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CC SR 20220118 04 - SB1383 Regulatory Compliance Amendment w EDCO (Updated 20220118 with Attachments) CITY COUNCIL MEETING DATE: 01/18/2022 AGENDA REPORT AGENDA HEADING: Regular Business AGENDA TITLE: Consideration and possible action to approve an amended and restated f ranchise agreement for solid waste collection with EDCO Disposal Corporation. RECOMMENDED COUNCIL ACTION: (1) Receive and file a summary report on the organics recycling and methane reduction requirements of Senate Bill No. 1383 (SB 1383): (2) Approve an amended and restated franchise agreement for solid waste collection with EDCO Disposal Corporation to implement expanded services and new solid waste rates in response to SB 1383 effective on April 1, 2022; (3) Authorize Staff to issue a public notice to all residents, pursuant to Proposition 218, regarding the new solid waste rates proposed to become effective on April 1, 2022 in response to SB 1383-related services; and, (4) Set a public hearing on March 15, 2022, pursuant to Proposition 218, for the City Council to receive public comments and consider approving the new solid waste proposed rates. FISCAL IMPACT: The cost for printing and mailing notices pursuant to Proposition 218 is approximately $20,000; which is in the Fiscal Year 2021-22 budget. Amount Budgeted: $20,000 Additional Appropriation: N/A Account Number(s): 213-400-0000-4311 $6,500 [Waste Reduction- Postage] 213-400-0000-5102 $7,500 [Waste Reduction- Advertising] 213-400-0000-5103 $6,000 [Waste Reduction- Printing] ORIGINATED BY: Lauren Ramezani, Senior Administrative Analyst REVIEWED BY: Ramzi Awwad, Director of Public Works APPROVED BY: Ara Mihranian, AICP, City Manager ATTACHED SUPPORTING DOCUMENTS: A. Restated and Amended Franchise Agreement with EDCO Disposal Corporation (page A-1) B. Notice of Proposed Solid Waste Rate Adjustments and Public Hearing (page B-1) 1 BACKGROUND: The City’s solid waste and recycling contractual services are separated by residential services (including multi-family) and commercial services. Tonight, there are two separate items on the City Council’s agenda that pertain to each of these solid waste and recycling services. This staff report, under Regular Business, discusses residential services and multi-family services provided by the City’s current residential services contractor. A separate City Council agenda item, under Consent Cale ndar, discusses commercial services provided by multiple vendors. In 2009, the City competitively procured a franchise agreement for solid waste collection and processing (Agreement) with EDCO Disposal Corporation (EDCO). Under the terms of the Agreement, EDCO was granted the right to provide exclusive service to all single- family and multi-family customers in the majority of the City (Service Area 1). At that time, a small section of the City (the Portuguese Landslide A rea, designated as Area 2) was served by another waste hauler, Universal Waste Services. In 2015, EDCO acquired Universal Waste Services’ route in Area 2. As a result, EDCO became the City’s only residential waste hauler. Also in 2015, the City amended EDCO’s Agreement to provide brush clearing events, modify the rate adjustment method, and require EDCO to oversee the City’s street-sweeping contract. The 2015 amendment also extended EDCO’s Agreement and included additional seven one-year extensions (based on mutual consent) starting on July 1, 2020. The scope of EDCO’s Agreement covers only single-family and multi-family residential customers. The City provides for solid waste collection to commercial customers through separate non-exclusive franchise agreements with seven waste haulers (one of which is EDCO). These seven franchise agreements are proposed to be amended extending the term through December 31, 2022 as a separate item on tonight’s agenda under the Consent Calendar. The term of the City’s Agreement with EDCO currently extends to June 30, 2023. In light of new regulations enacted by the State of California via SB 1383, effective as of January 1, 2022, the City Council is being asked this evening to make changes to its residential solid waste collection program by amending the existing Agreement with EDCO. The City’s negotiations with EDCO were conducted in conjunction with the City Council Solid Waste Subcommittee (Subcommittee), comprised of Mayor Bradley and Mayor Pro Tem Ferraro, who endorse the Staff recommendations. DISCUSSION: 1. Receive and File a Summary Report on SB 1383 SB 1382 has significant impacts on requirements for residential (and commercial haulers) in the City as it relates to collection, processing, contamination monitoring, education, and reporting. Due to its complexity, the following summarizes the intent of SB 1383 and the regulatory changes that warrant amending the existing Agreement with EDCO. 2 SB 1383 – Short-lived Climate Pollutants In 2016, the State of California adopted SB 1383, which establishes methane emission reduction targets of 50% of the 2014 levels by 2020, and a 75% reduction by 2025. The state’s reason for creating SB 1383 is that the state believes that methane, which is emitted when organic waste buried in landfills decomposes, contributes significantly to global warming. SB 1383 became effective on January 1, 2022. SB 1383 is the most significant change in solid waste regulations in California since 1989. Under the requirements of SB 1383, all cities in the state are required to: • Ensure that their waste haulers provide organics collection service, including the collection of food waste from single-family residential customers. • Conduct periodic education and outreach to all waste generators, including generators of edible recoverable food. • Ensure haulers implement specific practices to minimize contamination. • Procure a minimum quantity of recovered organic waste products. • Enhance existing edible food recovery programs to reduce the amount of recoverable edible food sent to landfills. • Develop inspection and compliance programs to ensure that waste generators fulfill the requirements of the state’s recycling requirements. • Prepare and submit annual compliance reports to CalRecycle. Increased Cost of Processing Food Scraps Placed in Green Waste Carts Under SB 1383, all jurisdictions must provide organics collection, including the ability for single-family customers to place household food waste in their green waste carts. Food waste has unique properties (high moisture content, low physical structure) that are different from green waste (leaves, grass and yard trimmings). As a result of these differences, it is more costly to process and compost green waste that includes food waste. Not all composting facilities that accept green waste are permitted to accept green waste that includes food waste. Those composting and processing facilities that are permitted to accept green waste mixed with food waste have higher tipping /gate fees (the price per ton to place material in a facility). As a result, the state’s requirement under SB 1383 that all jurisdictions must accept food waste in green waste carts is a significant driver in the cost of organics collection. 2. Amended and Restated Franchise Agreement for Solid Waste Collection On April 20, 2021, the City Council considered the requirements of SB 1383, and directed Staff to enter into negotiations with EDCO for an updated Agreement that would address the requirements of SB 1383. The City Council requested that Staff address some additional issues in its negotiations with EDCO. These additional issues included: 3 • A medical waste roundup event • A potential Peninsula-wide solid waste contract • Combining the City’s residential and commercial solid waste contracts • Using recycled food waste as mulch on City trails/medians • The potential future use of the site of the former Palos Verdes Landfill for an organics recycling facility In July 2021, EDCO submitted a proposal to the City, which was reviewed by Staff and MSW Consultants, the consultant retained by the City to assist with SB 1383 implementation. In October 2021, Staff and MSW Consultants met with the Subcommittee and discussed EDCO’s proposal. Based on the Subcommittee’s feedback, a counteroffer was presented to EDCO in November 2021. EDCO responded with a revised proposal which was discussed at a second Subcommittee meeting on January 7, 2022. Shortly thereafter, City Staff (including the Subcommittee) and EDCO agreed to terms of an amended and restated Agreement to implement SB1383 (Attachment A), which incorporates the negotiated rates and terms, for consideration by the City Council. Key Terms of Proposed Agreement The key terms and services included in the Agreement are outlined in Table 1 below. Table 1 - Key Terms of Proposed Restated and Amended Agreement Term of Agreement Initial term will be for approximately seven years from April 1, 2022 through June 30, 2029. An option for an additional five-year term is included upon mutual consent. Peninsula-Wide Solid Waste Contract* A Peninsula-wide waste contract is not possible at this time because of varying expiration dates of existing contracts for the Peninsula cities. The current expiration dates of the contracts for Rolling Hills and for Rolling Hills Estates is June 30, 2029. The contract in Palos Verdes Estates is set to end on June 30, 2022. Palos Verdes Estates is currently in negotiations with its waste hauler. The negotiated term coincides with the expiration dates of Rolling Hills and Rolling Hills Estates contracts, setting the stage for the possibility of a future combined contract. When any Peninsula city considers joining the City in a multi-jurisdictional agreement, EDCO will identify savings and economies of scale to reduce rates or slow the growth of operating costs. Combined Residential and Commercial Contract* Both parties agree to begin good faith negotiations in three years for EDCO to take over exclusive service for the commercial sector, after the required five-year notice of non-extension to existing commercial haulers runs its course. Effective Date The Agreement will become effective on January 18, 2022 (or as soon thereafter as the City and EDCO duly execute the Agreement). New SB 4 1383-compliant services will begin on April 1, 2022. Residents will then be able to place organics in the green waste carts. Small kitchen caddies will be provided to interested customers upon request. Rate Adjustment for Fiscal Year 2021-2022 EDCO will forego the single-family customer Consumer Price Index (CPI) rate increase to which it was entitled in July of 2021 until April of 2022. Rate Freeze The approved rates will be for a period of 15 months, from contract approval until June 30, 2023. New Rates The new single-family rates will increase by 15.6% to cover the additional cost of organics waste collection and recycling, and related program implementation. New Trucks EDCO will operate a fleet of new “near-zero” engine trucks utilizing renewable natural gas (RNG). Discounts Both parties agree to clarify the calculation for multiple discounts available to customers. Rate Adjustment Methodology Both parties agree to consider a simplified annual rate adjustment methodology in accordance with solid waste industry standards. Processing and Disposal Facilities EDCO will secure access to organics processing capacity. Both parties agree to discontinue taking a portion of the City’s waste to Southeast Resource Recovery Facility in Long Beach to help reduce disposal costs and customer rates. Public Outreach and Education EDCO will provide extensive public outreach and education to inform customers of the new program, including multi-family technical assistance and personal site visits. Monitoring, Recordkeeping EDCO will monitor compliance, conduct enforcement, and keep a database for SB 1383 reporting on behalf of the City. Annual City Fees and Rebate EDCO will continue to pay the City approximately $648,100 in Franchise Fees and approximately $163,700 in Environmental Fees. Fees will increase when/if customer rates increase in the future. Customers will continue to receive $296,000 in Recycling Rebates. Tipping (Gate) Fee increases EDCO will accept the risk of market changes in the tipping (gate) fees (the price per ton to place material in a processing facility) for organic processing for the term of the agreement. However, the organics tipping fee of $95 per ton would be adjusted each year based on the CPI. Siting an Organics Processing Facility on Peninsula* EDCO will work cooperatively to explore siting an organic processing facility on the Peninsula in the former Palos Verdes Landfill site located in the City of Rolling Hills Estates. The proposed Agreement provides a re-negotiation of fees for any cost savings resulting from the development of an organics recycling facility on the site. 5 Special Services EDCO will continue to provide backyard service, and its smaller truck (pup) collection service, upon request and for a special rate. EDCO will continue its twice per year document shredding and brush clearing events. EDCO will continue its limited free on-call bulky, electronics waste, and used oil and filter collection services. EDCO will offer a new free (limited) mail-back sharps disposal program. Medical Waste* The Los Angeles County Sherriff’s Department accepts unused medications. EDCO will continue to include information about this program in its public education materials. Mulch EDCO will provide no-charge mulch to residents (for pickup at the Civic Center during events) and to the City for use on City trails and medians. Food Waste as Compost Material for City Medians and Rights-of-Way* Providing compost from food waste is not practical at this time because of the need to transport the food waste for processing and then return it to its application site. Mulch is more readily available and more frequently used on City medians and rights-of-way. * Subcommittee-Requested Items Impact on Current Rates The impact of these new terms and services on current customer rates is shown below in Table 2 and Table 3. Approximately 95% of the single-family residences in the City receive automated cart service. Table 2 shows the impact of proposed rates on single- family residential customers with automated cart service in Area 1 and Area 2. The monthly rate charged to single-family customers with automated cart service is based on the size of the refuse cart chosen by the customer. Table 2 shows the current rate for each size of refuse cart, the proposed rate, the adjustment amount, and the percent change. Table 2 shows that the rates charged to single-family residential customers with automated service are proposed to increase by 15.6%. Table 2 – Impact of Proposed Rates on Single-family Automated Customers in Area 1 and Area 2 The City’s rate schedule includes separate rates for multi-family customers in Area 1 and Area 2. The monthly rates for multi-family customers with bin service is based on the size and number bins, and the number of pickups per week selected by the custome r. The most common level of bin service is typically a single 3-yard bin collected once per week. Table 3 below the shows the impact of the proposed rates on multi-family customers in Area 1 and Area 2. Table 3 shows that the rates for multi-family bin customers in both Cart Size Current Rate Proposed Rate Adjustment Amount Percent Change 35 gallon cart $22.54 $26.06 $3.52 15.6% 64 gallon cart $29.01 $33.54 $4.53 15.6% 96 gallon cart $35.45 $40.99 $5.54 15.6% 6 Area 1 and Area 2 are proposed to increase by 3%. The percentage increase for multi- family customers is lower than that of single-family customers because the rate increase excludes organics. Multi-family customer green waste is typically handled by landscapers; therefore, organics collection and processing is not included in the rates shown in Table 3. Multi-family residential customers may apply for a de minimis waiver from the requirements of SB 1383, or obtain services from EDCO for an additional fee. Table 3 – Impact of Proposed Rates on Multi-family Customers Multi-family customers may contract with EDCO for organics collection and processing under the rate structure in Table 4. Table 4 – Impact of Proposed Rates on Multi-family Customers Recycling Rebate A unique feature of the solid waste rate structure in the City of Rancho Palos Verdes is the Recycling Rebate. The Recycling Rebate is an amount that is deducted from each customer’s monthly charge to reflect the California Redemption Value (CRV) of the bottles and cans that customers place in EDCO’s recycling carts. Table 5 below shows the Recycling Rebate per dwelling unit credited to customers in Area 1 and Area 2. The amounts shown in Table 5 are deducted each month from the rates charged to customers shown in Table 2 and Table 3. Table 5 – Monthly Customer Recycling Rebate Service Area Current Rate Proposed Rate Adjustment Amount Percent Change Area 1 $140.03 $144.23 $4.20 3.0% Area 2 $122.91 $126.60 $3.69 3.0% 1 2 3 64 gallon cart $83.71 $167.43 $251.14 $33.49 96 gallon cart $94.00 $187.99 $281.99 $37.60 2-yard bin $158.05 $316.09 $474.14 $63.22 Each Additional Bin/Cart 64 gallon cart $79.53 $159.06 $238.58 96 gallon cart $89.30 $178.59 $267.89 2-yard bin $150.14 $300.29 $450.43 1st Bin/Cart Pickups per Week Extra Pickups 7 As a result, the effective amount paid by customers for solid waste services is less than the total rates that are charged to customers. Table 6 shows the proposed rates, the recycling rebate, and the total amount paid by single-family customers for each size of automated cart. For example, after deducting the Recycling Rebate ($1.58), the net amount paid by a single-family customer with an automated 96-gallon refuse cart is proposed to be $39.41 per month (current rate is $35.45). Table 6 – Proposed Single-Family Cart Rates Net of Recycling Rebate Table 7 below shows the proposed multi-family rates with the recycling rebate (assuming four dwelling units), and the total amount paid by multi-family customers for a single 3- yard bin picked up once per week in both Area 1 and Area 2. After deducting the Recycling Rebate for four units ($1.58 x 4 = $6.32), the net amount paid by a multi-family customer with single 3-yard bin picked up once per week in Area 1 is proposed to be $137.91 per month. Table 7 – Proposed Multi-family Rates Net of Recycling Rebate Comparison to Rates in Other Jurisdictions Service Area Recycling Rebate per Dwelling Unit Area 1 $1.58 Area 2 $1.31 Cart Size Proposed Rate $26.06 ($1.58) $24.48 $33.54 ($1.58) $31.96 $40.99 ($1.58) $39.41 Recycling Rebate Amount Paid by Customer 96 gallon cart 35 gallon cart 64 gallon cart Recycling Rebate Total Rate Amount Paid by Customer Total Rate Recycling Rebate Amount Paid by Customer Total Rate Service Level Area 1 Area 2 $144.23 $126.60 ($6.32) ($5.24) $137.91 $121.36 One each 3-yard bin picked up once per week Total Rate Recycling Rebate Amount Paid by Customer 8 Chart 1 below compares the net rate paid by customers (after deducting the Recycling Rebate) for single-family solid waste collection in the City of Rancho Palos Verdes with rates for similar solid waste rates charged in other jurisdictions. Each stacked bar in Chart 1 represents the amount paid by ratepayers broken down between the fee amount (if any) that is retained by the City, and the waste hauler’s portion of the rate. The bars in Chart 1 are sorted by the hauler portion of the rate, and not by the total rate paid by the customer. The two bars in Chart 1 with the hauler portion of the rate shown in green represent the current and proposed net amount paid by customers for a 96-gallon automated refuse cart in the City of Rancho Palos Verdes. A review of Chart 1 shows that, although the proposed rates in Rancho Palos Verdes are h igher than most cities in the South Bay (as is the case with all Peninsula cities), they are lower than any other city on the Peninsula. The fact that the rates for all the cities on the Peninsula are all higher than other cities in the South Bay may be due to the distance from solid waste infrastructure (waste haulers’ vehicle maintenance yards, material recovery facilities, composting facilities, etc.), making them more costly to serve. Chart 1 shows that the EDCO rates in the City are fair and reasonable. Chart 1 – Rate Comparison – Single-family Residential Chart 2 below also compares the net rate paid by customers (after deducting the Recycling Rebate) for multi-family solid waste collection in the City of Rancho Palos Verdes with rates for similar solid waste rates charged in other jurisdictions. Each stacked bar in Chart 2 represents the amount paid by ratepayers broken down between the fee amount (if any) that is retained by the City, and the waste hauler’s portion of the rate. The 9 bars in Chart 2 are sorted by the hauler portion of the ra te, and not the total rate paid by the customer. Chart 2 includes two sets of bars with the hauler portion of the rate shown in green. These two sets of bars represent the current and proposed rates in Areas 1 and 2, respectively. A review of Chart 1 shows that the multi-family rates in the City of Rancho Palos Verdes are more competitive than the rates for similar service in other South Bay cities. It is interesting to note that the multi-family rates for the Peninsula cities are not positioned on the right of Chart 2 in the same way that the single-family rates are positioned on the right of Chart 1. This may be due to the fact that the cities on the Peninsula may have a smaller proportionate share of multi-family revenue than other South Bay cities. Chart 2 shows that the EDCO multi-family rates in the City are fair and reasonable. Chart 2 – Rate Comparison – Multi-family Residential Based on the above, EDCO will begin SB 1383 compliant organics collection services on April 1, 2022. To cover the increased cost of these services, rates for single -family customers are proposed to increase by 15.6% effective April 1, 2022. Multi -family bin rates are proposed to increase by 3%, also on April 1, 2022. EDCO will forego the rate increase to which it was entitled in July of 2021 until April of 2022. After this adjustment, EDCO’s rates will continue to be competitive in relation to solid waste rates in other cities in the South Bay and the lowest of the cities on the Palos Verdes Peninsula. EDCO’s future rates will only be adjusted each year based on inflation. If acceptable, Staff recommends that the City Council approve the amended and restated Agreement with EDCO that is endorsed by the City Council Subcommittee. Once the 10 agreement is executed, EDCO will begin its public education campaign and prepare to commence its new services on April 1, 2022. The amended and restated agreement (Attachment A) is particula rly lengthy and complex. As a result, minor modifications may be needed. The amended and restated agreement reflects all material agreements between the City and EDCO, and, if approved, will become effective on, or shortly after, January 18, 2022. However , because of the particular complexity of the agreement, the City requests the ability to work with the City Attorney to make minor modifications to enhance the clarity and efficiency of the document. Any substantive modifications will be presented to the City Council on March 15, 2022. 3. Proposition 218 Public Noticing To approve the proposed rates, the City must undertake a “majority protest” process pursuant to Proposition 218. The City Council is required to set a public hearing. At least 45 days prior to the public hearing, the City is required to notify all residents by mail of the proposed rates, and the date, time, and place of the public hearing (Attachment B). At the public hearing, the City Council is required to receive public comments, and co nsider approving the proposed rates. If the City Council approves the Restated and Amended Franchise Agreement, Staff recommends that the City authorize staff to issue the required public notice to all residents regarding the new solid waste rates discussed in the previous section. 4. March 15, 2022 Public Hearing Pursuant to Proposition 218, Staff recommends that the City Council set a public hearing on March 15, 2022 to receive public comments and consider approving the proposed solid waste rates. ADDITIONAL INFORMATION: EDCO’s Performance During the 11 years EDCO has been serving the City of Rancho Palos Verdes, the City has conducted three audits of EDCO’s performance. These audits covered the years from the beginning of the Agreement through 2020. The scope of these audits covered EDCO’s operations, customer service, and financial requirements. In each of these audits, EDCO was found to be properly performing in accordance with the terms of its Agreement. At the City Council meeting on April 20, 2021, Councilmembers, City Staff, and a former mayor (as part of public comments), universally testified to the superior service provided to the City by EDCO over the years. 11 CONCLUSION: Based on EDCO’s performance reflected in the results of the audits of EDCO, and the public comments at the April 20, 2021 meeting, it is evident that EDCO is delivering reliable, high-quality service to the City’s residents. Based on the comparison of EDCO’s proposed rates to other cities, it is evident that the SB 1383-compliant rates proposed by EDCO are reasonable. Based on the services and key terms included in the Restated and Amended Franchise Agreement, it is evident that EDCO will be well -equipped to continue assisting the City in complying with state regulations related to diverting recyclables and organic waste. As a result, the recommended Agreement with EDCO will enable the City to continue to meet its solid waste program objectives. Staff therefore recommends the City Council approve the amended and restated Agreement with EDCO, authorize Staff to issue a notice to all residents regarding the new solid waste rates, and set a public hearing on March 15, 2022 to receive public comments and consider approving the new proposed rates. ALTERNATIVES: In addition to the Staff recommendations, the following alternative actions are available for the City Council’s consideration: 1. Direct Staff to negotiate changes the amended and restated agreement with EDCO for SB 1383 compliance. 2. Reject the amended and restated agreement with EDCO for SB 1383 compliance and direct Staff to begin a new procurement process. 3. Take other action, as deemed appropriate. 12 Amended and Restated Agreement Between City Of Rancho Palos Verdes And EDCO Disposal Corporation For Residential Solid Waste Collection Services * * * January 18, 2022 A-1 i Agreement Between City of Rancho Palos Verdes and EDCO Disposal Corporation for Residential Solid Waste Collection Services Contents 1 Definitions .......................................................................................................3 1.1 AB 1826 ...................................................................................................3 1.2 AB 341 .....................................................................................................3 1.3 AB 939 .....................................................................................................3 1.4 Abandoned Items .....................................................................................3 1.5 Agreement ...............................................................................................3 1.6 Affiliate .....................................................................................................3 1.7 Applicable Law .........................................................................................4 1.8 Backyard Service .....................................................................................4 1.9 Billings ......................................................................................................4 1.10 Bin ............................................................................................................4 1.11 Bin Overage Clean-up Fee.......................................................................4 1.12 Bin Service ...............................................................................................5 1.13 Blue Container .........................................................................................5 1.14 Bulky Items...............................................................................................5 1.15 CalRecycle ...............................................................................................5 1.16 Cannabis Waste .......................................................................................5 1.17 Cart ..........................................................................................................5 1.18 Cart Collection Service .............................................................................6 1.19 City ...........................................................................................................6 1.20 City Council ..............................................................................................6 1.21 City Facilities ............................................................................................6 1.22 City Manager ............................................................................................6 1.23 Collect/Collection .....................................................................................6 1.24 Collector Fee ............................................................................................6 1.25 Collection Vehicle .....................................................................................6 1.26 Commercial ..............................................................................................6 1.27 Commercial Edible Food Generator .........................................................7 1.28 Commercial Premises ..............................................................................7 1.29 Community Composting ...........................................................................7 1.30 Compactor................................................................................................7 1.31 Compostable Plastics ...............................................................................7 1.32 Contractor ................................................................................................8 1.33 Contractor’s Proposal ...............................................................................8 1.34 Contractor Compensation ........................................................................8 1.35 Construction and Demolition Debris .........................................................8 1.36 Container .................................................................................................8 1.37 Contamination Fee ...................................................................................8 1.38 CPI ...........................................................................................................8 1.39 CRV .........................................................................................................8 A-2 ii 1.40 Customer..................................................................................................8 1.41 Disposal ...................................................................................................9 1.42 Disposal Site(s) ........................................................................................9 1.43 Diversion ..................................................................................................9 1.44 Edible Food ..............................................................................................9 1.45 Effective Date ...........................................................................................9 1.46 Electronic Waste ......................................................................................9 1.47 Environmental Programs Fee ...................................................................9 1.48 Environmental Laws .................................................................................9 1.49 Excluded Waste ..................................................................................... 10 1.50 Facility .................................................................................................... 10 1.51 Food Recovery ....................................................................................... 10 1.52 Food Recovery Organization.................................................................. 11 1.53 Food Recovery Service .......................................................................... 11 1.54 Food Scraps ........................................................................................... 11 1.55 Food-soiled Paper .................................................................................. 11 1.56 Food Waste ............................................................................................ 11 1.57 Garbage ................................................................................................. 11 1.58 Gray Container ....................................................................................... 12 1.59 Gray Container Waste ............................................................................ 12 1.60 Green Container ..................................................................................... 12 1.61 Green Waste .......................................................................................... 12 1.62 Organics Processing Facility .................................................................. 12 1.63 Gross Receipts ....................................................................................... 12 1.64 Hazardous Substance ............................................................................ 12 1.65 Hazardous Waste ................................................................................... 13 1.66 Household Hazardous Waste (“HHW”) .................................................. 13 1.67 Household Sharps Waste ...................................................................... 13 1.68 Indemnitees............................................................................................ 13 1.69 Landfill .................................................................................................... 14 1.70 Large Event ............................................................................................ 14 1.71 Large Venue........................................................................................... 14 1.72 Local Education Agency ......................................................................... 14 1.73 Materials Recovery Facility (“MRF”) ....................................................... 14 1.74 Maximum Rate Schedule ....................................................................... 14 1.75 Mulch ..................................................................................................... 15 1.76 Multi-Family Dwelling ............................................................................. 15 1.77 Non-compostable Paper ........................................................................ 15 1.78 Organic Waste ....................................................................................... 15 1.79 Owner .................................................................................................... 15 1.80 Person .................................................................................................... 16 1.81 Premises ................................................................................................ 16 1.82 Processing ............................................................................................. 16 1.83 Prohibited Container Contaminates ....................................................... 16 1.84 Proposition 218 ...................................................................................... 16 1.85 Putrescible Waste .................................................................................. 16 A-3 iii 1.86 Rate Schedule ........................................................................................ 16 1.87 Rate Year ............................................................................................... 17 1.88 Recycling ............................................................................................... 17 1.89 Recyclables ............................................................................................ 17 1.90 Recycling Rebate ................................................................................... 17 1.91 Refuse .................................................................................................... 17 1.92 Renewable Natural Gas ......................................................................... 17 1.93 Residential ............................................................................................. 17 1.94 Residential Premises ............................................................................. 18 1.95 Roll-off Box............................................................................................. 18 1.96 Route Review ......................................................................................... 18 1.97 Rubbish .................................................................................................. 18 1.98 SB 1383 ................................................................................................. 18 1.99 SB 1383 Regulations ............................................................................. 19 1.100 Scavenging ............................................................................................ 19 1.101 Scout Vehicle(s) ..................................................................................... 19 1.102 Self-hauler (or Self-haul) ........................................................................ 19 1.103 Service Level .......................................................................................... 19 1.104 Seniors ................................................................................................... 19 1.105 Service Area 1 ........................................................................................ 19 1.106 Service Area 2 ........................................................................................ 19 1.107 Single Family Dwelling ........................................................................... 19 1.108 Solid Waste ............................................................................................ 20 1.109 Solid Waste Facility ................................................................................ 20 1.110 Solid Waste Collection Service .............................................................. 20 1.111 Source Separated .................................................................................. 20 1.112 Source Separated Blue Container Organics Waste (SSBCOW) ............ 20 1.113 Source Separated Green Container Organic Waste (SSGCOW) ........... 20 1.114 Split Bin .................................................................................................. 20 1.115 State ....................................................................................................... 20 1.116 Term ....................................................................................................... 21 1.117 Tier One Commercial Edible Food Generator ........................................ 21 1.118 Tier Two Commercial Edible Food Generator ........................................ 21 1.119 Transfer .................................................................................................. 22 1.120 Transfer Station ...................................................................................... 22 1.121 Transformation ....................................................................................... 22 1.122 Transformation Facility ........................................................................... 22 1.123 Transportation or Transport.................................................................... 22 1.124 Universal Waste ..................................................................................... 22 1.125 Waste Evaluation ................................................................................... 22 1.126 Waste Generator .................................................................................... 23 1.127 Working Day ........................................................................................... 23 2 GRANT AND ACCEPTANCE OF RIGHTS ................................................... 24 2.1 Grant and Acceptance of Rights, Indemnity of Award ............................ 24 2.2 Enforcement of Exclusivity ..................................................................... 24 2.3 Effective Date; Start of Services ............................................................. 25 A-4 iv 2.4 Term of Agreement ................................................................................ 25 2.5 Representations and Warranties of Contractor ...................................... 25 2.6 Conditions to Effectiveness of Agreement ............................................. 27 2.7 Delegation of Authority ........................................................................... 28 2.7.1 City Representatives ....................................................................... 28 2.7.2 Contractor Representative ............................................................... 28 2.8 Limitations to Scope ............................................................................... 28 2.9 City’s Right to Direct Changes ............................................................... 30 2.9.1 General ............................................................................................ 30 2.9.2 New Diversion Programs ................................................................. 31 2.10 Ownership of Solid Waste ...................................................................... 31 2.11 Permits and Licenses ............................................................................. 32 2.12 Contractor Name .................................................................................... 32 2.13 Coordination with Other Jurisdictions ..................................................... 32 2.14 Good Faith Negotiations for Exclusive Commercial Service .................. 32 3 Fees Paid to the City .................................................................................... 34 3.1 Other City Fees ...................................................................................... 34 3.1.1 Collector Fee ................................................................................... 34 3.1.2 Environmental Programs Fee .......................................................... 34 3.1.3 Recycling Rebate ............................................................................ 34 3.2 Future Fees ............................................................................................ 35 4 Direct Services .............................................................................................. 36 4.1 General .................................................................................................. 36 4.1.1 High Quality Collection Service ....................................................... 36 4.1.2 Summary of Terms .......................................................................... 36 4.1.3 Service Areas 1 and 2 ..................................................................... 36 4.2 Refuse .................................................................................................... 37 4.2.1 Cart Refuse Collection ..................................................................... 37 4.2.2 Gray Cart Overage .......................................................................... 37 4.2.3 Backyard Service ............................................................................. 38 4.2.4 Backyard Service for the Disabled ................................................... 38 4.2.5 Flag Lot Service ............................................................................... 38 4.2.6 Bin Refuse Collection ...................................................................... 38 4.2.7 Overflowing Containers ................................................................... 39 4.2.8 Scout Vehicles ................................................................................. 