CC SR 20240507 P - Purchase Radio Communication Devices for Public Safety Division and Rangers
CITY COUNCIL MEETING DATE: 05/07/2024
AGENDA REPORT AGENDA HEADING: Consent Calendar
AGENDA TITLE: Consideration and possible action to purchase radio communication
devices for the City’s Public Safety and Open Space and Trails Divisions.
RECOMMENDED COUNCIL ACTION:
(1) Authorize purchasing 23 radios and associated accessories that are
compatible with the Los Angeles Regional Interoperable Communications
System (LA-RICS) Land Mobile Radio network from Mobile Relay Associates -
Raycom (MRA-Raycom) in the amount of $71,819; and
(2) Authorize the installation and programming of the 23 radios by Mobile Relay in
the amount of $4,002.
FISCAL IMPACT: The recommended City Council action will result in an expenditure
of $75,821 in Fiscal Year 2023-24. The proposed purchase will be
funded from the unspent budget in the Equipment Replacement
Fund in FY 2023-24. Future costs of $5,520 annually will be part of
operating costs and is included in the budgeting for FY 2024-25.
Amount Budgeted: $507,750
Additional Appropriation: $0
Account Number(s): 681-400-0000-8101
Equipment Replacement Fund-Equipment VR
ORIGINATED BY: Eric Wolterding, Administrative Analyst
Shaunna Hunter, MPA, Senior Administrative Analyst
Katie Lozano, Open Space and Trails Manager
REVIEWED BY: Cory Linder, Director, Recreation and Parks Department
APPROVED BY: Ara Mihranian, AICP, City Manager
ATTACHED SUPPORTING DOCUMENTS:
A. MRA-Raycom for radio purchase (page A-1)
B. Mobile Relay quote for installation and programming (page B-1)
C. LA-RICS User Agreement (page C-1)
1
RANCHO PALOS VERDES
BACKGROUND:
In 2019 the City transitioned Palos Verdes Nature Preserve enforcement from Los
Angeles County Sheriff Deputies (LASD) to in-house Park Rangers. This change
significantly increased the presence in the Preserve, while at the same time reduced
enforcement costs previously encapsulated in the LASD contract. The City provided
radios to the Park Rangers, Open Space, and Trails Staff for in field communication as
cellphones were not sufficient due to unpredictable service and inefficient capabilities.
In 2023, the City Council approved the development of a Public Safety Division pilot
program within the Administration Department. This new division will consist of a Public
Safety Manager, Emergency Services Coordinator/Senior Administrative Analyst, Public
Safety Senior Administrative Analyst, and four part -time Public Safety Liaisons. The
Public Safety Liaisons will, among other things, patrol the entire City via City-issued
marked vehicles, write incident reports, respond to calls of service, enforce parking, and
assist LASD with traffic incidents.
The new division will require an increase in radio communication with the Public Safety
Manager, LASD, the Los Angeles County Fire Department (LACoFD), and Park Rangers.
The City is currently recruiting for the positions and making advanced preparations for the
new division, which has a target launch date of July 1, 2024. The need for consistent and
clear communication in the field with internal and external public safety and emergency
management agencies is also critical for effective public safety and emergency
management.
DISCUSSION:
The Recreation and Parks Department currently contracts with MRA-Raycom to lease
radios and to provide network service for the radios. The lease agreement is
approximately $18,000 per fiscal year for twelve (12) radios. With the added needs of the
Public Safety Division the cost would increase to $30,000 per fiscal year.
Staff proposes to purchase twenty-three radios from MRA-Raycom rather than leasing
and join the Los Angeles Regional Interoperable Communication System (LA -RICS) for
increased reliable service throughout Rancho Palos Verdes. The twenty-three radios
include seventeen portable radios, 4 mobile radios for vehicles, and 2 base station radios.
The cost to purchase the twenty-three radios is $71,819 and the cost to install and
program the radios is $4,002 with a total initial cost of $75,821 charged to FY 2023-24.
This initial purchase will result in cost savings in year three of the anticipated life of the
radios including the service network cost with LA-RICS while providing more consistent
coverage in the preserve, open space, and throughout RPV.
Staff requested and received a bid from MRA-Raycom for the radio purchase (Attachment
A) and a quote from Mobile Relay for the programming and installation (Attachment B).
The City secured National Association of State Procurement Officials (NASPO) pricing,
which provides competitively priced procurement solutions for public agencies for
products and services secured through its bidding services. The MRA-Raycom and
2
Mobile Relay quotes for radios, programming, and installation (Attachment s A and B)
include available NASPO discounts, delivery, and sales tax. Section 2.44.050 of the
Rancho Palos Verdes Municipal Code authorizes the city to “piggyback” on a bid awarded
to another public agency that uses a bidding procedure comparable to the City’s. NASPO
utilizes a public bidding process that is materially comparable to the City’s purchasing
ordinance, and therefore only one bid was solicited.
In order to budget for future costs associated with replacing purchased radios, S taff will
be adding $16,000 annually, beginning FY 2024-25, to the Equipment Replacement Fund
to purchase, maintain, and upgrade radios and equipment every five years.
ADDITIONAL INFORMATION:
The City is migrating over to the LA-RICS network and will enter into a subscription-based
agreement (Attachment C) at the rate of $20 per radio per month, with an annual service
cost of $5,520 for all twenty-three radios on the network. The annual cost will be
incorporated in the Public Safety and Recreation and Parks operating budgets during the
budget process.
The LA-RICS network was created in 2015 to improve radio and broadband
communication for first responders including LASD, LACoFD, paramedics, and other
emergency responders within Los Angeles County. It was developed to resolve the
problem that public safety agencies in 88 cities and unincorporated areas of Los Angeles
County were experiencing by using a patchwork of 40 aging radio networks that resulted
in communication delays which impacted response times and becoming a detriment to
the health and safety of the communities they serve. The LA-RICS network replaced the
old system with a state-of-the-art network prioritizing communication by and between
emergency responders. Benefits of joining the LA -RICS network include:
• Improved radio signals for public safety and service personnel within Los Angeles
County (and specifically Rancho Palos Verdes) with the introduction of additional
regionally placed antennas and repeaters.
• Direct communication between the City’s new Public Safety Division Staff,
Emergency Management Staff, Park Rangers, LASD and the LACoFD.
• Interoperability with member agencies and mutual aid providers.
• Supporting regional, state, and federal agency communication in the event of a
natural or man-made disaster.
The LA-RICS Radio Network has developed significantly over the past few years, adding
a radio tower on Catalina Island and expanding coverage on the Peninsula. Park Rangers
conducted a test with representatives from LASD and LA-RICS to compare the reception
and operation of the current Ranger radios with LASD radios. The results indicated a
significant improvement in reception on the LA-RICS network in almost all areas around
the City when compared to the Raycom network currently utilized by Rangers. Below are
images comparing the LA-RICS coverage map to the MRA-Raycom Coverage Map. Both
the LASD and the LACoFD use the LA-RICS system.
