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CC SR 20240507 P - Purchase Radio Communication Devices for Public Safety Division and Rangers CITY COUNCIL MEETING DATE: 05/07/2024 AGENDA REPORT AGENDA HEADING: Consent Calendar AGENDA TITLE: Consideration and possible action to purchase radio communication devices for the City’s Public Safety and Open Space and Trails Divisions. RECOMMENDED COUNCIL ACTION: (1) Authorize purchasing 23 radios and associated accessories that are compatible with the Los Angeles Regional Interoperable Communications System (LA-RICS) Land Mobile Radio network from Mobile Relay Associates - Raycom (MRA-Raycom) in the amount of $71,819; and (2) Authorize the installation and programming of the 23 radios by Mobile Relay in the amount of $4,002. FISCAL IMPACT: The recommended City Council action will result in an expenditure of $75,821 in Fiscal Year 2023-24. The proposed purchase will be funded from the unspent budget in the Equipment Replacement Fund in FY 2023-24. Future costs of $5,520 annually will be part of operating costs and is included in the budgeting for FY 2024-25. Amount Budgeted: $507,750 Additional Appropriation: $0 Account Number(s): 681-400-0000-8101 Equipment Replacement Fund-Equipment VR ORIGINATED BY: Eric Wolterding, Administrative Analyst Shaunna Hunter, MPA, Senior Administrative Analyst Katie Lozano, Open Space and Trails Manager REVIEWED BY: Cory Linder, Director, Recreation and Parks Department APPROVED BY: Ara Mihranian, AICP, City Manager ATTACHED SUPPORTING DOCUMENTS: A. MRA-Raycom for radio purchase (page A-1) B. Mobile Relay quote for installation and programming (page B-1) C. LA-RICS User Agreement (page C-1) 1 RANCHO PALOS VERDES BACKGROUND: In 2019 the City transitioned Palos Verdes Nature Preserve enforcement from Los Angeles County Sheriff Deputies (LASD) to in-house Park Rangers. This change significantly increased the presence in the Preserve, while at the same time reduced enforcement costs previously encapsulated in the LASD contract. The City provided radios to the Park Rangers, Open Space, and Trails Staff for in field communication as cellphones were not sufficient due to unpredictable service and inefficient capabilities. In 2023, the City Council approved the development of a Public Safety Division pilot program within the Administration Department. This new division will consist of a Public Safety Manager, Emergency Services Coordinator/Senior Administrative Analyst, Public Safety Senior Administrative Analyst, and four part -time Public Safety Liaisons. The Public Safety Liaisons will, among other things, patrol the entire City via City-issued marked vehicles, write incident reports, respond to calls of service, enforce parking, and assist LASD with traffic incidents. The new division will require an increase in radio communication with the Public Safety Manager, LASD, the Los Angeles County Fire Department (LACoFD), and Park Rangers. The City is currently recruiting for the positions and making advanced preparations for the new division, which has a target launch date of July 1, 2024. The need for consistent and clear communication in the field with internal and external public safety and emergency management agencies is also critical for effective public safety and emergency management. DISCUSSION: The Recreation and Parks Department currently contracts with MRA-Raycom to lease radios and to provide network service for the radios. The lease agreement is approximately $18,000 per fiscal year for twelve (12) radios. With the added needs of the Public Safety Division the cost would increase to $30,000 per fiscal year. Staff proposes to purchase twenty-three radios from MRA-Raycom rather than leasing and join the Los Angeles Regional Interoperable Communication System (LA -RICS) for increased reliable service throughout Rancho Palos Verdes. The twenty-three radios include seventeen portable radios, 4 mobile radios for vehicles, and 2 base station radios. The cost to purchase the twenty-three radios is $71,819 and the cost to install and program the radios is $4,002 with a total initial cost of $75,821 charged to FY 2023-24. This initial purchase will result in cost savings in year three of the anticipated life of the radios including the service network cost with LA-RICS while providing more consistent coverage in the preserve, open space, and throughout RPV. Staff requested and received a bid from MRA-Raycom for the radio purchase (Attachment A) and a quote from Mobile Relay for the programming and installation (Attachment B). The City secured National Association of State Procurement Officials (NASPO) pricing, which provides competitively priced procurement solutions for public agencies for products and services secured through its bidding services. The MRA-Raycom and 2 Mobile Relay quotes for radios, programming, and installation (Attachment s A and B) include available NASPO discounts, delivery, and sales tax. Section 2.44.050 of the Rancho Palos Verdes Municipal Code authorizes the city to “piggyback” on a bid awarded to another public agency that uses a bidding procedure comparable to the City’s. NASPO utilizes a public bidding process that is materially comparable to the City’s purchasing ordinance, and therefore only one bid was solicited. In order to budget for future costs associated with replacing purchased radios, S taff will be adding $16,000 annually, beginning FY 2024-25, to the Equipment Replacement Fund to purchase, maintain, and upgrade radios and equipment every five years. ADDITIONAL INFORMATION: The City is migrating over to the LA-RICS network and will enter into a subscription-based agreement (Attachment C) at the rate of $20 per radio per month, with an annual service cost of $5,520 for all twenty-three radios on the network. The annual cost will be incorporated in the Public Safety and Recreation and Parks operating budgets during the budget process. The LA-RICS network was created in 2015 to improve radio and broadband communication for first responders including LASD, LACoFD, paramedics, and other emergency responders within Los Angeles County. It was developed to resolve the problem that public safety agencies in 88 cities and unincorporated areas of Los Angeles County were experiencing by using a patchwork of 40 aging radio networks that resulted in communication delays which impacted response times and becoming a detriment to the health and safety of the communities they serve. The LA-RICS network replaced the old system with a state-of-the-art network prioritizing communication by and between emergency responders. Benefits of joining the LA -RICS network include: • Improved radio signals for public safety and service personnel within Los Angeles County (and specifically Rancho Palos Verdes) with the introduction of additional regionally placed antennas and repeaters. • Direct communication between the City’s new Public Safety Division Staff, Emergency Management Staff, Park Rangers, LASD and the LACoFD. • Interoperability with member agencies and mutual aid providers. • Supporting regional, state, and federal agency communication in the event of a natural or man-made disaster. The LA-RICS Radio Network has developed significantly over the past few years, adding a radio tower on Catalina Island and expanding coverage on the Peninsula. Park Rangers conducted a test with representatives from LASD and LA-RICS to compare the reception and operation of the current Ranger radios with LASD radios. The results indicated a significant improvement in reception on the LA-RICS network in almost all areas around the City when compared to the Raycom network currently utilized by Rangers. Below are images comparing the LA-RICS coverage map to the MRA-Raycom Coverage Map. Both the LASD and the LACoFD use the LA-RICS system. 