40 4.2.9 Bin Push-out Service ....................................................................... 40 4.2.10 Pup Route Service ........................................................................... 40 4.2.11 Locking Bins .................................................................................... 40 4.2.12 Return Trip Fee ............................................................................... 40 4.2.13 On-Call Bulky Item Pickup ............................................................... 41 4.2.14 Bulky Item Diversion ........................................................................ 41 4.2.15 Household Hazardous Waste Events .............................................. 42 4.2.16 Used Oil and Used Oil Filter Collection............................................ 42 4.2.17 Disposal of Electronic Waste and Other Special Wastes................. 42 4.2.18 Household Battery and Florescent Light Bulb Drop-Off ................... 42 A-5 v 4.2.19 Household Sharps Waste Disposal Program ................................... 43 4.2.20 Optional Household Hazardous Waste Programs ........................... 43 4.3 Recycling ............................................................................................... 44 4.3.1 Recyclables Collection for Cart Refuse Customers ......................... 44 4.3.2 Recyclables Collection from Bin Refuse Customers ........................ 45 4.3.3 Additional Recyclables Programs .................................................... 45 4.3.4 Warning Notice ................................................................................ 45 4.3.5 Marketing and Sale of Recyclables ................................................. 46 4.3.6 Minimum Recycling Requirements .................................................. 46 4.3.7 Collection and Delivery of Recyclables ............................................ 46 4.4 Organics Collection Program ................................................................. 46 4.4.1 Organics Collection for Single-Family Customers ........................... 46 4.4.2 Kitchen Caddies .............................................................................. 47 4.4.3 Organics Collection for Multi-family Customers ............................... 47 4.4.4 Holiday Tree Collection Program ..................................................... 48 4.4.5 Brush Clearing Events ..................................................................... 48 4.4.6 Brush Clearing Events - HOAs ........................................................ 48 4.4.7 End Uses for Organics and Green Waste........................................ 48 4.5 City Services .......................................................................................... 49 4.5.1 City Facilities Collection ................................................................... 49 4.5.2 E-Waste at City Facilities ................................................................. 49 4.5.3 City-Sponsored Events .................................................................... 49 4.5.4 Clean-Up Event Collection ............................................................... 50 4.5.5 Emergency Collection and Disposal Service ................................... 50 4.5.6 Abandoned Item Collection .............................................................. 50 4.5.7 Street Sweeping Contract Management .......................................... 51 4.6 Operations.............................................................................................. 52 4.6.1 Schedules ........................................................................................ 52 4.6.2 Missed Pickups ................................................................................ 52 4.6.3 Vehicles ........................................................................................... 53 4.6.4 Containers ....................................................................................... 56 4.6.5 Litter Abatement .............................................................................. 58 4.6.6 Personnel ........................................................................................ 59 4.6.7 Identification Required ..................................................................... 60 4.6.8 Fees and Gratuities ......................................................................... 60 4.6.9 Non-Discrimination .......................................................................... 60 4.6.10 Report of Accumulation of Solid Waste; Unauthorized Dumping ..... 61 4.7 Contamination Monitoring and Minimization .......................................... 61 4.7.1 Route Reviews ................................................................................ 61 4.7.2 Waste Evaluations ........................................................................... 61 4.7.3 On-board Cameras .......................................................................... 62 4.8 Transportation of Solid Waste and Recyclables ..................................... 62 4.9 Designated Facilities .............................................................................. 63 4.9.1 Disposal Site .................................................................................... 63 4.9.2 Designated Recycling Facility .......................................................... 63 4.9.3 Designated Organics Processing Facility ........................................ 63 A-6 vi 4.9.4 Facility Replacement Due to Non-Compliance ................................ 63 4.10 Status of Disposal Site ........................................................................... 64 4.11 Dedicated Routes ................................................................................... 64 4.12 Border Street Routing ............................................................................ 64 4.13 Route Audit ............................................................................................ 64 4.14 Routing Plan Approval ........................................................................... 66 4.15 Service Exceptions; Hazardous Waste Notifications .............................. 66 4.16 Manual Backyard Refuse Collection ...................................................... 67 4.17 Portuguese Bend Beach Club Litter Containers ..................................... 67 4.18 Recyclables Collection for Manual Collection Customers ...................... 67 4.19 Organics Collection for Manual Collection Customers ........................... 67 5 Other Services .............................................................................................. 68 5.1 Customer Billing and Contractor Compensation ........................................ 68 5.1.1 Cart Billing ....................................................................................... 68 5.1.2 Bin Billing ......................................................................................... 68 5.1.3 Compensation Entirely Through Approved Rates ............................ 69 5.1.4 Discounts ......................................................................................... 69 5.1.5 Contractor’s Invoices ....................................................................... 70 5.1.6 Customer Credits ............................................................................. 70 5.1.7 Customer Billing Adjustments .......................................................... 70 5.1.8 Exemption From Service ................................................................. 70 5.1.9 Late Payments ................................................................................. 71 5.1.10 Electronic Billing and Payment ........................................................ 71 5.2 Customer Service ................................................................................... 71 5.2.1 Local Office ...................................................................................... 71 5.2.2 Complaint Documentation ............................................................... 72 5.2.3 Resolution of Customer Complaints ................................................ 72 5.2.4 Service Liaison ................................................................................ 72 5.3 Public Education and Outreach – Initial and Ongoing ............................ 73 5.3.1 General ............................................................................................ 73 5.3.2 Education and Outreach – Initial Rollout of Organics Collection ...... 73 5.3.3 Education and Outreach - On-going ................................................ 74 5.3.4 Contractor Representative ............................................................... 75 5.3.5 Community Events .......................................................................... 76 5.4 Technical Assistance Program ............................................................... 76 5.4.1 Site Visits and Waste Assessments ................................................ 76 5.5 Customer Waiver Program Coordination ............................................... 77 5.5.1 Contractor Waiver Request on Behalf of Customer ......................... 77 5.5.2 Waiver Reverification ....................................................................... 77 5.5.3 Contractor Recordkeeping of Customer Granted Waivers............... 78 5.6 Inspection and Enforcement................................................................... 78 5.6.1 General ............................................................................................ 78 5.6.2 Commercial Customer Compliance Reviews ................................... 78 5.6.3 Number of Reviews ......................................................................... 78 5.6.4 Non-Compliant Entities .................................................................... 79 5.6.5 Documentation of Inspection Actions .............................................. 79 A-7 vii 5.7 Procurement of Products with Recycled and Organics Contents ........... 79 5.7.1 Recycled-Content Paper.................................................................. 79 5.7.2 Provision of Mulch ........................................................................... 80 5.7.3 Renewable Natural Gas................................................................... 80 5.7.4 Recordkeeping Requirements ......................................................... 80 5.8 Waste Generation/Characterization Studies .......................................... 80 6 Contractor Compensation and Rates ............................................................ 82 6.1 General .................................................................................................. 82 6.2 Schedule of Future Adjustments; Automatic Adjustments; Prop 218 ..... 82 6.3 Method of Inflationary Adjustments ........................................................ 83 6.4 Maximum Allowable Rate Year Adjustment ........................................... 83 6.5 Extraordinary Adjustments ..................................................................... 83 6.6 Brush Clearing Tonnage Threshold Adjustment..................................... 84 6.7 Supporting Information ........................................................................... 85 6.8 Potential Future Organics Facility on Palos Verdes Peninsula .............. 85 7 Review Of Services and Performance .......................................................... 86 7.1 Performance Review Meeting ................................................................ 86 8 Records, Reports and Information Requirements ......................................... 88 8.1 General .................................................................................................. 88 8.2 Records .................................................................................................. 88 8.2.1 General ............................................................................................ 88 8.2.2 Financial Records ............................................................................ 89 8.2.3 Solid Waste and Recyclables Records ............................................ 89 8.2.4 CERCLA Defense Records ............................................................. 90 8.2.5 Other Programs’ Records ................................................................ 90 8.2.6 Audit ................................................................................................ 90 8.2.7 Payments and Refunds ................................................................... 91 8.3 Reports .................................................................................................. 91 8.3.1 Report Formats and Schedule ......................................................... 91 8.3.2 Monthly Reports .............................................................................. 92 8.3.3 Quarterly Reports ............................................................................ 92 8.3.4 Annual Report .................................................................................. 93 8.3.5 Financial Report .............................................................................. 94 8.4 Database for SB 1383 Reporting and Implementation Record .............. 94 8.5 Reporting Adverse Information ............................................................... 95 8.6 Right to Inspect Records ........................................................................ 95 8.7 Failure to Report .................................................................................... 95 9 Indemnification, Insurance, Bond and Letter of Credit .................................. 96 9.1 Indemnification ....................................................................................... 96 9.2 Hazardous Substances Indemnification ................................................. 97 9.3 Indemnification - Failure to Meet Diversion Requirements ..................... 98 9.4 Insurance ............................................................................................... 99 9.5 Faithful Performance Bond .................................................................. 104 A-8 viii 9.6 Faithful Performance Letter of Credit ................................................... 104 9.7 Forfeiture of Performance Bond ........................................................... 105 9.8 Forfeiture of Letter Of Credit ................................................................ 105 9.9 Performance Security Beyond Service Term ....................................... 105 10 City’s Right to Perform Service ................................................................... 106 10.1 General ................................................................................................ 106 10.2 Billing and Compensation to City During City’s Possession ................. 107 10.3 City’s Right to Relinquish Possession .................................................. 107 10.4 City’s Possession Not a Taking ............................................................ 107 10.5 Duration of City’s Possession............................................................... 107 11 Default, Remedies and Liquidated Damages ............................................. 108 11.1 Events of Default .................................................................................. 108 11.2 Right to Terminate Upon Default and Right to Specific Performance ... 110 11.3 Liquidated Damages ............................................................................ 110 11.4 Excuse from Performance .................................................................... 114 11.5 Notice, Hearing and Appeal of City Breach .......................................... 115 11.6 Assurance of Performance ................................................................... 115 12 Other Agreements of the Parties ................................................................ 116 12.1 Relationship of Parties ......................................................................... 116 12.2 Compliance with Law ........................................................................... 116 12.3 Governing Law ..................................................................................... 116 12.4 Jurisdiction ........................................................................................... 116 12.5 Assignment .......................................................................................... 116 12.6 Contracting or Subcontracting .............................................................. 119 12.7 Binding on Assigns ............................................................................... 119 12.8 Cooperation in Preparation for Termination or Expiration of Contract .. 119 12.9 Parties in Interest ................................................................................. 120 12.10 Waiver .................................................................................................. 120 12.11 Contractor’s Investigation ..................................................................... 120 12.12 Condemnation ...................................................................................... 120 12.13 Notice ................................................................................................... 120 12.14 City Free to Negotiate with Third Parties .............................................. 121 12.15 Privacy ................................................................................................. 121 12.16 Public Records; Exempt Information .................................................... 121 13 Miscellaneous Provisions ........................................................................... 122 13.1 Entire Agreement ................................................................................. 122 13.2 Section Headings ................................................................................. 122 13.3 References to Laws and Other Agreements ........................................ 122 13.4 Interpretation ........................................................................................ 122 13.5 Agreement............................................................................................ 122 13.6 Severability........................................................................................... 122 13.7 Exhibits ................................................................................................ 122 13.8 Attorneys’ Fees .................................................................................... 123 A-9 ix Exhibits Exhibit 1 – Service Area #2 ............................................................................... 124 Exhibit 2 – Organics Program Implementation Plan .......................................... 125 Exhibit 3 – Initial Maximum Rates Effective April 1, 2022 .................................. 128 Exhibit 4 – Faithful Performance Bond .............................................................. 130 A-10 1 of 123 AGREEMENT This Agreement for Integrated Solid Waste Management Services (hereinafter the “Agreement”) is entered into this 18th day of January 2022, by and between the City of Rancho Palos Verdes, California, (“City”) and EDCO Disposal Corporation (“Contractor”), for the collection, transportation, recycling, processing, and disposal of solid waste and other services related to meeting the goals and requirements of the AB 939, AB 341, AB 1826, and SB 1383. RECITALS WHEREAS, the Legislature of the State of California, by enactment of the California Integrated Waste Management Act of 1989 (the “Act”) (California Public Resources Code Section 40000 et seq.), has declared that it is in the public interest to authorize an d require local agencies to make adequate provisions for solid waste handling within their jurisdictions; and, WHEREAS, the City is obligated to protect the public health and safety of the residents and businesses of the City of Rancho Palos Verdes, and Collection of solid waste should be undertaken in a manner consistent with the exercise of the City ’s obligations for the protection of public health and safety; and, WHEREAS, the City’s primary goals in entering into this Agreement are to ensure that 1) Collection Services are of the highest caliber, 2) Customer satisfaction remains at the highest level, 3) the environment is protected, 4) maximum diversion levels are achieved, 5) Rancho Palos Verdes does its part to reduce greenhouse gas (GHG) emissions generated from waste Collection and disposal as part of Rancho Palos Verdes’s implementation of federal, state, and local efforts to address climate change, and, 6) that materials collected are put to the highest and best use. WHEREAS, City declares its intention of maintaining reasonable rates and quality service related to the collection, transfer and transportation, recycling, processing, and disposal of solid waste and other services; and, WHEREAS, City and Contractor are mindful of new laws adopted by the State of California intended to divert recyclables and organic materials from being landfilled. AB 341 mandates that commercial waste generators arrange for recycling services. AB 1826 mandates that commercial waste generators recycle t heir organic waste. AB 1594 will end the practice of excluding organic material used as Alternative Daily Cover (ADC) from the calculation of a jurisdiction’s total per capita amount of waste disposed. SB 1383 allows the Department of Resources Recycling and Recovery (CalRecycle) to implement new regulations on local jurisdictions if significant progress has not been made in certain waste reduction goals, and; A-11 2 of 123 WHEREAS, City and Contractor are mindful of the provisions of the laws governing the safe collection, transport, recycling, processing and disposal of solid waste, including AB 939, AB 341, AB 1826, and SB 1383 , the Resource Conservation and Recovery Act (“RCRA”) (42 U.S.C. § 6901 et seq., and the Comprehensive Environmental Response, Compensation and Liability Act (“CERCLA”) (42 U.S.C. §9601 et seq.). City and Contractor desire to leave no doubts as to their respective roles and to memorialize that by entering into this Agreement, City is not thereby becoming an “arranger” or a “generator” as those terms are used in CERCLA, and that it is Contractor, not City, who is “arranging for” the collection from premises in the City, transport for disposal, composting or other processing, and recycling of municipal solid waste which may contain hazardous substances; and further to confirm that as a material inducement to City entering into this Agreement, Contractor has agreed to fully indemnify City in connection with any claims, losses, liabilities, lawsuits or actions relating to the inadvertent or intentional collection, transportation and/or disposal of hazardous materials that may occur in connection with Contractor’s performance under this Agreement, and, WHEREAS, City and Contractor are party to an Agreement for Residential Solid Waste Management Services for Service Area 1 dated November 24, 2009; and, WHEREAS, on June 30, 2015, City and Contractor amended their 2009 Agreement to include Service Area 2 in the Contractor’s scope of service and to make other changes to the Agreement including adding brush clearing, changing the rate adjustment method, and including the management of the City’s street sweeping contractor; and, WHEREAS, this Agreement is intended to restate and supersede all prior agreements between City and Contractor; and, NOW, THEREFORE, in consideration of the premises above stated and the terms, conditions, covenants and agreements contained in this Agreement, the Parties do hereby agree as follows: A-12 3 of 123 1 Definitions The terms used in this Agreement shall have the meaning set forth in this Article 1. In the event a term is not defined in this Article 1, then it shall have the meaning set forth in the Rancho Palos Verdes Municipal Code or in Division 30, Part 1, Chapter 2 of the California Public Resources Code (with precedence given to definitions in the Rancho Palos Verdes Municipal Code over conflicting definitions contained in the Public Resources Code). Except as provided in Article 1, words beginning with lower case letters are being used with their common ordinary meanings, not as defi ned terms. Otherwise, the following capitalized words and terms shall have the following meanings: 1.1 AB 1826 “AB 1826” means the Organic Waste Recycling Act of 2014 (Chapter 727, Statutes of 2014 modifying Division 30 of the California Public Resources Code), also commonly referred to as “AB 1826,” as amended, supplemented, superseded, and replaced from time to time. 1.2 AB 341 “AB 341” means the California Jobs and Recycling Act of 2011 (Chapter 476, Statues of 2011 [Chesbro, AB 341]), also commonly referred to as “AB 341”, as amended, supplemented, superseded, and replaced from time to time. 1.3 AB 939 “AB 939” means the California Integrated Waste Management Act of 1989, codified in part at Public Resources Code section 40000 et. seq., as it may be amended from time to time and as implemented by the regulations of the California Department of Resources Recycling and Recovery (CalRecycle), or its successor agency. 1.4 Abandoned Items “Abandoned Items” means items abandoned in the public right-of-way, and on public premises including but not limited to Bulky Waste items and Yard Waste. 1.5 Agreement “Agreement” means this Amended and Restated Agreement for Residential Collection Services including all exhibits and any amendments. 1.6 Affiliate “Affiliate” means all businesses (including corporations, limited and general partnerships and sole proprietorships) that are directly or indirectly related to Contractor by virtue of direct or indirect ownership interest or common management. An Affiliate shall incl ude a business in which Contractor owns a direct or indirect ownership interest, a business A-13 4 of 123 which has a direct or indirect ownership interest in Contractor and/or a business which is also owned, controlled or managed by any business or individual which has a direct or indirect ownership interest in Contractor. For purposes of determining whether an indirect ownership interest exists, the constructive ownership provisions of Section 318(a) of the Internal Revenue Code of 1986 (26 U.S.C. § 318(a)), as in effect on the date of this Agreement, shall apply; provided, however, that (i) “ten percent (10%)” shall be substituted for “fifty percent (50%)” in Section 318(a)(2)(C) and in Section 318(a)(3)(C); and (ii) Section 318(a)(5)(C) shall be disregarded. For purpo ses of determining ownership under this paragraph and constructive or indirect ownership under Section 318(a), ownership interest of less than ten percent (10%) shall be disregarded and percentage interests shall be determined on the basis of the percentage of voting interest or value which the ownership interest represents, whichever is greater. 1.7 Applicable Law “Applicable Law” means all laws, regulations, rules, orders, directives, judgments, decrees, permits, approvals, or other requirement of the United States, the State of California, the County of Los Angeles, the City of Rancho Palos Verdes (including, but not limited to, Chapter 8.20 of the Rancho Palos Verdes Municipal Code), and any federal, state, regional or local administrative and regulatory agencies, that are applicable to any aspect of this Agreement or the provision of Solid Waste Collection Services, that are in force on the Effective Date and as they may be enacted, issued or amended during the Term. 1.8 Backyard Service “Backyard Service” is defined in Section 4.2.3 Backyard Service. 1.9 Billings “Billings” or “Billing” or “Bill” means the statement(s) of charges provided to Customers for services rendered by Contractor. 1.10 Bin “Bin” means a front-loading Container with hinged lids and wheels with a capacity from two (2) to eight (8) cubic yards. 1.11 Bin Overage Clean-up Fee “Bin Overage Clean-up Fee” means a fee charged to a Customer who allows his or her Container(s) to overflow within a three-month period of receiving a written notice from Collector that Customer had an overflowing Container incident. A-14 5 of 123 1.12 Bin Service “Bin Service” means Solid Waste Collection Services in which a Bin is used for the Collection of Solid Waste and Recyclables. 1.13 Blue Container “Blue Container” or “Blue Cart” means a container used for storage and Collection of Source Separated Recyclables Materials or Source Separated Blue Container Organic Waste. A Blue Container means a container where either: 1) the lid of the container is blue in color, or, 2) the body of the container is blue in color and the lid is either blue, gray, or black in color. 1.14 Bulky Items “Bulky Items” means Solid Waste that cannot and/or would not typically be accommodated within a Cart including specifically: furniture (including chairs, sofas, mattresses, and rugs); appliances (including refrigerators, ranges, washers, dryers, water heaters, dishwashers, plumbing, small household appliances and other similar items, commonly known as “white goods”); yard debris, Green Waste and small pieces of wood limited to the equivalent of two 96-gallon Carts of contained material per collection; Electronic Waste; and clothing. Bulky Items do not include car bodies, tires, Construction and Demolition Debris or items requiring more than two persons to remove. Other items not specifically included or excluded above will be Collected provided that they are not more than eight feet in length, four feet in width, or more than 150 pounds. In the event a question ever arises as to whether a specific item or category of items meets the definition of Bulky Items, the City Manager shall determine whether that definition shall apply, which determination shall be final and binding on the Parties. 1.15 CalRecycle “CalRecycle” means the California Department of Resources Recycling and Recovery, or its successor agency. 1.16 Cannabis Waste “Cannabis waste” means waste that is not hazardous waste which contains cannabis and that has been made unusable and unrecognizable in the manner required by State cannabis laws. Cannabis waste is a subset of green waste and organic waste. 1.17 Cart “Cart” means a plastic Container with a hinged lid and wheels serviced by an automated or semi-automated truck with a capacity of no less than 32 - and no greater than 101- gallons. A-15 6 of 123 1.18 Cart Collection Service “Cart Collection Service” means collection service using Carts. This includes service provided to Single-Family Premises (excluding those single-family customers that elect to use Bin collection service), Customers on Commercial Premises that generate small quantities of waste and elect to use cart collection service, and Customers on Multi-Family Premises with individual storage capacity to store Carts with access to curbside service from side-loading collection vehicles. 1.19 City “City” means City of Rancho Palos Verdes, California, a municipal corporation, and all the territory lying within the municipal boundaries of City as presently existing or as such boundaries may be modified during the Term. 1.20 City Council “City Council” means the City Council of the City of Rancho Palos Verde s, California. 1.21 City Facilities “City Facilities” means all Premises owned or operated by City, now and in the future, including but not limited to, City Hall, City offices, parks, City yard (Silo Yard), and beaches. 1.22 City Manager “City Manager” means the City Manager of the City of Rancho Palos Verdes or the City Manager’s designee. 1.23 Collect/Collection “Collect” or “Collection’ means to take physical possession, transport, and remove Solid Waste or Recyclables within and from City. 1.24 Collector Fee “Collector Fee” is defined in Section 3.1.1 Collector Fee. 1.25 Collection Vehicle “Collection Vehicle” is defined in Section 4.6.3 Vehicles. 1.26 Commercial “Commercial” refers to services performed at or for Commercial Premises. A-16 7 of 123 1.27 Commercial Edible Food Generator “Commercial Edible Food Generators” includes Tier One Commercial Edible Food Generators and Tier Two Commercial Edible Food Generators, or as otherwise defined in 14 CCR Section 18982(a)(7). For the purposes of this definition, Food Recovery Organizations and Food Recovery Services are not Commercial Edible Food Generators . 1.28 Commercial Premises “Commercial Premises” means Premises upon which business activity is conducted, including but not limited to retail sales, services, wholesale operations, manufacturing and industrial operations, but excluding Residential Premises upon which business activities are conducted when such activities are permitted under applicable zoning regulations and are not the primary use of the property; and City Facilities. Notwithstanding any provision to the contrary in this Agreement, in the Rancho Palos Verdes Municipal Code, or otherwise, for purposes of this Agreement, Premises upon which the following uses (as defined in the Rancho Palos Verdes Municipal Code) are occurring shall be deemed to be Commercial Premises: Assisted Living Facilities, Convalescent Homes, Dormitories, Extended Stay Motels, Group Residential Facilities, Adult Residential Facilities, time - shares, resorts, spas, Group Care Facilities, Hotels, and Motels and any other businesses not specifically listed at which residency is transient in nature and hence should be classified as Commercial Premises. In the event a question ever arises as to whether a specific Premises meets the definition of Commercial Premises, the City Manager shall determine whether that definition will apply, which determination shall be final and binding on the Parties. 1.29 Community Composting “Community Composting” means any activity that composts green material, agricultural material, food material, and vegetative food material, alone or in combination, and the total amount of feedstock and Compost on -site at any one time does not exceed 100 cubic yards and 750 square feet. 1.30 Compactor “Compactor” means any Bin or Roll-off Box that has a compaction mechanism, whether stationary or mobile. 1.31 Compostable Plastics “Compostable Plastics” means plastic material that meets the American Society for Testing and Materials (ASTM) D6400 standard for compostability (sections 5.1 through 6.4.2 published May 2019). A-17 8 of 123 1.32 Contractor “Contractor” means EDCO Disposal Corporation, a corporation organized and operating under the laws of the State of California and its officers, directors, employees, agents, companies and subcontractors. 1.33 Contractor’s Proposal “Contractor’s Proposal” means the proposal submitted by Contractor to City on July 26, 2021 submitted to the City to address the impacts of SB 1383. This Agreement supersedes Contractor’s Proposal and is the final written expression of the Parties ’ agreement. 1.34 Contractor Compensation “Contractor Compensation” means the revenue received by the Contractor from Customers in return for providing services in accordance with this Agreement 1.35 Construction and Demolition Debris “Construction and Demolition Debris” means Solid Waste generated at a Premises that is directly related to construction or demolition activities occurring thereon. 1.36 Container “Container” means any and all types of Solid Waste or Recyclables receptacles, including cans/barrels, Carts, Bins and Roll-off Boxes. 1.37 Contamination Fee “Contamination Fee” shall mean an amount charged by Contractor to Customers to offset Contractor’s additional costs or diminished revenue due to contamination of Refuse, Recyclables, Organics, or Green Waste placed in Containers. 1.38 CPI “CPI” means the Consumer Price Index for All Urban Consumers (CPI -U), U. S. city average, (seasonally adjusted) for the Garbage and Trash Collection detailed expenditure category (Mnemonic: XCPIUEHG02.IUSA or BLS Series CUUR0000SEHG02). 1.39 CRV “CRV” is defined in Section 3.1.3 Recycling Rebate. 1.40 Customer “Customer” means a Person receiving Solid Waste Collection Services from Contractor pursuant to the terms of this Agreement. A-18 9 of 123 1.41 Disposal “Disposal” means the ultimate disposition of Solid Waste Collected by Contractor at a landfill or otherwise as permitted by Applicable Law. 1.42 Disposal Site(s) “Disposal Site(s)” means the Solid Waste handling Facility or Facilities utilized for the ultimate Disposal of Solid Waste Collected by Contractor. 1.43 Diversion “Diversion” means any combination of waste prevention (source reduction), Recycling, reuse and composting activities that reduces waste disposed at landfills, provided such activities are recognized by CalRecycle as Diversion.’ 1.44 Edible Food “Edible Food” means food intended and suitable for human consumption. For the purposes of this Agreement, Edible Food is not Solid Waste if it is recovered and not discarded. Nothing in this Agreement requires or authorizes the recovery of Edible Food that does not meet the food safety requirements of the California Retail Food Code. If the definition in 14 CCR Section 18982(a)(18) for Edible Food differs from this definition, the definition in 14 CCR Section 18982(a)(18) shall apply to this Agreement. 1.45 Effective Date “Effective Date” means the date on which the Agreement becomes binding upon the parties, which is the date when all the conditions set forth below in Section 2.6 have been met, and both parties have properly executed the Agreement.”” 1.46 Electronic Waste “Electronic Waste” or “E-Waste” means discarded electronic equipment and includes, but is not limited to, stereos, televisions, CRTs, computers and computer monitors, VCRs, cellular phones, fax machines, household copiers, computer printers, video game consoles, other items with electric plugs that are banned from landfilling, and other similar items commonly known as ‘brown goods.’ 1.47 Environmental Programs Fee “Environmental Programs Fee” is defined in Section 3.1.2 Environmental Programs Fee. 1.48 Environmental Laws “Environmental Laws” means all federal and state statutes, county, local and City ordinances concerning public health, safety and the environment including, by way of A-19 10 of 123 example and not limitation, the Comprehensive Environmental Response, Compensation and Liability Act of 1980, 42 U.S.C. § 9601 et seq.; the Resource Conservation and Recovery Act, 42 U.S.C. § 6901 et seq.; the Federal Clean Water Act, 33 U.S.C. § 1251 et seq.; the Toxic Substances Control Act, 15 U.S.C. § -2601 et seq.; the Occupational Safety and Health Act, 29 U.S.C. § 651 et seq.; the California Hazardous Waste Control Act, California Health and Safety Code § 25100 et seq.; the California Carpenter-Presley- Tanner Hazardous Substance Account Act, California Health and Safety Code § 25300 et seq.; the Porter-Cologne Water Quality Control Act, California Water Code § 13000 et seq.; the Safe Drinking Water and Toxic Enforcement Act, California Health and Safety Code § 25249.5 et seq.; as currently in force or as hereafter amended, and all rules and regulations promulgated thereunder. 1.49 Excluded Waste “Excluded Waste” means Hazardous Substance, Hazardous Waste, Infectious waste, designated waste, volatile, corrosive, medical waste, infectious, regulated radioactive waste, and toxic substances or material that approved/designated facility operator(s) reasonably believe(s) would, as a result of or upon acceptance, transfer, processing, or disposal, be a violation of local, State, or Federal law, regulation, or ordinance, in cluding: land use restrictions or conditions, waste that cannot be disposed of in Class III Landfills or accepted at the facility by permit conditions, waste that in Contractor’s reasonable opinion would present a significant risk to human health or the en vironment, cause a nuisance or otherwise create or expose Contractor or Jurisdiction to potential liability; but not including de minimis volumes or concentrations of waste of a type and amount normally found in single-family or multi-family solid waste after implementation of programs for the safe collection, processing, recycling, treatment, and disposal of batteries and paint in compliance with Sections 41500 and 41802 of the California Public Resources Code. Excluded waste does not include used motor oil and filters, household batteries, universal wastes, and/or latex paint when such materials are defined as allowable materials for collection through this Agreement and the Waste Generator or Customer has properly placed the materials for Collection pursuant to instructions provided by the City or Contractor as set forth in this Agreement. 1.50 Facility “Facility” means any plant or site, owned or leased and maintained, operated or used by Contractor for purposes of performing under this Agreement. 1.51 Food Recovery “Food Recovery” means actions to collect and distribute food for human consumption which otherwise would be disposed, or as otherwise defined in 14 CCR Section 18982(a)(24). A-20 11 of 123 1.52 Food Recovery Organization ‘Food Recovery Organization’ means an entity that primarily engages in the collection or receipt of Edible Food from Commercial Edible Food Generators and distributes that Edible Food to the public for Food Recovery either directly or through other entities, including, but not limited to: A. A food bank as defined in Section 113783 of the Health and Safety Code; B. A nonprofit charitable organization as defined in Section 113841 of the Health and Safety code; and, C. A nonprofit charitable temporary food facility as defined in Section 113842 of the Health and Safety Code. D. If the definition in 14 CCR Section 18982(a)(25) for Food Recovery Organization differs from this definition, the definition in 14 CCR Section 18982(a)(25) shall apply to this Agreement. 1.53 Food Recovery Service “Food Recovery Service” means a Person or entity that collects and transports Edible Food from a Commercial Edible Food Generator to a Food Recovery Organization or other entities for Food Recovery. 1.54 Food Scraps “Food Scraps” means discarded food that will decompose and/or putrefy and is segregated for Collection and Recycling. Food scraps includes, but is not limited to, fruits, vegetables, meat, poultry, seafood, shellfish, bones, rice, beans, pasta, bread, cheese, and eggshells. Food Scraps excludes fats, oils, and grease when such materials are Source Separated from other Food Scraps. 1.55 Food-soiled Paper “Food-Soiled Paper” means compostable paper material that has come in contact with food or liquid, such as, but not limited to, compostable paper plates, paper coffee cups, napkins, and pizza boxes. 1.56 Food Waste “Food Waste” means Food Scraps, Food-Soiled Paper, and Compostable Plastics. 1.57 Garbage “Garbage” means all putrescible waste that generally includes, but is not limited to, animal, vegetative, food or any other waste that is attendant with, or results from the storage, preparation, cooking or handling of food materials attributed to normal activities of a service unit. A-21 12 of 123 1.58 Gray Container “Gray Container” or “Gray Cart” means a Container used to store and collect Refuse, mixed waste, and Gray Container waste. A means a container where either: 1) the lid of the container is gray or black in color, or, 2) the body of the container is gray or black in color and the lid is gray or black in color. 1.59 Gray Container Waste “Gray Container Waste” means Refuse or mixed waste that is Collected in a Gray Container that is part of a Collection service that prohibits the placement of Recyclables or Organic Waste in the Gray Container. 1.60 Green Container “Green Container” or “Green Cart” means a Container used to store and collect Source Separated Green Container Organic Waste. A green container means a container where either: 1) the lid of the container is green in color, or, 2) the body of the container is green in color and the lid is either green, gray, or black in color. 1.61 Green Waste “Green Waste” means leaves, grass clippings, brush, branches, and other forms of organic materials generated from landscapes or gardens, separated from other Solid Waste. 1.62 Organics Processing Facility “Organics Processing Facility” means a permitted Facility where Organics is sorted, mulched or separated for the purposes of Recycling, reuse or composting. 1.63 Gross Receipts “Gross Receipts” means any and all revenue received from Billings, and compensation in any form, of Contractor or subsidiaries, parent companies or other Affiliates of Contractor, for the Collection and transportation of Solid Waste and Recyclables pursuant to this Agreement, in accordance with generally accepted accounting principles, including, but not limited to, Customer fees for Collection of Solid Waste and Recyclables, without subtracting Disposal fees, City fees or other fees or any other cost of doing business. 