3
CONCLUSION:
Staff recommends purchasing radios compatible with the LA-RICS network that will
enable clear and improved effective communication between Staff and our LASD and
LACoFD partners. Purchasing radios as opposed to continuing to lease them will result
in cost savings in the first three years of implementation.
4
LA-RI CS Cove rage
MRA-Raycom Coverage
llagntaExtremely Strong
Re d Very Strong
Ye ll ow Stron g
Green Good (Jlortablel
Turq Fair
Bluo Woak (mobilel
Gray Marginal
White Ho SI nal
ALTERNATIVES:
In addition to the Staff recommendation, the following alternative actions are available for
the City Council’s consideration:
1. Continue radio rentals from MRA-Raycom system and add additional rental radios
for the Public Safety Division.
2. Take other action, as deemed appropriate.
5
Bill To
Company
Name:
Address:** Please note that for Verbal orders please use form
and request customer signature below.
City, State:
Zip Code:90723
Enduser PO#
TO:
QTY
14
14
14
14
14
14
14
14
14
3 NX-5800K
3
3
3
3
3
1
1
1
Date:
Per NASPO Contract
KWD-AE30K AES FIPS140-2 & DES Encryption Module (Multi-Key) $10,133.20
KWD-5102TR License Key for P25 Phase 2 Trunking
License Key for P25 Phase 1 Conventional Operation 434.70$ $1,304.10
KWD-5101TR
KMC-59C 162.61$
License Key for P25 Phase 1 Trunking 393.19$ $1,179.57
KWD-5102TR License for P25 Phase 2 Trunking 302.40$
JVCKENWOOD U.S.A. Corporation
Long Beach, Ca. 90808
4001 Worsham Ave
NASPO Contract
# 00318
Shaunna Hunter
2% 30/Net 31 Days
302.40$ $4,233.60
Li-ion 2600mAh (Standard)
License Key for P25 Phase 1 Trunking 393.19$ $5,504.66
434.70$
City of Rancho Palos Verdes
30940 Hawthorne Blvd
Rancho Palos Verdes, CA 90275
MRA-Raycom
15330 Vermont Ave
KNB-L2M
ATTENTION:
Paramount, CA
Quote/Purchase Order Form
KWD-5101TR
$907.20
AES FIPS140-2 & DES Encryption Module (Multi-Key) 723.80$ $2,171.40
L-5008 Labor Code to Install Encryption Board 81.00$ $243.00
KWD-AE30K
UHF whip antenna 440-490 MHz
KWD-5100CV
14.00$
License Key for P25 Phase 1 Conventional Operation
(310) 544-5305
TERMS
E-Mail:
EXTENSION
$1,656.20118.30$
PHONE:
$9,841.16
Prepaid Surface Delivery
$6,085.80
$953.54
Enduser Info:
UHF (450-520MHz), 5.0 Watt Portable, comes with Belt Clip
KSC-52BK Rapid rate single unit charger
NX-5300K2
$162.61
Programming and Service to be provided by MRA-Raycom
FAX:
F.O.B. POINTDELIVERYDATE
702.94$
CEB
Shaunna Hunter <shunter@rpvca.gov>
DESCRIPTION
4/24/2024
Sales Tax for City of Rancho Palos Verdes at 9.5%
L-5003
KRA-27M
$4,598.50
NET PRICE
Control Station Desktop Microphone (8-pin mod. plug)
723.80$
Customer Signature:
TOTAL:
QUOTED BY
MODEL NUMBER
Destination
Install KWD-AE31K Encryption Board for portable
$53,003.81
$196.00
68.11$
81.00$ $1,134.00
DC Switching Power Supply (117/230 VAC; 23A max. continuous,
25A peak)
KWD-5100CV
UHF 450-520 MHZ 45 Watt Mobile includes Standard Mic KMC-
65, Mounting Bracket KMB-33 835.24$ $2,505.72
$48,405.31
147.56$ $147.56
KMB-34 Control Station Mounting Case for KPS-15 Power Supply with
mobile.45.99$ $45.99
KPS-15
Attachment A OSM Quote NASPO #00318 PO-Quote to City of Rancho Palos Verdes 14 Portables 2 Mobiles 1 Base 4-24-2024A-1
JVCKENWOOD
I I I I
I I I I
I
Bill To
Company
Name:
Address:** Please note that for Verbal orders please use form
and request customer signature below.
City, State:
Zip Code:90723
Enduser PO#
TO:
QTY
3
3
3
3
3
3
3
3
3
3 NX-5800K
3
3
3
3
3
1
1
1
Date:
Customer Signature:
TOTAL:
QUOTED BY
MODEL NUMBER
Destination
Install KWD-AE31K Encryption Board for portable
$18,814.80
$42.00
68.11$
81.00$ $243.00
Enduser Info:
UHF (450-520MHz), 5.0 Watt Portable, comes with Belt Clip
KSC-52BK Rapid rate single unit charger
NX-5300K2
$243.00
Programming, Installation, Control Station Antenna, Cable
FAX:
F.O.B. POINTDELIVERYDATE
702.94$
CEB
Shaunna Hunter <shunter@rpvca.gov>
DESCRIPTION
4/24/2024
(310) 544-5305
TERMS
E-Mail:
PHONE:
Prepaid Surface Delivery
Control Station Mounting Case for KPS-15 Power Supply with
mobile.
Sales Tax for City of Rancho Palos Verdes at 9.5%
L-5003
KRA-27M
$1,632.33
NET PRICE
Labor Code to Install Encryption Board
KWD-5100CV
14.00$
License Key for P25 Phase 1 Conventional Operation
EXTENSION
$354.90118.30$
$2,108.82
$1,304.10
$204.33
and Connectors Pricing to be provided by MRA/Raycom
Control Station Desktop Microphone (8-pin mod. plug)162.61$ $162.61
KPS-15 DC Switching Power Supply (117/230 VAC; 23A max.