3 CONCLUSION: Staff recommends purchasing radios compatible with the LA-RICS network that will enable clear and improved effective communication between Staff and our LASD and LACoFD partners. Purchasing radios as opposed to continuing to lease them will result in cost savings in the first three years of implementation. 4 LA-RI CS Cove rage MRA-Raycom Coverage llagntaExtremely Strong Re d Very Strong Ye ll ow Stron g Green Good (Jlortablel Turq Fair Bluo Woak (mobilel Gray Marginal White Ho SI nal ALTERNATIVES: In addition to the Staff recommendation, the following alternative actions are available for the City Council’s consideration: 1. Continue radio rentals from MRA-Raycom system and add additional rental radios for the Public Safety Division. 2. Take other action, as deemed appropriate. 5 Bill To Company Name: Address:** Please note that for Verbal orders please use form and request customer signature below. City, State: Zip Code:90723 Enduser PO# TO: QTY 14 14 14 14 14 14 14 14 14 3 NX-5800K 3 3 3 3 3 1 1 1 Date: Per NASPO Contract KWD-AE30K AES FIPS140-2 & DES Encryption Module (Multi-Key) $10,133.20 KWD-5102TR License Key for P25 Phase 2 Trunking License Key for P25 Phase 1 Conventional Operation 434.70$ $1,304.10 KWD-5101TR KMC-59C 162.61$ License Key for P25 Phase 1 Trunking 393.19$ $1,179.57 KWD-5102TR License for P25 Phase 2 Trunking 302.40$ JVCKENWOOD U.S.A. Corporation Long Beach, Ca. 90808 4001 Worsham Ave NASPO Contract # 00318 Shaunna Hunter 2% 30/Net 31 Days 302.40$ $4,233.60 Li-ion 2600mAh (Standard) License Key for P25 Phase 1 Trunking 393.19$ $5,504.66 434.70$ City of Rancho Palos Verdes 30940 Hawthorne Blvd Rancho Palos Verdes, CA 90275 MRA-Raycom 15330 Vermont Ave KNB-L2M ATTENTION: Paramount, CA Quote/Purchase Order Form KWD-5101TR $907.20 AES FIPS140-2 & DES Encryption Module (Multi-Key) 723.80$ $2,171.40 L-5008 Labor Code to Install Encryption Board 81.00$ $243.00 KWD-AE30K UHF whip antenna 440-490 MHz KWD-5100CV 14.00$ License Key for P25 Phase 1 Conventional Operation (310) 544-5305 TERMS E-Mail: EXTENSION $1,656.20118.30$ PHONE: $9,841.16 Prepaid Surface Delivery $6,085.80 $953.54 Enduser Info: UHF (450-520MHz), 5.0 Watt Portable, comes with Belt Clip KSC-52BK Rapid rate single unit charger NX-5300K2 $162.61 Programming and Service to be provided by MRA-Raycom FAX: F.O.B. POINTDELIVERYDATE 702.94$ CEB Shaunna Hunter <shunter@rpvca.gov> DESCRIPTION 4/24/2024 Sales Tax for City of Rancho Palos Verdes at 9.5% L-5003 KRA-27M $4,598.50 NET PRICE Control Station Desktop Microphone (8-pin mod. plug) 723.80$ Customer Signature: TOTAL: QUOTED BY MODEL NUMBER Destination Install KWD-AE31K Encryption Board for portable $53,003.81 $196.00 68.11$ 81.00$ $1,134.00 DC Switching Power Supply (117/230 VAC; 23A max. continuous, 25A peak) KWD-5100CV UHF 450-520 MHZ 45 Watt Mobile includes Standard Mic KMC- 65, Mounting Bracket KMB-33 835.24$ $2,505.72 $48,405.31 147.56$ $147.56 KMB-34 Control Station Mounting Case for KPS-15 Power Supply with mobile.45.99$ $45.99 KPS-15 Attachment A OSM Quote NASPO #00318 PO-Quote to City of Rancho Palos Verdes 14 Portables 2 Mobiles 1 Base 4-24-2024A-1 JVCKENWOOD I I I I I I I I I Bill To Company Name: Address:** Please note that for Verbal orders please use form and request customer signature below. City, State: Zip Code:90723 Enduser PO# TO: QTY 3 3 3 3 3 3 3 3 3 3 NX-5800K 3 3 3 3 3 1 1 1 Date: Customer Signature: TOTAL: QUOTED BY MODEL NUMBER Destination Install KWD-AE31K Encryption Board for portable $18,814.80 $42.00 68.11$ 81.00$ $243.00 Enduser Info: UHF (450-520MHz), 5.0 Watt Portable, comes with Belt Clip KSC-52BK Rapid rate single unit charger NX-5300K2 $243.00 Programming, Installation, Control Station Antenna, Cable FAX: F.O.B. POINTDELIVERYDATE 702.94$ CEB Shaunna Hunter <shunter@rpvca.gov> DESCRIPTION 4/24/2024 (310) 544-5305 TERMS E-Mail: PHONE: Prepaid Surface Delivery Control Station Mounting Case for KPS-15 Power Supply with mobile. Sales Tax for City of Rancho Palos Verdes at 9.5% L-5003 KRA-27M $1,632.33 NET PRICE Labor Code to Install Encryption Board KWD-5100CV 14.00$ License Key for P25 Phase 1 Conventional Operation EXTENSION $354.90118.30$ $2,108.82 $1,304.10 $204.33 and Connectors Pricing to be provided by MRA/Raycom Control Station Desktop Microphone (8-pin mod. plug)162.61$ $162.61 KPS-15 DC Switching Power Supply (117/230 VAC; 23A max. continuous, 25A peak)147.56$ $147.56 KMB-34 City of Rancho Palos Verdes 30940 Hawthorne Blvd Rancho Palos Verdes, CA 90275 MRA-Raycom 15330 Vermont Ave KNB-L2M ATTENTION: Paramount, CA Quote/Purchase Order Form KWD-5101TR $1,179.57 License for P25 Phase 2 Trunking 302.40$ $907.20 KWD-AE30K AES FIPS140-2 & DES Encryption Module (Multi-Key) 723.80$ $2,171.40 KWD-5102TR KMC-59C License Key for P25 Phase 1 Trunking 393.19$ JVCKENWOOD U.S.A. Corporation Long Beach, Ca. 90808 4001 Worsham Ave NASPO Contract # 00318 Shaunna Hunter 2% 30/Net 31 Days 302.40$ $907.20 Li-ion 2600mAh (Standard) License Key for P25 Phase 1 Trunking 393.19$ $1,179.57 434.70$ UHF whip antenna 440-490 MHz 723.80$ 45.99$ $45.99 Per NASPO Contract KWD-AE30K AES FIPS140-2 & DES Encryption Module (Multi-Key) $2,171.40 KWD-5102TR License Key for P25 Phase 2 Trunking UHF 450-520 MHZ 45 Watt Mobile includes Standard Mic KMC- 65, Mounting Bracket KMB-33 835.24$ $2,505.72 KWD-5100CV $17,182.47Total: L-5008 81.00$ License Key for P25 Phase 1 Conventional Operation 434.70$ $1,304.10 KWD-5101TR Attachment A Public Safety Quote NASPO #00318 PO-Quote to City of Rancho Palos Verdes 3 Portables 2 Mobiles 1 Base 4-24-2024A-2 JVCKENWOOD I I I I I I I I I QUOTATION 03/05/2024 Page 1 116003933 Qty Item Unit Price Customer Rep:Net 15Terms: Extended Joyce BarishmanDate: Description City of Rancho Palos Verdes Recreation and Parks Department 30940 Hawthorne Boulevard Rancho Palos Verdes, CA 90275 Bill To:Ship To: City of Rancho Palos Verdes Recreation and Parks Department 30940 Hawthorne Boulevard Rancho Palos Verdes, CA 90275 Phone #: (323) 636-5202 Paramount, CA 90723 15330 Vermont Ave. 500.002 1,000.00Normal Base Station Install (1 Story)RL20 167.002 334.00Xl Series Base Station Antenna 450-512 3 dB Gain Antenna BS450U-WB 31.642 63.28Comtelco Base Antenna Mounting Bracket - Pair BSMNT-2 25.002 50.00Details:Misc. 