1.64 Hazardous Substance “Hazardous Substance” shall mean any of the following: (a) any substances defined, regulated or listed (directly or by reference) as “hazardous substances”, “hazardous materials”, “hazardous waste”, “toxic waste”, “pollutants” or “toxic substances” or similarly identified as hazardous to human health or the environment, in or pursuant to (i) the Comprehensive Environmental Response, Compensation and Liability Act of 1980, 42 A-22 13 of 123 U.S.C. § 9601 et seq. (CERCLA); (ii) the Hazardous Materials Transportation Act, 49 U.S.C. § 5101, et seq.; (iii) the Resource Conservation and Recovery Act, 42 U.S.C. § 6901 et seq.; (iv) the Clean Water Act, 33 U.S.C. § 1251 et seq.; (v) California Health and Safety Code §§ 25110.02, 25115, 25117, 25249.8, 25281, 25316, 25501 and 25501.1; (vi) the Clean Air Act, 42 U.S.C. § 7401 et seq.; and (vii) California Water Code § 13050; (b) any amendments, rules or regulations promulgated thereunder to such enumerated statutes or acts currently existing or hereafter enacted; and (c) any other hazardous or toxic substance, material, chemical, waste or pollutant identified as hazardous or toxic or regulated under any other applicable federal, state or local Environmental L aws currently existing or hereinafter enacted, including, without limitation, friable asbestos, polychlorinated biphenyl’s (“PCBs”), petroleum, natural gas and synthetic fuel products, and by-products. 1.65 Hazardous Waste “Hazardous Waste” means and includes wastes defined as hazardous by Public Resources Code Section 40141 as it now exists or subsequently may be amended, as well as all substances defined as Hazardous Waste, acutely Hazardous Waste, or extremely Hazardous Waste by the State of California in Health and Safety Code §§ 25110.02, § 25115, and § 25117 or in the future amendments to or recodifications of such statutes or identified and listed as Hazardous Waste by the US Environmental Protection Agency (EPA), pursuant to the Federal Resource Conservation and Recovery Act (42 U.S.C. § 6901 et seq.), all future amendments thereto, and all rules and regulations promulgated thereunder. 1.66 Household Hazardous Waste (“HHW”) “Household Hazardous Waste” means Hazardous Waste generated at Residential Premises. 1.67 Household Sharps Waste “Household Sharps Waste” shall mean home-generated sharps, as defined in Section 117671 of the California Health & Safety Code, including hypodermic needles, pen needles, intravenous needles, lancets, and other devices that are used to penetrate the skin for the delivery of medications, which are generated by a single-family or multi-family residence. ‘Household Sharps Waste’ does not include any waste generated in the course of operating a business concern at a residence, business generated waste, or medical waste not described in this Agreement. 1.68 Indemnitees “Indemnitees” means the City, its public officials, officers, employees, consultants, agents, volunteers, and independent contractors serving in the role of the City officials. A-23 14 of 123 1.69 Landfill “Landfill” means a “solid waste landfill,” as defined by Public Resources Code Section 40195.1. 1.70 Large Event “Large Event” means an event, including, but not limited to, a sporting event or a flea market, that charges an admission price, or is operated by a local agency, and serves an average of more than 2,000 individuals per day of operation of the event, at a location that includes, but is not limited to, a public, nonprofit, or privately owned park, parking lot, golf course, street system, or other open space when being used for an event. 1.71 Large Venue “Large Venue” means a permanent venue facility that annually seats or serves an average of more than 2,000 individuals within the grounds of the facility per day of operation of the venue facility. For purposes of 14 CCR, Division 7, Chapter 12 and this Agreement, a venue facility includes, but is not limited to, a public, nonprofit, or privately owned or operated stadium, amphitheater, arena, hall, amusement park, conference or civic center, zoo, aquarium, airport, racetrack, horse track, perfor ming arts center, fairground, museum, theater, or other public attraction facility. For purposes of 14 CCR, Division 7, Chapter 12 and this Agreement, a site under common ownership or control that includes more than one large venue that is contiguous with other large venues in the site, is a single large venue. 1.72 Local Education Agency “Local education agency” means a school district, charter school, or county office of education that is not subject to the control of City or county regulations related to solid waste. 1.73 Materials Recovery Facility (“MRF”) “Materials Recovery Facility” means a fully permitted Facility where Solid Wastes or Recyclables are sorted or separated for the purposes of Recycling, processing or composting. 1.74 Maximum Rate Schedule “Maximum Rate Schedule” means that schedule of Customer rates at Exhibit 3. A-24 15 of 123 1.75 Mulch “Mulch” means a layer of material applied on top of soil, and, for the purposes of the Agreement, Mulch shall conform with the following conditions, or conditions as otherwise specified in 14 CCR Section 18993.1(f)(4): i. Meets or exceeds the physical contamination, maximum metal concentration, and pathogen density standards for land application specified in 14 CCR Section 17852(a)(24.5)(A)(1) through (3). ii. Was produced at one or more of the following types of Facilities: a) A compostable material handling operation or facility as defined in 14 CCR Section 17852(a)(12), that is permitted or authorized under 14 CCR, Division 7, other than a chipping and grinding operation or facility as defined in 14 CCR Section 17852(a)(10); b) A Transfer/Processing Facility or Transfer/Processing operation as defined in 14 CCR Section 17402(a)(30) and (31), respectively, that is permitted or authorized under 14 CCR, Division 7; or, c) A Solid Waste Landfill as defined in PRC Section 40195.1 that is permitted under 27 CCR, Division 2. 1.76 Multi-Family Dwelling “Multi-Family Dwelling” means any building or lot containing three or more dwelling units. Multi-Family Dwelling units generally receive Solid Waste and Recyclables Collection through the use of shared Bins, or Carts. 1.77 Non-compostable Paper “Non-Compostable Paper” includes, but is not limited to, paper that is coated in a plastic material that will not breakdown in the composting process. 1.78 Organic Waste “Organic Waste” or “Organics” means Green Waste, Food Waste, manure, and any other organic waste material which is acceptable to be delivered to an organics processing facility such as an anaerobic digester, or composting facility. Organic Waste includes Source Separated Green Container Organic Waste. 1.79 Owner “Owner” means the Person holding the legal title to the real property constituting the Premises to which solid waste collection service is to be provided under this Agreement or the Person holding legal title to the Disposal Site, depending upon the context used in this Agreement. A-25 16 of 123 1.80 Person “Person” means any individual, firm, association, org anization, partnership, corporation, business trust, joint venture, the United States, the State of California, the County of Los Angeles, cities, and special purpose districts. 1.81 Premises “Premises” means any land, or building in the City where Solid Waste and Recyclables are generated or accumulated. 1.82 Processing “Processing” means the controlled separation, recovery, volume reduction, conversion, or Recycling of Solid Waste including, but not limited to, organized, manual, automated, or mechanical sorting, the use of vehicles for spreading of waste for the purpose of recovery, and/or includes the use of conveyor belts, sorting lines, or volume reduction equipment. 1.83 Prohibited Container Contaminates “Prohibited Container Contaminants” means the following: (i) Discarded Materials placed in the Blue Container that are not identified as acceptable Source Separated Recyclables for the City’s Blue Container; (ii) Discarded Materials placed in the Green Container that are not identified as acceptable Source Separated Organic Waste for the City’s Green Container; (iii) Discarded Materials placed in the Gray Container that are acceptable Source Separated Recyclables and Organic Materials to be placed in City’s Green Container and/or Blue Container ; and (iv) Excluded Waste placed in any Container. 1.84 Proposition 218 "Proposition 218" means Articles XIIIC and XIIID of the California Constitution and any implementing legislation promulgated thereunder, as may be amended from time to time. 1.85 Putrescible Waste “Putrescible Waste” means wastes that are capable of being decomposed by micro- organisms with sufficient rapidity as to cause nuisances because of odors, gases, or other offensive conditions. 1.86 Rate Schedule “Rate Schedule” means the approved schedule of maximum permissible monthly rates currently in effect on the date Solid Waste Collection Service is provided. A-26 17 of 123 1.87 Rate Year “Rate Year” means the period July 1 to June 30, for each year during the Term. 1.88 Recycling “Recycling” means the process of collecting, sorting, cleansing, treating, and reconstituting materials that would otherwise become solid waste, and returning them to the economic mainstream in the form of raw materials for new, reused, or reconstituted products which meet the quality standards necessary to be used in the marketplace. Recycling does not include Transformation. 1.89 Recyclables “Recyclables” or “Recyclable Materials” means those materials which are capable of being recycled and which would otherwise be processed or disposed of as Garbage. Recyclables include those materials defined by the City, including newsprint (including inserts); mixed paper (including magazines, catalogs, envelopes, junk mail, corrugated cardboard, brown bags and paper, paperboard, paper egg cartons, office ledger paper, and telephone books); glass containers; aluminum beverage containers; small scrap and cast aluminum (not exceeding forty (40) pounds in weight nor two (2) feet in any dimension for any single item); steel including ‘tin’ cans, aerosol cans (empty, non-toxic products) and small scrap (not exceeding forty (40) pounds in weight nor two (2) feet in any dimension for any single item); bimetal containers; #1-7 plastics regardless of form or mold (including but not limited to plastic containers, bottles, wide mouth tubs, plastic bags, film plastic, and polystyrene), aseptic containers, aluminum foil and pans; and those materials added by Contractor from time to time. Recyclables includes Source Separated Blue Container Organic Waste. 1.90 Recycling Rebate “Recycling Rebate” is defined in Section 3.1.3 Recycling Rebate. 1.91 Refuse “Refuse” means all Solid Waste except Construction and Demolition Debris and Bulky Items. 1.92 Renewable Natural Gas “Renewable Natural Gas” or “RNG” means gas derived from Organic Waste that has been diverted from a Landfill and Processed at an in-vessel digestion facility that is permitted or otherwise authorized by 14 CCR to recover Organic Waste. 1.93 Residential “Residential” refers to services performed at and for Residential Premises. A-27 18 of 123 1.94 Residential Premises “Residential Premises” means Premises upon which dwelling units exist, including, without limitation, Single Family and Multi-Family Dwellings, apartments, boarding or rooming houses, condominiums, mobile homes, efficiency apartments, and second units. Notwithstanding any provision to the contrary in this Agreement, in the Rancho Palos Verdes Municipal Code, or otherwise, for purposes of this Agreement, Premises upon which the following uses are occurring shall not be deemed to be Residential Premises, and rather shall be deemed to be Commercial Premises: Assisted Living Facilities, Convalescent Homes, Dormitories, Extended Stay Motels, Group Residential Facilities, Adult Residential Facilities, Group Care Facilities, Hotels, Motels, time-shares, resorts, spas and any other businesses not specifically listed at which residency is transient in nature and hence should be classified as Commercial Premises. In the event a question ever arises as to whether a specific Premises meets the definition of Residential Premises, the City Manager shall determine whether that definition will apply, which determination shall be final and binding on the Parties. 1.95 Roll-off Box “Roll-off Box” means Solid Waste and Recyclables Collection Containers of 10-yards or larger. 1.96 Route Review “Route Review” means a procedure in which individual containers set out for collection along the Contractor’s routes are visually or electronically inspected on a representative sample basis to determine the degree to which they are contaminated. 1.97 Rubbish “Rubbish” means, without limitation, the following items: waste and refuse capable of burning readily, including straw, packing materials, leather, rubber, clothin g, bedding, books, rags and all similar articles which will burn by contact with flames or ordinary temperatures; and ashes, crockery, china, pottery, metal wire and other similar materials. 1.98 SB 1383 “SB 1383” means Senate Bill 1383 of 2016 approved by the Governor on September 19, 2016, which added Sections 39730.5, 39730.6, 39730.7, and 39730.8 to the Health and Safety Code, and added Chapter 13.1 (commencing with Section 42652) to Part 3 of Division 30 of the Public Resources Code, establishing methane e missions reduction targets in a statewide effort to reduce emissions of short -lived climate pollutants as amended, supplemented, superseded, and replaced from time to time. A-28 19 of 123 1.99 SB 1383 Regulations “SB 1383 Regulations” or “SB 1383 Regulatory” refers to the Short-Lived Climate Pollutants (SLCP): Organic Waste Reductions regulations developed by CalRecycle and adopted in 2020 that created Chapter 12 of 14 CCR, Division 7 and amended portions of regulations of 14 CCR and 27 CCR. 1.100 Scavenging “Scavenging” means the unauthorized removal of Recyclables that have been set out for Collection. 1.101 Scout Vehicle(s) “Scout Vehicle(s)” are defined in Section 4.2.8 Scout Vehicles. 1.102 Self-hauler (or Self-haul) “Self-Hauler” or “Self-Haul” means a Person who hauls Solid Waste, Organic Waste, or recovered material they have generated to another Person, or as otherwise defined in 14 CCR Section 18982(a)(66). Self-Hauler also includes a Person who Back-Hauls waste. 1.103 Service Level “Service Level” means to the number and size of a Customer’s Container(s) and the frequency of Collection service, as well as ancillary services such as lock/unlock service, Container push/pull service, etc. 1.104 Seniors “Seniors” is defined in Section 5.1.4.1 Senior Rate Reduction. 1.105 Service Area 1 “Service Area 1” means all areas of the City outside of Service Area 2. 1.106 Service Area 2 “Service Area 2” means that area of the City identified in Exhibit 1.” 1.107 Single Family Dwelling “Single Family Dwelling” means a dwelling unit in a building containing two or fewer Residential dwelling units. Single Family Dwelling units generally receive indivi dual Cart Refuse Collection service. A-29 20 of 123 1.108 Solid Waste “Solid Waste” means all putrescible and non-putrescible solid, semisolid wastes, including Garbage, trash, Refuse, paper, Rubbish, ashes, industrial wastes, Construction and Demolition Debris, discarded home appliances, Manure, vegetable or animal solid and semisolid wastes, and other discarded solid and semisolid wastes that are permitted to be disposed of in a Class III Landfill. ‘Solid Waste’ includes Recyclables, Organics, Green Waste, Construction and Demolition Debris, and Bulky Items. Solid Waste does not include Hazardous Waste, or untreated medical waste. 1.109 Solid Waste Facility “Solid Waste Facility” means a solid waste transfer or processing station, a composting facility, a gasification facility, a Transformation Facility, or a Disposal Site. 1.110 Solid Waste Collection Service “Solid Waste Collection Services” means the Collection, Transportation, storage, Transfer, Processing, and Disposal of Solid Waste. 1.111 Source Separated “Source Separated” means the segregation by the Waste Generator of Recyclables or Organics, which otherwise would become Solid Waste. 1.112 Source Separated Blue Container Organics Waste (SSBCOW) “Source Separated Blue Container Organic Waste” or “SSBCOW” means Source Separated Organic Waste that can be placed in a Blue Container that is limited to the Collection of those Organic Wastes and Non-Organic Recyclables. 1.113 Source Separated Green Container Organic Waste (SSGCOW) “Source Separated Green Container Organic Waste” or “SSGCOW” means Source Separated Organic Waste that can be placed in a Green Container that is specifically intended for the separate Collection of Organic Waste by the Waste Generator, excluding SSBCOW, carpets, Non-Compostable Paper, and textiles. SSGCOW is a subset of Organic Waste. 1.114 Split Bin “Split Bin” means a Bin that is split or divided into segregated sections, in which the material in each section is collected by separate vehicles. 1.115 State “State” means the State of California. A-30 21 of 123 1.116 Term “Term” means the initial Term of this Agreement together with any extension of the initial Term as set forth in Section 2.4. 1.117 Tier One Commercial Edible Food Generator “Tier One Commercial Edible Food Generator” means a Commercial Edible Food Generator that is one of the following, each as defined in 14 CCR Section 18982: A. Supermarket. B. Grocery Store with a total facility size equal to or greater than 10,000 square feet. C. Food Service Provider. D. Food Distributor. E. Wholesale Food Vendor. 1.118 Tier Two Commercial Edible Food Generator “Tier Two Commercial Edible Food Generator” means a Commercial Edible Food Generator that is one of the following, each as defined in 14 CCR Section 18982: A. Restaurant with 250 or more seats, or a total facility size equal to or greater than 5,000 square feet. B. Hotel with an on-site food facility and 200 or more rooms. C. Health facility with an on-site food facility and 100 or more beds. D. Large Venue. E. Large Event. F. A State agency with a cafeteria with 250 or more seats or total cafeteria facility size equal to or greater than 5,000 square feet. G. A Local Education Agency with an on-site food facility. A-31 22 of 123 1.119 Transfer “Transfer” means the act of transferring Solid Waste Collected by Contractor from Contractor’s Collection vehicles into larger vehicles at a Transfer Facility for Transport to other Facilities for Processing or Disposing of such materials. 1.120 Transfer Station “Transfer Station” means a Facility that received Solid Waste from collection vehicles and transfers the material to larger vehicles fo r transport to landfills and other destinations. Transfer Stations may or may not also include MRFs, transferring residual Refuse (Refuse left after the sorting of Recyclables) to landfills and Recyclables, including Organics and/or Construction and Demolition debris, to processors, brokers or end-users. 1.121 Transformation “Transformation” means incineration, pyrolysis, distillation, gasification, or biomass conversion other than composting. 1.122 Transformation Facility “Transformation Facility” means a facility whose principal function is to convert, combust, or otherwise process solid waste by incineration, pyrolysis, distillation, or biological conversion other than composting. A Transformation Facility does not include a composting facility or a biomass conversion facility. 1.123 Transportation or Transport “Transportation” or “Transport” means the act of conveying Collected materials from one location to another. 1.124 Universal Waste “Universal Waste” means any of the following waste that are conditionally exempt from classification as Hazardous Wastes pursuant to Title 22 of the California Code of Regulations (22 CCR), section 66261.9: (i) batteries as described in 22 CCR section 66273.2; (ii) thermostats as described in 22 CCR section 66273.4; (iii) lamps as described in 22 CCR section 66273.5; and (iv) cathode ray tube materials as described in 22 CCR section 66273.6. 1.125 Waste Evaluation “Waste Evaluation” means a procedure in which representative samples of waste and recyclables are taken from vehicle loads and sorted at a permitted facility to determine the degree to which the material is contaminated. A-32 23 of 123 1.126 Waste Generator “Waste Generator” means any Person whose act or process produced Solid Waste or Recyclables, or whose act first causes Solid Waste or Recyclables to become subject to regulation. 1.127 Working Day “Working Day” means any day of the week except Saturday and Sunday and the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, or December twenty-fifth. A-33 24 of 123 2 GRANT AND ACCEPTANCE OF RIGHTS 2.1 Grant and Acceptance of Rights, Indemnity of Award Subject to the terms and conditions of this Agreement (including but not limited to the exclusions set forth in Section 2.8 Limitations to Scope and Applicable Laws, and to the rights of State, county and school district facilities, and other entities that are permitted pursuant to state law, to use a Solid Waste enterprise other than Contractor, City hereby grants to Contractor and Contractor hereby accepts from City, for the Term of this Agreement, the exclusive right and privilege to provide Solid Waste Collection Services at Residential Premises within the City. City may grant collection agreements or permits or otherwise allow others to provide Solid Waste Collection Services to Residential Premises or provide services exempt from this Agreement per Section 2.8 Limitations to Scope. If there is a dispute as to whether the provision of a particular service to a particular customer is included under this Agreement, the City Manager will make the final determination, which determination shall be final and binding on the Parties. Contractor agrees to and shall timely take all actions that are reasonably necessary to defend the validity and enforceability of this Agreement and shall pay all costs related to such defense. Contractor shall defend, indemnify, protect and hold harmless, the Indemnitees from any and all claims, actions or proceedings to attack, set aside, void, annul or seek monetary damages resulting from an approval by the City of this Agreement; provided, however, Contractor shall not be responsible for indemnifying the City for any monetary damages which are awarded as a result of, or arising from, the City’s active negligence or gross misconduct. The City shall promptly notify Contractor of any such claim, action, or proceeding. The City and Contractor shall meet in good faith in an effort to come to a mutual agreement for a joint defense; provided that the City shall be entitled to select legal counsel of its choice to conduct the defense if an agreement cannot be reached. Contractor’s obligations to pay all costs, defend, indemnify, protect and hold harmless under this section shall not be altered in the event City retains separate counsel. 2.2 Enforcement of Exclusivity City shall have the right to enforce the exclusivity provisions of this Agreement if, in its absolute and sole discretion, it chooses to do so, but shall have no obligation to do so for the benefit of Contractor or otherwise. City additionally shall have the right, but not the obligation, to request that Contractor enforce the exclusivity provisions of this Agreement. Contractor shall have an affirmative obligation to enforce such exclusivity provisions when requested to do so by City. If Contractor requests that City take administrative, law enforcement, or other legal action to protect Contractor’s exclusive rights, or otherwise enforce the exclusivity of this Agreement (including the adoption of any resolution or ordinance intended to facilitate the enforcement of the exclusive rights granted in this Agreement), Contractor shall reimburse City for its all administrative, law enforcement, or other legal costs and fees related to any such action. A-34 25 of 123 2.3 Effective Date; Start of Services This Agreement shall become effective on the Effective Date . Start of service shall begin on April 1, 2022.’ 2.4 Term of Agreement The term of this Agreement shall start on April 1, 2022 and expire June 30, 2029 (the “Term”). The Term may be extended by mutual agreement of the Parties for an additional five (5) year term beginning on July 1, 2029. 2.5 Representations and Warranties of Contractor Contractor hereby covenants, represents, and warrants the following to City for the purpose of inducing City to enter into this Agreement and to consummate the transaction contemplated by this Agreement, all of which shall be true as of the Effective Date of this Agreement a) Contractor is duly organized and validly existing as a corporation under the laws of the State of California. b) Contractor is duly organized, validly existing and in good standing under Applicable Laws. It is qualified to transact business in the State of California and has the power to own its properties and to carry on its business as now owned and operated and as required by this Agreement c) Contractor has the authority to enter into and perform its obligations under this Agreement. The Board of Directors or partners of Contractor (or the shareholders, if necessary) have taken all actions required by law, its articles of incorporation, its bylaws or otherwise to authorize the execution of this Agreement. The Persons signing this Agreement on behalf of Contractor have authority to do so. d) Neither the execution of this Agreement nor the delivery by Contractor of services nor the performance by Contractor of its obligations hereunder: (1) conflicts with, violates or results in a breach of any Applicable Law; (2) conflicts with, violates or results in a breach of any term or condition of any judgment, decree, agreement (including, without limitation, the certificate of incorporation of Contractor) or instrument to which Contractor is a party or by which Contractor or any of its properties or assets are bound, or constitutes a default under any such judgment, decree, agreement or instrument; or (3) will result in the creation or imposition of any encumbrance of any nature whatsoever upon any of the properties or assets of Contractor. A-35 26 of 123 e) There is no action, suit or other proceeding as of the date of this Agreement, at law or in equity, or to the best of Contractor’s knowledge, any investigation, before or by any court or governmental authority, pending or threatened against Contractor which is likely to result in an unfavorable decision, ruling or finding which would materially and adversely affect the validity or enforceability of this Agreement or any such agreement or instrument entered into by Contractor in connection with the transactions contemplated hereby, or which could materially and adversely affect the ability of Contractor to perform its obligations hereunder or which would have a material adverse effect on the financial condition of Contractor. [This provision may be waived by the City.} f) Contractor has no knowledge of any Applicable Law in effect as of the date of this Agreement that would prohibit the performance by Contractor of this Agreement and the transactions contemplated hereby. g) Contractor has made an independent investigation, satisfactory to it, of the conditions and circumstances surrounding this Agreement and the work to be performed by it, and is satisfied that those conditions and circumstances will not impair its ability to perform the work and provide the Collection services required by this Agreement. h) The information supplied by Contractor in all submittals made in connection with negotiation and execution of this Agreement, including but not limited to all information in Contractor’s Proposal and all materials in Exhibits to this Agreement, and all representations and warranties made by Contractor throughout this Agreement are true, accurate, correct and complete in all material respects on and as of the Effective Date of this Agreement. i) Contractor’s Contractor Representative, designated in Section 2.7.2, shall have authority in all daily operational matters related to this Agreement. City may rely upon action taken by such designated representative as action of Contractor unless the actions taken are not within the scope of this Agreement. j) The landfills proposed by Contractor are properly permitted by the Regional Water Quality Control Board and CalRecycle, are classified as Class 3 landfills (permitted to receive municipal Solid Waste), comply with all Applicable Laws, are not on or being considered for inclusion on a state or federal Superfund list, or a CalRecycle list of Solid Waste facilities failing to meet State minimum standards, A-36 27 of 123 and that they will in fact accept all Solid Waste Collected from within the City during the Term. k) The Designated Recycling Facility is properly permitted and in compliance with all Applicable Laws. l) The Designated Organics Processing Facility is properly permitted and is in compliance with all Applicable Law. m) No elected official, officer, agent or employee of the City has a financial interest, directly or indirectly, in this Agreement, the compensation to be paid under it and, further, no City employee who acts in the City as a “purchasing agent” as defined in the appropriate Section of California Statutes, nor any elected or appointed officer of the City, nor any spouse or child of such purchasing agent, employee or elected or appointed officer, is a partner, officer, director or proprietor of the Contractor and, further, that no such City employee, purchasing agent, City elected or appointed officer, or the spouse or child of any of them, alone or in combination, has a material interest in the Contractor. Material interest means direct or indirect ownership of more than five percent (5%) of the total assets or capital stock of the Contractor. n) Contractor is familiar with City’s prohibition against acceptance of any gift by a City officer or designated employee. Contractor shall not offer any City officer or designated employee any gifts prohibited by the City. 2.6 Conditions to Effectiveness of Agreement The satisfaction of each and all of the conditions set out below, each of which may be waived in whole or in part by City in writing, is a condition precedent to the effectiveness of this Agreement, and a condition of Contractor’s continued right to the benefits conveyed in this Agreement: a) Accuracy of Representations. All representations and warranties made by Contractor and set forth in this Agreement shall be accurate, true and correct on and as of the Effective Date, and shall remain so during the Term of this Agreement. b) Absence of Litigation. There shall be no litigation pending in any court challenging the award of this Franchise to Contractor or the execution of this Agreement or seeking to restrain or enjoin its performance. A-37 28 of 123 c) Furnishing of Insurance, Bond, and Letter of Credit. Contractor shall have furnished evidence of the insurance, bonds and letter of credit required by Article 9, and shall comply with all ongoing requirements relating thereto. d) Effectiveness of City Council Action. City Council’s approval of this Agreement shall have become effective pursuant to California law on or the Effective Date. 2.7 Delegation of Authority 2.7.1 City Representatives References in this Agreement to the “City” shall mean the City Council and all actions to be taken by City shall be taken by the City Council except where this Agreement expressly delegates the authority to the City Manager, in which case the action shall be taken by the City Manager, or his or her designee. The City Council may also delegate, in writing, additional authority to the City Manager, and/or to other City employees and may permit such employees, in turn, to delegate in writing some or all of such authority to subordinate employees. Contractor may rely upon actions taken by such delegates if they are within the scope of the authority so delegated to them. 2.7.2 Contractor Representative Contractor shall, by the Effective Date, authorize and designate in writing a responsible officer who shall serve as the representative of Contractor in all matters related to this Agreement and who shall be responsible for working with City and/or City’s designated representative(s) to resolve Agreement-related issues (“Contractor Representative”). Contractor shall include in the written designation any limitations upon the Contractor Representative’s authority to bind Contractor. City shall have the right to approve the Contractor’s choice for Contractor Representative. City shall be notified in advance of any change in Contractor Representative. Contractor acknowledges and agrees that City may rely upon action taken by the Contractor Representative as actions of Contractor taken on behalf of and with the full approval of the Contractor unless the action is outside the scope of the authority delegated to him/her by Contractor as communicated in writing to City. 2.8 Limitations to Scope The exclusive franchise, right and privilege to provide Solid Waste Collection Services at Residential Premises within the City granted to Contractor by this Agreement specifically excludes the following services, which services may be provided by Persons other than Contractor and which may be the subject of other permits, licenses, franchises or agreements issued or entered by City: a) The sale or donation of Source Separated Recyclable Material by the Waste Generator to any Person or entity other than Contractor; provided, however, to the A-38 29 of 123 extent permitted by law, if the Generator is required to pay monetary or non-monetary consideration for the Collection, transportation, transfer, or processing of Recyclable Material, the fact that the Generator receives a reduction or discount in price (or in other terms of the consideration the Generator is required to pay) shall not be considered a sale or donation; b) Solid Waste, including Organics and Bulky Items, and Recyclables which are removed from any Premises by the Waste Generator, and which is transported personally by such Generator (or by his or her full-time employees) to a processing or Disposal Facility in a manner consistent with all Applicable Laws and regulations; c) Green Waste removed from a Premises by a gardening, landscaping, or tree trimming contractor, utilizing its own equipment, as an incidental part of a total service offered by that contractor rather than as a hauling service; d) The Collection, Transfer, Transport, Recycling, Processing, and Disposal of animal waste and remains from slaughterhouse or butcher shops for use as tallow; e) The collection, transfer, transport, Recycling, processing, and disposal of by- products of sewage treatment, including sludge, sludge ash, grit and screenings; f) The collection, transfer, transport, Recycling, processing, and disposal of Hazardous Substances, Hazardous Waste, Household Hazardous Waste and radioactive waste regardless of its source; g) Construction and Demolition Debris which is removed by a duly -licensed construction or demolition company or as part of a total service offered by that licensed company or by the City, where the licensed company utilizes its own equipment; h) Solid Waste generated on a Commercial Premises; i) Temporary Bin and Roll-Off Box service (for material generated from temporary clean-up or Construction and Demolition projects, not generated on an on-going basis by Residents); j) The Collection, transfer, transport, Recycling, processing, and Disposal of Solid Waste and Recyclables generated at City Facilities and City beaches or from A-39 30 of 123 public works projects, or Collected from the public right’s-of-way by City through City officers or employees in the normal course of their City employment; k) Solid Waste Collection Services for governmental agencies other than City, which may have facilities in the City, but over which City has no jurisdiction in connection with the regulation of Solid Waste; and, l) Containers delivered for Recycling under the California Beverage Container Recycling Litter Reduction Act, Section 14500, et. seq., California Public Resources Code. While the grant contained in this Agreement shall not be exclusive with respect to the above noted matters, Contractor shall still be obligated to provide those services which may be included in the above (including but not limited to Collection of Bulky Items, Collection of Organics, Collection of Recyclables, Collection of Solid Waste, and Collection at City Facilities and other services pursuant to terms set forth in this Agreement. The exclusive franchise, right and privilege to provide Solid Waste Collection Services within the City granted to Contractor by this Agreement shall be interpreted to be consistent with all Applicable Laws, and the scope of this Agreement shall be limited by all Applicable Laws. In the event that future interpretations of current law, future enactments or developing legal trends limit the ability of City to lawfully grant Contractor the scope of services as specifically set forth in this Agreement, Contractor agrees that the scope of this Agreement will be limited to those services and materials which may be lawfully provided, and that City shall not be responsible for any lost profits claimed by Contractor as a result. 2.9 City’s Right to Direct Changes 2.9.1 General City may direct Contractor to perform additional Solid Waste Collection Services (including new Diversion programs, etc.) or modify the manner in which it performs existing services or Bills for services. Pilot programs and innovative services which may entail new Collection methods, and different kinds of services and/o r new requirements for Waste Generators are included among the kinds of changes which City may direct. Contractor acknowledges that State or City law may increase the Diversion requirement during the term of this agreement and Contractor agrees to propose services to meet such Diversion requirements. Contractor shall be entitled to an adjustment in its Contractor Compensation for providing such additional or modified services, including a profit factor equal to ten percent (10%) of the incremental cost of such additional or modified services. City may utilize cost components included in the Contractor’s Proposal in calculating equitable rate adjustments. If the City Manager and Contractor cannot agree on compensation for new or additional services, then City may contract with other parties A-40 31 of 123 for such services, which shall be considered exempt from the exclusivity provisions of Section 2.1. 2.9.2 New Diversion Programs Contractor shall present, within thirty (30) days of a request to do so by City, a proposal to provide additional or expanded Diversion services. The proposal shall contain a complete description of the following: • Collection methodology to be employed (equipment, manpower, etc.). • Equipment to be utilized (vehicle number, types, capacity, age, etc.). • Labor requirements (number of employees by classification). • Type(s) of Containers to be utilized. • Type(s) of material to be Collected. • Provision for program publicity/education/marketing. • Three-year projection of the financial results of the program ’s operations in an operating statement format including documentation of the key assumptions underlying the projections and the support for those assumptions. • The added cost for providing such additional or expanded Diversion services. • The projected increase in the City’s’ Diversion rate. 2.10 Ownership of Solid Waste City and Contractor understand and agree that it is Contractor, and not City, who will arrange to Collect Solid Waste, that City has not, and, by this Agreement does not, instruct Contractor on its Collection methods, nor supervise the Collection process; nor do the Parties intend to place title to Solid Waste Collected by Contractor in City. Rather, the Parties intend that whatever, if any, title in and to the Solid Waste that is Collected by Contractor which otherwise might exist in or with City in the absence of this Agreement is hereby transferred to Contractor; and further that if Contractor gains title to such Solid Waste it is by operation of law and agreement with its Customers and is not the result of this Agreement. At no time does City obtain any right of ownership or possession of Solid Waste placed for Collection, and nothing in this Agreement shall be construed as giving rise to any inference that City has any such rights. City and Contractor agree that, for the purposes of the Uniform Commercial Code and all other laws imposing liability for defective products, it is Contractor, and not City which is to be considered the merchant A-41 32 of 123 of goods recycled pursuant to this Agreement. Subject to the provisions of this Agreement, and unless City exercises its rights to direct the location for Disposal and processing of Solid Waste, Contractor shall have the right to retain, Recycle, process, dispose of, and otherwise use Solid Waste Collected pursuant to the terms of this Agreement in any lawful fashion or for any lawful purpose; and, further, shall have the right to retain any benefit resulting from its right to retain, Recycle, process, dispose of, or reuse the Solid Waste which it Collects. Ownership of Solid Waste shall transfer to Contractor when Customer places it at point of Collection. 2.11 Permits and Licenses Contractor shall acquire and maintain, at its own expense, all permits and licenses required by Applicable Law for the Collecting, transporting, processing, and storing of Solid Waste, disposing of Solid Waste, and the Recycling and Processing of Recyclables and Organics, and maintain same in full force and effect throughout the Term. Contractor shall provide proof of such permits, licenses or approvals and shall demonstrate compliance with the terms and conditions of such permits, licenses and approvals upon the request of the City Manager, or his or her designee. Failure to maintain all required permits shall be deemed a material breach of contract for which City may terminate this Agreement as provided in Section 11.2. Contractor must follow requirements of the Rancho Palos Verdes Municipal Code. 2.12 Contractor Name Contractor name may not include “Rancho Palos Verdes” or any other language indicating that the Contractor is a division of, or otherwise connected to, City. 2.13 Coordination with Other Jurisdictions In the event that Contractor were to be awarded a similar franchise agreement with another jurisdiction on the Palos Verdes Peninsula, or if the City had the opportunity to coordinate the services under this Agreement, or non -exclusive Commercial services, with another jurisdiction on the Palos Verdes Peninsula, Contractor shall act in good faith to identify and realize efficiencies and or economies of scale to reduce costs, or slow the growth of operating costs. 2.14 Good Faith Negotiations for Exclusive Commercial Service Parties understand the following: • Contractor, and other solid waste enterprises, provide Solid Waste Collection Services to Commercial Premises in the City pursuant to separate non-exclusive franchise agreements with the City. • Contractor, and the other solid waste enterprises, have been lawfully providing Solid Waste Collection Services for more than three previous years. A-42 33 of 123 • Pursuant to Public Resource Code 49520, Contractor, and the other solid waste enterprises, possess statutory rights to continue providing service for up to five (5) years after mailed notification to the solid waste enterprise(s) by the City that exclusive solid waste handling services are to be provided. • On or about February 1, 2022, City notified Contractor, and other solid waste enterprises, that the City intended to authorize exclusive solid waste services for Commercial Premises on or about February 1, 2027. Based on the above understandings, Parties agree that prior to February 2025, Contractor and City shall enter into good faith negotiations to amend the scope and terms of this Agreement to enable Contractor to provide exclusive Solid Waste Collection Services to Commercial Premises in the City. Contractor’s right to provide exclusive Solid Waste Collection Services to Commercial Premises in the City would start on or about February 1, 2027. A-43 34 of 123 3 Fees Paid to the City As part of its consideration for entering into this Agreement, and for the exclusive franchise, right and privilege to provide Solid Waste Collection Services as specified in this Agreement, Contractor shall pay the fees specified in this Article 3. 