continuous, 25A peak)147.56$ $147.56
KMB-34
City of Rancho Palos Verdes
30940 Hawthorne Blvd
Rancho Palos Verdes, CA 90275
MRA-Raycom
15330 Vermont Ave
KNB-L2M
ATTENTION:
Paramount, CA
Quote/Purchase Order Form
KWD-5101TR
$1,179.57
License for P25 Phase 2 Trunking 302.40$ $907.20
KWD-AE30K AES FIPS140-2 & DES Encryption Module (Multi-Key) 723.80$ $2,171.40
KWD-5102TR
KMC-59C
License Key for P25 Phase 1 Trunking 393.19$
JVCKENWOOD U.S.A. Corporation
Long Beach, Ca. 90808
4001 Worsham Ave
NASPO Contract
# 00318
Shaunna Hunter
2% 30/Net 31 Days
302.40$ $907.20
Li-ion 2600mAh (Standard)
License Key for P25 Phase 1 Trunking 393.19$ $1,179.57
434.70$
UHF whip antenna 440-490 MHz
723.80$
45.99$ $45.99
Per NASPO Contract
KWD-AE30K AES FIPS140-2 & DES Encryption Module (Multi-Key) $2,171.40
KWD-5102TR License Key for P25 Phase 2 Trunking
UHF 450-520 MHZ 45 Watt Mobile includes Standard Mic KMC-
65, Mounting Bracket KMB-33 835.24$ $2,505.72
KWD-5100CV
$17,182.47Total:
L-5008 81.00$
License Key for P25 Phase 1 Conventional Operation 434.70$ $1,304.10
KWD-5101TR
Attachment A Public Safety Quote NASPO #00318 PO-Quote to City of Rancho Palos Verdes 3 Portables 2 Mobiles 1 Base 4-24-2024A-2
JVCKENWOOD
I I I I
I I I I
I
QUOTATION
03/05/2024
Page 1
116003933
Qty Item Unit Price
Customer Rep:Net 15Terms:
Extended
Joyce BarishmanDate:
Description
City of Rancho Palos Verdes
Recreation and Parks Department
30940 Hawthorne Boulevard
Rancho Palos Verdes, CA 90275
Bill To:Ship To:
City of Rancho Palos Verdes
Recreation and Parks Department
30940 Hawthorne Boulevard
Rancho Palos Verdes, CA 90275
Phone #: (323) 636-5202
Paramount, CA 90723
15330 Vermont Ave.
500.002 1,000.00Normal Base Station Install (1 Story)RL20
167.002 334.00Xl Series Base Station Antenna 450-512
3 dB Gain Antenna
BS450U-WB
31.642 63.28Comtelco Base Antenna Mounting Bracket -
Pair
BSMNT-2
25.002 50.00Details:Misc.
5 Ft Mast
88.202 176.40Details:Misc.
Hardware for Base Installation
1.28100 128.00Tmr Coaxial Cable Aluminum Foil Shield -
Priced Per Foot
LMR400-PER FT.
12.362 24.72Conn, N-male crimp for RG142 & RG400RFN-1005-3C1
4.962 9.92Connector - UHF Male Crimp For
9913/ Lmr400 S-S-T
RFU-507-SI
175.002 350.00Normal Dash Mount InstallationRL15
35.384 141.52Maxrad Low Profile 450-512 MHz
UHF Antenna, Black
BMLPV450
43.634 174.52"3/4"" NMO Style Mount W/17' Rg58A/U Cab
Brass UHF (Replaced w/MB8)
MBAL-06
35.0023 805.00Redefine Radio ParametersRDRP
85.004 340.00Trip ChargeRL11
150.002 300.00Normal Dash Mount InstallationRL15
$104.72
$4,002.08
$3,897.36Subtotal :
Tax :
Total Quote :
4/25/2024 11:50:31 AMPrintedB-1
A S S O C l A T E S ((( . )))
dbn Rriy co:m
I I
I I I I
LOS ANGELES REGIONAL INTEROPERABLE
COMMUNICATIONS SYSTEM (LA-RICS)
AUTHORITY
USER AGREEMENT
FOR
SUBSCRIBERS
CITY OF RANCHO PALOS VERDES
AGREEMENT NO.: LA-RICS-SUB-XX
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LA-RICS USER AGREEMENT
City of Rancho Palos Verdes – User Agreement No.
Page i
TABLE OF CONTENTS
PARAGRAPH PAGE
1. AUTHORITY RESPONSIBILITIES ........................................................................... 2
2. USER RESPONSIBILITIES ...................................................................................... 2
3. BILLING ................................................................................................................... 4
4. RIGHT TO SUSPEND AND/OR REVOKE USE OF LMR SYSTEM ........................ 5
5. RADIO PROGRAMMING ......................................................................................... 5
6. COVERAGE ............................................................................................................. 6
7. TALKGROUP PRIORITY ......................................................................................... 6
8. WARRANTIES ......................................................................................................... 7
9. AGREEMENT TERM – AUTOMATIC RENEWAL ................................................... 7
10. INTERRUPTION OF SERVICE ................................................................................ 7
11. DESIGNATED ADMINISTRATORS ......................................................................... 8
12. NOTICES .................................................................................................................. 9
13. DISCLAIMERS ....................................................................................................... 10
14. INDEPENDENT STATUS ....................................................................................... 10
15. ASSIGNMENT ........................................................................................................ 10
16. DEFAULT ............................................................................................................... 11
17. WAIVER ................................................................................................................. 11
18. INTERPRETATION ................................................................................................ 11
29. GOVERNING LAW, JURISDICTION, AND VENUE .............................................. 11
20. SEVERABILITY ..................................................................................................... 12
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LA-RICS USER AGREEMENT
City of Rancho Palos Verdes – User Agreement No.
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PARAGRAPH PAGE
21. FACSIMILE REPRESENTATIONS ........................................................................ 12
22. AMENDMENTS ...................................................................................................... 12
23. ENTIRE AGREEMENT ........................................................................................... 12
EXHIBITS
EXHIBIT A: LA-RICS RADIO USE PROTOCOLS
EXHIBIT B: TALKGROUP DETAILS
EXHIBIT C: LMR SYSTEM RATE SCHEDULE
EXHIBIT D: LOS ANGELES COUNTY TREASURER AND TAX COLLECTOR
AUTHORIZATION FOR AUTOMATED CLEARING HOUSE (ACH)
CREDITS FORM
EXHIBIT E: NOTIFICATION CONTACT LIST
C-3
LA-RICS USER AGREEMENT
City of Rancho Palos Verdes – User Agreement No.
Page 1
LOS ANGELES REGIONAL INTEROPERABLE
COMMUNICATIONS SYSTEM (LA-RICS)
USER AGREEMENT
This User Agreement ("Agreement") is hereby entered into on _________________
[DATE] by and between the Los Angeles Regional Interoperable Communications
System (LA-RICS) Authority, referred to herein as "Authority" and the City of Rancho
Palos Verdes referred to herein as "User." Together, Authority and User shall collectively
be referred to as the "Parties."
RECITALS
WHEREAS, the LA-RICS Land Mobile Radio System (LMR System) is a countywide
trunked and conventional radio system designed to provide local, state, and federal
public-safety first-responders the ability to seamlessly communicate intra -agency and
inter-agency across the County of Los Angeles.
WHEREAS, the LMR System operates in multiple frequency bands utilizing Project 25
digital and conventional analog technology to provide portable-on-the-hip outdoor radio
coverage throughout the County of Los Angeles as depicted in coverage maps.