5 Ft Mast 88.202 176.40Details:Misc. Hardware for Base Installation 1.28100 128.00Tmr Coaxial Cable Aluminum Foil Shield - Priced Per Foot LMR400-PER FT. 12.362 24.72Conn, N-male crimp for RG142 & RG400RFN-1005-3C1 4.962 9.92Connector - UHF Male Crimp For 9913/ Lmr400 S-S-T RFU-507-SI 175.002 350.00Normal Dash Mount InstallationRL15 35.384 141.52Maxrad Low Profile 450-512 MHz UHF Antenna, Black BMLPV450 43.634 174.52"3/4"" NMO Style Mount W/17' Rg58A/U Cab Brass UHF (Replaced w/MB8) MBAL-06 35.0023 805.00Redefine Radio ParametersRDRP 85.004 340.00Trip ChargeRL11 150.002 300.00Normal Dash Mount InstallationRL15 $104.72 $4,002.08 $3,897.36Subtotal : Tax : Total Quote : 4/25/2024 11:50:31 AMPrintedB-1 A S S O C l A T E S ((( . ))) dbn Rriy co:m I I I I I I LOS ANGELES REGIONAL INTEROPERABLE COMMUNICATIONS SYSTEM (LA-RICS) AUTHORITY USER AGREEMENT FOR SUBSCRIBERS CITY OF RANCHO PALOS VERDES AGREEMENT NO.: LA-RICS-SUB-XX C-1 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page i TABLE OF CONTENTS PARAGRAPH PAGE 1. AUTHORITY RESPONSIBILITIES ........................................................................... 2 2. USER RESPONSIBILITIES ...................................................................................... 2 3. BILLING ................................................................................................................... 4 4. RIGHT TO SUSPEND AND/OR REVOKE USE OF LMR SYSTEM ........................ 5 5. RADIO PROGRAMMING ......................................................................................... 5 6. COVERAGE ............................................................................................................. 6 7. TALKGROUP PRIORITY ......................................................................................... 6 8. WARRANTIES ......................................................................................................... 7 9. AGREEMENT TERM – AUTOMATIC RENEWAL ................................................... 7 10. INTERRUPTION OF SERVICE ................................................................................ 7 11. DESIGNATED ADMINISTRATORS ......................................................................... 8 12. NOTICES .................................................................................................................. 9 13. DISCLAIMERS ....................................................................................................... 10 14. INDEPENDENT STATUS ....................................................................................... 10 15. ASSIGNMENT ........................................................................................................ 10 16. DEFAULT ............................................................................................................... 11 17. WAIVER ................................................................................................................. 11 18. INTERPRETATION ................................................................................................ 11 29. GOVERNING LAW, JURISDICTION, AND VENUE .............................................. 11 20. SEVERABILITY ..................................................................................................... 12 C-2 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page ii PARAGRAPH PAGE 21. FACSIMILE REPRESENTATIONS ........................................................................ 12 22. AMENDMENTS ...................................................................................................... 12 23. ENTIRE AGREEMENT ........................................................................................... 12 EXHIBITS EXHIBIT A: LA-RICS RADIO USE PROTOCOLS EXHIBIT B: TALKGROUP DETAILS EXHIBIT C: LMR SYSTEM RATE SCHEDULE EXHIBIT D: LOS ANGELES COUNTY TREASURER AND TAX COLLECTOR AUTHORIZATION FOR AUTOMATED CLEARING HOUSE (ACH) CREDITS FORM EXHIBIT E: NOTIFICATION CONTACT LIST C-3 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 1 LOS ANGELES REGIONAL INTEROPERABLE COMMUNICATIONS SYSTEM (LA-RICS) USER AGREEMENT This User Agreement ("Agreement") is hereby entered into on _________________ [DATE] by and between the Los Angeles Regional Interoperable Communications System (LA-RICS) Authority, referred to herein as "Authority" and the City of Rancho Palos Verdes referred to herein as "User." Together, Authority and User shall collectively be referred to as the "Parties." RECITALS WHEREAS, the LA-RICS Land Mobile Radio System (LMR System) is a countywide trunked and conventional radio system designed to provide local, state, and federal public-safety first-responders the ability to seamlessly communicate intra -agency and inter-agency across the County of Los Angeles. WHEREAS, the LMR System operates in multiple frequency bands utilizing Project 25 digital and conventional analog technology to provide portable-on-the-hip outdoor radio coverage throughout the County of Los Angeles as depicted in coverage maps. WHEREAS, to allow other standalone and/or "regional" systems to expand and enhance their existing coverage when roaming outside those systems coverage footprint, the LMR System is capable of linking with other P25 trunked radio systems. WHEREAS, the LMR System is managed by the Authority and Authority is responsible for engineering, maintaining, and operating the LMR System. WHEREAS, certain agencies like User, would like to utilize the LMR System either as subscribers who desire to utilize the LMR System for their primary radio communications ("Subscriber(s)"), or affiliates who desire to utilize the LMR System only for mutual or automatic aid ("Affiliate(s)"), and shall do so by entering into this Agreement with Authority. WHEREAS, Authority wishes to enter into this Agreement to provide use of its LMR System for operational usage to Subscribers and Affiliates, and other LMR System users as authorized by Authority, for operational purposes. WHEREAS, User desires to enter into this Agreement to use the LMR System, as a Subscriber, to support its mission and operations. NOW, THEREFORE, it is mutually agreed between the Parties hereto as follows: AGREEMENT Under this Agreement, Authority shall provide radio communications to User through the LMR System. Such services shall be provided based solely on the terms and conditions set forth herein. C-4 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 2 1. AUTHORITY RESPONSIBILITIES User will be using the LMR System as a Subscriber. Given User is a Subscriber, Authority hereby agrees: 1.1. To provide public safety LMR System radio communications service 24 hours a day, 7 days a week, 365/366 days a year to Subscriber. 1.2. To minimize system infrastructure down time while LMR System maintenance is performed. Planned outages for scheduled maintenance for LMR System will be addressed pursuant to Exhibit A (LA-RICS Radio Use Protocols), in particular, Section 2 (Service Impact Outage Notifications). 