3.1 Other City Fees 3.1.1 Collector Fee In consideration of the exclusive right to Collect provided in Section 2.1 of this Agreement, throughout the Term, Contractor shall continue to pay to City the Collector Fee. For the twelve months ending June 30, 2022, the Collector Fee is six hundred forty-eight thousand one hundred nineteen dollars ($648,119). The Collector Fee shall adjust at the same rate that the Customer rates are adjusted pursuant to Article 6. Rate adjustments effective each July 1 will apply to the Collector Fee as of the following September 30 quarterly payment. Contractor shall pay the Collector Fee quarterly. The quarterly Collector Fee payment to the City is due on September 30, December 30, March 30 and June 30 of each year. If payment is not received by the City by the due date, Contractor shall pay to City a penalty in an amount equal to ten percent (10%) of the amount owing for that quarter, plus interest at a rate of one and one-half (1.5%) per month. 3.1.2 Environmental Programs Fee To support City’s environmental efforts, throughout the Term, Contractor shall continue to pay to City an Environmental Programs Fee. For the twelve months ending June 30, 2022, the Environmental Programs Fee is one hundred sixty-three thousand six hundred eighty-eight dollars ($163,688). The Environmental Programs Fee shall adjust at the same rate that the Customer rates are adjusted per Article 6. Rate adjustments effective each July 1 will apply as of the following September 30 quarterly payment. Contractor shall pay the Environmental Programs Fee quarterly. The quarterly Environmental Programs Fee payment to City is due on September 30, December 30, March 30 and June 30 of each fiscal year. If payment is not received by the City by the due date, Contractor shall pay to City a penalty in an amount equal to ten percent (10%) of the amount owing for that quarter, plus interest at a rate of one and one -half (1.5%) per month. 3.1.3 Recycling Rebate Contractor shall rebate to Customers a Recycling Rebate equal to one dollar and fifty - eight cents ($1.58) per month in Area 1, and one dollar and thirty-one cents ($1.31) per month in Area 2, for each Single-family and Multi-family Dwelling Unit. This Recycling Rebate is intended to reimburse ratepayers for the revenue Contractor receives in California Refund Value (CRV) funds (“Recycling Rebate”). Actual CRV funds received A-44 35 of 123 by Contractor may be higher or lower; adjustments to this Recycling Rebate will not be made based upon actual CRV value received by Contractor. This Recycling Rebate will be fixed, unless and until the CRV rate for all beverages under 24 oz. is adjusted. The $70,000 per quarter amount will adjust by the same percentage change as the rate for the all beverages under 24 oz., which is $0.05 per container as of the execution of this Agreement. Adjustments will be prorated for any period between the date the new CRV rate becomes effective and the next scheduled payment date. An increase in this Recycling Rebate does not result in an increase in Customer rates. The quarterly Recycling Rebate payment to City is due on September 30, December 30, March 30 and June 30 of each fiscal year. If payment is not received by the City by the due date, Contractor shall pay to City a penalty in an amount equal to ten percent (10%) of the amount owing for that quarter, plus interest at a rate of one and one-half (1.5%) per month. 3.2 Future Fees In the event that City implements a new fee to be paid by the Contractor, Contractor shall be entitled to a rate adjustment in an amount sufficient to recover the fee from Customers. City may elect to have Contractor pay in accordance with terms under Section 3.1, or on another schedule as City identifies. City may set deadlines and late fees, and additional fees would be subject to audit. A-45 36 of 123 4 Direct Services 4.1 General 4.1.1 High Quality Collection Service The work to be done by Contractor pursuant to this Agreement shall include, but not be limited to, the furnishing of all labor, supervision, equipment, materials, supplies, and all other items necessary to perform the services required. The enumeration of, and specification of requirements for, particular items of labor or equipment shall not relieve Contractor of the duty to furnish all other items, as may be required, whether enumerated elsewhere in this Agreement or not. The work to be done by Contractor pursuant to this Agreement shall be accomplished in a thorough and professional manner so that all Customers are provided reliable, courteous and high-quality Solid Waste Collection Services. 4.1.2 Summary of Terms Here is a summary of terms that are used in this Section: ‘Refuse’ includes Garbage, Rubbish, and mixed waste ; essentially, trash. ‘Refuse’ is synonymous with Gray Container Waste. ‘Refuse’ is collected in Gray Carts. ‘Recyclables’ include non-organic recyclable material such as bottles, cans, and plastic. ‘Recyclables’ also includes dry organic recyclable material such as paper and cardboard . Recyclables set aside for collection are also known as Source Separated Blue Container Organic Waste (SSBCOW). Recyclables are collected in Blue Carts. ‘Greenwaste’ includes grass, leaves, and yard trimmings. ‘Food Waste’ includes Food Scraps and Food Soiled Paper. ‘Organics’ includes both Greenwaste and Food Waste. Organics set aside for collection are also known as Source Separated Green Container Organic Waste (SSGCOW). Organics are collected in Green Carts. Only Greenwaste properly bundled may be placed outside the Green Carts for collection. Although the definition of Food Waste in the SB 1383 Regulations includes Compostable Plastics, those are not allowed in the Green Container because they do not decompose as advertised. 4.1.3 Service Areas 1 and 2 The City is organized into two service areas; Service Area 1 and Service Area 2. The boundaries of Service Area 2 are shown in Exhibit 1. Service Area 1 includes all other areas of the City outside of Service Area 2. Exhibit 1 shows that Service Area 2 is further subdivided into Areas A, B, C, and D. Areas A and B in Service Area 2 receive automated Cart Collection service as described below in Sections 4.2.1, 4.3.1, and 4.4.1. Areas C and D in Service Area 2 receive unlimited backyard collection service as described further below in Sections 4.16, 4.18, and 4.19. A-46 37 of 123 4.2 Refuse 4.2.1 Cart Refuse Collection Contractor shall provide all Customers at Single Family Dwellings and Multi -Family Dwellings without Bin Service, with one Gray Cart“”, and shall Collect all Refuse placed therein for Collection not less than once per week. If there is a dispute between a Customer and Contractor as to whether Cart or Bin service shall be provided, the City Manager will make the final determination, which determination shall be final and binding on Contractor and Customer. Cart Customers shall be instructed to place the Cart(s) in the street gutter for Collection, unless the Customer receives Backyard Service or flag lot service. However, Contractor shall relocate Carts for Collection when necessary, and return them to their original position. Cart Customers that regularly require more than one Gray Cart may request additional Gray Carts for an additional charge per Cart per month in accordance with the Rate Schedule. Customers may select a 35, 64 or 96-gallon cart. The 64-gallon cart shall be the default in the event that a size is not selected. Multi-Family Customers receiving Gray Cart service are entitled to the same services as Single Family Cart Customers and shall pay the same rates. Contractor shall provide curbside collection service, in accordance with this Section 4.2.1 in the areas depicted as Area A and Area B in Service Area 2 shown in Exhibit 1. 4.2.2 Gray Cart Overage Cart Customers may periodically generate more Refuse than will fit in the Gray Cart(s). Cart Customers are therefore entitled to two pickups per calendar year of material t hat does not fit in the Gray Cart(s) at no additional cost, so long as such material is placed beside Customer’s Gray Cart. One pickup shall consist of up to the equivalent of three (3) large bags, boxes or barrels of Refuse. Contractor shall Collect all R efuse put out for Collection, in addition to the foregoing two (2) pickups to be provided at no charge. Cart Customers may be charged per pickup in accordance with the approved Rate Schedule for overage pickups above two (2) per year. In addition to the two (2) no-charge pickups, Contractor shall Collect all additional Refuse placed out for Collection in the Cart Customer’s own Containers (bags, barrels, etc.) at no additional charge during the period beginning December 26 through the end of the holiday tree Collection period (see Section 4.4.4). This service is limited to Refuse that could otherwise be placed in the Gray Cart, and not Bulky Items, which are Collected in accordance with Section 4.2.13. To help facilitate Contractor record keeping, Contractor may request in public educatio n materials that Customer call in Cart overages, but will Collect an overage whether or not it was called in. Customers shall not be expected to call in from December 26 through January 15, the holiday tree Collection period. A-47 38 of 123 4.2.3 Backyard Service “Backyard Service” means the Contractor removes all Collection Carts, Green Waste bundles and Gray Cart Overages per Section 4.2.2 from a Cart Customer’s designated Collection location other than curbside, such as backyard, side yard, or driveway, for Collection, and returns Carts and other containers when Collection is complete. Customer may request backyard service and Contractor may charge customers requesting Backyard Service in accordance with the Rate Schedule, unless the Customer falls under the exception for disabled customers described below in Section 4.2.4. 4.2.4 Backyard Service for the Disabled Contractor shall provide disabled Cart Customers with Backyard Service at no additional charge. Contractor will remove Refuse, Recyclables and Organics and Green Waste bundles from Customer’s outdoor storage area, place them out for Collection, and return Containers to Customer’s outdoor storage area after Collection, ensuring that all doors or gates are closed securely. Contractor shall not enter garages. In order to qualify as disabled under this section, Customers must demonstrate to Contractor that they have been issued a handicap placard from the Department of Motor Vehicles, and received written confirmation from a medical doctor that the Customer is physically unable to reasonably wheel Carts to and from the curb. Doctor ’s letter should include the duration of this disability and Contractor may limit no-charge Backyard Service to this time period. Walk-out service need not be provided if an able-bodied adult resides with the disabled Customer. Contractor may require annual confirmation that the disability continues and that no able-bodied individual resides at the premises. 4.2.5 Flag Lot Service The City includes Residential Premises located somewhat behind other Residential Premises (typically at cul-de-sacs), resulting in multiple driveways and limited curb space at the street where Carts would typically be placed for Collection. Such lot placements are referred to as “flag lots.” Where such limited curb space makes curbside placement of all Carts impractical, Residents shall be permitted to line Carts up perpendicularly alongside their driveways, as close to the curb as is reasonable for Collection. This arrangement will usually require Collection Vehicle drivers to leave their vehicles to position Carts for Collection and return them to alongside the driveway. Contractor will not be permitted to charge an additional fee for this additional effort. 4.2.6 Bin Refuse Collection Contractor shall provide Bin Refuse Service to Residential Customers that do not receive Cart Refuse service. Contractor shall Collect and remove all Refuse that is placed in Bins from the property of Customers receiving Bin Service, at least as frequently as required per the Rancho Palos Verdes Municipal Code and more frequently if required to handle the waste generated at the Premises where the Bins are located. The size of Bins may be determined by mutual agreement between Customer and Contractor; provided, however, A-48 39 of 123 the City Manager shall make the final determination as to the number and size of Bins, and frequency of Collection to be provided to Bin Customers. Special consideration shall be given when determining the pickup areas to ensure that the flow of traffic is not impeded. Contractor shall provide two, three, four and six cubic yard Bins upon request. Contractor will service Bins equipped with compaction devices or “compactors” that attach to the Bins. The sale, lease or provision of the compaction device itself is outside this Agreement. 4.2.7 Overflowing Containers Customers that regularly produce more Refuse than their current level of service can accommodate, may have their service level increased in accordance with the following procedure: First Incident in Three Month Period - If more material is placed for Collection than fits in a Bin or Cart (unless Collection of the overage has been properly arranged under Section 4.2.2), Contractor shall photograph the overflowing Container, Collect the Solid Waste, and send to the Customer (at both the service and Billing addresses, if different) the picture and a letter instructing that subsequent instances of overflowing Container may result in a charge, and possibly in an increase in the level of service. Second Incident in Three Month Period - Upon the second event of an overfilled Bin or Cart (unless Collection of the overage has been properly arranged under Section 4.2.2) in a three-month period, Contractor shall photograph the overflowing Container, Collect the Solid Waste, and send to the Customer (at both the service and Billing addresses, if different) the picture and a letter instructing that a third incident in that same three month period may result in an increase in the level of service. For Bin Customers, if the Bin overflowed sufficiently to require the driver to leave the Collection Vehicle to clean around the Bin, Contractor may charge the Bin Overage Clean-up Fee in the Rate Schedule. For Cart Customers, if Refuse was left beside the Cart for Collection other than as p ermitted under Section 4.2.2, Contractor may charge the Cart Overage Clean -up Fee in the Rate Schedule. Third Incident in Three Month Period - Upon the third event of an overfilled Bin or Cart (unless Collection of the overage has been properly arranged under Section 4.2.2) in a three-month period, Contractor shall photograph the overflowing Container, Collect the Solid Waste, and send to the Customer (at both the service and Billing addresses, if different) the picture and a letter requesting that Customer increase its service level. If the Customer declines, Contractor may petition City to permit Contractor to increase the service level to accommodate the higher demand for service; the City Manager shall make the final determination of whether to implement such an increase, which determination shall be final and binding. If the Bin overflowed sufficiently to require the driver to leave the Collection Vehicle to clean around the Bin, Contractor may charge the Bin Overage Clean-up Fee in the Rate Schedule. If Refuse was left beside the Cart for Collection other than as permitted under Section 4.2.2, Contractor may charge the Cart Overage Clean-up Fee in the Rate Schedule. A-49 40 of 123 4.2.8 Scout Vehicles Scout Vehicles are defined as vehicles that transport a Solid Waste Bin to and from the point of Collection to provide access by a Collection Vehicle. Scout Vehicle service may be charged for in accordance with the Rate Schedule. Any disputes between the Contractor and the Customer as to whether Scout Vehicle se rvice will be used will be determined by the City Manager, which determination shall be final and binding. Contractor shall make best efforts to minimize the amount of time Bins are staged on the street for Collection before being returned to their storag e locations. 4.2.9 Bin Push-out Service Contractor may charge a fee for push-out service in accordance with the Rate Schedule if the driver must move a Bin a over 35 feet from Customer’s storage location to where the Bin must be positioned for Collection (without the use of Scout Vehicles). Any disputes between the Contractor and the Customer as to whether the Bin push-out service fee applies will be determined by the City Manager, which determination shall be final and binding. 4.2.10 Pup Route Service Cart Customers with difficult to access Collection locations shall receive service using small Collection Vehicles, or pup trucks. These small vehicles will be used for curbside and back yard services for Refuse, Recyclables and Organics Collection. Contractor may charge pup truck customers in accordance with pup truck rates in the Rate Schedule. Customers receiving pup truck service immediately prior to the start of service under this Agreement will continue to receive this service. Customers may request pup route service and Contractor must receive written approval from the City Manager prior to adding any Customer to, or removing any Customer from, the pup route. The City Manager’s decision shall be final and binding as to which Customers will or will not receive this service. Customers receiving pup truck service and backyard service shall be charged the approved fees for each of these services. 4.2.11 Locking Bins Contractor shall provide locking Bin Service (providing the hasp and lock and servicing the lock) to Customers that request such service in accordance with the Rate Schedule. The approved fee may be charged for each locked Bin, based upon the number of scheduled pickups per week. 4.2.12 Return Trip Fee Contractor may charge a fee, per the Rate Schedule, in the event that Contractor arrives on time for a scheduled Collection of Bins, is impeded from Collection due to Container being blocked or otherwise unable to be Collected due to factors within the Customer ’s control, and Contractor must return a second time for Collection. Charge may be assessed for the trip, not per Bin, in the event of a Customer with multiple Bins. A-50 41 of 123 4.2.13 On-Call Bulky Item Pickup Contractor shall provide Bulky Item pickup service to all Single Family Dwelling and Multi - Family Dwelling Customers. Each Residential dwelling unit, including Bin and Cart Customer Dwelling Units, shall be entitled to three (3) Bulky Item pickups per calendar year at no additional charge. Customers may put out up to four (4) Bulky Items at each pickup. Pickup location will be curbside for both backyard and curbside Cart Collection Customers (no Bulky Item pickups from backyards), and by the Refuse Bin for Bin Customers. Multi -Family complexes may arrange with Contractor for a complex -wide Bulky Item pickup day. An item may be a piece of furniture, appliance, bag, box, or bed. Contractor may instruct Customers to provide Contractor with a minimum of two Working Days ’ notice for the items that shall be Collected on the Customer’s regular Collection day. Contractor shall Collect all Bulky Items as defined in Section 1.14 including Electronic Waste. The following provisions shall apply to this program: • No single item that cannot be handled by two workers will be accepted. • The following items will not be picked up: Hazardous Substances, Hazardous Waste, including waste oil or anti-freeze. (For the purposes of this section, universal wastes such as fluorescent bulbs, household batteries, and Electronic Waste are not considered hazardous and will be Collected by and disposed of in accordance with this Section as well as Sections 4.2.14 and 4.2.17 by Contractor.) • Contractor shall record by type and weight (in tons) the Solid Waste Collected from Bulky Item pickups. Contractor shall record the kinds and weights (in tons) of Solid Waste diverted, if any, from the landfill through Recycling, reuse, Transformation or other means of Diversion. Customers that exceed the number of no-charge pickups per dwelling unit may receive Bulky Item Collection under the same terms for a fee, in accordance with the Rate Schedule. 4.2.14 Bulky Item Diversion Bulky Items Collected by Contractor in accordance with Section 4.2.13, or otherwise Collected under this Agreement, may not be landfilled or disposed of until the following hierarchy of Diversion efforts has been followed by Contractor: 1) Reuse as is 2) Disassemble for reuse or Recycling A-51 42 of 123 3) Recycle 4) Disposal This hierarchy is intended to preclude the use of front or rear loading packer vehicles for Bulky Items unless either the compaction mechanism is not used to compact the Bulky Items, or unless they have been designated for Disposal. 4.2.15 Household Hazardous Waste Events Contractor shall educate Customers regarding local County Household Hazardous Waste Events. In the event the County ceases to hold these events at its current local location, Contractor shall work with City to identify an alternative site upon which HHW events may be held. The City may request that Contractor conduct an event no more than one time per calendar year for an additional cost. 4.2.16 Used Oil and Used Oil Filter Collection Contractor shall Collect and Recycle used oil and used oil filters left curbside by Gray Carts on Collection day. Contractor may instruct Customers to call-in for this service at least 24-hours in advance, but Contractor shall Collect used oil and used oil filters left for Collection whether or not a call-in was placed. Contractor shall provide used oil Recycling containers to Customers that request them. Upon Collection of used oil, Contractor shall leave an empty Container. Contractor shall include in its public educati on materials the availability of this program and the free used oil Containers, and how to properly place the oil and filters for Collection. 4.2.17 Disposal of Electronic Waste and Other Special Wastes Contractor shall divert waste requiring special handling, such as Electronic Waste Collected in accordance with Sections 4.2.13, 4.2.15, 4.2.16, 4.5.2, 4.5.6, or by other means under this Agreement, by taking these goods to a properly permitted Facility, and not by landfilling. Contractor may encourage Customers through public education materials to bring small items requiring special handling, such as fluorescent bulbs or batteries, to a local HHW drop-off location, but will properly process such material received through the provision of services under this Agreement at no additional charge. 4.2.18 Household Battery and Florescent Light Bulb Drop-Off Contractor shall provide two Containers for household batteries and two Containers for florescent light bulbs at City facilities as public drop -off sites. Contractor shall be responsible for transporting full Containers to a properly permitted facility and replacing the Collection Containers. Contractor shall pay for proper processing and disposal. Contractor shall promote these sites in its newsletters, Billing inserts, and on its website. Service under this section shall be provided by Contractor at no additional charge. A-52 43 of 123 4.2.19 Household Sharps Waste Disposal Program Contractor shall implement and administer during the Term of this Agreement a Household Sharps Waste Disposal Program. Under this program, residents will contact Contractor, via Contractor’s website or customer service center, and request a Household Sharps container. Within seven calendar days of request, Contractor shall mail or deliver Household Sharps container with pre-paid return postage to the resident. Resident will fill the container with Household Sharps material, and small quantities of acceptable medical waste, and mail it back to the designated vendor for proper treatment and disposal. Contractor shall incorporate the Household Sharps Waste disposal program into its public education program. Contractor shall provide up to two hundred fifty (250) Household Sharps containers each calendar year at no additional charge. For any Household Sharps containers that exceed two hundred fifty (250) in a calendar year, Contractor may charge a fee of twenty-five dollars ($25.00) per container. The charge for excess Household Sharps containers shall increase at the same rate per year as the annual calculated collection rate increase determined by Section 6.3. 4.2.20 Optional Household Hazardous Waste Programs City may, but is not required to, implement any or all of the following options at any time during the Agreement Term. Availability of these options does not preclude the City from using alternative programs. 4.2.20.1 Optional Door-to-Door HHW Collection City has the option at any time under this Agreement to direct Contractor to initiate a door- to-door collection program for electronic waste, universal wastes, Sharps and other pharmaceuticals. Contractor would be compensated at the rate of $0.50 per month per Residential Customer for the first Rate Year. This rate shall increase at the same rate per year as the annual calculated collection rate increase determined by Section 6.3. Items to be Collected would include: • Florescent bulbs • Household batteries • Household items containing mercury, such as thermometers and thermostats • Televisions, computer monitors, portable computers, • Small appliances, such as printers, scanners and other small desktop machines • Cell phones and other small electrical devices A-53 44 of 123 • Microwave ovens, hair dryers and other small kitchen and grooming appliances • Sharps and non-controlled pharmaceuticals This program, if implemented, will be in additional to, and not replace, other services under this Agreement, such as no-charge bulky item collection of electronic and other wastes. 4.2.20.2 Optional Pharmaceutical Drop Box Collection City has the option at any time under this Agreement to direct Contractor to place a pharmaceutical collection drop box at a City facility for the collection of all non -controlled medicines, including liquids and bottles in original packing. Items would be accepted from City Residents, not items from medical professionals that obtained such items in the course of business. The cost for this service is $275.00 per month per 24 -gallon Container per month. Additional medicines Collected above 24 -gallons shall be charged at $4.50 per pound. Alternatively, the City may elect to pass this cost directly through Billings at $0.10 per home per month. These rates would be applicable during the first Rate Year, shall increase at the same rate per year as the annual calculated collection rate increase determined by Section 6.3. 4.3 Recycling 4.3.1 Recyclables Collection for Cart Refuse Customers Contractor shall Collect all Recyclables from Single-family Residential Customers at no additional cost. Contractor shall provide all Customers receiving Cart Refuse Collection, and one-unit homes with Bin service, with a Blue Cart for Collection of Recyclables“”, and shall Collect all Recyclables placed therein for Collection not less than once per week. Contractor shall Collect Recyclable Material placed in Blue Carts for Collection from each Customer on the same day as Customers’ Gray Cart is Collected. Cart Customers shall be instructed to place the Blue Cart(s) in the street gutter for Collection, unless the Customer receives Backyard Service or flag lot service. Contractor shall relocate Carts for Collection when necessary, and return them to their original p osition. Contractor shall have a Recycling program whereby it, at a minimum, Collects newspaper, mixed paper (phone books, magazines, computer paper, junk mail, and paper bags), cardboard, glass bottles and jars, aluminum cans, plastic containers, tin/steel cans and any additional materials that can be recovered at the Designated Recycling Facility used by Contractor. Contractor will update public education materials accordingly as new items are added to those recovered by the Designated Recycling Facility. Customers that regularly require more than one Blue Cart may request additional Blue Carts for Recyclables Collection at no additional charge. A-54 45 of 123 Customers may select a 35, 64, or 96-gallon cart. The 96-gallon cart shall be the default in the event that a size is not selected. 4.3.2 Recyclables Collection from Bin Refuse Customers Contractor agrees to provide, at no additional charge, unlimited Recyclables Collection service to Bin Customers without a waiver approved by the City. Contractor may purchase Recyclables from its Customers. The Contractor agrees to provide Recycling Bins and/or Blue Carts to such Customers in sufficient quantities to meet the Recycling needs of each Customer. Recyclables Collection programs shall be made available at a minimum for the same materials as included above in Section 4.3.1. 4.3.3 Additional Recyclables Programs In addition to the materials included above in Section 4.3.1, Contractor agrees to make programs available for all other Recyclables for which it has established markets. The Contractor shall notify all Customers of the availability of free Recyclables Collection programs via a mailed notice at least once per year for the remainder of the Agreement. 4.3.4 Warning Notice Contractor shall place a red tag or other warning notice approved by the City on all Blue Carts and Green Carts that are contaminated, indicating to the Customer why the Cart was not Collected, and providing Contractor’s phone number. For Bin Customers, or Cart Customers with off-site management such as small apartment buildings, Contractor shall also mail a copy of the warning to the Customer’s Billing address. The warning notice shall be affixed prominently onto the Container to ensure that it is not inadvertently removed due to weather conditions. The warn ing notice must be protected from rain, if precipitation is present or forecasted, by placing it in a clear plastic bag prior to affixing to Container. The warning notice shall be at least two inches by six inches (2” x 6”) in size. The warning notice must identify the steps the Waste Generator must take to re start Collection service. Contractor shall document warning notices, recording the date and time of issuance, address of service recipient, reason for issuance, name of employee who issued the notice, and truck and route numbers. Contractor shall notify City on a monthly basis of any warning notices issued pursuant to this section, and shall provide copies of such warnings to City upon request. With prior written City authorization, Contractor may remove Containers from habitual contaminators that have received a total of three warnings on either or both Carts in any six-month period. Blue and Green Carts will be returned only after six months, or upon direction of the City, or if there is a change of occupancy. Recycling and Organics Containers for Bin Customers will be returned upon written direction of the City, or if there is a change of occupancy. A-55 46 of 123 4.3.5 Marketing and Sale of Recyclables Contractor shall be responsible for marketing and sale of all Recyclables Collected pursuant to this Agreement. Subject to the requirement in Section 3.1.3 to rebate to Customers the Recycling Rebate, Contractor may retain revenue from the sale of Recyclables, and shall report the amount of such revenues to City upon request, with actual CRV revenue separately reported to permit City to track Customer participation in Recycling programs. 4.3.6 Minimum Recycling Requirements Contractor shall divert from landfilling a minimum of 50% of all Solid Waste it Collects under this Agreement. Compliance will be measured on a calendar year basis. Solid Waste Collected shall only be considered to have been Recycled or diver ted as required under this Agreement if it is deemed to be Diversion by CalRecycle in connection with efforts to meet City’s Diversion goals. Contractor shall provide documentation to the City within 30 days of the end of each calendar year stating and supporting that calendar year’s Diversion rate. Diversion from sources other than Contractor’s Collection and Diversion efforts (such as source reduction, reuse, or Recyclables diverted by Solid Waste enterprises, Collection of materials that are not the subject of this Agreement, or the efforts of self-haulers) is not be counted as Diversion achieved by Contractor. If these Diversion requirements are not met, City may instruct Contractor to initiate new programs at Contractor’s expense for this goal to be met on a consistent basis. 4.3.7 Collection and Delivery of Recyclables All loads of Recyclables shall be taken to the Designated Recycling Facility for material recovery. Under no circumstances shall such loads be delivered for landfilling, even temporarily. Recyclables properly set out for Collection (excluding contaminated loads that have been red-tagged and recorded) shall only be Collected in vehicles on dedicated Recycling routes bound for Facilities capable of Recycling Recyclables. Emptying Containers of Recyclables that have been properly set out into a Refuse Collection vehicle load is prohibited. 4.4 Organics Collection Program 4.4.1 Organics Collection for Single-Family Customers Contractor shall provide all Single-family Customers receiving Cart Collection Service with a Green Cart for Collection of Organics, including Food Scraps, and Food Soiled Paper, but not including Compostable Plastics. Contractor shall Collect all Organics from Single-family Residential Customers at no additional cost. Contractor shall Collect all Source Separated Green Container Organics A-56 47 of 123 Waste placed in Green Carts, as well as unlimited Green Waste tied and bundled as set forth below, and put out for Collection by Customers not less than once per week on the same day as Refuse Collection. Single-family Customers shall be instructed to place the Green Cart(s) in the street or gutter for Collection, unless the Customer receives Backyard Service or flag lot service. Contractor shall relocate Green Carts for Collection when necessary. Contractor shall return Green Carts to their original position after Collection. Contractor shall have an Organics Recycling program whereby it, at a minimum, Collects the types of Organics defined in Section 1.78. Contractor shall only be obligated to Collect Green Waste set out for Collection in bundles if it is tied and bundled and placed beside Green Cart(s). Contractor shall not be required to Collect bundles that are greater than four (4) feet long and more than eighteen (18) inches in diameter. Contractor may request Customer to call in unusually large Green Waste loads or bundled Green Waste in advance, and shall promote brush clearing in accordance per Section 4.4.5, but will Collect all material properly set out for Collection. The Collection of Green Waste bundles under this Section is not considered a Bulky Item pickup. Customers may request two additional Green Carts at no additional charge. Residents with Carts beyond three per dwelling unit may be charged in accordance with the Rate Schedule. Customers may select a 35 or 96-gallon cart. The 96-gallon cart shall be the default in the event that a size is not selected. 4.4.2 Kitchen Caddies Upon Customer request, Contractor shall provide each Single-family and Multi-family Customer that receives Green Cart Collection Service with one (1) a food waste receptacle (kitchen caddy) that Customers can use for in -home storage of Food Scraps and Food Soiled Paper. Kitchen cadies shall be approximately one and one half (1.5) gallons with a hinged and tight-fitting lid. Contractor shall deliver food waste receptacles within five (5) days of Customer request. The manufacture, model, color, and labeling of kitchen caddies shall be subject to the approval of the City. 4.4.3 Organics Collection for Multi-family Customers Contractor shall provide Organics Collection Service to all Multi-family Customers without a waiver approved by the City. Contractor shall provide sufficient Green Bins or Carts to Multi-family Customers for Collection of Organics. Customers may subscribe to the appropriate Service Level, which will include 64-gallon and 96-gallon Carts, or 2-cubic yard Bins. Contractor shall place Green Carts and Bins at one or more community Collection points. Contractor shall Collect all Organics from Single-family Residential Customers at no additional charge to City or customers. A-57 48 of 123 4.4.4 Holiday Tree Collection Program At no additional charge, Contractor shall operate an annual holiday tree Collection program from December 26 through January 15. During this period all holiday trees placed out for Collection by Cart and Bin Customers on Customer ’s regular Collection Day, at Customer’s Collection location for Refuse Container Collection, shall be Collected by Contractor. After this period, trees will be Collected as Bulky Items under Section 4.2.13. Trees up to seven (7) feet in length will be Collected and diverted without Customers needing to cut them. Contractor may request that Customers with larger trees cut the trees to pieces no longer than seven (7) feet. Contractor will divert all holiday trees from landfilling. Upon request of the Owner or property manager, provided Customer’s property has sufficient space, Contractor shall place a Roll-Off Box at Multi-Family complexes for the Collection of holiday trees to be diverted. 4.4.5 Brush Clearing Events Contractor shall conduct two brush clearing events per year at no additional charge, one in April or May and one in September or October on dates to be set by the City Manager (“Brush Clearing Event”). Each Brush Clearing Event will last for four Saturdays, each Saturday focusing on one of four areas in the City. Contractor and City will instruct Residents to clear brush and other Green Waste from their properties and place it curbside for collection in tied bundles, barrels, compostable bags or other containers that will facilitate Collection by Contractor during Brush Clearing Events. Contractor shall provide unlimited curbside Collection of Green Waste. Customers may be instructed not to use plastic bags. However, Contractor will Collect and divert Green Waste that is placed for Collection in plastic bags. One hundred (100) tons of brush/Green Waste collected per year through these events shall be processed at no additional cost; the level of processing brush/Green Waste included at no additional cost will be called the t hreshold. Tonnage in excess of the threshold will be factored into the subsequent year ’s rate adjustment as described in Section 6.6. 4.4.6 Brush Clearing Events - HOAs At no additional cost to City or Customers, Contractor shall provide and service sufficient Roll-Off Boxes up to twice per year to each homeowners’ association for the purpose of brush clearing. Timing and placement of Containers to be mutually agreed upon between Contractor and each homeowners’ association. 4.4.7 End Uses for Organics and Green Waste Contractor shall divert Organics and Green Waste materials Collected through weekly Cart and bundle Collection, holiday tree Collection and Brush Clearing Events from Disposal. Contractor must provide end uses for Organics that maximize Diversion credit A-58 49 of 123 for City according to regulations established by CalRecycle. Green Waste may not be used as Alternate Daily Cover (ADC). Contractor is responsible for monitoring how the Organics and Green Waste will be diverted at the Designated Organics Processing Facility and for selecting alternative facilities if necessary to ensure full Diversion credit. Failure to obtain full Diversion credit for Green Waste or Organics shall be considered a material breach and constitute an event of default by the Contractor. City has the option, but not obligation, to direct Contractor where to deliver the material. If Contractor is using an Organics processing facility that is in full compliance with the terms of this Agreement and providing full Diversion credit, and City directs Contractor to use another facility at an additional cost to the Contractor, Contractor may request a rate adjustment for such additional costs. City may review request for accuracy and reasonableness and shall grant a reasonable rate adjustment. 4.5 City Services 4.5.1 City Facilities Collection Contractor shall Collect and dispose of all Refuse, Recyclable Material, and Organics put in Containers for Collection at City Facilities at no charge. Service levels and number of City Facilities serviced may increase during the Term without any additional compensation paid to the Contractor or increase to rate payers. Collections shall be scheduled at a time mutually agreed upon by Contractor and City, but not less than once per week. Contractor shall allow each City Facility to use Carts, Bins, or Roll -off Boxes for Refuse, Recyclables, and Organics Collection, as determined by the City Manager. Contractor will provide locking Bin Service for City if requested at no additional charge. 4.5.2 E-Waste at City Facilities Contractor shall Collect and Recycle or properly dispose of all Electronic Waste placed at the City yard for Collection. This material includes both items generated at City Facilities and items abandoned in the public right -of-way, including items Collected by City crews and Contractor crews. 4.5.3 City-Sponsored Events Contractor shall provide Refuse, Recyclables, and Organics Collection and Disposal/processing service for City-sponsored events. This shall include providing Containers (Bins, Roll-off Boxes, clearly labeled Recyclables and Organics Containers and cardboard waste boxes with liners) to Collect and dispose of, or process, all Refuse, Recyclables, and Organics as determined by City. The Contractor shall provide these services at City-sponsored events, at no cost to City, the ratepayers, or the event sponsors. City-sponsored events include, but are not limited to: • Whale of a Day • 4th of July Celebration • Shakespeare By the Sea A-59 50 of 123 • Beach Clean-up/Earth Day • Beach Clean-up/America Recycles Day • City Hall/Office Clean-up Day Additional events are anticipated as well. 4.5.4 Clean-Up Event Collection City holds approximately 15 clean-up events per year. Contractor shall provide and service twenty-four (24) 40-cubic-yard Roll-Off Box pulls per year at no additional cost for these clean-up events. City estimates two Roll-Off Box pulls per event, but the number used at each event may be higher or lower, as determined by City. Contractor shall provide and service three-cubic-yard Bins at no additional cost for these clean-up events. City may exchange these Roll-Off Box pulls for additional Bin pulls at a rate of six Bin pulls per Roll-Off Box pull. 4.5.5 Emergency Collection and Disposal Service Contractor will assist City at the City’s request with emergency Collection and Disposal service (in the event of major disaster, such as an earthquake, storm, riot or civil disturbance), or as otherwise determined necessary by the City, by providing Collection equipment and drivers normally assigned to City. Contractor may charge City for actual Disposal costs plus service rates per the Rate Schedule. Contractor shall develop an emergency action plan that will include items such as: • Emergency contact names and numbers; • A specific commitment of resources (such man-power, vehicles and refuse containers, to the extent not destroyed by the disaster) that would be made available to the City in the event of a natural disaster; and, • Optional resources that would be moved in from other locations should local resources be unavailable. Contractor must obtain written City approval for this plan within 60 days of the execution of this Agreement. City may ask Contractor to revise its submitted plan. 4.5.6 Abandoned Item Collection City crews provide abandoned item Collection services, delivering abandoned items to the City yard for Collection and Disposal by Contractor. In the event that City crews need additional assistance, Contractor will assist City crews (for up to twelve collection requests per calendar year; each request may include one or more items), by Collecting and disposing of, at no additional charge, within one Working Day of notification from City, A-60 51 of 123 items left in the City’s right-of-way, such as sidewalks, alleys, streets, and parkways. Contractor will properly divert from landfilling or Dispose of such items in accordance with Sections 4.2.14 and 4.2.17. 