WHEREAS, to allow other standalone and/or "regional" systems to expand and enhance
their existing coverage when roaming outside those systems coverage footprint, the LMR
System is capable of linking with other P25 trunked radio systems.
WHEREAS, the LMR System is managed by the Authority and Authority is responsible
for engineering, maintaining, and operating the LMR System.
WHEREAS, certain agencies like User, would like to utilize the LMR System either as
subscribers who desire to utilize the LMR System for their primary radio communications
("Subscriber(s)"), or affiliates who desire to utilize the LMR System only for mutual or
automatic aid ("Affiliate(s)"), and shall do so by entering into this Agreement with
Authority.
WHEREAS, Authority wishes to enter into this Agreement to provide use of its LMR
System for operational usage to Subscribers and Affiliates, and other LMR System users
as authorized by Authority, for operational purposes.
WHEREAS, User desires to enter into this Agreement to use the LMR System, as a
Subscriber, to support its mission and operations.
NOW, THEREFORE, it is mutually agreed between the Parties hereto as follows:
AGREEMENT
Under this Agreement, Authority shall provide radio communications to User through the
LMR System. Such services shall be provided based solely on the terms and conditions
set forth herein.
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City of Rancho Palos Verdes – User Agreement No.
Page 2
1. AUTHORITY RESPONSIBILITIES
User will be using the LMR System as a Subscriber. Given User is a Subscriber,
Authority hereby agrees:
1.1. To provide public safety LMR System radio communications service 24
hours a day, 7 days a week, 365/366 days a year to Subscriber.
1.2. To minimize system infrastructure down time while LMR System
maintenance is performed. Planned outages for scheduled maintenance
for LMR System will be addressed pursuant to Exhibit A (LA-RICS Radio
Use Protocols), in particular, Section 2 (Service Impact Outage
Notifications).
1.3. To provide to Subscriber a minimum of one (1) dedicated trunked radio
Talkgroup. Please refer to Exhibit B (Talkgroup Details) of this Agreement.
1.4. To charge a monthly Subscriber fee per device that has access or utilizes
the LMR System, which can include radios, consoles, consolettes,
modems, and other equipment (collectively hereinafter "Radio(s)").
Additionally, this includes devices that utilize the LMR System either directly
or indirectly, such as smartphones with Push-to-Talk (PTT) functionality.
The total monthly cost to Subscriber will be based on the number of Radios
subscribed on the LMR System by the Subscriber at the beginning of each
monthly billing period pursuant to Section 3 (Billing). Please refer to Exhibit
C (LMR System Rate Schedule).
1.5. Cache units are activated units on the LMR System but used as spare units
by Subscriber. Subscriber's cache units will only be charged when such
cache units are brought into use on the LMR System and charged in
accordance with Section 1.4.
Authority will perform periodic audits of Radios used on the LMR System
and will confirm with Subscriber when cache Radios have become active
Radios.
2. USER RESPONSIBILITIES
User is a Subscriber and hereby agrees:
2.1. To pay Authority all fees for the LMR System services in the agreed upon
timeframe defined in Section 3 (Billing) of this Agreement.
2.2. To keep Authority apprised as to the number of Subscriber Radios utilizing
the LMR System. Activated Radios not removed from the LMR System by
Subscriber shall continue to be charged to Subscriber at the agreed upon
service rate.
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Page 3
2.2.1. Subscriber shall notify Authority within fifteen (15) days if there is a
change to the number of Subscriber radios set forth in Exhibit C
(LMR System Rate Schedule) as referenced in Section 1.4 of this
Agreement.
2.3. To program and maintain equipment operating on the LMR System to
applicable FCC Title 47 Part 90 Code of Federal Regulations at:
https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and-
innovation-division/rules-regulations-title-47
2.3.1. Subscriber shall be responsible for the installation, maintenance,
repairs, and software upgrades required of Subscriber-owned radio
equipment including dispatch consoles, base stations, mobile
radios, and portable radios. If a Subscriber does not have the
resources for installing, maintaining, or repairing the Subscriber-
owned equipment, then Subscriber may enter into a separate
agreement for required services with Authority.
2.3.2. Subscriber is responsible for ensuring that Federal
Communications Commission (FCC) licensing is maintained for
Subscriber's fixed equipment operating on the LMR System
frequencies.
2.4. Subscriber enters into this Agreement with the understanding and
acknowledgement that Subscriber is responsible for training and educating
its users regarding the proper use of Radios on the LMR System.
2.4.1. Subscriber enters into this Agreement with the understanding and
acknowledgement that radio conversations conducted on the LMR
System may be recorded by Authority. However, Subscriber
understands and acknowledges that recording of the Subscriber's
Radio audio for Subscriber's use is the responsibility of the
Subscriber. For additional information regarding recording, please
refer to Exhibit A (LA-RICS Radio Use Protocols), Section 3 (Audio
Logging Recorders) of this Agreement.
2.4.2. Subscriber must provide copies of Subscriber's Radio codeplugs
for Authority to reference for troubleshooting purposes. Updated
codeplugs shall be submitted to Authority prior to distribution of
Subscriber's Radios.
2.4.3. It is Subscriber's responsibility to provide written notice to Authority
Designated Administrator and/or its Designee as set forth in
Section 11.2 of this Agreement, identifying any lost or stolen
Radios (type of radio, serial/asset number, description of
circumstances related to loss/damage) as soon as possible.
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Page 4
2.4.4. It is the responsibility of Subscriber to test radio functions including,
but not limited to, emergency alert, roaming, console patch, and
other functions deemed necessary and critical to Subscriber's
operations.
2.5. Subscriber enters into this Agreement with the understanding and
acknowledgement that in order to use the trunked voice subsystem of the
LMR System, Subscriber will need and use Authority approved and
compatible Project 25 (P25) subscriber equipment. In addition, for 700 MHz
trunked operation, Subscriber's subscriber equipment must operate in P25
Phase 2 (TDMA) mode.
2.6. Not to lease, loan, give or provide in any form Subscriber-owned equipment
(i.e. Radios, dispatch consoles, consolettes, modems, and other
equipment) operating on the LMR System to any third-party for their use on
the LMR System without prior approval from Authority.
2.7. To observe and abide by all applicable statutes, laws, ordinances, rules ,
and regulations, including but not limited to those of the FCC, and to operate
the equipment in a reasonable manner so as not to cause undue
interference with any other agency participants using the LMR System.
2.8. To keep all radio communication brief and to the point. Radio system traffic
shall be limited to official business only. Subscriber is responsible for the
appropriate use of the system in accordance with the Exhibit A (LA-RICS
Radio Use Protocols) to this Agreement.