1.3. To provide to Subscriber a minimum of one (1) dedicated trunked radio Talkgroup. Please refer to Exhibit B (Talkgroup Details) of this Agreement. 1.4. To charge a monthly Subscriber fee per device that has access or utilizes the LMR System, which can include radios, consoles, consolettes, modems, and other equipment (collectively hereinafter "Radio(s)"). Additionally, this includes devices that utilize the LMR System either directly or indirectly, such as smartphones with Push-to-Talk (PTT) functionality. The total monthly cost to Subscriber will be based on the number of Radios subscribed on the LMR System by the Subscriber at the beginning of each monthly billing period pursuant to Section 3 (Billing). Please refer to Exhibit C (LMR System Rate Schedule). 1.5. Cache units are activated units on the LMR System but used as spare units by Subscriber. Subscriber's cache units will only be charged when such cache units are brought into use on the LMR System and charged in accordance with Section 1.4. Authority will perform periodic audits of Radios used on the LMR System and will confirm with Subscriber when cache Radios have become active Radios. 2. USER RESPONSIBILITIES User is a Subscriber and hereby agrees: 2.1. To pay Authority all fees for the LMR System services in the agreed upon timeframe defined in Section 3 (Billing) of this Agreement. 2.2. To keep Authority apprised as to the number of Subscriber Radios utilizing the LMR System. Activated Radios not removed from the LMR System by Subscriber shall continue to be charged to Subscriber at the agreed upon service rate. C-5 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 3 2.2.1. Subscriber shall notify Authority within fifteen (15) days if there is a change to the number of Subscriber radios set forth in Exhibit C (LMR System Rate Schedule) as referenced in Section 1.4 of this Agreement. 2.3. To program and maintain equipment operating on the LMR System to applicable FCC Title 47 Part 90 Code of Federal Regulations at: https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and- innovation-division/rules-regulations-title-47 2.3.1. Subscriber shall be responsible for the installation, maintenance, repairs, and software upgrades required of Subscriber-owned radio equipment including dispatch consoles, base stations, mobile radios, and portable radios. If a Subscriber does not have the resources for installing, maintaining, or repairing the Subscriber- owned equipment, then Subscriber may enter into a separate agreement for required services with Authority. 2.3.2. Subscriber is responsible for ensuring that Federal Communications Commission (FCC) licensing is maintained for Subscriber's fixed equipment operating on the LMR System frequencies. 2.4. Subscriber enters into this Agreement with the understanding and acknowledgement that Subscriber is responsible for training and educating its users regarding the proper use of Radios on the LMR System. 2.4.1. Subscriber enters into this Agreement with the understanding and acknowledgement that radio conversations conducted on the LMR System may be recorded by Authority. However, Subscriber understands and acknowledges that recording of the Subscriber's Radio audio for Subscriber's use is the responsibility of the Subscriber. For additional information regarding recording, please refer to Exhibit A (LA-RICS Radio Use Protocols), Section 3 (Audio Logging Recorders) of this Agreement. 2.4.2. Subscriber must provide copies of Subscriber's Radio codeplugs for Authority to reference for troubleshooting purposes. Updated codeplugs shall be submitted to Authority prior to distribution of Subscriber's Radios. 2.4.3. It is Subscriber's responsibility to provide written notice to Authority Designated Administrator and/or its Designee as set forth in Section 11.2 of this Agreement, identifying any lost or stolen Radios (type of radio, serial/asset number, description of circumstances related to loss/damage) as soon as possible. C-6 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 4 2.4.4. It is the responsibility of Subscriber to test radio functions including, but not limited to, emergency alert, roaming, console patch, and other functions deemed necessary and critical to Subscriber's operations. 2.5. Subscriber enters into this Agreement with the understanding and acknowledgement that in order to use the trunked voice subsystem of the LMR System, Subscriber will need and use Authority approved and compatible Project 25 (P25) subscriber equipment. In addition, for 700 MHz trunked operation, Subscriber's subscriber equipment must operate in P25 Phase 2 (TDMA) mode. 2.6. Not to lease, loan, give or provide in any form Subscriber-owned equipment (i.e. Radios, dispatch consoles, consolettes, modems, and other equipment) operating on the LMR System to any third-party for their use on the LMR System without prior approval from Authority. 2.7. To observe and abide by all applicable statutes, laws, ordinances, rules , and regulations, including but not limited to those of the FCC, and to operate the equipment in a reasonable manner so as not to cause undue interference with any other agency participants using the LMR System. 2.8. To keep all radio communication brief and to the point. Radio system traffic shall be limited to official business only. Subscriber is responsible for the appropriate use of the system in accordance with the Exhibit A (LA-RICS Radio Use Protocols) to this Agreement. 2.9. Subscriber enters into this Agreement with the understanding and acknowledgment that it shall comply with and abide b y all applicable operational guidelines, technical specifications, and technical requirements, including cybersecurity, pursuant to the Exhibit A (LA-RICS Radio Use Protocols) to this Agreement, which may be updated from time to time. 2.10. Subscriber enters into this Agreement with the understanding and acknowledgment that it shall comply with and abide by all applicable LA-RICS policies related to the use of the LMR System as they are implemented. Authority will notify and provide copies to Subscriber of all such policies. 3. BILLING 3.1. If User is a Subscriber, Subscriber agrees to pay Authority monthly on the Commencement Date of this Agreement for the use of the LMR System ("Monthly Fee(s)"). The actual amount of Monthly Fees will be determined by the number of active Radios and/or radio equipment registered on the LMR System in accordance with Section 1.4 and Exhibit C (LMR System Rate Schedule) of this Agreement. C-7 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 5 3.2. Payment of Monthly Fees for Subscribers using the LMR System will be electronically transferred from Subscriber to Authority. The Subscriber is required to complete Section 2 of Exhibit D (County of Los Angeles Treasurer and Tax Collector Authorization for Automated Clearing House (ACH) Credits Form) and share a copy of the confirmation letter from Treasurer and Tax Collector (TTC) for account establishment prior to Commencement Date of this Agreement. 