4.5.7 Street Sweeping Contract Management ’Contractor shall provide contract management services of City street sweeping services in accordance with the current requirements specified by City at no additional cost to City. Street sweeping services shall be provided through a street sweeping service provider engaged by City. In the event of (i) default of the street sweeping contract that is not the result of the negligence or willful act of Contractor, and/or (ii) termination of street sweeping services that is not the result of the negligence or willful act of Contractor, such default or termination shall not be cause for default and/or termination of this Agreement. ’Any agreement entered into by City and a street sweeping service provider, are referred to in this Agreement as the “Street Sweeping Agreement.” City shall assign the Street Sweeping Contract to the Contractor for contract management. Contractor shall ensure that street sweeping services are provided in accordance with terms and conditions specified by City in the Street Sweeping Agreement. Contractor shall be responsible for all inquiries on street sweeping through its customer service call center and shall ensure that all matters are promptly corrected to the satisfaction of City. Contractor shall coordinate street sweeping services with City ’s Code Enforcement Division to enforce parking regulations related to street sweeping activities, as directed by City’s Director of Public Works. Contractor shall deliver an annual report to City on the number of linear miles swept, amount of street sweeping debris collected and disposed, and other pertinent statistics as may be required by the Director of Public Works. Contractor shall be responsible for supervising the street sweeping service provider to ensure the street sweeping service provider performs street sweeping services to the highest level possible and properly disposes of street sweeping debris in a lawful manner. Contractor shall ensure that all terms and provisions in the Street Sweeping Agreement are maintained. On or before the 10th day of each month, Contractor will invoice City for street sweeping services performed during the preceding month by the street sweeping service provider. Each invoice shall also itemize the additional street sweeping services performed during the preceding month, by hour, and the actual costs incurred for processing of collected sweepings and water. There shall be no additional fees added by Contractor for contract management other than those requested by the street sweeping service provider. A-61 52 of 123 City shall pay each invoice within thirty (30) days after receipt, except such amounts as City may in good faith dispute, which amounts City may withhold until resolution of the dispute. Payment of any disputed amounts shall be made within ten (10) days following resolution of the dispute. Contractor shall remit appropriate payment to the street sweeping service provider in accordance with the terms of Street Sweeping Agreement. 4.6 Operations 4.6.1 Schedules To preserve peace and quiet, Solid Waste and Recyclables shall only be Collected between 7:00 a.m. and 7:00 p.m. Monday through Friday and between 9:00 a.m. and 5:00 p.m. on Saturday. Saturday Collection hours are extended from 8:00 a.m. to 6:00 p.m. for holiday make-up Collections and for brush clearing events. No Sunday Collection is permitted without prior written approval from the City Manag er. Collection is only permitted Monday through Friday for Cart service, unless Contractor receives advance written approval from the City Manager. Saturday Collection for Cart service is permitted on Saturday without advance approval if it is necessary du e to holiday scheduling or to Collect a missed pickup. Contractor shall notify City no later than 7:00 a.m. on the following Monday morning if it Collected Cart Customers on a Saturday due to a missed pickup, and Contractor shall include the location of the missed pickup in the notice. If the regularly scheduled Collection day falls on New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, or Christmas Day, Collection days for the remainder of that week shall all be postponed one Collection day, and regularly scheduled Collections shall resume by the following calendar week. If one of these holidays falls on a Saturday, the Contractor shall perform Collection on the following Monday. Holiday scheduling, including the addition or deletion of holidays, is not permitted without advance written City approval. Contractor shall review its operations plan outlining the Collection routes, intervals of Collection and Collection times for all materials Collected under this Agreement with City at least once annually, and upon thirty (30) day written notice requesting a review of its operations plan. Contractor shall submit a copy of its Collection schedule and route map within seven days if requested by City. If the plan is determined to be inadequa te by City, Contractor shall revise it incorporating any changes necessary to make it satisfactory to City within thirty (30) days. No change in schedules and routing shall be implemented until fifteen (15) days after Contractor receives approval from City and notifies Customers. 4.6.2 Missed Pickups When notified of a missed pickup prior to 1:00 p.m., Contractor shall Collect the Refuse, Recyclables, and/or Organics that was not Collected the same day. If notified after 1:00 p.m., Collection must take place no later than noon of the next Working Day. A-62 53 of 123 4.6.3 Vehicles A. General. Contractor is responsible for providing all vehicles required for the Collection of Solid Waste and Recyclables in sufficient number and capacity to efficiently perform the work required by this Agreement in strict accordance with its terms.“” Contractor shall provide such Collection Vehicles as are required to meet the service standards set forth in this Agreement, even if such Collection Vehicles exceed those set forth in Contractor’s Proposal. Contractor shall have available on Collection days sufficient back -up vehicles for each type of Collection Vehicle used to respond to complaints and emergenc ies. B. Specifications. Within twelve (12) months of the Effective Date, all Route Collection Vehicles shall be equipped with Near-Zero Natural Gas engines. ‘Near-Zero Natural Gas’ engines emit 90% fewer NOx emissions than those limited by 2010 CARB standards, and meet the 2023 and 2031 CARB emission standards. All Route Collection Vehicles shall be fueled with Renewable Natural Gas. “Route Collection Vehicles” means all Collection vehicles used for the weekly Collection of Refuse, Recycling or Organics, including Cart and Bin services, but excluding pup trucks and Scout Vehicles, and other Collection Vehicles used only for occasional services such as brush clearing events, Bulky Item Collection, City-sponsored events, clean-up events, Roll-Off Services, and holiday tree Collection. Both Collection Vehicles and Route Collection Vehicles must be registered with the California Department of Motor Vehicles and shall have water-tight bodies designed to prevent leakage, spillage or overflow. Collection Vehicles that use other fuel than natural gas may be used as spares to replace Route Collection Vehicles that are unavailable for no more than a total of 30 days per year per route, provided that the vehicles meet all other requirements of this Agreement. At all times during the Term, Contractor’s Route Collection Vehicles and Collection Vehicles shall comply with all applicable air pollution control laws, including but not limited to South Coast Air Quality Management District (CARB) emission standards for Solid Waste Collection Vehicles as established in the California Code of Regulations Title 13 Section 2020 et seq. and as they may be approved for Solid Waste and Recyclables removal vehicles, as well as other Applicable Laws. Annually, Contractor shall provide City with documentation of such compliance for each vehicle. For example, with regard to CARB regulations, such documentation shall demonstrate, at a minimum, the vehicle number, make, model, year, control technology used or planned, and the year that the control technology was applied or is planned to be applied. C. Vehicle Identification and Labeling. Each Collection Vehicle shall be marked with Contractor’s name, toll free phone number, and a vehicle identification number designated by Contractor for each Collection Vehicle which shall be prominently displayed on all such Vehicles, in lettering at least six inches in height and in contrasting colors, on each side and the rear of all Collection Vehicles. City must approve truck labeling, and may place billboards with public notices on vehicles at no additional charge; no other advertising is permitted. If requested by City, Contractor shall place signage on A-63 54 of 123 Route Collection Vehicles indicating which material (Refuse, Recycling, Organics) is being Collected in the Vehicle. As vehicles may be used to Collection different materials at different times, the signage may be required to be changeable. D. Cleaning and Maintenance 1) Contractor shall maintain all properties, vehicles, facilities, and equipment used in providing service under this Agreement in a good, safe, neat, clean and operable condition at all times. 2) Collection Vehicles shall be painted, thoroughly washed, and thoroughly steam cleaned on a regular basis so as to present a dean appearance. City may inspect Collection Vehicles or any other equipment used in providing service pursuant to this Agreement at any time to determine compliance with this Agreement. Contractor shall also make all Collection Vehicles available to the County of Los Angeles for inspection regarding health concerns and requirements, at any frequency it requests. Contractor agrees to replace or repair to the City’s satisfaction, any Collection Vehicle that City determines to be of unsightly appearance, leaking, or in unsatisfactory operating condition. 3) Contractor shall repaint any or all Collection Vehicles within thirty (30) days’ notice from City, if City determines that their appearance warrants painting. City may not require a vehicle to be repainted if it has been repainted within the previous thirty (36) months. 4) Contractor shall inspect each Collection Vehicle daily to ensure that all equipment is operating properly. Collection Vehicles which are not operating properly shall be removed from service until repaired and operating properly. Contractor shall perform all scheduled maintenance functions upon Collection Vehicles in accordance with the manufacturer’s specifications and schedule. Contractor shall keep accurate records of all Collection Vehicle maintenance, recorded according to date and mileage, and shall make such records available to City upon request. 5) Contractor shall repair, or arrange for the repair of, all of its vehic les and equipment for which repairs are needed because of accident, breakdown or any other cause so as to maintain all equipment in a safe and operable condition. Contractor shall maintain accurate records of repair, which shall include the date and mileage, nature of repair and the verification by A-64 55 of 123 signature of a maintenance supervisor that the repair has been properly performed and shall make such records available to City upon request. 6) Contractor shall clean up any leaks or spills from its vehicles per th e National Pollutant Discharge Elimination System (NPDES) permit in effect at the time. No fluids shall be washed into storm drains at any time. All NPDES dry-cleaning measures shall be complied with. All Collection Vehicles must be equipped with absorbent for such clean-up efforts. 7) Upon request, Contractor shall furnish City a written inventory of all equipment, including Collection Vehicles, used in providing service pursuant to this Agreement. This inventory shall list all equipment by manufacturer, year of production, ID number, date of acquisition, type, capacity, and whether the vehicle is a spare. E. Operation. Vehicles shall be operated in compliance with the California Vehicle Code, and all applicable safety and local ordinances. Contractor shall not load vehicles in excess of the manufacturer’s recommendations or limitations imposed by state or local weight restrictions on vehicles. Contractor’s equipment shall comply with US EPA noise emission regulations, currently codified at 40 CFR Part 205 and other applicable noise control regulations (including but not limited to Section 8.20.120 of the Rancho Palos Verdes Municipal Code), as well as other Applicable Laws, and such noise control features shall be incorporated throughout the entirety of all Collection Vehicle. Noise levels of equipment used for Collection shall comply with City ordinance and in no event shall the noise level exceed 75 dba when measured at a distance of 25 feet from the vehicle, five feet from the ground. Cont ractor shall store all equipment in safe and secure locations in accordance with City ’s applicable zoning regulations. Contractor shall be responsible for any damage resulting from or directly attributable to negligence or wrongful acts associated with any of its operations, and which it causes to: driving surfaces in the City, whether or not paved, public or private; associated curbs, gutters and traffic control devices; and all other public and private improvements. F. Vehicle Certification. Contractor shall obtain a certificate of compliance (smog check) issued pursuant to Part 5 of Division 26 of the California Health and Safety Code (Section 43000 et seq.) and regulations promulgated thereunder and/or a safety compliance report issued pursuant to Division 14.8 of the California Vehicle Code (Section 34500 et seq.) and the regulations promulgated thereunder, as applicable to the vehicle. Contractor shall maintain copies of such certificates and reports and shall make such certificates and reports available for inspection upon request by the City. G. City Inspection Per Code. City may cause any vehicle used in performance of this Agreement to be inspected and tested at any commercially reasonable time and in such A-65 56 of 123 manner as may be appropriate to determine that the vehicle is being maintained in compliance with the provisions of the State Vehicle Code, including, but not limited to, California Vehicle Code Sections 27000(b), 23114, 23115, 42030, 42032, and all Vehicle Code Sections regarding smog e quipment requirements. City may direct the removal of any vehicle from service if that vehicle is found to be in nonconformance with applicable codes. No vehicle directed to be removed from service shall be returned to service until it conforms with Applic able Laws, and its return to service has been approved by City. H. Vehicle Inspections. Contractor shall submit the Safety Compliance Report/Terminal Record Update from its Biennial Inspection of Terminal, or BIT. If Contractor receives a terminal rating below satisfactory, Contractor shall notify the City. Contractor has the time allowed by the Department of California Highway Patrol (“CHP”) to cure violations and bring the terminal rating up to satisfactory. If the CHP does not adjust the rating to satisfactory or better within six (6) months, then this shall be considered a material breach of the Agreement, the Contractor shall be considered in default and the City may terminate this Agreement. I. California Heavy Duty Inspection Program. No later than the start of service under this agreement, Contractor shall submit to the City verification that each Collection Vehicle has passed the California Heavy Duty Vehicle Inspection. Thereafter, Contractor shall cause each Collection Vehicle to be tested annually in the California Heavy Duty Inspection Program and shall submit written verification to City within ten (10) Working Days of the completion of such test. Contractor shall not use any vehicle that does not pass such inspection. J. Correction of Defects. Following any inspection, the City Manager shall have the right to cause Contractor, at its sole cost and expense, to recondition or replace any vehicle or equipment found to be unsafe, unsanitary or unsightly. The City Manager’s determination may be appealed to the City Council, whose decision shall be final. K. Collection Containers on Front of Vehicles. At no time shall Contractor use a compartment mounted on the front of a Collection vehicle, or drive with a container held out in front of the vehicle, in operating Refuse, Recycling and Organics Routes. Prohibited examples include the Curotto Can method, or using a bin held out to the front of the vehicle into which material is loaded. These Collection methods may however be used for extra services such as brush clearing events, holiday tree Collection, City-sponsored events, clean-up events, and Bulky Item Collection. 4.6.4 Containers Contractor will provide Containers to be used under this Agreement. City may select upgraded cart finishes, such as “granite,” at no additional charge. A-66 57 of 123 4.6.4.1 Carts Contractor shall provide Cart collection Customers with Carts during the Term of this Agreement. Carts and cart lids must meet color, size, uniformity, and quality requirements of the City. Contractor shall provide and maintain Carts and Cart lids with consistent colors and in good condition. Contractor shall maintain all Carts in good repair. Carts shall be marked or labeled to include the Contractor’s name and phone number, and information about what materials should and should not be placed in each type of Cart. Cart markings and labels shall be subject to City approval. 4.6.4.2 Cart Maintenance, Replacement and Exchange Contractor shall be responsible for repair and maintenance, unlimited graffiti removal, and replacing lost, stolen, damaged, worn-out or otherwise unsightly Carts and Contractor- provided manual service Containers within two (2) Working Days at no additional charge to the Customer or to City, unless Contractor can demonstrate to the City Manager beyond a reasonable doubt that the damage or loss was due exclusively to the Customer’s intentional or negligent behavior. The City Manager’s determination shall be final and binding. If City permits a repair or replacement charge to be assessed against a Customer, charge shall be no more than the actual cost of repair or the Contractor ’s purchase price for a new Carts and Contractor-provided manual service Containers, whichever is lower. No shipping/handling/delivery costs are to be charged to City or Customer. All repairs must restore the Carts and Contractor-provided manual service Containers to their full functionality. Replacement of lost/stolen Carts and Contractor-provided manual service Containers at no cost to Customer may be limited to one of each type (Gray, Blue, and Green) for each dwelling unit during the Contract term. Upon Customer request, Contractor shall exchange Customer’s Cart sizes. Contractor may charge a single exchange fee for each exchange request, regardless of the number of Carts exchanged, in accordance with the Maximum Schedule of Rates. 4.6.4.3 Bins A. Cleaning. Contractor shall provide Customers with Bins required during the Term at no extra charge. Contractor shall maintain Bins in a clean, sound condition free from putrescible residue. All Bins in use shall be constructed of heavy metal, or other suitable, durable material, and shall be watertight and well painted. Wheels, forklift slots, and other apparatuses, which were designed for movement, loading, or unloading of the Bin shall be maintained in good repair. Upon Customer or City request, or if required to maintain the Containers in a clean condition, Contractor shall dean all Bins for a fee in accordance with the Rate Schedule. When a Bin is removed for cleaning, Contractor shall replace the Bin, either temporarily or as a change-out, with another Container. Contractor shall remove graffiti from any Container within two Working Days of request by City or Customer. Contractor is required A-67 58 of 123 to proactively look for graffiti when Collecting Bins, with all graffiti removed from Containers in no later than one Working Day after any Collection without notification. B. Bin Identification and Color. Each Bin placed in the City by Contractor shall have the name of Contractor and phone number in letters not less than three (3) inches high on the exterior of the Bin so as to be visible when the Bin is placed for use. Contractor shall label Bins with bilingual (English and Spanish) an d graphic instruction on what materials should and should not be placed in each Bin. Contractor shall repaint Bins upon City ’s request if the City deems it necessary to maintain a neat appearance. All Refuse Bins shall be painted a uniform color of grey, and all Recycling Bins shall be painted a different, uniform color of blue. 4.6.4.4 Roll-off Boxes Contractor shall provide sufficient Roll-off Boxes to meet City’s demand throughout the Term of the Agreement, and will keep all Roll-off Boxes clean, free from graffiti, equipped with reflectors, and with the name and phone number of Contractor in letters not less than three (3) inches high on the exterior of the Roll-off Box so as to be visible when the Roll- off Box is placed for use. Contractor shall properly cover all open Roll-off Boxes during transport as required by the State Vehicle Code. 4.6.4.5 Repair of Bins and Roll-off Boxes Contractor shall be responsible for repair and maintenance of Bins and Roll -off Boxes at no additional charge, and replacing lost, stolen or damaged Bins and Roll-off Boxes within two (2) Working Days at no additional charge to the Customer or to City. All repairs must restore the Bins and Roll-off Boxes to their full functionality. Unsightly/worn-out Bins and Roll-off Boxes shall be replaced by Contractor upon Customer request. 4.6.5 Litter Abatement A. Minimization of Spills. Contractor shall use due care to prevent Solid Waste, Recyclables, or fluids from leaking, being spilled and/or scattered during the Collection or transportation process. If any Solid Waste, Recyclables, or fluids leak or spill during Collection, Contractor shall promptly clean up all such materials. Each Collection Vehicle shall carry a broom, shovel, absorbent, and containment materials at all times for this purpose. Contractor shall not transfer loads from one vehicle to another on any public street, unless it is necessary to do so because of mechanical failure, or accidental damage to a vehicle, without prior written approval by City. B. Clean Up. During the Collection or transportation process, Contractor shall clean up all litter spilled during Collection or otherwise caused by Contractor. Contractor shall leave a “red tag” notice for Customer if litter not caused by Contractor is found in Contain er enclosure or around Containers. Contractor may charge Customers in accordance with the Rate Schedule for the cleaning of Container enclosures or around the Container if it is littered due to overflowing Containers. Contractor may address habitual offend ers in accordance with Section 4.3.4. A-68 59 of 123 In the event of a spill of materials (vehicle fluids, waste, leachate, etc.), Contractor shall provide a clean-up of the spill to the satisfaction of City and other governing agencies. Clean-up methods may include pressure washing (Contractor must capture and reclaim water) or other similar clean-up methods. C. Covering of Loads. Contractor shall properly cover all open debris boxes during transport to the Disposal Site. 4.6.6 Personnel A. Qualified Personnel. Contractor shall furnish such qualified drivers, mechanical, supervisory, clerical, management and other personnel as may be necessary to provide the services required by this Agreement in a satisfactory, safe, economical and efficient manner. All drivers shall be trained and qualified in the operation of vehicles they operate and must possess a valid license, of the appropriate class, issued by the California Department of Motor Vehicles. The Contractor shall be responsible for ensuring that its employees comply with all Applicable Laws and regulations and meet all federal, state and local requirements related to their employment and position. B. Hazardous Waste Employee Training. Contractor shall establish and vigorously enforce an educational program which will train Contractor ’s employees in the identification of Hazardous Waste. Contractor’s employees shall not knowingly place such Hazardous Waste in the Collection Vehicles, nor knowingly dispose of such Hazardous Wastes at the processing Facility or Disposal Site. C. Customer Courtesy. Contractor shall train its employees in Customer courtesy, shall prohibit the use of loud or profane language, and shall instruct Col lection crews to perform the work quietly. Contractor shall use its best efforts to assure that all employees present a neat appearance and conduct themselves in a courteous manner. If any employee is found to be discourteous or not to be performing servic es in the manner required by this Agreement, Contractor shall take all necessary corrective measures including, but not limited to, transfer, discipline or termination. If City has notified Contractor of a complaint related to discourteous or improper behavior, Contractor will consider reassigning the employee to duties not entailing contact with the public while Contractor is pursuing its investigation and corrective action process. Contractor shall record Customer complaints regarding Customer service personnel in accordance with Section 5.2.2. Customer service representatives receiving multiple complaints are to be transferred from Customer service duties or, with City approval, disciplined and appropriately trained. D. Unauthorized Material Removal. Contractor shall dismiss or discipline employees who remove documents or any other material from Containers, other than specifically for the purposes of Disposal and Diversion as described in this Agreement. A-69 60 of 123 E. Training. Contractor shall provide suitable operations, health and safety training for all of its employees who use or operate equipment or who are otherwise directly involved in Collection or other related operations. F. Compliance with Immigration Laws. Contractor shall be knowledgeable of and comply with all Applicable Laws. Contractor warrants and represents that all of its employees, including any and all prospective employees hired to perform services for the City under this Agreement and the employees of any subcontractor retained by the Contractor to perform a portion of the services under this Agreement, are and will be authorized to perform the services contemplated by this Agreement in full compliance with all applicable state and federal laws, rules and regulations, including, but not limited to, the Immigration and Nationality Act of 1952 (commencing with Section 1101 of Title 8 of the United States Code), and the Immigration Reform and Control Act of 1986 (commencing with Section 1324a of Title 8 of the United States Code), as amended. Contractor agrees to verify the legal status of all of its employees and provide documentation of such verification whenever requested by the City. If Contractor discovers that any employee it has retained is not in compliance with Immigration Laws, Contractor agrees to terminate such employee. G. Representations. Contractor’s employees, officers, and agents shall at no time be allowed to identify themselves or in any way represent themselves as being employees of the City. Contractor’s employees shall wear a company uniform when performing services on behalf of Contractor within the City. 4.6.7 Identification Required Contractor shall provide its employees, companies and subcontractors with identification for all individuals who may make personal contact with residents or businesses in the City, including drivers. City may require Contractor to notify Customers yearly of the form of its identification. Contractor shall provide a list of current employees, companies, and subcontractors to City upon request. City reserves the right to perform a security and identification check through the Los Angeles County Sheriff’s Department on the Contractor and all its present and future employees employed by Contractor to work in the City, in accordance with accepted procedures established by City, or for probable cause. 4.6.8 Fees and Gratuities Contractor shall not, nor shall it permit any agent, employee, or subcontractors employed by it to request, solicit, demand, or accept, either directly or indirectly, any compensation, tip, or gratuity for services authorized to be performed under this Agreement . 4.6.9 Non-Discrimination Contractor shall not discriminate in the provision of service or the employment of Persons engaged in performance of this Agreement on account of race, color, religion, sex, age, A-70 61 of 123 physical handicap or medical condition in violation of any applicable federal, state or local law. 4.6.10 Report of Accumulation of Solid Waste; Unauthorized Dumping Contractor shall direct its drivers to note (1) the addresses of any Premises at which they observe that Solid Waste and/or Recyclables are accumulating and is not being delivered for Collection; and (2) the address, or other location description, at which Solid Waste and/or Recyclables have been dumped in an apparently unauthorized manner. Contractor shall deliver the address or description to City within one (1) Working Day of such observation. 4.7 Contamination Monitoring and Minimization The Contractor shall implement a contamination monitoring program to minimize Prohibited Container Contaminants in a manner that complies with Section 18984.5 of Title 14 of the California Code of Regulations. The Contractor may conduct its contamination monitoring requirements through either Route Reviews , Waste Evaluations, or on-board video cameras, or a combination of these methods. 4.7.1 Route Reviews For routes on which the Contractor conducts Route Reviews (i.e., on-route observations of individual Containers), the routes must be reviewed at least once per year. Upon finding Prohibited Container Contaminates in a Container, Contractor shall notify the Customer of the contamination. The notice of contamination may be left at the Customer’s location, or mailed, e-mailed, or electronically messaged to the Customer. The notification shall include information about: 1) the Collection day on which the Container was contaminated, 2) the nature of the contamination (e.g., which type of Container was contaminated, etc., 3) information regarding the Customer’s obligation to properly source separate materials in the appropriate Containers and, 4) the consequences of further contamination. If feasible, the notice should include photographic evidence of the contamination. 4.7.2 Waste Evaluations For routes on which Contractor performs Waste Evaluations (i.e., conducting waste characterizations of collected material at the processing facility), Waste Evaluations shall be conducted at least twice per year from vehicle loads of Source Separated Blue Container Waste and from Source Separated Green Container Organics Waste , and at least once per quarter from vehicle loads of Gray Container Waste. Waste Evaluations shall include samples of each material type, and samples from different areas of the City, and from different seasons in the year. The Waste Evaluations shall include at least the number of samples required in Section 18984.5 (C)(1)(e) of Title 14 of the California Code of Regulations. A-71 62 of 123 If the sampled weight of Prohibited Container Contaminants in the Waste Evaluations exceeds 25 percent of the measured sample for any Container type, the Contractor shall perform one of the following: • Notify all Customers on the sampled routes of their requirement to properly separate materials into the appropriate containers. The City may provide this information by placing a notice on the Customer’s Container, gate, or door, and/or by mail, e-mail, or electronic message to the Customer; or, • Perform a targeted route review of containers on the routes sampled for waste evaluations to determine the sources of contamination and notify those Customers of their obligation to properly separate materials. The City may provide t his information to these Customers by placing a notice on the Customer ’s container gate, or door, and/or by mail, e-mail, or electronic message to the applicable Customers. 4.7.3 On-board Cameras Contractor may accomplish contamination monitoring and minimization by using on- board cameras that are directed at the vehicle hopper. If the Contractor via cameras detects excess contamination, Contractor shall follow up with the generators on that route using educational materials including mailers, door hangers, and Cart/Bin tags. The notice shall include information regarding the Customer’s requirement to properly separate materials into the appropriate Containers and may include photographic evidence. 4.8 Transportation of Solid Waste and Recyclables Contractor shall transport all Refuse Collected to a Facility designated by the Contractor pursuant to Section 4.10 (e.g., Transfer Station, Waste-to-Energy Facility, Organics Processing Facility, MRF, Disposal Site). Contractor agrees to make all reasonable efforts to separate Recyclables from Refuse for Diversion from landfill Disposal. During the Term of this Agreement, Contractor shall ensure that adequate processing and disposal capacity is available to properly handle the City ’s flow of Solid Waste including Recyclables, Organics, and Greenwaste. Contractor shall maintain accurate records of the quantities of Solid Waste and Recyclables transported to all Facilities utilized and will cooperate with City in any audits or investigations of such quantities. Contractor shall cooperate with the operator of any Disposal Site or Facility it uses with regard to operations therein, including, for example, complying with directio ns from the operator to unload Collection Vehicles in designated areas, accommodating to maintenance operations and construction of new facilities, and cooperating with its Hazardous Waste exclusion program. A-72 63 of 123 4.9 Designated Facilities Contractor shall designate each transfer station, transformation facility, processing facility or other Facility used by Contractor in the fulfillment of this Agreement, unless the City exercises its rights pursuant to Section 4.9.4. Contractor must receive written advance approval from City to use each transfer station, transformation facility, processing facility or other Facility used by Contractor in the fulfillment o f this Agreement. When requesting approval for a new facility, Contractor shall provide the reasoning for such a change to City. Contractor is responsible for ensuring that each Facility it uses is properly permitted prior to requesting City approval to use such Facility. Contractor guarantees the City capacity at its EDCO Recycling and Transfer in the City of Signal Hill for the Agreement Term for all of the City ’s Refuse, Recyclables and Organics generated and required to be Collected under this Agreement. 4.9.1 Disposal Site The Contractor shall dispose of Refuse Collected, that is not required to be processed, at the Disposal Site. Contractor has designated the Orange County Landfill System, Puente Hills MRF as the Disposal Site(s) as of the effective date o f this Agreement. 4.9.2 Designated Recycling Facility Contractor has designated EDCO Recycling and Transfer as the Recycling Facility as of the effective date of this Agreement (“Designated Recycling Facility”). Contractor shall deliver all Recyclables collected in the City to the Designated Recycling Facility, at Contractor’s expense and in accordance with all Applicable Laws. Contractor shall ensure that, after processing, residue material shall not exceed the amount permitted by Applicable Law. Contractor shall ensure that Recyclables are used in a manner that is classified as Diversion. 4.9.3 Designated Organics Processing Facility Contractor has designated EDCO Recycling and Transfer, Falcon Transfer Station and, as possible alternative/backup sites, Carson Transfer Station, Bel Art Transfer Station, and CR Transfer as the Organics Processing Facility(ies) as of the Effective Date of this Agreement (“Designated Organics Processing Facility”). Contractor shall deliver all Organics collected in the City to the Designated Organics Processing Facility. 4.9.4 Facility Replacement Due to Non-Compliance Contractor shall ensure that the Disposal Site, Designated Recycling Facility, Designated Organics Processing Facility, and other designated Facilities are properly permitted and in compliance with Applicable Law at all times during the Term. Contractor shall immediately inform City Manager in writing in the event of any non-compliance, and City, in its sole discretion, shall have the right to require the use of a different Disposal Site, A-73 64 of 123 Designated Recycling Facility, Designated Organics Processing Facility, or other designated Facility, to be selected by Contractor. The City may also, in its sole discretion, require the use of a different site at any time during the Term if the Disposal Site, Designated Recycling Facility, Designated Organics Processing Facility, or other designated Facility is found to not be in compliance with the provisions of Sections 2.5 j), 2.5 k), 2.5 l) (as the case may be), and the City determines that the Disposal Site, Designated Recycling Facility, Designated Organics Processing Facility, or other designated Facility is not acceptable due to a failure to comply with the terms of this Agreement or a finding by State or federal regulatory agencies that it is not in compliance with Applicable Law, including the Environmental Laws, and is unable to accept City’s Solid Waste, Recyclables, or Organics (as the case may be). Under no circumstances, however, shall a change in one or more of Disposal Site, Designated Recycling Facility, Designated Organics Processing Facility or other designated Facility pursuant to this Section provide a basis for an increase in the Rates. 4.10 Status of Disposal Site Any Disposal Site utilized by Contractor, shall be designed and constructed in accordance with 23 California Code of Regulations Section 2510 et seq. (“Subchapter 15”). Any such Disposal Site shall have been issued all permits from federal, state, regional, county and city agencies necessary for it to operate as a Class III Sanitary Landfill and is in full regulatory compliance with all such permits. 4.11 Dedicated Routes Solid Waste Collected in the City shall not be commingled in Collection Vehicles with Solid Waste from other jurisdictions unless and until Contractor has obtained written advance approval from the City as to the Contractor’s method of tonnage allocation. 4.12 Border Street Routing The following streets bordering the City of Rolling Hills Estates shall be Collected on Wednesdays: Browndeer Lane, Elkridge Drive, Indian Valley Road, Quailwood Drive, Stonecrest Road, and Whitley Collins Drive. 4.13 Route Audit At City’s request, but not more often than once every three years during the Term, Contractor shall conduct an audit of its Collection routes in the City at Contractor’s expense. City may use information from the audit to develop a request for proposals for a new service provider. City may instruct Contracto r when to conduct the audit in order for the results to be available for use in preparation of a request for proposals or for other City uses. City may also instruct Contractor to conduct an audit at a time that would produce the most accurate Customer service information for a new service provider to use in establishing service with Customers. City will establish the deadlines by which A-74 65 of 123 Contractor will provide City with (A) routing and account information, and (B) the route audit summary report. The route audit, at minimum, shall consist of an independent physical observation by person(s) other than the route driver of each Customer in the City. This person(s) is to be approved in advance by City. The routing and account information shall include, as a minimum, the following information for each account: For Cart Customers: • Route Number; • Truck Number; • Number of Cart Customers • Number and size of Carts by waste stream (Refuse, Recycling, Organics) • Cart condition; For Bin Customers: • Route Number; • Truck Number; • Account Name; • Account Number; • Account Service Address; • Service Level per Contractor Billing system (Quantity, Size, Frequency); • Observed Containers (Quantity and Size); • Container condition; • Proper signage; and, • Graffiti. Within thirty (30) days after the completion of the route audit, Contractor shall submit to City a report summarizing the results of the audit The route audit summary report shall include: • Identification of the routes; • Route map; • Truck numbers; • Number of accounts, by route and in total (Cart and Bin); • Confirmation that all routes are dedicated exclusively to Customers in the City; • Number and type of exceptions observed; • Total monthly service charge (Cart and Bin), pre -audit A-75 66 of 123 • Total monthly service charge (Cart and Bin), post-audit (subsequent to corrections of identified exceptions); and, The route audit summary report shall include a description of the procedures followed to complete the route audit. This description shall include the names and titles of those supervising the route audits and the name and titles of those performing the observations. Additionally, the report shall include a description of the pre -audit training of the route auditors, particularly if temporary personnel are used. The route audit summary report shall also include a description of the changes and Contractor’s plans to resolve the exceptions. The results of the audit, and supporting back-up data, shall be available for review by City or its representative. 4.14 Routing Plan Approval Contractor’s routing plan is subject to City approval and will limit cross-City traffic, traffic on major streets during rush hour, and avoid streets by schools at times when children are going to and coming from school. 4.15 Service Exceptions; Hazardous Waste Notifications A. Failure to Collect. When Solid Waste and/or Recyclables are not Collected from any Solid Waste and/or Recyclables service recipient, Contractor shall notify its service recipient in writing, at the time Collection is not made, through the use o f a “red tag” or otherwise, of the reasons why the Collection was not made, pursuant to Section 4.3.4. B. Hazardous Waste Inspection and Reporting. Contractor reserves the right to inspect Solid Waste and Recyclables put out for Collection and to reject Solid Waste and Recyclables observed to be contaminated with Hazardous Waste and the right not to Collect Hazardous Waste put out with Solid Waste and/or Recyclables. Contractor shall notify all agencies with jurisdiction, if appropriate, including the California Department of Toxic Substances Control, Local Emergency Response Providers, and the National Response Center of reportable quantities of Hazardous Waste, found or observed in Solid Waste and Recyclables anywhere within the City. In addition to other required notifications, if Contractor observes any substances which it or its employees reasonably believe or suspect to contain Hazardous Wastes unlawfully disposed of or released on any City property, including storm drains, streets or other public rights of way, Contractor will immediately notify City Manager or City Manager’s designee. Contractor shall implement and maintain a training program that will assist its em ployees in identifying and properly disposing of any Hazardous Waste that may come into their possession. Hazardous Waste Diversion Records. Contractor shall maintain records showing the types and quantities, if any, of Hazardous Waste found in Solid Wast e A-76 67 of 123 and Recyclables and which was inadvertently Collected from service recipients within the City, but diverted from landfilling. 4.16 Manual Backyard Refuse Collection Contractor shall Collect Refuse from Customer-provided Containers once per week from Single-Family Customers and Multi-Family Customers without Bin service in the areas depicted as Area C and Area D on the map in Exhibit 1. The Collection location for manual service shall be Customer’s back or side yard, or other location that is not visible from the street. These Customers shall be “Manual Collection Customers.” The number of Containers is not limited. Contractor may charge Customer for this service based on the rates in the Rate Schedule. 