2.9. Subscriber enters into this Agreement with the understanding and
acknowledgment that it shall comply with and abide b y all applicable
operational guidelines, technical specifications, and technical requirements,
including cybersecurity, pursuant to the Exhibit A (LA-RICS Radio Use
Protocols) to this Agreement, which may be updated from time to time.
2.10. Subscriber enters into this Agreement with the understanding and
acknowledgment that it shall comply with and abide by all applicable
LA-RICS policies related to the use of the LMR System as they are
implemented. Authority will notify and provide copies to Subscriber of all
such policies.
3. BILLING
3.1. If User is a Subscriber, Subscriber agrees to pay Authority monthly on the
Commencement Date of this Agreement for the use of the LMR System
("Monthly Fee(s)"). The actual amount of Monthly Fees will be determined
by the number of active Radios and/or radio equipment registered on the
LMR System in accordance with Section 1.4 and Exhibit C (LMR System
Rate Schedule) of this Agreement.
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Page 5
3.2. Payment of Monthly Fees for Subscribers using the LMR System will be
electronically transferred from Subscriber to Authority. The Subscriber is
required to complete Section 2 of Exhibit D (County of Los Angeles
Treasurer and Tax Collector Authorization for Automated Clearing House
(ACH) Credits Form) and share a copy of the confirmation letter from
Treasurer and Tax Collector (TTC) for account establishment prior to
Commencement Date of this Agreement.
3.3. Subscriber will be billed monthly in arrears. Subscriber shall schedule the
payment of invoices to Authority no later than thirty (30) days after receipt
of said invoice. If errors are found in the invoice or Subscriber disputes the
invoice charges or services rendered, Subscriber shall immediately notify
Authority in writing. Partial payment of an invoice without Authority's
approval is prohibited. Subscriber's failure to make timely payments in
compliance with this section may result in action as defined in Section 4
(Right to Suspend and/or Revoke Use of LMR System).
3.4. It is Subscriber's responsibility to inform Authority of any changes in service,
Radio counts, etc. in accordance with Section 2.2 of this Agreement.
4. RIGHT TO SUSPEND AND/OR REVOKE USE OF LMR SYSTEM
4.1. If User is a Subscriber, Authority reserves the right to suspend and/or
revoke Subscriber's ability to add/remove equipment, modify existing
service or add a new service should Subscriber fail to make timely payment
to Authority for the services rendered. If Subscriber fails to make any
payment or fails to perform as required by any other provi sion hereunder,
Subscriber will be notified in writing of the violation. Subscriber must correct
the violation within 30 days of notice, or Authority may suspend and/or
revoke Subscriber's service.
4.2. Notwithstanding the above, regardless of whether User is a Subscriber or
Affiliate, Authority shall have the right to immediately suspend and/or revoke
User's ability to use the LMR System, add/remove Radios, modify existing
service or add a new service at any time if User fails to use the LMR System
in accordance with rules and regulations of the FCC or if User fails to use
the LMR System in accordance with applicable laws and regulations,
including the terms of this Agreement, Authority policies or attachments
thereto.
5. RADIO PROGRAMMING
5.1. All User's Radios shall be programmed for use on the LMR System in
accordance with Section 2.3 of this Agreement.
System-soft keys may be provided, in the Authority's sole discretion, to User
or independent private service shops providing a programming service to
Users for radio programming of the LMR System frequencies into Users
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owned equipment (i.e. Radios, dispatch consoles, consolettes, modems,
and other equipment). System-soft key requests must be made in writing
to Authority. User hereby agrees that system-soft keys will be surrendered
immediately, if requested by Authority.
6. COVERAGE
6.1. The LMR System operates in multiple frequency spectrum utilizing Project
25 Phase I and II, and conventional analog technology to provide portable-
on-the-hip outdoor radio coverage throughout the County of Los Angeles as
depicted in coverage maps. User understands and agrees that 100 percent
coverage of any area at all times is unrealistic and improbable . Testing and
experience with actual field conditions indicate adverse propagation
conditions can occur from both natural and man-made conditions. User
understands and agrees that such events are beyond the reasonable
control of Authority.
6.2 User further understands and agrees that Authority is not providing a
warranty of coverage for the LMR System.
7. TALKGROUP PRIORITY
User understands and agrees that it may experience limited or no access to the
LMR System during an emergency Talkgroup activation. To ensure that first
responders have access to the LMR System during normal and emergency
situations, Talkgroup access has been prioritized as follows, where User can
confer with Authority on Talkgroup priority, but it will be ultimately determined by
Authority and the Authority may change priorities during an unusual occurrence,
emergency, or disaster:
7.1. Priority One – Emergency
Used only for Emergency Alert/Trigger calls given Priority 1 status
automatically by the LMR System's controllers.
7.2. Priority Two – Life Safety and Protection of Life and Property
Used for Talkgroups that have an impact on the delivery of services that
involve the safety and the protection of life and property, including those
Talkgroups used by personnel involved in high risk and mission critical field
operations, inclusive of mutual aid Talkgroups.
7.3. Priority Three – Extraordinary/Temporary
Used for temporary re-prioritization (via system manager terminal) of a
lower priority Talkgroup for critical operations (i.e., presidential motorcade,
major incident command). In addition, Priority 3 is assigned to dedicated
"EMERGENCY ALARM" Talkgroups for agencies such as transit that do not
use the Emergency Alert (emergency button) function.
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7.4. Priority Four – Medical Priority
Used exclusively for Emergency Medical Services (EMS) providers to
communicate with hospitals and/or the Medical Alert Center (MAC) for
coordination of patient care and destinations.
7.5. Priority Five – Non-Mission Critical
Used for all other "secondary", "administrative", "non-essential" or "non-
mission critical" Talkgroups used by Subscriber agencies, both public safety
and general government.
7.6. Additional Priority Levels As Needed – Unassigned
Additional priority levels will be assigned by the Authority, in its sole
discretion, as needed.
8. WARRANTIES
Authority warrants that its management and operation of the LMR System will
comply with reasonable and standard industry practices.
9. AGREEMENT TERM – AUTOMATIC RENEWAL
9.1. The term of this Agreement shall be for one year or for the portion of the
year commencing on the Effective Date of this Agreement and shall
automatically renew on July 1st each year thereafter. This Agreement shall
automatically extend under the terms and conditions, rates, and charges
then in effect for successive one (1) year periods.
9.2. Either party may terminate this Agreement at any time by giving to the other
party written notice at least ninety (90) days prior to the desired termination
date.
9.3. If User is a Subscriber, the rates, charges, and fees due and payable by
Subscriber for any annual extension shall be the same as those during the
preceding term unless Authority notifies Subscriber of any changes in the
rates, charges, or fees. If, after such notification, Subscriber does not
terminate this Agreement and allows it to automatically renew, charges for
the next term shall be at the new rates, charges, and fees set out by
Authority in its notification prior to the automatic renewal date.