3.3. Subscriber will be billed monthly in arrears. Subscriber shall schedule the payment of invoices to Authority no later than thirty (30) days after receipt of said invoice. If errors are found in the invoice or Subscriber disputes the invoice charges or services rendered, Subscriber shall immediately notify Authority in writing. Partial payment of an invoice without Authority's approval is prohibited. Subscriber's failure to make timely payments in compliance with this section may result in action as defined in Section 4 (Right to Suspend and/or Revoke Use of LMR System). 3.4. It is Subscriber's responsibility to inform Authority of any changes in service, Radio counts, etc. in accordance with Section 2.2 of this Agreement. 4. RIGHT TO SUSPEND AND/OR REVOKE USE OF LMR SYSTEM 4.1. If User is a Subscriber, Authority reserves the right to suspend and/or revoke Subscriber's ability to add/remove equipment, modify existing service or add a new service should Subscriber fail to make timely payment to Authority for the services rendered. If Subscriber fails to make any payment or fails to perform as required by any other provi sion hereunder, Subscriber will be notified in writing of the violation. Subscriber must correct the violation within 30 days of notice, or Authority may suspend and/or revoke Subscriber's service. 4.2. Notwithstanding the above, regardless of whether User is a Subscriber or Affiliate, Authority shall have the right to immediately suspend and/or revoke User's ability to use the LMR System, add/remove Radios, modify existing service or add a new service at any time if User fails to use the LMR System in accordance with rules and regulations of the FCC or if User fails to use the LMR System in accordance with applicable laws and regulations, including the terms of this Agreement, Authority policies or attachments thereto. 5. RADIO PROGRAMMING 5.1. All User's Radios shall be programmed for use on the LMR System in accordance with Section 2.3 of this Agreement. System-soft keys may be provided, in the Authority's sole discretion, to User or independent private service shops providing a programming service to Users for radio programming of the LMR System frequencies into Users C-8 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 6 owned equipment (i.e. Radios, dispatch consoles, consolettes, modems, and other equipment). System-soft key requests must be made in writing to Authority. User hereby agrees that system-soft keys will be surrendered immediately, if requested by Authority. 6. COVERAGE 6.1. The LMR System operates in multiple frequency spectrum utilizing Project 25 Phase I and II, and conventional analog technology to provide portable- on-the-hip outdoor radio coverage throughout the County of Los Angeles as depicted in coverage maps. User understands and agrees that 100 percent coverage of any area at all times is unrealistic and improbable . Testing and experience with actual field conditions indicate adverse propagation conditions can occur from both natural and man-made conditions. User understands and agrees that such events are beyond the reasonable control of Authority. 6.2 User further understands and agrees that Authority is not providing a warranty of coverage for the LMR System. 7. TALKGROUP PRIORITY User understands and agrees that it may experience limited or no access to the LMR System during an emergency Talkgroup activation. To ensure that first responders have access to the LMR System during normal and emergency situations, Talkgroup access has been prioritized as follows, where User can confer with Authority on Talkgroup priority, but it will be ultimately determined by Authority and the Authority may change priorities during an unusual occurrence, emergency, or disaster: 7.1. Priority One – Emergency Used only for Emergency Alert/Trigger calls given Priority 1 status automatically by the LMR System's controllers. 7.2. Priority Two – Life Safety and Protection of Life and Property Used for Talkgroups that have an impact on the delivery of services that involve the safety and the protection of life and property, including those Talkgroups used by personnel involved in high risk and mission critical field operations, inclusive of mutual aid Talkgroups. 7.3. Priority Three – Extraordinary/Temporary Used for temporary re-prioritization (via system manager terminal) of a lower priority Talkgroup for critical operations (i.e., presidential motorcade, major incident command). In addition, Priority 3 is assigned to dedicated "EMERGENCY ALARM" Talkgroups for agencies such as transit that do not use the Emergency Alert (emergency button) function. C-9 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 7 7.4. Priority Four – Medical Priority Used exclusively for Emergency Medical Services (EMS) providers to communicate with hospitals and/or the Medical Alert Center (MAC) for coordination of patient care and destinations. 7.5. Priority Five – Non-Mission Critical Used for all other "secondary", "administrative", "non-essential" or "non- mission critical" Talkgroups used by Subscriber agencies, both public safety and general government. 7.6. Additional Priority Levels As Needed – Unassigned Additional priority levels will be assigned by the Authority, in its sole discretion, as needed. 8. WARRANTIES Authority warrants that its management and operation of the LMR System will comply with reasonable and standard industry practices. 9. AGREEMENT TERM – AUTOMATIC RENEWAL 9.1. The term of this Agreement shall be for one year or for the portion of the year commencing on the Effective Date of this Agreement and shall automatically renew on July 1st each year thereafter. This Agreement shall automatically extend under the terms and conditions, rates, and charges then in effect for successive one (1) year periods. 9.2. Either party may terminate this Agreement at any time by giving to the other party written notice at least ninety (90) days prior to the desired termination date. 9.3. If User is a Subscriber, the rates, charges, and fees due and payable by Subscriber for any annual extension shall be the same as those during the preceding term unless Authority notifies Subscriber of any changes in the rates, charges, or fees. If, after such notification, Subscriber does not terminate this Agreement and allows it to automatically renew, charges for the next term shall be at the new rates, charges, and fees set out by Authority in its notification prior to the automatic renewal date. 10. INTERRUPTION OF SERVICE Authority shall not be liable to User, whether a Subscriber or Affiliate, or any other person for any loss of service or damage resulting therefrom, regardless of the cause. Authority does not assume and shall have no liability under this Agreement for failure to provide, or delay in providing, service due directly or indirectly to C-10 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 8 causes beyond the control of Authority or its contractors and subcontractors, including, but not limited to, acts of God, acts of Governmental entities, acts of the public enemy, strikes, or severe weather conditions. 