4.17 Portuguese Bend Beach Club Litter Containers Contractor shall Collect and Dispose of Solid Waste and Recyclables from litter containers placed at the beach property for no more than the maximum rate identified in the approved rate schedule. Under this EDCO Agreement, Contractor is required to provide this Collection service if requested, but does not have the exclusive right to provide this service, and the Portuguese Bend Beach Club may negotiat e with other haulers for this service. Contractor may charge for this service based on the rates in the Rate Schedule. 4.18 Recyclables Collection for Manual Collection Customers At no additional cost to City or Customers, Contractor shall Collect Recyclables from Contractor-provided 32-gallon Containers with unattached lids and without wheels, placed at the same Collection location as Customer-provided Refuse Containers, once per week from Manual Collection Customers. Recyclables Collected shall be the same as those Collected from Cart Customers. Contractor shall provide a sufficient number of Containers to each Customer to meet each Customer’s individual needs. 4.19 Organics Collection for Manual Collection Customers At no additional cost to City or Customers, Contractor shall Collect Organics from Contractor-provided 32-gallon wheeled Containers with unattached lids, as well as unlimited Green Waste tied and bundled as set forth in Section 4.4.1, placed at the same Collection location as Customer-provided Gray Containers, once per week from Manual Collection Customers. Contractor shall provide a sufficient number of Containers to each Customer to meet each Customer’s individual needs. A-77 68 of 123 5 Other Services 5.1 Customer Billing and Contractor Compensation 5.1.1 Cart Billing Contractor shall Bill Cart Customers on a quarterly basis during the first month of each quarter, with payment due no sooner than 45 days after the invoice dat e. Contractor shall Bill any one-time charges, such as extra Bulky Item or overage pickups. Contractor shall absorb any bad debt. If payment is not made by the due date, Contractor shall notify Customer in writing that the payment is late. If payment is not made within 30 days after due date, Contractor shall notify Customer that the invoice is over-due and that non-payment will result in suspended service and further collection action. If payment is not made within 15 days after this subsequent notice (a minimum of 90 days after initial Billing), Contractor may submit a list of overdue Customers to the City Manager and, with City Manager’s advanced written approval, may suspend service and/or pursue collection remedies. This entire sequence of notifications must be followed by Contractor prior to suspending service or pursuing collection. City shall not lien property or assist in payment collection process. Billings shall include Contractor’s telephone number for Billing and service inquiries. 5.1.2 Bin Billing Contactor shall Bill Bin Customers monthly at the beginning of the month, with payment due no sooner than 30 days after the invoice date. Contractor shall Bill any one -time charges, such as extra pickups or extra Bin cleanings. Contractor shall ab sorb any bad debt. If payment is not made within 15 days after the due date, Contractor shall notify Customer in writing that the payment is late. If payment is not made within 30 days after due date, Contractor shall notify Customer that the invoice is over-due and that non-payment will result in suspended service and further collection action. If payment is not made within 15 days after this subsequent notice, Contractor shall provide written notice to Customer that the Billing remains unpaid and that se rvice will be suspended if payment is not received within 15 days (a minimum of 90 days from initial Billing). This entire sequence of notifications must be followed by Contractor prior to suspending service or pursuing collection. City shall not lien property or assist in payment collection process. Billings shall include Contractor’s telephone number for Billing and service inquiries. A-78 69 of 123 5.1.3 Compensation Entirely Through Approved Rates Contractor Compensation is exclusively derived from revenue received as a result of the Billings for services listed on the Rate Schedule, and Contractor shall charge no additional fees unless approved in advance by the City. 5.1.4 Discounts Contractor shall offer the following discounts to its Customers: 5.1.4.1 Senior Rate Reduction Monthly service rates for qualifying Senior Cart Customers, including Backyard Service and pup route surcharges, will be reduced by ten percent (10%). “Senior(s)” are defined as persons who are 65 years of age or older. To qualify for this reduced rate, the Senior must reside at the Premises, own or lease the Premises in his/her name, and the Bill must be in the Senior’s name. Senior landlords are not entitled to the discount. Contractor may request Seniors to re-confirm their entitlement to this reduction no more than once per year, using an application form that must be approved in advance by City. 5.1.4.2 Pre-payment Discount Cart Customers that pay annually, at the beginning of the year for the full upcoming year’s service, shall receive a five percent (5%) reduction in their rate. This reduction applies to the entire rate, including both pup route and Backyard Service surcharges. 5.1.4.3 Low-Income Rate Reduction Low-income Cart Customers may apply to receive a five percent (5%) reduction in service rates. The income threshold for determination of applicability of this reduction shall be based upon the low-income thresholds established for utilities under the California Alternate Rates for Energy (CARE) program. The Bill must be in the name of the par ty qualifying for this reduction. Contractor may request reduction recipients to re -confirm their entitlement to this reduction no more than once per year, using an application form that must be approved in advance by City. 5.1.4.4 Application of Rate Reductions and Discount Rate reductions under Sections 5.1.4.1, 5.1.4.2, and 5.1.4.3 are not exclusive and a Customer may receive all reductions, if applicable. The amount of each rate reduction shall be calculated on the full rate prior to application of any other reduction as shown in Table 1 on the following page. Reductions apply to the monthly rate, including both pup route and Backyard Service surcharges, but excluding extra Cart charges, bulky item charges or overage charges. A-79 70 of 123 Table 1 – Application of Rate Reductions and Discount Contractor shall handle the administration of these rate reductions. In the event of dispute between Contractor and Customer as to the applicability of each rate reduction, the City Manager shall make the determination, which determination shall be final and binding. 5.1.5 Contractor’s Invoices Bills must include a customer service telephone number, service description, including Container size, frequency of service, Backyard Service and/or Scout Vehicle service and period billed for. City must approve Contractor billings as to content and format of invoice. All bills must carry a due date, and shall not use the phrase “due upon receipt” Bills must use the rates as they appear on the Rate Schedule, and will not separately itemize City fees, surcharges, disposal components or other breakdown of rates without advance written approval from City. 5.1.6 Customer Credits If a missed pickup is not made within the time required per Se ction 4.6.2, Customer may request a credit. Credit will be in proportion to the amount of service missed versus the total amount of service scheduled for the Billing period. 5.1.7 Customer Billing Adjustments Should Contractor determine that Contractor has underbilled a Customer, or Customers, Contractor may back-Bill for no more than six months. Amounts overbilled to Customers shall be refunded upon discovery and such refunds are not limited by time. 5.1.8 Exemption From Service Customers may request that service be suspended for a period of no less than 2 months, provided that the entire residence will be uninhabitable for that period, that Containers will not be placed for Collection, and that gardeners will not use the Organics Containers during that period. Plus Low Income or Senior Discount Paid Quarterly Paid Annually Plus Low Income or Senior Discount and Paid Annually Sr. Citizen Discount 10%15%15%20% Low-income Discount 5%15%10%20% Base Discount Paid Quarterly Total discount if also qualifies for: If a resident qualifies for: A-80 71 of 123 Customers may request that service be suspended for a period of no less than six months for a long-term vacation, provided that Containers will not be placed for Collection, and that gardeners will not use the Organics Containers during that period. Contractor may request proof of vacancy, such as suspended utility service or plane tickets. In the event of a dispute between Customer and Contractor as to whether a Customer warrants a voluntary suspension of service, City shall make the determination, which determination shall be final and binding. Contractor shall be permitted to charge a re start fee to resume service after a service suspension in accordance with the approved rate schedule and shall notify Customers requesting a suspension of this fee at the time of suspension request. 5.1.9 Late Payments Contractor may charge interest on outstanding balances of no more than 1.5% per month beginning no sooner than 90 days after the date of the invoice. Contractor may charge a maximum of $20.00 per check fee for checks returned for lack of sufficient funds. In no event may Contractor charge an interest rate or a check fee in excess of that permitted by State or Federal law. 5.1.10 Electronic Billing and Payment Contractor shall offer electronic invoice payment to Customers at no additional charge. 5.2 Customer Service 5.2.1 Local Office Contractor shall maintain an office, which shall be open (“Office Hours”), at a minimum, from 8:00 A.M. to 5:00 P.M., Monday through Friday, exclusive of holidays. Contractor shall also provide a telephone number for service calls. The telephone number shall be a toll-free number from all portions of the City. The telephone number shall be listed in the phone director(ies) distributed to the City in the firm name by which the Contractor conducts business in the City. Contractor shall be available to take live service calls at this telephone number between 8:00 A.M. and 5:00 P.M. on Monday through Friday, an d between 8:00 A.M. and 12:00 P.M. on Saturday (“Telephone Service Hours”). Contractor’s telephone system shall be adequate to handle the volume of calls typically experienced on the busiest days. If City receives more than five (5) complaints in any thirty (30) day period that Customers are unable to contact Contractor by phone, City may require Contractor to increase capacity. Contractor shall have either a representative, a message machine, or an answering service available outside of Telephone Serv ice Hours. Calls received outside of Telephone Service Hours shall be responded to on the next Working Day. Contractor’s route supervisor shall remain accessible by phone during Collection hours. The Contractor shall provide City with an emergency phone number A-81 72 of 123 where the Contractor can be reached outside of the required Office Hours. A live person, not voice-mail, shall be available at that number at all times, twenty-four hours per day. 5.2.2 Complaint Documentation Service complaints received by City will be directed to Contractor. Contractor shall keep daily logs of complaints forwarded to it for a minimum of three (3) years. Contractor shall log all complaints received, including the date and time the complaint was received, the name, address and telephone number of the caller/complainant, a description of the complaint, the name of the employee recording the complaint and the action taken by Contractor to respond to and remedy the complaint. Log shall also include each instance that Solid Waste and/or Recyclables are not Collected and the form of notification used to inform the participants of the reasons of non -Collection and the end result or means of resolution of the incident. All written Customer complaints and inquiries shall be date-stamped when received. All complaints, both oral and written, shall be initially responded to within one (1) Working Day of receipt Contractor shall use best efforts to resolve complaints within two (2) Working Days. Contractor shall log action taken by Contractor to respond to and remedy the complaint. All Customer service records and logs kept by Contractor shall be available to City upon request. City shall, at any time during regular Office Hours, have access to Contractor ’s Customer service department for purposes that may include monitoring the quality of Customer service or researching Customer complaints. 5.2.3 Resolution of Customer Complaints Should Contractor and Customers not be able to resolve a complaint, not be able to establish a mutually acceptable fee to be charged for services not included on the Rate Schedule, or otherwise disagree, the matter shall be determined by City, and City ’s decision shall be final. Intervention by City is not a condition precedent to any rights or remedies third parties might otherwise have in any dispute with Contractor. Nothing in this section is intended to affect the remedies of third parties against Contractor. 5.2.4 Service Liaison Contractor shall designate in writing a field supervisor as “Service Liaison” who shall be responsible for working with City and/or City’s designated representative(s) to resolve Customer service-related complaints. City shall have the right to approve the Contractor’s choice for a liaison. City shall be notified in advance of any change in Service Liaison. Service Liaison shall be accessible to the City daily by phone or in person. A-82 73 of 123 5.3 Public Education and Outreach – Initial and Ongoing 5.3.1 General Contractor acknowledges and agrees that education and public awareness are critical, key and essential elements of any efforts to achieve the requirements of AB 939, AB 341, AB 1826, and SB 1383. Accordingly, Contractor agrees to take direction from City to exploit opportunities to expand public and Customer knowledge concerning needs and methods to reduce, reuse and Recycle Solid Waste and to cooperate fully with City in this regard. Contractor shall maintain its own program of providing information relevant to needs and methods to reduce, reuse and Recycle Solid Waste, including materials for inclusion with its Bills. All public education materials shall be approved in advance by City prior to reproduction and distribution. 5.3.2 Education and Outreach – Initial Rollout of Organics Collection Contractor shall undertake a specific initial public education and outreach campaign to facilitate the rollout of the Organics Collection Program. This campaign shall, at a minimum, consist of the tasks and activities outlined in this Section, and be undertaken in conjunction with the Implementation Plan outlined in Exhibit 2. • Two Direct Mail Pieces – Contractor shall prepare and send two distinct direct mail pieces to all residential homes identifying program parameters. • Billing Insert – If the City billing allows, Contractor shall prepare and furnish a billing insert with a program overview at program launch. • Email Notifications – Contractor shall notify For Customers with registered email addresses through the Contractor website, Contractor shall notify customers about the program as well as send other essential service notifications. • Community Meetings – Contractor shall host community meetings in advance of program implementation to stimulate awareness. The number of community meetings shall be determined at the direction of the City. • Web Page Information – Contractor shall update the green waste page on the dedicated Rancho Palos Verdes section of the Contractor’s web site to explain the commingled organics program parameters as well as the provide the ability to order Kitchen Caddies. • Follow-Up Postcards – After program implementation, Contractor shall mail a follow-up postcard to all Single-family Customers to solicit feedback, and any answer any additional questions. A-83 74 of 123 • Environmental Times Newsletter – Contractor shall prepare and distribute The Environmental Times newsletter to provide sustainable education, and outline program parameters. • Videos - Contractor shall provide two videos that will be available on the Contractor web site. One for the program overview, and another on how to participate. • Upon request, Contractor shall provide free educational presentations to multi-family complexes, community organizations, and neighborhood groups. Presentations shall focus on reducing, reusing and recycling. During the presentations, Contractor shall distribute brochures, posters, and other promotional and educational materials. • Contractor shall develop focused bilingual education pieces for groundskeepers and custodial staff for use in ongoing education presentations. 5.3.3 Education and Outreach - On-going After the rollout of the Organics Collection Program, and for the remaining Term of this Agreement, Contractor shall undertake an ongoing campaign of public education and awareness. Prior to January 31st of each year during the Term, Contractor shall submit to the City a Public Education Plan. At a minimum, the Plan shall address all the items outlined in this Section. The City shall review, provide feedback, and approve the Plan within sixty (60) days. Upon approval by City, Contractor shall implement the Public Education Plan. • Instructional “How-to” Packets - An information packet shall be provided to each new Customer throughout this Agreement term. This packet shall: describe available services, including available Recycling and Diversion programs; provide instructions for proper use of the Carts and Bins provided (such as how to place Carts or other permitted items for Collection, the types of materials to be placed in each Cart); detail holiday Collection schedules; and provide Billing and Customer service telephone numbers. This packet shall contain updated information on how to use Containers, when, where and how to place materials for Collection, and who to contact with service or Billing questions, and for Bulky Item pickups. The packet shall also clearly indicate what materials, such as syringes and other Sharps, and other Household Hazardous Wastes (HHW ), should not be disposed of in Containers. This packet shall include instructions on how Customers should dispose of HHW, such as information on the HHW drop -off facilities and other available programs. When new Customers contact Contractor to start service, Contractor shall provide new Customers with the option of receiving this new Customer “How-to” packet through electronic mail. A-84 75 of 123 • Container Labels and Hot Stamps - All Containers shall have stickers/labels and hot stamps to provide Customers with information about what materials may be placed in which Containers. • Billing Inserts - City may require Contractor to insert notices in Contractor’s Billings four (4) times per year for each Customer type, Cart and Bin. Notices will be prepared and delivered to Contractor for insertion. Additionally, City may periodically request that Contractor include informative language directly on the invoices it sends. • Annual Brochures/Mailings - Not less than once per year during each Rate Year, Contractor shall prepare and distribute to each Customer a mailing to update Customers regarding program basics, program changes, holiday schedules and other service-related information. Mailings should promote and explain: all Sol id Waste and Recyclables programs offered by City and Contractor (such as Recycling, Organics, Holiday Tree and Bulky Item Collections) described in detail; the environmental, regulatory, and other benefits of participating in Recycling; how to properly dispose of Household Hazardous Waste such as syringes, paint, etc.; Collection schedules, including holiday schedules; Customers service numbers; and the procedures to begin and terminate services. This brochure shall be at least four (4) pages, and printed in full color. Contractor is responsible for all associated costs. • Corrective Action Notice - Contractor shall develop a corrective action notification form for use in instances where a Customer sets out inappropriate materials for Collection, that explains the appropriate manner for Disposal of such items. • Bi-annual Direct Mailed Letters for Non-Compliant Generators - Contractor shall prepare and mail notification letters to all non -compliant Multi-family Customers. • Website - Contractor shall develop and maintain a website to enable Customers to contact Contractor and to display holiday schedules, proper HHW disposal procedures, which materials are to be placed in Recyclables Containers and other useful information. Contractor’s website will provide Customers the means of entering their address to easily determine what their new Collection day will be. • Newsletter - Contractor shall produce and distribute a localized edition of Contractor’s quarterly “Environmental Times” to Customers. Customers that sign up for electronic Bill payment shall receive this newsletter by electronic mail. 5.3.4 Contractor Representative Contractor shall retain on its staff an individual who shall, as part of his or her job function, routinely visit civic groups, school assemblies, homeowners’ associations, Multi-family A-85 76 of 123 complexes and businesses, to promote and explain the Recycling and other programs Contractor offers, and participate in demonstrations, and civic events. 5.3.5 Community Events At the direction of City, Contractor shall participate in and promote Recycling and other Diversion techniques at community events and local activities. Such participation would normally include providing, without cost, Collection and educational and publicity information promoting the goals of City’s Solid Waste and Recyclables program. 5.4 Technical Assistance Program 5.4.1 Site Visits and Waste Assessments No later than two weeks after the Effective Date, Contractor will provide an outreach and technical assistance plan to the City for approval identifying the site visit schedule for which to send a Contractor representative to visit each Multi-Family Bin Customer’s Premises for the purpose of assessing how much Recyclable Material and Organics is being disposed; assessing the Recyclables and Organics Collection Service Levels needed to meet the requirements of SB 1383 Regulations; and encouraging all Customers to establish Recyclables and Organic Materials collection service at least four weeks prior to July 1, 2022 when mandatory service is required. Contractor shall also notify Customers of opportunities to reduce costs by subscribing to Recyclables and Organic Collection service, and reducing Gray Container Waste/Mixed Waste Collection service. Contractor shall contact Multi-Family and Commercial Customers and provide site visits according to the City-approved schedule. Contractor will also provide a site visit to any Multi-Family or Commercial Customer that requests a site visit, even if it is ahead of schedule. Beginning July 1, 2022 and annually thereafter, Contractor representative shall follow up with Multi-Family Customers who are required to participate in Recyclables and Organics Collection service under applicable law, including but not limited to AB 341, AB 1826, and SB 1383 and corresponding regulations. The Contractor shall ensure that these Customers are participating in the Recyclables and Organics Collection Service. If the Customer is not in compliance or not participating, the Contractor representative shall assist the Customers with selecting appropriate Containers and Container sizing, identify acceptable Solid Waste Collection services as set forth in the Agreement, and attempt to resolve any logistical barriers to providing Recyclables and Organics Collection service. Contractor shall provide ongoing, on-site training for Customers’ staff, including, but not limited to: management, kitchen staff, service employees, and janitorial staff; and Multi - Family Customers’ staff, including but not limited to: the property manager, janitorial staff, maintenance, and any other on-site staff members or contractors that handle Solid Waste. For each on-site waste assessment conducted by Contractor, Contractor shall in clude documentation of the items listed below. The City reserves the right to receive Contractor’s documentation of additional information, and shall authorize the format for required information. A-86 77 of 123 a. Pictures of material in all Containers; b. Characteristics of the property, business, and Customer type; c. Written recommendations for the appropriate Service Level for each material type; d. Provision of outreach and education materials appropriate to the Customer type; e. Determination of signage placement; f. Determination of any on-going training needs; g. Determination of any access needs; h. Documentation of any special service needs (such as, but not limited to, seasonal Collection service, automated on-call Compactor, etc.); and, i. Documentation of records of communications with the Customer. 5.5 Customer Waiver Program Coordination The City has the authority to grant to individual Customers waivers from the requirement to subscribe to Recyclables and Organic Waste Collection service. These waivers may be granted for de minimis generation, lack of space, or every other week service. The City cannot be delegated to a private entity (e.g., Contractor) the authority to grant these waivers. Contractor shall advise the City in determining which Customers shall qualify for a waiver. 5.5.1 Contractor Waiver Request on Behalf of Customer Upon reasonable belief that a Customer may qualify for a de minimis, physical space, or Collection frequency waiver, the Contractor may submit a request to the City to grant a waiver to the Customer, provided that adequate evidence of the de minimis, physical space, or Collection frequency waiver requirements specified in 14 CCR Section 18984.11 is included with the request. The City shall review and approve or deny the waiver request. Contractor’s request for consideration of a waiver shall include the Customer’s name and address, type of Commercial Customer, or number of multi-Family units if Customer is a Multi-Family Premises, reasons Customer may be eligible for the waiver, and evidence such as, but not limited to: Service Level data, photo documentation, weight records, and technical assistance assessment results. 5.5.2 Waiver Reverification It shall be the responsibility of the Contractor to verify that the Customers with de minimis, physical space constraint, or Collection frequency waivers continue to meet the waiver requirements set forth in this Section. Contractor shall conduct such reverifications of waivers through inspection of each Customer’s Premises and review of applicable A-87 78 of 123 records at least once every five (5) years for de minimis and physical space constraint waivers. The Contractor shall maintain a record of each waiver verification and provide a monthly report to the City documenting the waiver reverifications performed and recommendations to the City on those waivers that Contractor conclud es are no longer warranted. The City shall make a final determination of the waiver eligibility of Customers. 5.5.3 Contractor Recordkeeping of Customer Granted Waivers Upon Contractor request, no more than four (4) times per year, the City shall provide Contractor an updated listing of waivers approved by the City, including the Customers ’ names, mailing address, service address, and type of waiver. Contractor shall maintain waiver-related records and report on waiver verifications. 5.6 Inspection and Enforcement 5.6.1 General During the Term, Contractor shall perform a an annual compliance review for each Multi- family Customer as described in this Section. 5.6.2 Commercial Customer Compliance Reviews The Contractor shall complete a compliance review of all Multi -Family and Commercial Customers that generate two (2) cubic yards or more per week of Solid Waste, including Organic Waste, to determine their compliance with: (i) Customer requirements under the City’s Solid Waste Collection program; and, (ii) if applicable for th e Customer, Self- Hauling requirements pursuant to 14 CCR Section 18988.3 and the Municipal Code, including whether a Multi-Family or Commercial Business is complying through Back- Hauling Source Separated Recycled and Organics Materials Source Separated Org anic Materials. The compliance review may mean a ‘desk’ review of records to determine Customers’ compliance with the above requirements and does not necessarily require on-site observation of service; however, the City may require that the Contractor perform an on-site observation of service in addition to or in lieu of the desk review if needed to obtain the required information. 5.6.3 Number of Reviews The Contractor shall conduct enough compliance reviews, Hauler Route reviews, and inspections of Customers, to adequately determine the Customers’ overall compliance with SB 1383 Regulations, AB 1826, AB 341, and the Municipal Code. The number of reviews shall be no less than one (1) per year. The City reserves the right to require additional inspections, if the City determines in its sole discretion that the number of inspections conducted by the Contractor is insufficient. The City may require the Contractor to prioritize inspections of entities that the City determines are more likely to be out of compliance. A-88 79 of 123 5.6.4 Non-Compliant Entities From July 1, 2022 through June 30, 2023, Contractor shall provide educational materials in response to non-compliant Customers. Contractor shall provide these educational materials to the non-compliant Customers within thirty (30) days of determination of non- compliance or immediately upon determination of non -compliance if such non- compliance is determined during an inspection o r a Route review. Contractor shall document the non-compliant Customers and the date and type of education materials provided, and shall report such information to the City. Beginning January 1, 2024, the Contractor shall, in addition to providing the educ ation materials described in this subsection, document non-compliant Customers and Customers determined through Contractor’s compliance reviews pursuant to Section 5.6.2 and shall report all Customers and Customers with violations of SB 1383 Regulations to the City. The City shall be responsible for subsequent enforcement action against the Customers. 5.6.5 Documentation of Inspection Actions The Contractor shall generate a written and/or electronic record and maintain documentation for each inspection, and compliance review conducted and shall provide copies to the City on request. 5.7 Procurement of Products with Recycled and Organics Contents The Contractor shall comply with the purchasing and recordkeeping requirements described in this Section. 5.7.1 Recycled-Content Paper. The Contractor shall procure Paper Products and Printing and Writing Paper for invoices, billing statements and inserts, reports, and public education mate rials, consistent with the requirements of the Public Contract Code (PCC) Sections 22150 through 22154. Additionally, Paper Products and Printing and Writing Paper procured by the Contractor shall be eligible to be labeled with an unqualified recyclable label, as defined in 16 Code of Federal Regulations (CFR) Section 260.12 (2013). Contractor shall state on all materials prepared with post-consumer recycled content the following: ‘Printed on Recycled Paper.’ In accordance with 14 CCR Section 18993.3(c), the Contractor shall require all businesses from whom it purchases Paper Products and Printing and Writing Paper to certify in writing: • The minimum percentage, if not the exact percentage, of postconsumer material in the Paper Products and Printing and Writing Paper offered or sold to the Contractor. The certification shall be furnished under penalty of perjury in a form and manner determined by the Contractor and approved by the City. The City may waive the certification requirement if the percentage of postconsumer material in the Paper Products, Printing and Writing Paper, or both can be verified by a product label, catalog, invoice, or a manufacturer or vendor internet website; and, A-89 80 of 123 • That the Paper Products and Printing and Writing Paper offered or sold to the Contractor are eligible to be labeled with an unqualified recyclable label as defined in 16 CFR Section 260.12 (2013). 5.7.2 Provision of Mulch Upon City request, Contractor shall procure and provide on the City’s behalf up to five hundred (500) cubic yards per calendar year of bulk Mulch derived from recovered Organic Waste for use in City parks and facilities. Contractor shall provide an additional five hundred (500) cubic yards per calendar year of bulk Mulch for distribution to City residents. Contractor shall deliver Mulch in rolloff boxes or via dump truck within thirty (30) calendar days of request to the Silo Yard, or any accessible location within the City limits. Upon request, Contractor shall provide the City with Mulch lab results and specifications. All Mulch provided by Contractor must meet or exceed State requirements for Mulch quality, including those standards regarding Mulch maturity, reduction of pathogens, elimination of weed seeds, and concentrations of physical contaminants such as glass, plastic, metal, and other Non-Organic Recyclables. All Mulch provided by Contractor must be suitable for use in landscaping, parks, sports fields, and community gardens, and must be suitable for distribution to the general public. 5.7.3 Renewable Natural Gas If requested by City, Contractor shall provide the name, location, and contact information of each entity, operation, or Facility from whom the Contractor procured Renewable Natural Gas (RNG). If requested by City, Contractor shall provide the total amount of RNG procured by the Contractor for use in Contractor vehicles in the City of Rancho Palos Verdes, in diesel gallon equivalents (DGE), including copies of any receipts, invoices, or other similar documentation. 5.7.4 Recordkeeping Requirements Contractor shall maintain records that demonstrate ongoing compliance with these requirements, including, but not limited to, copies of receipts, invoices, or other proof of purchase that describe the products purchased, by volume and type for all products specified in this section; and copies of certifications or other verifications required by this Agreement. Contractor shall submit these records, upon the City request. 5.8 Waste Generation/Characterization Studies Contractor acknowledges that City must perform Solid Waste and Recyclables generation and Disposal characterization studies periodically to comply with the requirements of AB 939. Contractor agrees to participate and cooperate with City and i ts agents and to accomplish studies and data collection and prepare reports, as needed and directed by City, to determine weights and volumes of Solid Waste and Recyclables Collected and A-90 81 of 123 characterize Solid Waste and Recyclables generated, disposed, transformed, diverted or otherwise handled/processed, by Customer type (Cart, Bin), to satisfy the requirements of AB 939. Contractor will at its sole expense conduct such a waste generation and characterization study upon request of City, but not more than once every two years. A-91 82 of 123 6 Contractor Compensation and Rates 6.1 General The maximum rates set forth in Exhibit 3, and as more fully defined as Contractor Compensation in this Article, shall be the maximum amount Contractor may charge Customers as full, entire and complete compensation due pursuant to this Agreement for all labor, equipment, materials and supplies, taxes, insurance, bonds, letters of credit, overhead, Disposal, transfer, profit and all other things necessary to perform all the services required by this Agreement in the manner and at the ti mes prescribed, subject to the substantive and procedural requirements of Proposition 218 (the “Maximum Rate Schedule”). Contractor shall impose no other charges for services provided to Customers unless and until such additional fees or compensation have been duly noticed and subjected to a public hearing process in accordance with Proposition 218. Contractor shall not charge for Collection at Premises owned and/or operated by the City now and in the future. 6.2 Schedule of Future Adjustments; Automatic Adjustments; Prop 218 Beginning with the Rate Year starting July 1, 2023 and for all subsequent Rate Years during the Term, Contractor may request an annual adjustment to the Maximum Rate Schedule shown in Exhibit 3, subject to meeting the requirements of Proposition 218. The Contractor shall submit its request in writing, to be received by City in Person or via certified mail or by other means approved by the City, by the preceding March 30, and shall be based on the method of adjustment described in Section 6.3. Failure to submit a written request by March 30 shall result in Contractor waiving the right to request such an increase to the Maximum Rate Schedule for the subsequent Rate Year. Missed rate adjustments may not be added to rate adjustment applications in ensuing years. Further adjustments and/or increases to the Maximum Rate Schedule are strictly subject to the assent of the City and compliance with Proposition 218. The City intends to comply with all Applicable Laws, including without limitation Proposition 218, concern ing the setting of adjustments to the Maximum Rate Schedule under this Agreement. • Notice of Increases. Contractor shall give prompt written notice of any duly- adopted rate increases to all customers, which notice shall inform customers of the exact date on which the increase becomes effective. These notices shall be provided on the Contractor's publicly-accessible website and shall also be included in those billing invoices mailed out at a time, and in conformance with, Government Code § 53756. • No-Waiver of City Discretion. While City reserves all powers afforded to cities generally under the provisions of Applicable Law, this Agreement, including the rate adjustment elements hereof, has been agreed to by the parties following arms - A-92 83 of 123 length negotiations and upon advice of counsel, for the dual purposes of safeguarding public health and facilitating the performance of obligations undertaken by Contractor on City’s behalf and for its benefit. Accordingly, while this Agreement does not require City’s approval of a Maximum Rate Schedule adjustment in every case, it does contemplate that City will exercise its powers reasonably and in good faith, and shall favorably consider and shall accord proper weight to a Maximum Rate Schedule proposal if accompanied by substantial supporting evidence. In no case will City's failure to approve any specific Maximum Rate Schedule adjustment be a default hereunder, and City bears no liability to Contractor for any damages suffered by Contractor as a result of the failure to pass new Maximum Rate Schedules or adjustments thereto. Accordingly, the City Council is completely free within its police powers to exercise its discretion in considering such matters, and the City has not contracted away any of its police powers or duties to protect the public health, safety or general welfare of its citizens pursuant to State and Federal law. 6.3 Method of Inflationary Adjustments Contractor’s rates in Exhibit 3, or those in effect at the time, shall be adjusted at the same rate as the annual change in the Consumer Price Index for All Urban Consumers (CPI - U): U. S. city average, (seasonally adjusted) for the Garbage and Trash Collection detailed expenditure category (Mnemonic: XCPIUEHG02.IUSA). However, such inflationary adjustments shall only apply “automatically” to the extent permitted by Government Code § 53756 and properly noticed pursuant to such statute. In determining the annual change in the CPI, Contractor shall compare the change in the index for the twelve months ending in the December that immediately precedes the planned July 1 rate adjustment effective date. For each adjustment, the ending index value from the previous year’s adjustment shall be used as the beginning index value for the current year ’s adjustment calculation. 6.4 Maximum Allowable Rate Year Adjustment In any Rate Year, the annual rate adjustment may not exceed six percent (6%). If a proposed adjustment to the Maximum Rate Schedule in any one year exceeds six percent (6%), the portion of the adjustment that is disallowed may be added to any subsequent Rate Year’s adjustment to the extent that a subsequent adjustment remains below six percent (6%). New or increased Federal, State or locally imposed per ton disposal fee surcharges are excluded from the six percent (6%) per year rate adjustment cap. 6.5 Extraordinary Adjustments Subject to meeting the substantive and proced ural requirements of Proposition 218, Contractor may request in writing an adjustment to the Maximum Rate Schedule other than that allowed under Section 6.3 in the event of extraordinary (i.e., non-inflationary) changes in the cost of providing service under this Agreement. Contractor may submit such a request not more frequently than once every twelve (12) months. Such changes shall not include changes in tipping fees for Refuse Disposal, Recyclable Material, Green A-93 84 of 123 Waste or Organics processing costs, changes in the market value of Recyclables ’, changes in the cost of organics processing or land application, inaccurate estimates by the Contractor of its proposed cost of operations, unionization of Contractor’s work force, change in wage rates or employee benefits, or the inability of the Contractor to dispose of any or all Solid Waste at a selected landfill, including due to closure of a Disposal Site. The only exception that would permit an extraordinary adjustment based upon changes to the Refuse Disposal gate rate would be an increase in a direct per ton surcharge assessed at the Disposal Site by federal, state or local regulatory agencies after the Effective Date. Contractor is expected to comply with SCAQMD Rule 1193, and the Air Resource Board’s emission standards as they may be approved for Refuse removal vehicles, as well as other Federal, State and local laws and regulations that may be enacted during the Term, with no additional compensation. Extraordinary rate adjustments shall only be effective after approval by City Council. For each request for an adjustment to the Maximum Rate Schedule that Contractor may charge Customers brought pursuant to this section , Contractor shall prepare a schedule documenting the extraordinary costs and how such costs are proportionally and actually reflected in the Maximum Rate Schedule proposal. Such request shall be prepared in a form acceptable to City with support for assumptions made by Contractor in preparing the estimate. Contractor shall also submit a schedule showing how its total costs and total revenues have changed over the past three (3) years for the services provided under this Agreement. City shall review the Contractor’s request and, in City’s sole judgment and absolute, unfettered discretion, make the final determination as to whether an adjustment to the Maximum Rate Schedule will be made, and, if an adjustment is permitted following Proposition 218 procedural compliance, the appropriate amount of the adjustment. City may consider increases or decreases in the Contractor’s total revenues and total cost of services when reviewing an extraordinary rate adjustment request. 6.6 Brush Clearing Tonnage Threshold Adjustment Customer rates are assumed to include the cost of processing up to 100 tons of brush (the “threshold”) Collected per Section 4.4.5 per calendar year. In the event that the number of tons Collected during these brush clearing events in any one calendar year exceeds this 100 ton threshold, the threshold for subsequent calendar years will be set at this higher amount. The rate adjustment effective the July 1 following the calendar year in which the threshold was exceeded will include the annual cost to process the number of brush tons by which the threshold was exceeded, as follows: (new tonnage threshold - old tonnage threshold) x per ton brush processing rate(1) = Y Y ÷ Current annual rate revenue = % increase to the annual rate adjustment(2) (1) The per ton brush processing rate per ton shall be $95.00 for rate adjustments based upon calendar year 2021 tonnage, and increased by CPI index in Section 6.3, and annually thereafter. A-94 85 of 123 (2) As calculated in Section 6.4 above. Rate adjustments will only be made in this manner and apply to subsequent years; no adjustments shall be made for the actual year in which the threshold was exceeded. The threshold for subsequent calendar years and, if applicable, subsequent rate adjustments shall be the new, higher tonnage volume upon which the rate adjustment was based. This rate adjustment may be carried out at least three decimal points (to one -tenth of one percent). 