10. INTERRUPTION OF SERVICE
Authority shall not be liable to User, whether a Subscriber or Affiliate, or any other
person for any loss of service or damage resulting therefrom, regardless of the
cause. Authority does not assume and shall have no liability under this Agreement
for failure to provide, or delay in providing, service due directly or indirectly to
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causes beyond the control of Authority or its contractors and subcontractors,
including, but not limited to, acts of God, acts of Governmental entities, acts of the
public enemy, strikes, or severe weather conditions.
11. DESIGNATED ADMINISTRATORS
11.1. The User official specified in this Section 11 (Designated Administrators) is
hereby designated as the contact officer for all matters relating to the User's
performance of its obligations under this Agreement. Authority shall not
take direction from any User's employee or official other than the contact
officer (or his/her designee).
User Designated Administrator:
Agency Name
Administrator Name
Address
Email
Phone number
User Designated Administrator Designee:
Agency Name
Administrator Designee Name
Address
Email
Phone number
11.2. The contact officer for all matters relating to Authority's performance of its
obligations under this Agreement shall be the Executive Director (or his/her
designee) as outlined in this Section 11.2.
Authority Designated Administrator:
LA-RICS
Scott Edson, LA-RICS Executive Director
2525 Corporate Place, Suite 100
Monterey Park, CA 91754
scott.edson@la-rics.org
(323) 881-8281
Authority Designated Administrator Designee:
LA-RICS
Ronald Watson, Deputy Executive Director
2525 Corporate Place, Suite 100
Monterey Park, CA 91754
ronald.watson@la-rics.org
(323) 881-8296
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LA-RICS USER AGREEMENT
City of Rancho Palos Verdes – User Agreement No.
Page 9
LMR System Manager
LA-RICS
Ted Pao
2525 Corporate Place, Suite 200
Monterey Park, CA 91754
tpao@lasd.org
(323) 881-8028
11.3. In the event of a dispute between the Parties to this Agreement as to the
extent of the duties and functions to be rendered hereunder, or the minimum
level or manner of performance of such deployment, the User shall be
consulted and a mutual determination thereof shall be made by both the
User and Authority.
11.4. Authority, in an unresolved dispute, shall have final and conclusive
determination as between the Parties hereto.
12. NOTICES
12.1. Notices desired or required to be given pursuant to this Agreement or by
any law shall be provided in the manner pursuant to this Section 12
(Notices), which may be updated from time to time .
12.2. Unless otherwise specified herein, all notices, requests, demands, or other
communications required or permitted to be given or made under thi s
Agreement shall be in writing, unless otherwise specified in Exhibit E
(Notification Contact List). Notice will be sufficiently given for all purposes
as follows:
a. Personal delivery. When personally delivered to the recipient, notice
is effective on delivery.
b. First Class mail. When mailed first class to the last known address of
the recipient, notice is effective three mail delivery days after deposit
in a United States Postal Service office or mailbox.
c. Certified mail. When mailed certified, return receipt requested, notice
is effective on receipt, if delivery is confirmed by a return receipt.
d. Overnight delivery. When delivered by an overnight delivery service,
charges prepaid or charged to the sender's account, notice is effective
on delivery, if delivery is confirmed by the delivery service.
e. Facsimile transmission. When sent by fax to the last known fax
number of the recipient, notice is effective on receipt. Any notice given
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LA-RICS USER AGREEMENT
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by fax will be deemed received on the next business day if it is received
after 5:00 p.m. or on a non-business day.
f. Email. When sent by email, notice is effective on receipt. Any notice
given by email will be deemed received on the next business day if it
is received after 5:00 p.m. or on a non-business day.
12.3. Any correctly addressed notice that is refused, unclaimed, or undeliverable
because of an act or omission of the Party to be notified, will be deemed
effective as of the first date the notice was refused, unclaimed or deemed
undeliverable by the postal authorities, messenger or overnight delivery
service.
12.4. Addresses and persons to be notified may be changed by either Party by
giving ten (10) calendar days prior written notice thereof to the other Party.
13. DISCLAIMERS
13.1 User accepts the LMR System as-is, and assumes all risks and resulting
liabilities, both known or unknown to User, arising from or connected with
use of the LMR System, or as it relates to any obligations, terms or
conditions in this Agreement.
13.2 Authority and its member agencies in the JPA, disclaims any and all express
and implied warranties, including but not limited to warranties of
merchantability and fitness for a particular purpose, for the LMR System
provided by this Agreement. The Authority and its member agencies in the
JPA, expressly disclaims and shall not be liable to the User for any and all
losses or liabilities resulting from use of the LMR System or arising from or
related to any obligations, terms or conditions in this Agreement, and User
hereby waives all claims and recourse against the Authority and its member
agencies in the JPA, except from claims arising from, and to the extent of,
the sole gross negligence or willful misconduct of the Authority, its member
agencies in the JPA, its directors, officers, contractors, subcontractors, staff
and agents.
14. INDEPENDENT STATUS
This Agreement is by and between User and Authority and is not intended and
shall not be construed to create the relationship of agent, servant, employee,
partnership, joint venture or association as between User and Authority.
15. ASSIGNMENT
This Agreement is personal to Authority and the User, and, in the event the User
shall attempt to assign or transfer the same in whole or in part, all rights hereunder
shall immediately terminate. Authority, may however, assign this Agreement to any
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LA-RICS USER AGREEMENT
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Page 11
one of its member agencies in the JPA without prior consent of User, so long as
such member agency agrees to perform and fulfill Authority's obligations herein.
16. DEFAULT
Parties agree that if there is any default by either Party of the terms or conditions
herein contained, the non-defaulting Party may forthwith revoke and terminate this
Agreement.
17. WAIVER
17.1. Any waiver by either Party of the breach of any one or more of the
covenants, conditions, terms and Agreement's herein contained shall not
be construed to be a waiver of any other breach of the same or of any other
covenant, condition, term or Agreement herein contained, nor shall failure
on the part of either Party to require exact, full, and complete compliance
with any of the covenants, conditions, terms, or Agreements herein
contained be construed as in any manner changing the terms of this
Agreement or stopping either Party from enforcing the full provisions
thereof.
17.2. No option, right, power, remedy, or privilege of either Party shall be
construed as being exhausted by the exercise thereof in one or more
instances. The rights, powers, options, and remedies given either Party by
this Agreement shall be cumulative.
18. INTERPRETATION
Unless the context of this Agreement clearly requires otherwise: (i) the plural and
singular numbers shall be deemed to include the other; (ii) the masculine, feminine ,
and neuter genders shall be deemed to include the others; (iii) "or" is not exclusive;
and (iv) "includes" and "including" are not limiting. Further, captions and section
headings used in this Agreement are for convenience only and are not a part of
this Agreement and shall not be used in construing this Agreement . Finally, this
Agreement is the product of arm's length negotiation between User and Authority,
where each Party has had the opportunity to receive advice from independent
counsel of its own choosing. This Agreement is to be interpreted as if both Parties
participated equally in its drafting and shall not construed against either Party.