11. DESIGNATED ADMINISTRATORS 11.1. The User official specified in this Section 11 (Designated Administrators) is hereby designated as the contact officer for all matters relating to the User's performance of its obligations under this Agreement. Authority shall not take direction from any User's employee or official other than the contact officer (or his/her designee).  User Designated Administrator: Agency Name Administrator Name Address Email Phone number  User Designated Administrator Designee: Agency Name Administrator Designee Name Address Email Phone number 11.2. The contact officer for all matters relating to Authority's performance of its obligations under this Agreement shall be the Executive Director (or his/her designee) as outlined in this Section 11.2.  Authority Designated Administrator: LA-RICS Scott Edson, LA-RICS Executive Director 2525 Corporate Place, Suite 100 Monterey Park, CA 91754 scott.edson@la-rics.org (323) 881-8281  Authority Designated Administrator Designee: LA-RICS Ronald Watson, Deputy Executive Director 2525 Corporate Place, Suite 100 Monterey Park, CA 91754 ronald.watson@la-rics.org (323) 881-8296 C-11 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 9  LMR System Manager LA-RICS Ted Pao 2525 Corporate Place, Suite 200 Monterey Park, CA 91754 tpao@lasd.org (323) 881-8028 11.3. In the event of a dispute between the Parties to this Agreement as to the extent of the duties and functions to be rendered hereunder, or the minimum level or manner of performance of such deployment, the User shall be consulted and a mutual determination thereof shall be made by both the User and Authority. 11.4. Authority, in an unresolved dispute, shall have final and conclusive determination as between the Parties hereto. 12. NOTICES 12.1. Notices desired or required to be given pursuant to this Agreement or by any law shall be provided in the manner pursuant to this Section 12 (Notices), which may be updated from time to time . 12.2. Unless otherwise specified herein, all notices, requests, demands, or other communications required or permitted to be given or made under thi s Agreement shall be in writing, unless otherwise specified in Exhibit E (Notification Contact List). Notice will be sufficiently given for all purposes as follows: a. Personal delivery. When personally delivered to the recipient, notice is effective on delivery. b. First Class mail. When mailed first class to the last known address of the recipient, notice is effective three mail delivery days after deposit in a United States Postal Service office or mailbox. c. Certified mail. When mailed certified, return receipt requested, notice is effective on receipt, if delivery is confirmed by a return receipt. d. Overnight delivery. When delivered by an overnight delivery service, charges prepaid or charged to the sender's account, notice is effective on delivery, if delivery is confirmed by the delivery service. e. Facsimile transmission. When sent by fax to the last known fax number of the recipient, notice is effective on receipt. Any notice given C-12 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 10 by fax will be deemed received on the next business day if it is received after 5:00 p.m. or on a non-business day. f. Email. When sent by email, notice is effective on receipt. Any notice given by email will be deemed received on the next business day if it is received after 5:00 p.m. or on a non-business day. 12.3. Any correctly addressed notice that is refused, unclaimed, or undeliverable because of an act or omission of the Party to be notified, will be deemed effective as of the first date the notice was refused, unclaimed or deemed undeliverable by the postal authorities, messenger or overnight delivery service. 12.4. Addresses and persons to be notified may be changed by either Party by giving ten (10) calendar days prior written notice thereof to the other Party. 13. DISCLAIMERS 13.1 User accepts the LMR System as-is, and assumes all risks and resulting liabilities, both known or unknown to User, arising from or connected with use of the LMR System, or as it relates to any obligations, terms or conditions in this Agreement. 13.2 Authority and its member agencies in the JPA, disclaims any and all express and implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose, for the LMR System provided by this Agreement. The Authority and its member agencies in the JPA, expressly disclaims and shall not be liable to the User for any and all losses or liabilities resulting from use of the LMR System or arising from or related to any obligations, terms or conditions in this Agreement, and User hereby waives all claims and recourse against the Authority and its member agencies in the JPA, except from claims arising from, and to the extent of, the sole gross negligence or willful misconduct of the Authority, its member agencies in the JPA, its directors, officers, contractors, subcontractors, staff and agents. 14. INDEPENDENT STATUS This Agreement is by and between User and Authority and is not intended and shall not be construed to create the relationship of agent, servant, employee, partnership, joint venture or association as between User and Authority. 15. ASSIGNMENT This Agreement is personal to Authority and the User, and, in the event the User shall attempt to assign or transfer the same in whole or in part, all rights hereunder shall immediately terminate. Authority, may however, assign this Agreement to any C-13 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 11 one of its member agencies in the JPA without prior consent of User, so long as such member agency agrees to perform and fulfill Authority's obligations herein. 16. DEFAULT Parties agree that if there is any default by either Party of the terms or conditions herein contained, the non-defaulting Party may forthwith revoke and terminate this Agreement. 17. WAIVER 17.1. Any waiver by either Party of the breach of any one or more of the covenants, conditions, terms and Agreement's herein contained shall not be construed to be a waiver of any other breach of the same or of any other covenant, condition, term or Agreement herein contained, nor shall failure on the part of either Party to require exact, full, and complete compliance with any of the covenants, conditions, terms, or Agreements herein contained be construed as in any manner changing the terms of this Agreement or stopping either Party from enforcing the full provisions thereof. 17.2. No option, right, power, remedy, or privilege of either Party shall be construed as being exhausted by the exercise thereof in one or more instances. The rights, powers, options, and remedies given either Party by this Agreement shall be cumulative. 