6.7 Supporting Information Any request for an adjustment to the maximum rates made pursuant to Sectio n 6.5 shall be accompanied by a copy of Contractor’s certified annual financial statements prepared by a Certified Public Accountant, which shall have been prepared in compliance with Rule 58 of the “Rules and Regulations of the State Board of Accountancy,” as established by the California Code of Regulations, Title 16, Chapter I. Such Certified Public Accountant shall be entirely independent of the Contractor and shall have no financial interest whatsoever in the business of Contractor. City may specify the form and detail of the financial statements. 6.8 Potential Future Organics Facility on Palos Verdes Peninsula If requested by City, Contractor shall work cooperatively with City and other local agencies to explore the feasibility of siting an Organics Processing Facility on the Palos Verdes Peninsula. In the event that an Organics Processing Facility is sited and becomes operational on the Palos Verdes Peninsula, Contractor shall reduce its custome r rates to reflect the cost savings resulting from: a) decreased operating costs resulting from reduced vehicle travel time to the more proximate organics processing facility on the Palos Verdes Peninsula, and, b) reduced tipping fees at the organics processing facility on the Palos Verdes Peninsula. A-95 86 of 123 7 Review Of Services and Performance 7.1 Performance Review Meeting City may hold a meeting or a public hearing annually to review Contractor ’s Solid Waste and Recyclables Collection efforts, source reduction, processing and other Diversion services and overall performance under this Agreement (the “Solid Waste Services and Performance Review Meeting”). The purpose of the Solid Waste Services and Performance Review Meeting is to provide for a discussion and review of technological, economic, and regulatory changes in Collection, source reduction, Recycling, processing and Disposal to achieve a continuing, advanced Solid Waste and Recyclables Collection, source reduction and Recycling and Disposal system; and to ensure services are being provided by Contractor with adequate quality, effectiveness and economy, and in full compliance with the terms of this Agreement. Topics for discussion and review at the Solid Waste Services and Performance Review Meeting shall include, but shall not be limited to, services provided, feasibility of providing new services, application of new technologies, Customer complaints, amendments to this Agreement, developments in the law, new initiatives for meeting or exceeding the’ goals of AB 939, AB 341, AB 1826, and SB 1383, regulatory constraints, results of route audits, and Contractor performance. City and Contractor may each select additional topics for discussion at any Solid Waste Services and Performance Review Meeting. City shall notify Contractor of its intent to hold a Solid Waste Services and Performance Review Meeting at least sixty (60) days in advance. Thirty (30) days after receiving notice from City of a Solid Waste Services and Perfo rmance Review Meeting, Contractor shall submit a report to City which may contain such information as it wishes to have considered, and shall contain the following: a) Current Diversion rates and a report on Contractor’s outreach activities for the past year. b) Recommended changes and/or new services to improve City’s ability to meet the goals of AB 939, AB 341, AB 1826, and SB 1383 and to contain costs and minimize impacts on rates. A specific plan for compliance shall be included. c) Any specific plans for provision for new or changed services by Contractor. d) Reports on Customer complaints. The reports required by this Agreement regarding Customer complaints shall be used as one basis for review of Contractor’s performance, and Contractor may submit other relevant performance information and reports for consideration at the Solid Waste Services and Performance Review Meeting. In addition to the above, City may request Contractor to submit any other specific information relating to its performance for consideration at the Solid Waste Services and Performance Review Meeting, and any Customer may submit comments or complaints during or before the Meeting, either orally or in writing. Contractor shall be present at and participate in the Solid Waste Services and Performance Review Meeting. A-96 87 of 123 As a result of its findings following any Solid Waste Services and Performance Review Meeting, City may require Contractor to provide expanded or new services within a reasonable time and City may direct or take corrective actions for any performance inadequacies (although nothing contained in this provision should be construed as requiring City to hold a Solid Waste Services and Performance Review Meeting in order to enforce any rights or remedies it has pursuant to the terms of this Agreement.) Should City require expanded or new services as a remedy for Contractor’s failure to perform its obligations hereunder, no additional compensation shall be due for such services. Otherwise, any new or expanded services required of Contractor shall be subject to the provisions of Section 2.9. A-97 88 of 123 8 Records, Reports and Information Requirements 8.1 General Contractor shall maintain such accounting, statistical and other records related to its performance under this Agreement as shall be necessary to develop the financial statements and other reports required by this Agreement. Also, Contractor agrees to conduct data collection, information and record keeping, and reporting activities needed to comply with Applicable Laws and regulations and to meet the reporting and Solid Wa ste and Recyclables program management needs of City. To this extent, such requirements set out in this Agreement shall not be considered limiting or necessarily complete. In particular, this Article is intended to only highlight the general nature of reco rds and reports and is not meant to exactly or comprehensively define the scope and content of the records and reports. Further, with the written direction or approval of City, the records and reports to be maintained and provided by Contractor in accordan ce with this Agreement shall be adjusted in number, format, or frequency. Contractor shall maintain all records necessary to allow the City to determine Contractor ’s compliance with the terms of this Agreement and compliance with the performance standards presented in this Agreement. The records shall be maintained in a manner that allows for easy verification of Contractor’s performance. 8.2 Records 8.2.1 General Contractor shall maintain records required to conduct its operations, to support requests it may make to City, and to respond to requests from City in the conduct of City business. Adequate record security shall be maintained to preserve records from events that can be reasonably anticipated such as a fire, theft and earthquake. Electronically maintained data/records shall be protected, backed up and stored at a separate site from the original data. All records shall be maintained for five (5) years, and shall continue to be available for five (5) years after the expiration of this Agreement, unless a short er retention period is specifically provided in this Agreement (e.g., Section 5.2.2 “Complaint Documentation”). After minimum holding periods are met, Contractor will notify City 90 days before destroying records. Contractor agrees that the records of any and all companies conducting operations addressed in this Agreement shall be provided or made available to City and its official representatives during normal business hours. Account histories shall be accessible t o the City by computer for a minimum of five (5) years. City may review or utilize any of the records described in this section for any purpose whatsoever. Such records include, but are not limited to, financial, Solid Waste and Recyclables, CERCLA and Disposal records. A-98 89 of 123 8.2.2 Financial Records Contractor shall maintain financial records relating to its operations pursuant to this Agreement separate and segregated from such records relating to its other operations. Contractor shall maintain at least the following records: • Audited financial statements for Contractor; • Financial statements of revenue and expense for this Agreement segregated from the other operations of Contractor including a description of segregation methodology (City may require this information to be at least complied if requested under Section 6.7 or Section 8.3.5); and, • Complete descriptions of related party transactions (corporate and/or regional management fees, inter-company profits from transfer, processing or Disposal operations). 8.2.3 Solid Waste and Recyclables Records Contractor shall maintain and make available to the City upon request the following records relating to its operations pursuant to this Agreement. a) Customer services and Billing/Service payment records; b) Records of tons Collected, processed, diverted and disposed by waste stream (Refuse, Recycling, Organics), by Customer type (Cart, Bin), and the Facilities (Transfer Station, MRF, Transformation Facility or landfill) where such material was taken; c) Quantity of Recyclables recovered by material type, as well as quantity of material diverted from landfills in compliance with AB 939, AB 341, AB 1826, and SB 1383; d) Bulky Item results and Special Event tonnages, including tons disposed and diverted; e) Routes; f) Facilities, equipment and personnel used; g) Facilities and equipment operations, maintenance and repair; h) Number and type of Refuse, Recycling and Organics Containers in service; A-99 90 of 123 i) Complaints; and, j) Missed pickups. 8.2.4 CERCLA Defense Records City views the ability to defend against actions arising under the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) and related litigation as a matter of great importance. For this reason, City regards the ability to prove where Solid Waste Collected in Rancho Palos Verdes was taken for Disposal, as well as where it was not taken, to be matters of concern. Contractor shall maintain data retention and preservation systems which can establish where Solid Waste Collected in the City was landfilled (and therefore establish where it was not landfilled), as well as where Recyclables and Organics Collected in the City were taken for processing and where any residual Refuse was taken for Disposal, for not less than five (5) years following the termination of this Agreement, and agrees to notify City’s Risk Administrator and City Attorney at least ninety (90) days before destroying such records thereafter. At any time, including after the expiration of the Term of this Agreement, Contractor shall provide copies of such records to City within fifteen (15) days of City’s request for such records. Records shall be in chronological and organized form and readily and easily interpreted. The requirements of this section shall survive the expiration of the Term. 8.2.5 Other Programs’ Records Records for other programs shall be tailored to specific needs. In general, they shall include: a) Plans, tasks, and milestones; and, b) Accomplishments in terms such as dates, activities conducted, quantities of products used, produced or distributed, and numbers of participants and responses. 8.2.6 Audit City may conduct an audit of Contractor at any time. The scope of the audit, and auditing party, will be determined by City and the scope may include, but is not limited to, compliance with terms of this Agreement, Customer service levels and Buffing, fee payments, Gross Receipts, tonnage, and verification of Diversion rate. The first audit, to be performed during 2024, will be based on the Contractor’s reports and records from July 1 2022 through calendar year 2023. Audits will be performed every third year thereafter, (e.g., the audit performed during 2026 will be based upon revenue from calendar years 2024 and 2025). Contractor will reimburse the City the cost of such audits (including audits conducted by City staff) up to $75,000 for the first audit, and $35,000 for each subsequent audit in 2022 dollars. The $35,000 amount shall be increased annually by the change in CPI using the formula for the change in the service component of the A-100 91 of 123 rates in Section 6.3. Costs incurred by Contractor for conducting its own route audits, as required under this Agreement, are not included as part of this audit cost. Should an audit conducted or authorized by the City disclose that fee s payable by Contractor were underpaid by two percent (2%) or more, that tonnage was mis reported by 2% or more, or that more than two percent (2%) of the Customers were inaccurately billed based on the auditor’s sampling, for the period under review, City may expand the scope of the audit and also recover additional audit costs from the Contractor. 8.2.7 Payments and Refunds Should an audit disclose that fees payable by the Contractor were underpaid or that Customers were overcharged for the period under review, Contractor shall pay to City any underpayment of fees and/or refund to Contractor’s Customers or to City, as directed by City, any overcharges within thirty (30) days following the date of the audit. Contractor shall pay interest to the City for any underpayment or overcharges at an annual rate of 12%. Undercharges shall not be billed in arrears for more than six (6) months of service, with any remaining undercharges absorbed by Contractor. Should an audit disclose that fees were overpaid, City shall credit such amounts against future fees payable by Contractor. 8.3 Reports 8.3.1 Report Formats and Schedule Records shall be maintained in forms and by methods that facilitate flexible use of data contained in them to structure reports, as needed. Reports are inte nded to compile recorded data into useful forms of information that can be used to, among other things: a) Determine and set rates and evaluate the financial efficacy of operations; b) Evaluate past and expected progress towards achieving AB 939, AB 341, AB 1826, and SB 1383 goals and objectives; c) Determine needs for adjustment to programs; and, d) Evaluate Customer service and complaints. Contractor may propose report formats that are responsive to the objectives and audiences for each report. The format of each report shall be approved by City. In addition to submitting all reports on paper, Contractor agrees to submit all reports in an electronic format approved by City, compatible with City’s software/computers at no additional charge. A-101 92 of 123 Reports shall be submitted within thirty (30) calendar days after the end of the reporting period. Annual reports for which a date is not otherwise specified in this Agreement shall be submitted within thirty (30) calendar days after the end of th e calendar year. If requested, Contractor’s complaint summary, described in Section 5.2.2, shall be sent to the City Manager within five (5) Working Days of request. All reports shall be submitted to: City Manager (or designated representative) City of Rancho Palos Verdes 30940 Hawthorne Blvd. Rancho Palos Verdes, CA 90275 8.3.2 Monthly Reports The information listed below shall be the minimum reported for the preceding month: a) Warning notices issued for contaminated Recyclables and Organics Containers. 8.3.3 Quarterly Reports Quarterly Report should contain at a minimum the information required in the monthly report and include the following: a) Solid Waste and Recyclables Collected by Contractor for each month, sorted by type of Solid Waste Collected and diverted (Refuse, Construction and Demolition Waste, Organics) or Recyclables in tons (including contamination and Diversion rates for each waste stream and Customer type), Customer type (Cart, Bin) and identifying by tonnage and type the Facilities where the Solid Waste or Recyclables were processed or disposed. b) Quantity of Recyclables recovered by material type, as well as quantity of material diverted from landfills in compliance with AB 939, AB 341, AB 1826, and SB 1383; c) Gross Receipts by sector (Cart, Bin). d) Narrative summary of problems encountered (including scavenging) and actions taken with recommendations for City, as appropriate. e) Materials Sales. Sales statement showing: kinds of material, quantity sold (in tons), and materials rejected for sale. A-102 93 of 123 f) Complaint summary for the qu arter summarized by nature of complaints. g) Description of Contractor outreach activities and copies of promotional and public education materials sent during the quarter. h) Other information or reports that City may reasonably request or require. 8.3.4 Annual Report The Annual Report is to be essentially in the form and content of the quarterly reports, but shall also include: a) A summary of the number of accounts and of Containers in service as of December 31 by size (number of gallons, number of yards), sector (Cart, Bin), service frequency, and type of service (Refuse, Recyclables, Organics, Construction and Demolition Waste). b) Records of tons Collected, processed, diverted and disposed by waste stream (Refuse, Recycling, Organics), by Customer type (Cart, Bin), and the Facilities (Transfer Station, MRF, or landfill) where such material was taken; c) Gross Receipts by sector (Cart, Bin). d) A complete inventory of vehicles used to provide all services, including make, year, type, fuel used, use, California license number and whether or not it is used as a spare. e) Documentation of compliance with all applicable air pollution contro l laws for each vehicle. f) A summary of the number of Containers by size (number of gallons, number of yards) and type of service (Refuse, Recyclables, Organics). g) General information about the Contractor and its most recent annual report. h) Copy of Hazardous Waste Diversion records showing types and quantities, if any, of Hazardous Waste that was inadvertently Collected, but diverted from landfilling. i) Number of routes and route hours per day by type of service as of December 31. A-103 94 of 123 j) Operations plan outlining the Collection routes, intervals of Collection and Collection times for all materials Collected under this Agreement. k) Documentation supporting that calendar year ’s Diversion rate. l) Other information or reports that City may reasonably request or requir e. 8.3.5 Financial Report the City may, at City’s option, request and be provided with Contractor’s financial reports for the most recently completed fiscal year in connection with any audit, extraordinary rate adjustment request, or verification of other information required under this Agreement. Contractor shall be required to provide the City with its audited financial statements only in the event that Contractor requests an extraordinary rate adjustment under Section 6.5. City and Contractor agree to use reasonable efforts to protect the confidential nature of the Audited Financial Statements, subject to the provisions of Section 12.16. Financial statements shall include a supplemental combining schedule showing Contractor’s results of operations, including the specific revenues and expenses in connection with the operations provided for in this Agreement, separated from others included in such financial statements. The financial statements and footnotes shall be prepared in accordance with generally accepted accounting principles (GAAP) and audited, in accordance with generally accepted auditing standards (GAAS) by a certified public accountant (CPA) licensed (in good standing) to practice public accounting in the State of California as determined by the State of California Department of Consumer Affairs Board of Accountancy. The cost for preparation of the financial statements and audit shall be borne by Contractor as a direct cost of service. In addition, Contractor shall provide to City the supplemental schedule on a compiled basis. 8.4 Database for SB 1383 Reporting and Implementation Record Contractor shall furnish and maintain a database dedicated to the record keeping requirements of SB 1383. This system shall be capable of assisting the City to maintain all the information required by SB 1383 in a central location as well as providing the City with templates and a shared google environment for gathering data from nonexclusive commercial haulers. Contractor shall provide the City with access to the SB 1383 reporting platform. Contractor shall provide SB 1383 database at no additional charge. Contractor’s database shall maintain, monitor, and report information related to the following SB 1383 Implementation Record requirements: • Organic Collection Services • Hauler Program • Contamination Minimization • Waivers A-104 95 of 123 • Education and Outreach • Edible Food Recovery Program • Recycled Organic Waste Procurement • Recycled Paper Procurement • Commercial Edible Food Generators • Inspection and Enforcement Contractor shall work directly with the City to ensure the City receives required information in a timely manner. Contractor shall work as a liaison between the City and CalRecycle for the annual conference call, site visits and preparation of the Electronic Annual Report (EAR). 8.5 Reporting Adverse Information Contractor shall provide City two copies (one to the City Manager, one to the City Attorney) of all reports, pleadings, applications, notifications, Notices of Violation, communications or other material relating in any way to Contractor’s performance of services pursuant to this Agreement, submitted by Contractor to, or received by Contractor from, the United States, California Environmental Protection Agency, CalRecycle, the Securities and Exchange Commission or any other federal, state or local agency, including any federal or state court. Contractor need not submit routine traffic and parking violations. Copies shall be submitted to City within thirty (30) days of receipt by Contractor, or sooner if reasonably apparent that to do so is materially relevant, and any responses by Contractor shall be submitted to City simultaneously with Contractor’s filing or submission of such matters with these agencies. Contractor’s routine correspondence to these agencies need not be routinely submitted to City, but shall be made available to City promptly upon City’s written request. 8.6 Right to Inspect Records City shall have the right to inspect or review the specific documents or records required expressly or by inference pursuant to this Agreement, or any other similar records o r reports of Contractor or its Affiliates that City shall deem, in its sole discretion, necessary to evaluate annual reports, compensation applications provided for in this Agreement and Contractor’s performance provided for in this Agreement. Contractor s hall make all records and documents to be reviewed and inspected by City as a part of any audit or other record review conducted by City, available for City’s review, inspection and copying within five (5) days of receiving written notice from City requesting the same. 8.7 Failure to Report The refusal or failure of Contractor to file any required reports, or to provide required information to City, or the inclusion of any materially false or misleading statement or representation by Contractor in such report shall be deemed a material breach of this Agreement as described in Section 11.1 and shall subject Contractor to all remedies which are available to the City under this Agreement or otherwise. A-105 96 of 123 9 Indemnification, Insurance, Bond and Letter of Credit 9.1 Indemnification Contractor hereby agrees to and shall indemnify and hold harmless Indemnitees from and against any and all loss, liability, penalty, damage, costs and fees (including but not limited to all fees and charges of engineers, architects, attorneys and other professionals as well as all Court or other dispute resolution costs, and costs of exhibits, reports and other similar defense expenses), forfeiture, claim, demand, action, proceeding or suit in law or equity of any and every kind and description (including, but not limited to, injury to and death of any Person and damage to property, or for contribution or indemnity claimed by third parties) arising or resulting from and in any way connected with (1) the negligence or willful misconduct or intentional acts or omissions of Contractor, its officers, employees, agents, contractors and/or subcontractors in performing services under this Agreement; (2) the failure of Contractor, its officers, employees, agents, representatives, contractors and/or subcontractors to comply in all respects with the provisions of this Agreement, Applicable Laws (including, without limitation, the Environmental Laws), ordinances and regulations, and/or applicable permits and licenses; (3) the acts of Contractor, its officers, employees, agents, representatives, contractors and/or subcontractors in performing services under this Agreement for which strict liability is imposed by law (includin g, without limitation, the Environmental Laws). The foregoing indemnity shall apply to any such loss, liability, penalty, damage, cost, forfeiture, claim, demand, action, proceeding, suit, injury, death or damage, except that which is caused solely by the negligence or willful misconduct of the Indemnitees’, provided such willful misconduct or negligence is determined by agreement between the parties or by the findings of a court of competent jurisdiction. In instances where an Indemnitee is determined by a greement between the parties or by the findings of a court of competent jurisdiction to have engaged in willful misconduct or been negligent and where the Indemnitees ’ willful misconduct or negligence accounts for only a percentage of the liability involved, the obligation of Contractor under this Section 9.1 will be for that entire portion or percentage of liability not attributable to the willful misconduct or negligence of the Indemnitee(s). Contractor further agrees to and shall, upon demand of City, at Contractor’s sole cost and expense, defend (with attorneys acceptable to City) the Indemnitees against any claims, actions, suits in law or equity or other proceedings, whether judicial, quasi-judicial or administrative in nature, arising or resulting from any of the aforementioned events, and to reimburse City for any and all costs and expenses City incurs in providing any such defense, either before, during or after the time Contractor elects to provide such defense, including any and all costs incurred in overseeing any defense to be provided herein by Contractor. Contractor, upon demand of City, made by and through the City Attorney, shall protect City and appear in and defend the Indemnitees in any claims or actions by third parties, whether judicial, administrative or otherwise, including, but not limited to disputes and litigation over the definitions of “Solid Waste” or “Recyclables,” the scope of the rights granted in this Agreement, conflicts between the rights granted in this Agreement and A-106 97 of 123 rights asserted by other Persons, or the limits of City’s authority with respect to the grant of licenses, or agreements, exclusive or otherwise, or asserting rights under the United States or California Constitutions or any federal or state law to provide Solid Waste Collection Services in the Service Area. THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL BE GIVEN THE BROADEST POSSIBLE INTERPRETATION AND SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT. 9.2 Hazardous Substances Indemnification A. Without regard to any insurance coverage or requirements, and without limiting the above general indemnification obligation in any way, Contractor specifically agrees to and shall, to the maximum extent perm itted by law, defend (with counsel acceptable to City), reimburse, indemnify, and hold harmless the Indemnitees from and against any and all claims, actions, liabilities, damages, demands, judgments, losses, costs, liens, expenses, suits, actions, attorneys’ fees, consultant fees, penalties and any and all other losses, damages, fees and expenses of whatever kind or nature (“Claims”) (including but not limited to response costs, investigative costs, assessment costs, monitoring costs, treatment costs, clean -up costs, removal costs, remediation costs, and similar costs, damages and expenses) that arise out of or are alleged to arise out of or in any way relate to any action, inaction or omission of Contractor that: 1. results in any demand, claim, notice, order, or lawsuit, asserting that any Indemnitee is liable, responsible or in any way obligated to investigate, assess, monitor, study, test, treat, remove, remediate, or otherwise clean-up, any Hazardous Contaminant (as defined in this Agreement); or 2. relates to material Collected, transported, recycled, processed, treated or disposed of by Contractor. B. Contractor’s obligations pursuant to this section shall apply, without limitation, to: 1. any Claims brought pursuant to or based on the provisions of any Environmental Law; 2. any Claims based on or arising out of or alleged to be arising out of the ownership, use, lease, sale, design, construction, maintenance or operation of Contractor of any Facility; A-107 98 of 123 3. any Claims based on or arising out of or alleged to be arising out of the marketing, sale, distribution, storage, transportation, Disposal, processing or use of any materials recovered by Contractor; 4. any Claims based on or arising out of or alleged to be arising out of any breach of any express or implied warranty, representation or covenant arising out of or in connection with this Agreement. C. The foregoing indemnity and defense obligations shall apply irrespective of the negligence or willful misconduct of Contractor or any Affiliate of Contractor. D. For purposes of this section, the term “Hazardous Contaminant” shall mean any Hazardous Substance, any Hazardous Waste, any crude oil or refined or unrefined petroleum product or any fraction or derivative; and any asbestos or asb estos- containing material. The term “Hazardous Contaminant” shall also include any substances added by any and all amendments to any Environmental Laws defining the terms in the prior sentence, whether made before or after the date of execution of this Agreement. E. In the event that the City exercises its right in writing under Section 4.8 to direct Contractor to use a Disposal Site other than a site approved in this Agreement, and that site is not owned or operated by Contractor, this indemnification shall not apply for the tonnage directed by the City to this Disposal Site. F. THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL BE GIVEN THE BROADEST POSSIBLE INTERPRETATION AND SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT. 9.3 Indemnification - Failure to Meet Diversion Requirements A. To the extent authorized by law, Contractor agrees to indemnify and hold harmless City from and against all fines and/or penalties imposed by CalRecycle in the event the source reduction and Recycling goals or any other requirement of AB 939, AB 341, AB 1826, and SB 1383 are not met by City with respect to the waste stream Collected under this Agreement. B. Contractor warrants and represents that it is familiar with City’s waste characterization study as set forth in City’s Source Recovery and Recycling Element (SRRE), and that it has the ability to and will provide sufficient programs and services to ensure City will meet or exceed the Diversion requirements (including, without limitation, amounts of Solid Waste to be diverted, time frames for Diversion, and any other requirements) set forth in AB 939, AB 341, AB 1826, and SB 1383, with respect to that portion of the Solid Waste and Recyclables generated in the City that is the subject of this Agreement. A-108 99 of 123 C. Contractor agrees to protect and defend Indemnitees with counsel selected by Contractor and approved by City, to pay all costs and fees (including, without limitation, fees and charges of engineers, architects, attorneys and other professionals, and costs of exhibits, reports and other similar defense expenses) and to indemnify and hold Indemnitees harmless from and against all fines or penalties imposed by CalRecycle if the Diversion goals specified in California Public Resources Code Section 41780 as of the date of this Agreement and hereafter throughout are not met by the City with respect to the Solid Waste and Recyclables Collected by Contractor and if the lack in meeting such goals are attributable to the failure of the Contractor to implement and operate the Recycling or Diversion programs or undertake the related activities required by this Agreement. 9.4 Insurance Contractor shall procure and maintain during the entire Term of this Agreement the following types of insurance, and shall maintain the following minimum levels of coverage, which shall apply to any claims which may arise from or in connection with Contractor ’s performance hereunder or the actions or inactions of any of Contractor’s officers, agents, representatives, employees, or subcontractors in connection with Contractor’s performance. The insurance requirements hereunder in no way limit Contractor’s various defense and indemnification obligations, or any other obligations as set forth in this Agreement. A. Minimum Scope of Insurance. Coverage shall be at least as broad as: 1. Insurance Services Office Commercial General Liability form CG 00 01, or current equivalent as approved by the Insurance Services Office. 2. Insurance Services Office form number CA 00 01 covering Automobile Liability, code 1 “any auto” and endorsement CA 00 25. 3. Workers’ Compensation insurance as required by the Labor Code of the State of California and Employers Liability insurance. B. Minimum Limits of Insurance. Contractor shall maintain in force for the Term limits no less than: A-109 100 of 123 1. Comprehensive General Liability: Ten Million Dollars ($10,000,000) limit aggregate and Five Million Dollars ($5,000,000) limit per occurrence for bodily injury, personal injury and property damage. 2. Automobile Liability: Ten Million Dollars ($10,000,000) limit aggregate and Five Million Dollars ($5,000,000) limit per accident for bodily injury and property damage. 3. Environmental Impairment Liability: Three Million Dollars ($3,000,000) limit aggregate. 4. Workers’ Compensation and Employers Liability: Workers’ compensation limits as required by the Labor Code of the State of California or provide evidence of State approval to be self-insured and Employers Liability limits of $1,000,000 per accident. 5. Crime Insurance Policy/Fidelity Bond: Contractor shall secure and maintain during the life of this contract a blanket fidelity bond or proof of crime insurance policy from a company doing business in the State of California on all personnel in its employment. The bond or policy shall be issued in the amount of at least $1,000,000 per occurrence. Said bond shall protect City from any losses sustained through any fraudulent or dishonest act or acts committed by any employees of the provider and subcontractors, if any. Proof of coverage must be submitted to City within 60 calendar days after execution of the contract and prior to the delivery of services. Proof of the fidelity bond or crime insurance policy shall be submitted to the agency annually during the contract renewal period. C. Deductibles and Self-Insured Retentions. Any deductibles or self-insured retentions must be declared to and approved by City, which approval shall not be unreasonably withheld. If, in the reasonable opinion of the City, Contractor does not have sufficient financial resources to protect the City from exposure with respect to any deductibles or self-insured retentions, at the option of City, either: the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City, its officials, employees and agents; or Contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. D. Other Insurance Provisions. The policies are to contain, or be endorsed to contain, the following provisions: A-110 101 of 123 1. General Liability and Automobile Liability Coverages a) City, its elective and appointive boards, commissions, officials, employees, agents and volunteers are to be named as additional insureds as respects: liability arising out of activities performed by or on behalf of Contractor; products and completed operations of Contractor; Premises owned, leased or used by Contractor; or vehicles owned, leased, hired or borrowed by Contractor. The coverage shall contain no special limitations on the scope of protection afforded to City, its elective and appointive boards, commissions, officials, employees, agents or volunteers. b) Contractor’s insurance coverage shall be primary insurance as respects City, its elective and appointive boards, commissions, officials, employees, agents and volunteers. Any insurance or self-insurance maintained by City, its officials, elective and appointive boards, commissions, employees, agents or volunteers shall be excess of Contractor’s insurance and shall not contribute with it. c) Any failure to comply with reporting provisions of the policies shall not affect coverage provided to City, its officials, elective and appointive boards, commissions, employees, agents or volunteers. d) Coverage shall state that Contractor’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer’s liability. 2. Workers’ Compensation and Employers Liability Coverage - The insurer shall agree to waive all rights of subrogation against City, its officials, elective and appointive boards, commissions, employees, agents and volunteers for losses arising from work performed by Contractor for City. A-111 102 of 123 3. All Coverages - Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days ’ prior written notice by certified mail, return receipt requested, has been given to City. E. Acceptability of Insurers. The insurance policies required by this section shall be issued by an insurance company or companies authorized to do business in the State of California and with a rating in the most recent edition of Best’s Insurance Reports of size category VII or larger and a rating classification of A or better. F. Verification of Coverage. Simultaneously with the execution of this Agreement, Contractor shall furnish City certificates of each policy of insurance required hereunder, in form and substance satisfactory to City. The certificates and endorsements for each insurance policy are to be signed by a Person authorized by that insurer to bind coverage on its behalf. Such certificates shall show the type and amount of coverage, effective dates and dates of expiration of policies and shall have all required endorsements. The certificates and endorsements are to be on forms provided by or acceptable to City and are to be received and approved by City before work starts. If City requests, copies of each policy, together with all endorsements, shall also be promptly delivered to City. Renewal certificates will be furnished periodically to City to demonstrate maintenance of the required coverage throughout the Term. G. Contractors and Subcontractors. Contractor shall include all contractors and subcontractors as insureds under its policies or shall furnish separate certificates and endorsements for each contractor and subcontractor. All coverages for contractors and subcontractors shall be subject to all of the requirements stated in this Agreement. H. Required Endorsements 1. Insurance policies shall contain an endorsement in substantially the following form: A-112 103 of 123 “Thirty (30) days prior written notice by certified mail, return receipt requested, shall be given to City in the event of cancellation, reduction in coverage, or non-renewal of this policy. Such notice shall be sent to: City Manager City of Rancho Palos Verdes 30940 Hawthorne Blvd. Rancho Palos Verdes, CA 90275 2. “City, its public officials, officers, employees, consultants, agents, volunteers, and independent contractors serving in the role of City officials are additional insureds on this policy.” 3. “This policy shall be considered primary insurance as respects any other valid and collectible insurance maintained by City, including any self-insured retention or program of self-insurance, and any other such insurance shall be considered excess insurance only.” 4. “Inclusion of City as an insured shall not affect City’s rights as respects any claim, demand, suit or judgment brought or recovered against Contractor. This policy shall protect Contractor and City in the same manner as though a separate policy had been issued to each, but this shall not operate to increase Contractor’s liability as set forth in the policy beyond the amount shown or to which Contractor would have been liable if only one party had been named as an insured.” I. Other Insurance Requirements 1. In the event any services are delegated to another company or subcontractor, Contractor shall require such Contractor or subcontractor to provide statutory workers’ compensation insurance and employer’s liability insurance for all of the Contractor or subcontractor’s employees engaged in the work in accordance with this Section 9.4. The liability insurance required by this Section 9.4 shall cover all Contractor or subcontractors or the Contractor or subcontractor must furnish evidence of insurance provided by it meeting all of the requirements of this Section 9.4. A-113 104 of 123 2. Contractor shall comply with all requirements of the insurers issuing policies. The carrying of insurance shall not relieve Contractor from any obligation under this Agreement. If any claim exceeding the amount of any deductibles or self-insured reserves is made by any third Person against Contractor or any Contractor or subcontractor on account of any occurrence related to this Agreement, Contractor shall promptly report the facts in writing to the insurance carrier and to City. If Contractor fails to procure and maintain any insurance required by this Agreement, City may take out and maintain, at Contractor’s expense, such insurance as it may deem proper and deduct the cost of that insurance from any moneys due Contractor. 9.5 Faithful Performance Bond Concurrently with execution of this Agreement, Contractor shall deliver to City a performance bond in the sum of the amount of One Million Seven Hundred Thousand Fifty Dollars ($1,750,000), similar in form to that attached hereto as Exhibit 4, which secures the faithful performance of this Agreement, including, without limitation , payment of any penalty and the funding of any work to cure a breach of this Agreement, unless such requirement is waived by the City Manager. The performance bond shall be executed by a surety company licensed to do business in the State of California, h aving an A: VII or better rating, and approved by the City; and included on the list of surety companies approved by the Treasurer of the United States. The bond shall contain the original notarized signature of an authorized officer of the surety and affi xed thereto shall be a certified and current copy of his or her power of attorney. The bond shall be unconditional and remain in force during the entire Term, and during the continuation period after the Term as provided in Section 9.9. 9.6 Faithful Performance Letter of Credit In addition to the performance bond required by Section 9.5 above, Contractor shall furnish an irrevocable letter of credit in the amount of Two Hundred Fifty Thousand Dollars ($250,000), from a financial institution acceptable to the City and in a for m acceptable to the City Attorney as security for the performance of this Agreement (the “LOC”). The LOC shall be the sole responsibility of Contractor. The LOC shall be remain in force during the entire Term, and during the continuation period after the Term as provided in Section 9.9. The LOC shall be released within thirty (30) days after both (i) the expiration of the continuation period provided in Section 9.9, or upon the earlier termination of this Agreement; and (ii) Contractor’s satisfactory performance of all obligations hereunder. A-114 105 of 123 9.7 Forfeiture of Performance Bond In the event Contractor shall for any reason become unable to, or fail in any way to, perform as required by this Agreement, City may declare a portion or all of the performance bond which is necessary to recompense and make whole the City forfeited to the City. Upon partial or full forfeiture of the performance bond, Contractor shall restore the performance bond to its face amount within thirty (30) days of the City ’s declaration. Failure to restore the performance bond to its full amount within thirty (30) d ays shall be a material breach of this Agreement. 