19. GOVERNING LAW, JURISDICTION, AND VENUE
This Agreement shall be governed by, and construed in accordance with, the laws
of the State of California. The Parties agree and consent to the exclusive
jurisdiction of the courts of the State of California for all purposes regarding this
Agreement and further agree and consent that venue of any action brought
hereunder shall be exclusively in the County of Los Angeles.
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LA-RICS USER AGREEMENT
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20. SEVERABILITY
If any provision of this Agreement is held invalid, the remainder of this Agreement
shall not be affected thereby if such remainder would then continue to conform to
the terms and requirements of applicable law.
21. FACSIMILE REPRESENTATIONS
User and Authority hereby agree to regard facsimile representations of original
signatures of authorized officers of each Party, when appearing in appropriate
places on the Agreement and/or amendments to the Agreement, and received via
electronic mail transmission or communications facilities, as legally sufficient
evidence that such original signatures have been affixed to the Agreement and/or
any amendments to this Agreement, such that the Parties need not follow up
facsimile transmissions of such documents with subsequent (non -facsimile)
transmission of "original" versions of such documents.
22. AMENDMENTS
All changes, modifications, or amendments to this Agreement must be in the form
of a written Amendment duly executed by authorized representatives of Authority
and User.
23. ENTIRE AGREEMENT
This Agreement, Exhibit A (LA-RICS Radio Use Protocols), Exhibit B (Talkgroup
Details), Exhibit C (LMR System Rate Schedule), Exhibit D (Los Angeles County
Treasurer and Tax Collector Authorization for Automated Clearing House (ACH)
Credits Form), Exhibit E (Notification Contact List), and any executed
Amendments, between the Parties hereto, and no addition or modification of any
terms or provisions shall be effective unless set forth in writing, signed by both
User and Authority.
(Signature Page – following page)
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LA-RICS USER AGREEMENT
City of Rancho Palos Verdes – User Agreement No.
Page 13
WITNESS WHEREOF, this Agreement has been executed by the Parties hereto as of
date written below:
LOS ANGELES
REGIONAL INTEROPERABLE
COMMUNICATIONS SYSTEM
AUTHORITY
Name and Title
Signature Date
CITY OF RANCHO PALOS VERDES
Name and Title
Signature Date
C-16
EXHIBIT A
Page 1 of 3
LA-RICS RADIO USE PROTOCOLS
This purpose of this exhibit is to set forth the protocols the User will adhere to when using
the LMR System.
1. GENERAL USE PROTOCOLS
1.1 Misuse of the LMR System will be reported to Authority’s LMR System
Manager to handle directly with the User department head, or his/her
designee. The reporting party's contact information should be provided in
the notification. Profanity, playing music, personal conversations,
intentional jamming, activities not directly related to public safety operations
or any violation of the rules of the United States Federal Communications
Commission (FCC) will not be permitted on the LMR System.
1.2 While using the LMR System, Users' users should follow proper radio
etiquette by keeping conversations concise, brief, and clear.
1.3 Users utilizing the LMR System must abide by all FCC regulations as
codified in the US Code Title 47, Part 90 (47CFR90), Land Mobile
Communications.
2. SERVICE IMPACT OUTAGE NOTIFICATIONS
2.1 Purpose or Objective
Establishes the notification procedure prior to system upgrades.
2.2 Protocol/Standard
System software upgrades will be performed based on the LA -RICS System
Upgrade Agreement (SUA) with service provider and when determined by
LA-RICS to best implement the upgrade(s). System services patches are
performed per service provider recommendation.
All Users using the System will be notified at least thirty (30) days prior to a
major system upgrade that will cause a system or site outage. Any User
must notify LA-RICS in writing within ten (10) days of notification if this
would interfere with any major planned events or exercises.
Scheduled system repairs, and patches impacting services to Users shall be
coordinated 72 hours prior to the start of work by LMR System Manager's
written notification. Unplanned outages impacting services shall be notified
by the LA-RICS LMR NOC to impacted user agencies in accordance with the
established Emergency Change process.
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EXHIBIT A
Page 2 of 3
All Users using the System must have governance agreements in place to
address the timing of system upgrades.
2.3 Recommended Procedure
The LA-RICS NOC shall be responsible for distributing a written notification
or email to all Users contacts listed in Exhibit E (Notification Contact List)
that may be impacted by the upgrade.
3. AUDIO LOGGING RECORDERS
3.1 Purpose or Objective
Establishes the procedure for the use and access of system audio logging
devices.
3.2 Technical Background
A System Audio Logging Recorder allows all voice radio traffic to be recorded
and stored for future reference.
All Talkgroups are recorded and maintained by LA-RICS for a period of not
less than ninety (90) days. A Talkgroup does not need to be selected or active
at a console position to be recorded.
Advanced Encryption Standard (AES) Encrypted calls are recorded, however,
if the encryption key is not installed into the system, those recordings are
unusable until the key is provided.
3.3 Protocol/Standard
User understands and acknowledges that recording of the User's radio
audio for User's use is the responsibility of the User. The LA-RICS recording
system will record all voice traffic. User will have access to those recordings
for a period of ninety (90) days. After ninety (90) days, the recordings may be
overwritten. If a User needs access to their Talkgroup recordings for a period
longer than ninety (90) days, the User must download and store their own
recordings.
Users directly requesting a copy, or if requesting a copy on behalf of a Public
Records Access request, of any LA-RICS logged radio traffic for a Talkgroup,
or channel other than their own should make their request to their respective
agency Administrator managing the logging system. The agency
Administrator can forward the request to the LMR System Manager as
appropriate. The request should include specific information detailing the
Talkgroup/channel, radio user(s), radio ID, time of day, and any other
information that would help in processing the request.
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EXHIBIT A
Page 3 of 3
Users shall operate their own logging recorders that meet their business
and recording retention policy requirements.
Each User utilizing logging recorders to record audio from their agency's
Talkgroups is responsible for adhering to their internal procedures with
regard to:
Retention schedule for radio system recordings in compliance with State
Records Retention requirements
Responding to public records requests for copies of audio recordings for
radio traffic on THEIR agency-owned Talkgroups or channels
Providing radio system recordings as requested by the judicial system
Providing duplicate recordings upon request for internal User use,
investigative purposes, training, etc.
Establishing a data storage and backup system for radio system audio
recordings
3.4 Procedure
Requests for audio records should be directed to the specific agency
Administrator managing the logging system.