18. INTERPRETATION Unless the context of this Agreement clearly requires otherwise: (i) the plural and singular numbers shall be deemed to include the other; (ii) the masculine, feminine , and neuter genders shall be deemed to include the others; (iii) "or" is not exclusive; and (iv) "includes" and "including" are not limiting. Further, captions and section headings used in this Agreement are for convenience only and are not a part of this Agreement and shall not be used in construing this Agreement . Finally, this Agreement is the product of arm's length negotiation between User and Authority, where each Party has had the opportunity to receive advice from independent counsel of its own choosing. This Agreement is to be interpreted as if both Parties participated equally in its drafting and shall not construed against either Party. 19. GOVERNING LAW, JURISDICTION, AND VENUE This Agreement shall be governed by, and construed in accordance with, the laws of the State of California. The Parties agree and consent to the exclusive jurisdiction of the courts of the State of California for all purposes regarding this Agreement and further agree and consent that venue of any action brought hereunder shall be exclusively in the County of Los Angeles. C-14 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 12 20. SEVERABILITY If any provision of this Agreement is held invalid, the remainder of this Agreement shall not be affected thereby if such remainder would then continue to conform to the terms and requirements of applicable law. 21. FACSIMILE REPRESENTATIONS User and Authority hereby agree to regard facsimile representations of original signatures of authorized officers of each Party, when appearing in appropriate places on the Agreement and/or amendments to the Agreement, and received via electronic mail transmission or communications facilities, as legally sufficient evidence that such original signatures have been affixed to the Agreement and/or any amendments to this Agreement, such that the Parties need not follow up facsimile transmissions of such documents with subsequent (non -facsimile) transmission of "original" versions of such documents. 22. AMENDMENTS All changes, modifications, or amendments to this Agreement must be in the form of a written Amendment duly executed by authorized representatives of Authority and User. 23. ENTIRE AGREEMENT This Agreement, Exhibit A (LA-RICS Radio Use Protocols), Exhibit B (Talkgroup Details), Exhibit C (LMR System Rate Schedule), Exhibit D (Los Angeles County Treasurer and Tax Collector Authorization for Automated Clearing House (ACH) Credits Form), Exhibit E (Notification Contact List), and any executed Amendments, between the Parties hereto, and no addition or modification of any terms or provisions shall be effective unless set forth in writing, signed by both User and Authority. (Signature Page – following page) C-15 LA-RICS USER AGREEMENT City of Rancho Palos Verdes – User Agreement No. Page 13 WITNESS WHEREOF, this Agreement has been executed by the Parties hereto as of date written below: LOS ANGELES REGIONAL INTEROPERABLE COMMUNICATIONS SYSTEM AUTHORITY Name and Title Signature Date CITY OF RANCHO PALOS VERDES Name and Title Signature Date C-16 EXHIBIT A Page 1 of 3 LA-RICS RADIO USE PROTOCOLS This purpose of this exhibit is to set forth the protocols the User will adhere to when using the LMR System. 1. GENERAL USE PROTOCOLS 1.1 Misuse of the LMR System will be reported to Authority’s LMR System Manager to handle directly with the User department head, or his/her designee. The reporting party's contact information should be provided in the notification. Profanity, playing music, personal conversations, intentional jamming, activities not directly related to public safety operations or any violation of the rules of the United States Federal Communications Commission (FCC) will not be permitted on the LMR System. 1.2 While using the LMR System, Users' users should follow proper radio etiquette by keeping conversations concise, brief, and clear. 1.3 Users utilizing the LMR System must abide by all FCC regulations as codified in the US Code Title 47, Part 90 (47CFR90), Land Mobile Communications. 2. SERVICE IMPACT OUTAGE NOTIFICATIONS 2.1 Purpose or Objective Establishes the notification procedure prior to system upgrades. 2.2 Protocol/Standard System software upgrades will be performed based on the LA -RICS System Upgrade Agreement (SUA) with service provider and when determined by LA-RICS to best implement the upgrade(s). System services patches are performed per service provider recommendation. All Users using the System will be notified at least thirty (30) days prior to a major system upgrade that will cause a system or site outage. Any User must notify LA-RICS in writing within ten (10) days of notification if this would interfere with any major planned events or exercises. Scheduled system repairs, and patches impacting services to Users shall be coordinated 72 hours prior to the start of work by LMR System Manager's written notification. Unplanned outages impacting services shall be notified by the LA-RICS LMR NOC to impacted user agencies in accordance with the established Emergency Change process. C-17 EXHIBIT A Page 2 of 3 All Users using the System must have governance agreements in place to address the timing of system upgrades. 2.3 Recommended Procedure The LA-RICS NOC shall be responsible for distributing a written notification or email to all Users contacts listed in Exhibit E (Notification Contact List) that may be impacted by the upgrade. 3. AUDIO LOGGING RECORDERS 3.1 Purpose or Objective Establishes the procedure for the use and access of system audio logging devices. 3.2 Technical Background A System Audio Logging Recorder allows all voice radio traffic to be recorded and stored for future reference. All Talkgroups are recorded and maintained by LA-RICS for a period of not less than ninety (90) days. A Talkgroup does not need to be selected or active at a console position to be recorded. Advanced Encryption Standard (AES) Encrypted calls are recorded, however, if the encryption key is not installed into the system, those recordings are unusable until the key is provided. 3.3 Protocol/Standard User understands and acknowledges that recording of the User's radio audio for User's use is the responsibility of the User. The LA-RICS recording system will record all voice traffic. User will have access to those recordings for a period of ninety (90) days. After ninety (90) days, the recordings may be overwritten. If a User needs access to their Talkgroup recordings for a period longer than ninety (90) days, the User must download and store their own recordings. Users directly requesting a copy, or if requesting a copy on behalf of a Public Records Access request, of any LA-RICS logged radio traffic for a Talkgroup, or channel other than their own should make their request to their respective agency Administrator managing the logging system. The agency Administrator can forward the request to the LMR System Manager as appropriate. The request should include specific information detailing the Talkgroup/channel, radio user(s), radio ID, time of day, and any other information that would help in processing the request. C-18 EXHIBIT A Page 3 of 3 Users shall operate their own logging recorders that meet their business and recording retention policy requirements. Each User utilizing logging recorders to record audio from their agency's Talkgroups is responsible for adhering to their internal procedures with regard to:  Retention schedule for radio system recordings in compliance with State Records Retention requirements  Responding to public records requests for copies of audio recordings for radio traffic on THEIR agency-owned Talkgroups or channels  Providing radio system recordings as requested by the judicial system  Providing duplicate recordings upon request for internal User use, investigative purposes, training, etc.  