3.5 Management
The LMR System Manager is responsible for this policy. Each User is
responsible for the operation and data back-up of their agency-owned
logging system for their agency-owned Talkgroups or interoperability
Talkgroups on their radio console. Shared, non-owned Talkgroups are the
responsibility of any User that uses it for a resource on their dispatch
console.
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EXHIBIT B
Page 1 of 1
TALKGROUP DETAILS
(Talkgroup Details to be negotiated with Subscriber prior to execution of Agreement)
Parties shall agree on the specific Subscriber Talkgroup details prior to execution of the
Agreement. Such Talkgroup details shall be consistent with the Exhibit A (LA-RICS Radio
Use Protocols) as follows:
1. Talkgroups will be assigned, activated, and deactivated by the Authority based on
Subscriber need and available system resources.
2. Such Talkgroups shall adhere to standardized and common naming conventions
pursuant to Exhibit A (LA-RICS Radio Use Protocols).
3. Subscribers may only use the Talkgroup IDs assigned by Authority staff for use on
the LMR System.
4. In the event that Subscriber requires additional Talkgroups beyond those
allocated, Subscriber must submit a written request to the LA -RICS Help Desk set
forth in this Exhibit E (Notification Contact List). Subscriber should provide
reasonable justification in the written request for individual Talkgroups, along with
any requires such as encryption or special functions. The request will be reviewed
and Authority staff with work with Subscriber to provide additional Talkgroups if
such request is approved.
5. Authority staff will monitor use of the T alkgroups allocated to Subscriber. If a
Talkgroup has shown no usage in a minimum of 180 days, written notification will
be sent to the Subscriber and the Talkgroup may be reclaimed.
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EXHIBIT C
Page 1 of 1
LMR SYSTEM RATE SCHEDULE
SUBSCRIBER
Monthly Rate per Device
(i.e. Radios, consoles, consolettes, modems, other equipment, including smartphones with
PTT functionality) $20
Number of Subscriber's Radios (portables, mobiles, and fixed)
Number of Subscriber's Consoles
Number of Subscriber's Consolettes
Number of Subscriber's Cache Radios (portables, mobiles, and fixed)
Number of Subscribers Modems (Narrowband Mobile Data Network)
Number of Subscriber's Other Equipment
TOTAL MONTHLY FEES:
($20 x Each Device, Radio, Console, Consolette, Cache Radio, Modem,
Other Equipment, including smartphones with PTT functionality)
Note: This information is being collected for billing purposes. Additional information regarding Subscriber
Devices will be required at the time of provisioning.
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EXHIBIT D
Page 1 of 2
C-22
LOS ANGELES COUNTY TREASURER AND TAX COLLECTOR
AUTHORIZATION FOR AUTOMATED CLEARING HOUSE (ACH) CREDITS
SECTION 1 (TO BE COMPLETED BY DEPARTMENT/COURT/AGENCY/DISTRICT)
NAM E TAX ID NUMBER
ADDRESS
CONTACT NAM E TELEPHONE NUMBER EMAIL ADDRESS
DESCRIBE THE SERVICE . PRODUCT OR OBLIGAT ION THAT IS BEING COL LECTED OR RECEIVED
e-CAPS INFORMATION TO RECORD PAYMENTS
DE PAR T MENT CODE UNI T CODE
Is this a payment for an accounts receivable in eCAPS? ()Yes @ No
If you answered "Yes," you must provide the information in Option 2 below.
If you answered "No ," complete Option 1 or 2 to record this payment.
~ion 1 -Revenue Source:
U Countywide Revenue Code: or @ Department Revenue Code : ___ _
Option 2 -Trust Fund:
Fund : ____ Balance Sheet Account:
AUTHORIZED SIGNATURE & ACKNOWLEDGMENT
NAME OF DEPARTMENT HEAD/COURT OR AGENCY ADMINISTRATOR/DISTR ICT HEAD (PLEASE PRIN T )
SIGNAT URE I DATE
SECTION 2 (TO BE COMPLETED BY VENDOR/COMPANY)
VENDOR/COMPANY INFORMATION
Your signature below acknowledges that you are a duly authorized representative of your Company and further
acknowledges on behalf of your Company that this form is an Authorization for ACH Credits (Authorization ). You must
furnish all information requested in this Section to ensure that our Bank can identify your Company's ACH Credit Entry
(or applicable ACH Credit Reversal ).
PLEASE CHECK THE APPROPR IATE BO X
• NEW ENROLLMENT CHANGE BANKING INFORMATION CHANGE IN OTHER INFORMATION
VENDOR/COMPANY NAME
VENDOR/COMPANY ADDRESS
NAME OF OR IG INAT ING DEPOS ITORY FINANCIAL INSTIT UT ION ROU TI NG TRANSIT/ABA NUMBER COMPANY IDENTI F ICAT ION
VENDOR/COMPANY REPRES ENT ATIVE NAME S IGNATURE OF REPRES ENT ATIVE TE LEPHONE NUMBER DAT E
EXHIBIT D
Page 2 of 2
C-23
LOS ANGELES COUNTY TREASURER AND TAX COLLECTOR
AUTHORIZATION FOR AUTOMATED CLEARING HOUSE (ACH) CREDITS
SECTION 3 (TO BE COMPLETED BY LOS ANGELES COUNTY TREASURER AND TA X COLLECTOR)
ADDRESS
RO UTING TRANSI T/ASA NUMBER TYPE OF DE POSITOR A CCOUNT 0 CHECKING O SAVINGS
DEPOSITOR ACCOUNT T ITLE DEPOS ITOR ACCOUNT NUMBER
The Los Angeles County Treasurer and Tax Collector (TTC) hereby authorizes your Company to initiate ACH Credit
Entries , as defined by the National Automated Clearing House Association Rules and Guidelines (Rules and Guidelines)
to the designated bank account. The TTC may revoke this Authorization at any time by notifying your Company in writing .
As defined by the Rules and Guidelines , your Company is the Originator and the TTC is the Receiver . Both your Company
and the TTC agree to be bound by the Rules and Guidelines in effect at any given time for purposes of your Company's
Origination of ACH Credit Entries for the Department/Court/Agency/District shown in Section 1 .
Office of the Treasurer and Tax Collector
EXHIBIT E
Page 1 of 1
NOTIFICATION CONTACT LIST
1. LMR SYSTEM HELP DESK
In the event User requires assistance User may contact the LMR System Help
Desk by phone and/or email as follows:
Phone No.: (323) 881-8260
Email: larics.incidents@la-rics.org
2. SERVICE AND EMERGENCY NOTIFICATIONS
In the event the Authority needs to notify the User of all service and emergency
outages regarding the LMR System, the notification shall be directed to the
following User individuals by phone and/or email:
User
Individual Name/Title
Agency Address
City, State, Zip Code
Telephone Number
Email Address
User Designee
Individual Name/Title
Agency Address
City, State, Zip Code
Telephone Number
Email Address
C-24