Establishing a data storage and backup system for radio system audio recordings 3.4 Procedure Requests for audio records should be directed to the specific agency Administrator managing the logging system. 3.5 Management The LMR System Manager is responsible for this policy. Each User is responsible for the operation and data back-up of their agency-owned logging system for their agency-owned Talkgroups or interoperability Talkgroups on their radio console. Shared, non-owned Talkgroups are the responsibility of any User that uses it for a resource on their dispatch console. C-19 EXHIBIT B Page 1 of 1 TALKGROUP DETAILS (Talkgroup Details to be negotiated with Subscriber prior to execution of Agreement) Parties shall agree on the specific Subscriber Talkgroup details prior to execution of the Agreement. Such Talkgroup details shall be consistent with the Exhibit A (LA-RICS Radio Use Protocols) as follows: 1. Talkgroups will be assigned, activated, and deactivated by the Authority based on Subscriber need and available system resources. 2. Such Talkgroups shall adhere to standardized and common naming conventions pursuant to Exhibit A (LA-RICS Radio Use Protocols). 3. Subscribers may only use the Talkgroup IDs assigned by Authority staff for use on the LMR System. 4. In the event that Subscriber requires additional Talkgroups beyond those allocated, Subscriber must submit a written request to the LA -RICS Help Desk set forth in this Exhibit E (Notification Contact List). Subscriber should provide reasonable justification in the written request for individual Talkgroups, along with any requires such as encryption or special functions. The request will be reviewed and Authority staff with work with Subscriber to provide additional Talkgroups if such request is approved. 5. Authority staff will monitor use of the T alkgroups allocated to Subscriber. If a Talkgroup has shown no usage in a minimum of 180 days, written notification will be sent to the Subscriber and the Talkgroup may be reclaimed. C-20 EXHIBIT C Page 1 of 1 LMR SYSTEM RATE SCHEDULE SUBSCRIBER Monthly Rate per Device (i.e. Radios, consoles, consolettes, modems, other equipment, including smartphones with PTT functionality) $20 Number of Subscriber's Radios (portables, mobiles, and fixed) Number of Subscriber's Consoles Number of Subscriber's Consolettes Number of Subscriber's Cache Radios (portables, mobiles, and fixed) Number of Subscribers Modems (Narrowband Mobile Data Network) Number of Subscriber's Other Equipment TOTAL MONTHLY FEES: ($20 x Each Device, Radio, Console, Consolette, Cache Radio, Modem, Other Equipment, including smartphones with PTT functionality) Note: This information is being collected for billing purposes. Additional information regarding Subscriber Devices will be required at the time of provisioning. C-21 EXHIBIT D Page 1 of 2 C-22 LOS ANGELES COUNTY TREASURER AND TAX COLLECTOR AUTHORIZATION FOR AUTOMATED CLEARING HOUSE (ACH) CREDITS SECTION 1 (TO BE COMPLETED BY DEPARTMENT/COURT/AGENCY/DISTRICT) NAM E TAX ID NUMBER ADDRESS CONTACT NAM E TELEPHONE NUMBER EMAIL ADDRESS DESCRIBE THE SERVICE . PRODUCT OR OBLIGAT ION THAT IS BEING COL LECTED OR RECEIVED e-CAPS INFORMATION TO RECORD PAYMENTS DE PAR T MENT CODE UNI T CODE Is this a payment for an accounts receivable in eCAPS? ()Yes @ No If you answered "Yes," you must provide the information in Option 2 below. If you answered "No ," complete Option 1 or 2 to record this payment. ~ion 1 -Revenue Source: U Countywide Revenue Code: or @ Department Revenue Code : ___ _ Option 2 -Trust Fund: Fund : ____ Balance Sheet Account: AUTHORIZED SIGNATURE & ACKNOWLEDGMENT NAME OF DEPARTMENT HEAD/COURT OR AGENCY ADMINISTRATOR/DISTR ICT HEAD (PLEASE PRIN T ) SIGNAT URE I DATE SECTION 2 (TO BE COMPLETED BY VENDOR/COMPANY) VENDOR/COMPANY INFORMATION Your signature below acknowledges that you are a duly authorized representative of your Company and further acknowledges on behalf of your Company that this form is an Authorization for ACH Credits (Authorization ). You must furnish all information requested in this Section to ensure that our Bank can identify your Company's ACH Credit Entry (or applicable ACH Credit Reversal ). PLEASE CHECK THE APPROPR IATE BO X • NEW ENROLLMENT CHANGE BANKING INFORMATION CHANGE IN OTHER INFORMATION VENDOR/COMPANY NAME VENDOR/COMPANY ADDRESS NAME OF OR IG INAT ING DEPOS ITORY FINANCIAL INSTIT UT ION ROU TI NG TRANSIT/ABA NUMBER COMPANY IDENTI F ICAT ION VENDOR/COMPANY REPRES ENT ATIVE NAME S IGNATURE OF REPRES ENT ATIVE TE LEPHONE NUMBER DAT E EXHIBIT D Page 2 of 2 C-23 LOS ANGELES COUNTY TREASURER AND TAX COLLECTOR AUTHORIZATION FOR AUTOMATED CLEARING HOUSE (ACH) CREDITS SECTION 3 (TO BE COMPLETED BY LOS ANGELES COUNTY TREASURER AND TA X COLLECTOR) ADDRESS RO UTING TRANSI T/ASA NUMBER TYPE OF DE POSITOR A CCOUNT 0 CHECKING O SAVINGS DEPOSITOR ACCOUNT T ITLE DEPOS ITOR ACCOUNT NUMBER The Los Angeles County Treasurer and Tax Collector (TTC) hereby authorizes your Company to initiate ACH Credit Entries , as defined by the National Automated Clearing House Association Rules and Guidelines (Rules and Guidelines) to the designated bank account. The TTC may revoke this Authorization at any time by notifying your Company in writing . As defined by the Rules and Guidelines , your Company is the Originator and the TTC is the Receiver . Both your Company and the TTC agree to be bound by the Rules and Guidelines in effect at any given time for purposes of your Company's Origination of ACH Credit Entries for the Department/Court/Agency/District shown in Section 1 . Office of the Treasurer and Tax Collector EXHIBIT E Page 1 of 1 NOTIFICATION CONTACT LIST 1. LMR SYSTEM HELP DESK In the event User requires assistance User may contact the LMR System Help Desk by phone and/or email as follows: Phone No.: (323) 881-8260 Email: larics.incidents@la-rics.org 2. SERVICE AND EMERGENCY NOTIFICATIONS In the event the Authority needs to notify the User of all service and emergency outages regarding the LMR System, the notification shall be directed to the following User individuals by phone and/or email: User Individual Name/Title Agency Address City, State, Zip Code Telephone Number Email Address User Designee Individual Name/Title Agency Address City, State, Zip Code Telephone Number Email Address C-24