9.8 Forfeiture of Letter Of Credit Thirty (30) days following City providing Contractor with written notice of its failure to pay City any amount owing under this Agreement, City may draw upon the LOC for purp oses including, but not limited to: a. Payment of sums due under the terms of this Agreement which Contractor has failed to timely pay to City b. Reimbursement of costs borne by City to correct violations of this Agreement not corrected by Contractor, including but not limited to the liquidated damages described in Section 11.3. City may draw upon the entire LOC and convert it to a cash deposit if Contractor fails to cause the LOC to be extended or replaced with another satisfactory letter of credit no later than 60 days prior to its expiration during the Term of this Agreement. 9.9 Performance Security Beyond Service Term Some Agreement requirements extend beyond the Term and other requirements, such as minimum Diversion rates per Section 4.3.6, will not be substantiated until after the final service date. Therefore, the Contractor shall not terminate the performance bond or letter of credit, and will renew them to ensure continuous availability to the City, until receiving a written release from the City. Any performance bond or letter of credit will automatically expire at the end of 36 months after the end of the Term. Permission from the City to discontinue holding these performance securities does not relieve Contractor of payments to the City that may be due, or may become due. A-115 106 of 123 10 City’s Right to Perform Service 10.1 General In the event that Contractor, for any reason whatsoever, fails, refuses or is unable to Collect, Recycle, process, transport or dispose of any or all Solid Waste or Recyclables as required by this Agreement, at the time and in the manner provided in this Agreement, for a period of more than forty-eight (48) hours, and if, as a result, Solid Waste should accumulate in the City to such an extent, in such a manner, or for such a time that such accumulation endangers or menaces the public health, safety or welf are, then City shall have the right, but not the obligation, (1) to perform, or cause to be performed, such services itself with its own or other personnel without liability to Contractor; and/or (2) to take possession of any or all of Contractor’s land, equipment and other property used or useful in the Collection and transportation of Solid Waste and Recyclables, and to use such property to Collect and transport any Solid Waste and Recyclables generated within the City which Contractor would otherwise be obligated to Collect, transport and properly dispose of or process pursuant to this Agreement. Notice of City’s determination to effect its rights under this Section may be given orally by telephone to Contractor at its principal office and shall be effective immediately. Written confirmation of such oral notification shall be sent to Contractor within twenty -four (24) hours of the oral notification. Contractor further agrees that in such event: 1. It will take direction from City to effect the transfer of possession of equipment and property to City for City’s use, or for use by any Person or entity designated by the City. 2. It will, if City so requests, keep in good repair and condition all of such equipment and property, provide all motor vehicles with fuel, oil and other service, and provide such other service as may be necessary to maintain this property in operational condition. 3. City may immediately engage all or any personnel necessary or useful for the Collection and transportation of Solid Waste and Recyclables, including, if City so desires, employees previously or then employed by Contractor. Contractor further agrees, if City so requests, to furnish City the services of any or all management or office Personnel employed by Contractor whose services are necessary or useful for Solid Waste and Recyclables Collection, transportation, processing and Disposal operations and for the Billing and Collection of fees for these services. City agrees that it assumes responsibility for the proper and normal use of such equipment and facilities while in its possession. A-116 107 of 123 If the interruption or discontinuance in service is caused by any of t he reasons listed in Section 11.4, City shall pay to Contractor the reasonable rental value of the equipment and facilities, possession of which is taken by City, for the period of City’s possession, if any, which extends beyond the period of time for which Contractor has rendered Bills in advance of service, for the class of service involved. If the interruption or discontinuance in service is caused by any other reason, regardless of City’s implementation of options under this agreement, City may consider this a default. 10.2 Billing and Compensation to City During City’s Possession Contractor agrees that it shall reimburse City for any and all costs and expenses incurred by City, beyond that billed and received by City, in taking over possession of the above - mentioned equipment and property for Solid Waste and Recyclables service in such manner and to an extent as would otherwise be required of Contractor under the terms of this Agreement. Such reimbursement shall be made from time to time after submission by City to Contractor of each statement listing such costs and expenses, but in no event later than five (5) Working Days from and after each such submission. 10.3 City’s Right to Relinquish Possession It is further mutually agreed that City may at any time at its discretion relinquish possession of any or all of the above -mentioned property to Contractor and thereupon demand that Contractor resume the Solid Waste Collection Services as provided in this Agreement, whereupon Contractor shall be bound to resume the same. 10.4 City’s Possession Not a Taking The Parties agree that City’s exercise of its rights under this Article (1) does not constitute a taking of private property for which compensation must be paid, (2) shall not create any liability on the part of City to Contractor, and (3) does not exempt Contractor from any of the indemnity and insurance provisions of this Agreement, which are meant to extend to circumstances arising under this section provided that Contractor is not required to indemnify City against claims and damages arising from the sole negligence of City, its public officials, officers, employees, consultants, agents, volunteers, and independent contractors serving in the role of City officials in the operation of Collection Vehicles during the time City has taken possession of such vehicles. 10.5 Duration of City’s Possession City’s right pursuant to this Article to retain temporary possession of Contractor’s facilities and equipment, and to render Collection services, shall terminate when City determines that such services can be resumed by Contractor, or when City no longer reasonably requires such property or equipment. In any case, City has no obligation to maintain possession of Contractor’s property or equipment and/or continue its use for any period of time and may at any time, in its sole discretion, relinquish possession to Contractor. A-117 108 of 123 11 Default, Remedies and Liquidated Damages 11.1 Events of Default All provisions of this Agreement to be performed by Contractor are considered material. Each of the following shall constitute an event of default by the Contractor: A. Fraud or Deceit or Misrepresentation. If the Contractor engages in, or attempts to practice, any fraud or deceit upon City or makes a misrepresentation regarding material information to City. B. Insolvency or Bankruptcy. If Contractor becomes insolvent, unable, or unwilling to pay its debts, files a bankruptcy petition or takes steps to liquidate its assets. C. Failure to Maintain Coverage. If Contractor fails to provide or maintain in full force and effect the Workers’ Compensation, liability, or indemnification coverage as required by this Agreement; or if Contractor fails to provide or maintain in full force and effect the faithful performance bond and faithful performance letter of credit required by Sections 9.5 and 9.6 of this Agreement. D. Violations of Regulations. If Contractor violates any order, rule or regulation of any regulatory body having jurisdiction over Contractor relative to this Agreement, provided that Contractor may contest any such orders or filings by appropriate proceedings conducted in good faith, in which case no breach of this Agreement shall be deemed to have occurred until a final decision adverse to the Contractor is entered. E. Failure to Perform. If Contractor ceases to provide all or a portion of the Collection, processing or Recycling services, or any other Solid Waste Collection Services as required under this Agreement for a period of two (2) consecutive days or more, for any reason within the control of Contractor. This includes, without limitation, any failure to perform by Contractor due to labor unrest, including strike, work stoppage or slowdown, sickout, picketing, or other concerted job action, if not excused pursuant to Section 11.4. F. Failure to Pay. If Contractor fails to make any payments required under this Agreement and/or refuses to provide City, within ten (10) days of the demand, with required information, reports, and/or records in a timely manner as provided for in this Agreement. G. Failure to Cooperate with Audits. Failure to complete, perform or cooperate with any audit as described by this Agreement. H. Failure to Submit Reports or Documentation. Failure to complete or to provide required reports or documents to City as required by this Agreement. A-118 109 of 123 I. Acts or Omissions. Any act or omission by Contractor relative to the services provided under this Agreement which violates the terms, conditions, or requirements of this Agreement, or AB 939, AB 341, AB 1826, and SB 1383, or any Applicable Law. Any failure to correct or remedy any such violation within the time set in the written notice of the violation or, if Contractor cannot reasonably correct or remedy the breach within the time set forth in such notice, if Contractor should fail to start to correct or remedy such violation within the time set forth in such notice and diligently effect such correction or remedy thereafter. J. Crimes. Any situation in which Contractor or any of its officers, directors or employees are found guilty of any crime related to the performance of this Agreement, or of any crime related to anti-trust activities, illegal transport or Disposal of hazardous or toxic materials, or bribery of public officials. The term “found guilty” shall be deemed to include any judicial determination that Contractor or any of Contractor’s officers, directors or employees is guilty as well as any admission of guilt by Contractor or any of Contractor’s officers, directors or employees including, but not limited to, the plea of “guilty”, “nolo contendere”, “no contest”, and “guilty to a lesser charge.” K. False or Misleading Statements. Any representation or disclosure made to City by Contractor in connection with or as an inducement to entering into this Agreement, or any future amendment to this Agreement, which proves to be false or misleading in any material respect as of the time such representation or disclosure is made, whether or not any such representation or disclosure appears as part of this Agreement. L. Attachment. The seizure of, attachment of, or levy on, the operating equipment of Contractor, including, without limits, its equipment, maintenance or office facilities. M. Suspension or Termination of Service. Any termination or suspension of the transaction of business by Contractor lasting more than two (2) consecutive days. This includes, without limitation, any termination or suspension of the transaction of business by Contractor due to labor unrest, including strike, work stoppage or slowdown, sickout, picketing, or other concerted job action, if not excused pursuant to Section 11.4. A-119 110 of 123 N. Failure to Provide Assurance of Performance. If Contractor fails to provide reasonable assurances of performance as required under Section 11.6. O. Commingling of Recyclables with Refuse/Landfilling of Recyclables. If Contractor empties a Container of properly set out Recyclables or Organics into a Refuse load, or transports Recyclables or Organics to a landfill or other location at which the material will not be diverted from landfilling. P. Failure to Meet 50% Diversion Goal. Contractor fails to divert at least 50% of all Solid Waste it Collects, per Section 4.3.6, for two consecutive calendar years. Contractor shall have forty-eight (48) hours from the time it is given notification by City to cure any default arising under subsections C, E, F, G, H, I, K, L, M and N provided, however, that City shall not be obligated to provide Contractor with a notice and cure opportunity if Contractor has committed the same or simil ar breach within a twenty-four (24) month period. Contractor acknowledges that it is not entitled to receive notice of default, or to cure such default, with respect to those matters listed in subsections A, B, D, K and P above. 11.2 Right to Terminate Upon Default and Right to Specific Performance If Contractor commits a material breach, including specifically any of the matters listed in subsections A through P of Section 11.1 above (and, if permitted to cure, does not cure it within the forty-eight (48) hours), City shall be entitled to unilaterally terminate this Agreement or impose other such sanctions (which may include financial sanctions, temporary suspensions or any other conditions it deems appropriate short of termination) as it shall deem proper. Should City decide to terminate this Agreement upon a default by Contractor, City shall have the right to do so upon giving ten (10) days notice to Contractor, and shall not be required to take any further action (such as holding any hearing, bringing any suit or taking any other action.) City’s rights to terminate this Agreement and to take possession of Contractor ’s Facility and/or equipment are not exclusive, and City’s termination of this Agreement shall not constitute an election of remedies. Instead, such remedies shall be in addition to any and all other legal and equitable rights and remedies that City may have. By virtue of the nature of this Agreement, the urgency of timely continuous and high - quality service, the time required to effect alternative service, and the rights granted by City to Contractor, the remedy of damages for a breach of this Agreement by Contractor is inadequate and City shall be entitled to seek injunctive relief and/or specific performance of any breach of this Agreement. 11.3 Liquidated Damages A. General. City finds, and Contractor agrees, that as of the time of the execution of A-120 111 of 123 this Agreement, it is impractical, if not impossible, to reasonably ascertain the extent of damages which shall be incurred by City as a result of a breach by Contractor of certain specific obligations under this Agreement. The factors relating to the impracticability of ascertaining damages include, but are not limited to, the fact that (i) substantial damage results to members of the public who are denied services or denied quality or reliable service; (ii) such breaches cause inconvenience, anxiety, frustration, and deprivation of the benefits of this Agreement to individual members of the general public for whose benefit this Agreement exists, in subjective ways and in varying degrees of intensity which are incapable of measurement in precise monetary terms; (iii) that the services that are the subject of this Agreement might be available at substantially lower costs than alternative services and the monetary loss resulting from denial of services or denial of quality or reliable services is impossible to calculate in precise monetary terms; and (iv) the termination of this Agreement for such specific breaches, and other re medies are, at best, a means of future correction and not remedies which make the public whole for past breaches. B. Service Performance Standards; Liquidated Damages for Failure to Meet Standards. The parties further acknowledge that consistent, reliable Solid Waste and Recyclables Handling Service is of utmost importance to City and that City has considered and relied on Contractor’s representations as to its quality of service commitment in entering this Agreement with it. The Parties further recognize that some quantified standards of performance are necessary and appropriate to ensure consistent and reliable service and performance. The Parties further recognize that if Contractor fails to achieve the performance standards, or fails to submit required documents in a timely manner, City and its residents will suffer damages and that it is and will be impractical and extremely difficult to ascertain and determine the exact amount of damages that City will suffer. Therefore, without prejudice to City’s right to treat such breaches as an event of default under this Article 11, the Parties agree that the following liquidated damage amounts represent a reasonable estimate of the amount of such damages for such specific breaches, considering all of the circumstances existing on the date of this Agreement, including the relationship of the sums to the range of harm to City that reasonably could be anticipated and the anticipation that proof of actual damages would be costly or impractical. In placing their initials at the places provided, each party specifically confirms the accuracy of the statements made above and the fact that each party has had ample opportunity to consult with legal counsel and obtain an explanation of the liquidated damage provisions at the time that the Agreement was made. Contractor City Initial Here __________ Initial Here ____ Contractor agrees to pay (as liquidated damages and not as a penalty) the amounts set forth below: A-121 112 of 123 1. Collection Reliability For each failure to start service to a new Customer account within seven (7) days after order, which exceeds five (5) such failures annually: $100.00 For each failure, which exceeds ten (10) such failures annually, to Collect Solid Waste and/or Recyclables from any established Customer account on the scheduled Collection day and not make up the Collection within the time allotted per Section 4.6.2: $100.00 2. Collection Quality For each occurrence of failure to properly return empty Containers to avoid pedestrian or vehicular traffic impediments or to place Containers upright which exceeds ten (10) such occurrences annually: $50.00 For each occurrence of excessive noise or discourteous behavior: $250.00 For each occurrence of Collecting Solid Waste and/or Recyclables during unauthorized hours which exceeds ten (10) such occurrences annually: $100.00 For each occurrence of damage to private property that exceeds five (5) such occurrences annually: $250.00 For each failure to clean up Solid Waste and/or Recyclables spilled from Solid Waste and/or Recyclables Containers within ninety (90) minutes that exceeds ten (10) such failures annually: $100.00 3. Customer Responsiveness For each failure to initially respond to a Customer complaint within one (1) Working Day, and for each additional day in which the complaint is not addressed, which exceed a cumulative total for all Customers of ten (10) such days annually: $50.00 For each failure to process Customer complaints as required by Article 5, which exceed a cumulative total for all Customers of ten (10) such failures annually: $50.00 For each failure to remove graffiti from Containers, or to replace with Containers bearing no graffiti, within two (2) Working Days of request from City or Customer: $ 50.00 per day For each failure to repair or replace a damaged or missing Container within two (2) Working Days of request from City or Customer: $ 50.00 per day A-122 113 of 123 For each failure to process a claim for damages within thirty (30) days from the date submitted to Contractor: $50.00 For each additional thirty (30) day increment of time in which Contractor has failed to resolve a claim for damages within thirty (30) days from the claim date: $50.00 4. Diversion Efforts For every Green Cart or Blue Cart Collected as Refuse without issuing a red tag per Section 4.3.4: $50 per Cart 5. Timeliness of Submissions to City Any report shall be considered late until such time as a correct and complete report is received by City. For each calendar day a report is late, the daily liquidated damage amount shall be: Monthly Reports: $50 per day Quarterly Reports: $50 per day Annual Reports: $100 per day 6. Accuracy of Billing Each Customer invoice that is not prepared in accordance with the Rate Schedule, in excess of ten (10) such invoices annually: $25 per invoice 7. Cooperation with Service Provider Transition For each day routing information requested by City in accordance with Section 12.8 is received after City-established due dates, both for preparation of a request for proposals and for new service provider’s implementation of service : $1,000/day For each day delivery of keys, access codes, remote controls, or other means of access to Solid Waste and/or Recyclables Containers is delayed beyond one (1) day prior to new service provider servicing Customers with access issues, as described in Section 12.8: $1,000/ day For delay in not meeting the requirements contained in Sections 4.13 and 12.8 in a timely manner, in addition to the daily liquidated damages for breach under 7(a) and 7(b) above, liquidated damages of: $10,000 City may determine the occurrence of events giving rise to liquidated damages through the observation of its own employees or representative or investigation of Customer complaints. Prior to assessing liquidated damages, City shall give Contractor notice of its intention to do so. The notice will include a brief description of the incident(s)/non -performance. A-123 114 of 123 Contractor may review (and make copies at its own expense) all information in the possession of City relating to incident(s)/non-performance. Contractor may, within ten (10) days after receiving the notice, request a meeting with City. Contractor may present evidence in writing and through testimony of its employees and others relevant to the incident(s)/non-performance. City will provide Contractor with a written explanation of its determination on each incident(s)/non-performance prior to authorizing the assessment of liquidated damages. The decision of City shall be final. C. Amount. City may assess liquidated damages for each calendar day or event, as appropriate, that Contractor is determined to be liable in accordance with this Agreement. D. Timing of Payment. Contractor shall pay any liquidated damages assessed by City within ten (10) days after they are assessed. If they are not paid within the ten (10) day period, City may proceed against the performance bond required by this Agreement or find Contractor in default and terminate this Agreement pursuant to Section 11.2, or both. 11.4 Excuse from Performance The Parties shall be excused from performing their respective obligations hereunder in the event they are prevented from so performing by reason of floods, earthquakes, other natural disasters, war, civil insurrection, riots, acts of any government (including judicial action), and other similar catastrophic events which are beyond the control of and not the fault of the party claiming excuse from performance hereunder. Labor unrest, including, but not limited to, strike, work stoppage or slowdown, sick -out, picketing, or other concerted job action conducted by Contractor’s employees or directed at Contractor is excused from performance only to the extent that the following requirements are met • Contractor provides a contingency plan to the City prior to the execution of this Agreement demonstrating how services will be provided during the period of labor unrest. The contingency plan is subject to City approval and Contractor shall amend the plan until it meets City requirements, including reasonably demonstrating how City’s basic Collection and sanitary needs will be met to the City’s satisfaction. • Contractor shall meet all requirements of this plan or City may choose to revoke this excuse from performance offered under this Agreement and may choose to use enforcement provisions under this Agreement, including Sections 11.1, 11.2 and 11.3, in which case Contractor is not excused from performance and Contractor shall be obligated to continue to provide service notwithstanding the occurrence of any or all of such events. The party claiming excuse from performance shall, within two (2) da ys after such party has notice of such cause, give the other party notice of the facts constituting such cause and asserting its claim to excuse under this section. A-124 115 of 123 The interruption or discontinuance of Contractor’s services caused by one (1) or more of the events excused shall not constitute a default by Contractor under this Agreement. Notwithstanding the foregoing, however, if Contractor is excused from performing its obligations hereunder for any of the causes listed in this section for a period of nin ety (90) days or more, City shall nevertheless have the right, in its sole discretion, to (i) take possession of Contractor’s land, equipment and other property and engage Contractor’s personnel pursuant to Article 10, or (ii) terminate this Agreement by giving ten (10) days’ notice. 11.5 Notice, Hearing and Appeal of City Breach A. Administrative Hearing. Should Contractor contend that City is in breach of any aspect of this Agreement, it shall give notice to the City Manager requesting an administrative hearing on the allegation. A hearing officer shall be appointed by the City Manager, and the hearing shall occur as soon as reasonably possible, or on such date as mutually agreed by the City Manager. The hearing officer shall make an advisory ruling on Contractor’s allegations, and suggest a remedy if a breach by City is determined to exist. The hearing officer’s ruling and recommendations shall become final and binding if the Parties so agree in writing within thirty (30) days of the date of notice of the decision is given to both Parties. Otherwise, the hearing officer’s ruling shall have no further force or effect. B. Other Remedies; Claims. Contractor shall be entitled to all available remedies in law or equity for City’s breach of this Agreement; provided, however, Contractor shall not file or otherwise start any action against City, in law or equity, in any court, until after an administrative hearing as set forth above has been completed, and the above noted 30 day period to accept the hearing officer ’s decision has passed, or either City or Contractor has given timely written notice to the other that it will not accept the hearing officers decision. C. Actions for Damages. As a prerequisite to the filing and maintenance of any action for damages by Contractor against City arising out of this Agreement, Contractor shall present a claim to City, as required by Government Code section 910 et seq, within thirty (30) days of the date of the occurrence giving rise to the claim for damages. 11.6 Assurance of Performance City may, at its option and in addition to all other remedies it may have, demand from Contractor reasonable assurances of timely and proper performance of this Agreeme nt, in such form and substance as City may require. If Contractor fails or refuses to provide satisfactory assurances of timely and proper performance in the form and by the date required by City, such failure or refusal shall be an event of default. A-125 116 of 123 12 Other Agreements of the Parties 12.1 Relationship of Parties The Parties intend that Contractor shall perform the services required by this Agreement as an independent contractor engaged by City and not as an officer or employee of City nor as a partner of or joint venture with City. No employee or agent or Contractor shall be or shall be deemed to be an employee or agent of City. Except as expressly provided in this Agreement, Contractor shall have the exclusive control over the manner and means of conducting the Solid Waste Collection Services performed under this Agreement, and all Persons performing such services. Contractor shall be solely responsible for the acts and omissions of its officers, employees, Affiliates, contractors, subcontractors and agents. Neither Contractor nor its officers, employees, Affiliates, contractors, subcontractors and agents shall obtain any rights to retirement benefits, workers ’ compensation benefits, or any other benefits which accrue to City employees by virtue of their employment with City, and Contractor waives any claim it may have or acquire to such benefits. 12.2 Compliance with Law In providing the services required under this Agreement, Contractor shall at all times, at its sole cost, comply with all Applicable Laws, including but not limited to the payment of prevailing wages, if applicable. 12.3 Governing Law This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the State of California. 12.4 Jurisdiction Except for those matters where Federal Courts have exclusive jurisdiction, any lawsuits between the Parties arising out of this Agreement shall be brought and concluded in the courts of the State of California, which shall have exclusive jurisdiction over such lawsuits. With respect to venue, the Parties agree that this Agreement is made in and will be performed in Los Angeles County, Superior Court Southwest Judicial District. 12.5 Assignment Except as may be provided for in Article 10 (City’s Right to Perform Service), Contractor shall not assign its rights, nor delegate, subcontract or otherwise transfer its obligations under this Agreement (collectively referred to as an “assignment”) to any other Person without the prior written consent of City. Any such assignment made without the consent of City shall be void and the attempted assignment shall constitute a material breach of this Agreement. A-126 117 of 123 For purposes of this section the term “assignment” shall be given the broadest possible interpretation, and shall include, but not be limited to (i) a sale, exchange or other transfer of substantially all of Contractor’s assets dedicated to service under this Agreement to a third party; (ii) a sale, exchange or other transfer of outstanding common stock of Contractor to a third party provided such sale, exchange or transfer may result in a change of control of Contractor; (iii) any dissolution, reorganization, consolidation, merger, re - capitalization, stock issuance or re-issuance, voting trust, pooling agreement, escrow arrangement, liquidation or other transaction which results in a change of ownership or control of Contractor; (iv) any assignment by operation of law, including those resulting from mergers or acquisitions by or of Contractor of any of its Affiliates, insolvency or bankruptcy, making assignment for the benefit of creditors, writ of attachment for an execution being levied against this Agreement, appointment of a receiver taking possession of Contractor’s property, or transfer occurring in the event of a probate proceeding; and (v) any combination of the foregoing (whether or not in related or contemporaneous transactions) which has the effect of any such transfer or change of ownership, or change of control of Contractor. Contractor acknowledges that this Agreement involves rendering a vital service to City ’s residents and businesses, and that City has selected Contractor to perform the services specified in this Agreement based on (1) Contractor’s experience, skill and reputation for conducting its Solid Waste Collection Services in a safe, effective and responsible fashion, at all times in keeping with applicable Environmental Laws, regulations and best Solid Waste and Recyclables management practices, and (2) Contractor’s financial resources to maintain the required equipment and to support its indemnity obligations to City under this Agreement. City has relied on each of these factors, among others, in choosing Contractor to perform the services to be rendered by Contractor under this Agreement. If Contractor requests City’s consideration of and consent to an assignment, City may deny or approve such request in its sole and absolute discretion. Any request for an assignment must be approved by the City Council, and no request by Contractor for consent to an assignment need be considered by City unless and until Contractor has met (or with respect to matters that would only occur upon completion of the assignment if approved, made reasonable assurances that it will meet) the following requirements: a) Contractor shall pay City its reasonable expenses for attorney’s fees and investigation costs necessary to investigate the suitability of any proposed assignee, and to review and finalize any documentation required as a condition for approving any such assignment. An advance payment of fifty thousand dollars ($50,000) towards expenses shall be paid to City prior to City consideration of any assignment request and Contractor shall be responsible to pay all costs incurred by City in considering a request for assignment, including those in excess of this deposit amount, regardless of whether City consents to the assignment. A-127 118 of 123 b) Contractor shall pay the City a transfer fee equal to one percent (1%) of the Gross Receipts it, or its assignee, will receive during the remaining Term, as estimated by City. This transfer fee shall be waived for a transfer to an affiliate. For purposes of this subsection, “affiliate” means an entity under the same management and Control as EDCO Disposal Corporation (the original contracting party). As used in this subsection, “Control” means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of a corporation, partnership, joint venture, trust, or other association. c) Contractor shall furnish City with audited financial statements for itself, and the proposed assignee’s operations for the immediately preceding three (3) operating years. d) A proforma financial statement (income statement and balance sheet) for the proposed assignee with the projected results of operations assuming that the assignment is completed. Such proforma financial statement shall reflect any debt to be incurred by the assignee as part of the acquisition of Contractor’s operations. e) Contractor shall furnish City with satisfactory proof: (i) that the proposed assignee has at least ten (10) years of Solid Waste and Recyclables management experience on a scale equal to or exceeding the scale of operations conducted by Contractor under this Agreement; (ii) that in the last five (5) years, the proposed assignee has not suffered any significant citations or other censure from any federal, state or local agency having jurisdiction over its Solid Waste Collection operations due to any significant failure to comply with state, federal or local Environmental Laws and that the assignee has provided City with a complete list of any such citations and censures; (iii) that the proposed assignee has at all times conducted its operations in an environmentally safe and conscientious fashion; (iv) that the proposed assignee conducts its Solid Waste Collection Services in accordance with sound Solid Waste and Recyclables management practices in full compliance with all federal, state and local laws regulating the Collection and Disposal of Solid Waste and Recyclables including Hazardous Substances and Hazardous Waste; and, (v) of any other information required by City to ensure the A-128 119 of 123 proposed assignee can fulfill the terms of this Agreement in a timely, safe and effective manner. Under no circumstances shall City be obliged to consider any proposed assignment by City if Contractor is in default at any time during the period of consideration. Should City consent to any assignment request, such assignment shall not take effect until all conditions relating to City’s approval have been met. In the event of any permitted assignment, the assignee shall fully assume all the liabilities of the Contractor. For purposes of this Section, the term ”Assignment” shall refer to the proposed transferee(s) or other successor(s) in interest pursuant to the assignment. Intra -family transfers of stock are specifically excluded from the Assignment provision and shall not be subject to City consideration and consent 12.6 Contracting or Subcontracting Contractor shall not engage any contractors or subcontractors for the Collection, transfer, processing, Recycling or Disposal of Solid Waste or Recyclables. 12.7 Binding on Assigns The provisions of this Agreement shall inure to the benefit to and be binding on the permitted assigns (if any) of the Parties. 12.8 Cooperation in Preparation for Termination or Expiration of Contract Prior to, and at, the end of the Term or in the event this Agreement is terminated for cause prior to the end of the Term, Contractor shall cooperate fully with City and any subsequent Solid Waste enterprise it designates to assure a smooth transition of Solid Waste Collection Services. Contractor’s cooperation shall include, but not be limited to, providing route lists, Billing information and other operating records needed to service all Premises covered by this Agreement The failure to cooperate with Cit y following termination shall be conclusively presumed to be grounds for specific performance of this covenant and/or other equitable relief necessary to enforce this covenant. Contractor shall provide a new service provider with all keys, security codes and remote controls used to access garages and Bin enclosures. Contractor shall be responsible for coordinating transfer immediately after Contractor’s final pickups, so as not to disrupt service. Contractor shall provide City with detailed route sheets containing service names and addresses, Billing names and addresses, monthly rate and service levels (number and size of Containers and pickup days) at least 90 days prior to the transition date, and provide an updated list two weeks before the transition and a final list of changes the day before the transition. Contractor shall provide means of access to the new service provider at least one full Working Day prior to the first day of Collection by another party, and always within sufficient time so as not to impede in any way the new service provider from easily servicing all Containers. A-129 120 of 123 12.9 Parties in Interest Nothing in this Agreement, whether express or implied, is intended to confer any rights on any Persons other than the Parties to it and their representatives, successors and permitted assigns. 12.10 Waiver The waiver by either party of any breach or violation of any provisions of this Agreement shall not be deemed to be a waiver of any breach or violation of any other provision nor of any subsequent breach of violation of the same or any other provision. The subsequent acceptance by either Party of any moneys that become due hereunder shall not be deemed to be a waiver of any pre-existing or concurrent breach or violation by the other Party of any provision of this Agreement. 12.11 Contractor’s Investigation Contractor has made an independent investigation (satisfactory to Contractor) of the conditions and circumstances surrounding this Agreement and the work to be performed by it. 12.12 Condemnation City fully reserves the rights to acquire Contractor’s property utilized in the performance of this Agreement, by purchase or through the exercise of the right of eminent domain. This provision is additive, and not intended to alter the rights of the Parties set forth in Article 10. 12.13 Notice All notices, demands, requests, proposals, approvals, consents and other communications which this Agreement requires, authorizes or contemplates shall be in writing and shall either be personally delivered to a representative of the Parties at the address below or be deposited in the United States mail, first class postage prepaid, addressed as follows: If to City: City Manager City of Rancho Palos Verdes 30940 Hawthorne Blvd. Rancho Palos Verdes, CA 90275 If to Contractor: President EDCO 6670 Federal Blvd. Lemon Grove, CA 91945 A-130 121 of 123 The address to which communications may be delivered may be changed from time to time by a written notice given in accordance with this section. Notice shall be deemed given on the day it is personally delivered or, if mailed, three days from the date it is deposited in the mail. 12.14 City Free to Negotiate with Third Parties City may investigate all options for the Collection, transporting, Recycling, processing and Disposal of Solid Waste and Recyclables for periods during which this Agreement has expired or been terminated. Without limiting the generality of the foregoing, C ity may solicit proposals from Contractor and from third parties for the provision of Solid Waste Collection Services which are the subject of this Agreement, including without limitation Collection services, Disposal services, Recycling services, Organics services and processing, and any combination of those services, and may negotiate and execute agreements for such services which will take effect upon the expiration or earlier termination of this Agreement pursuant to Section 11.1 or otherwise. 12.15 Privacy Contractor shall strictly observe and protect the rights of privacy of Customers. Information identifying individual Customers or the composition or contents of a Customer’s waste stream shall not be revealed to any Person, governmental unit, private agency, or company, unless upon the authority of a court of law, by statute, or upon valid authorization of the Customer. This provision shall not be construed to preclud e Contractor from preparing, participating in, or assisting in the preparation of waste characterization studies or waste stream analyses that may be required by AB 939, AB 341, AB 1826, and SB 1383. This provision shall not apply to reports or records provided to City pursuant to this Agreement. 12.16 Public Records; Exempt Information Contractor is obligated to permit City inspection of its records on demand and to provide copies to City where requested. All documents that are provided to the City will be subject to disclosure if requested by a member of the public pursuant to the Public Records Act (Government Code Section 6250 et seq.). There are a very limited number of narrow exemptions to this disclosure requirement. If Contractor believes the copies it provides to City are exempt from disclosure under the Public Records Act, Contractor must mark the portions considered as such and state the specific provisions of the Public Records Act that provides the exemption as well as the factual basis for claimi ng the exemption. City, if it concurs with Contractor’s conclusion, will endeavor to maintain the confidentiality of documents so marked but will not guarantee to do so. If the City chooses to withhold records from disclosure at the Contractor’s request, and an action is brought against the City to force disclosure, the Contractor shall pay all attorney fees and litigation costs associated with defending that action, including without limitation, the City’s and the prevailing plaintiff’s attorney fees and litigation costs. A-131 122 of 123 13 Miscellaneous Provisions 13.1 Entire Agreement This Agreement contains the entire integrated agreement and understanding concerning the subject matter in this Agreement and supersedes and replaces any prior negotiations, promises, proposals (including Contractor’s Proposal), and agreements between the Parties, whether written or oral. The Parties acknowledges this document has been executed with the consent and upon the advice of counsel. Each of the Parties acknowledges that no Party or agent or attorney of any other party has made any promise, representation, or warranty, express or implied, not contained in this Agreement, to induce the other Party to execute this instrument. 13.2 Section Headings The article headings and section headings in this Agreement are for convenience of reference only and are not intended to be used in the construction of this Agreement nor to alter or affect any of its provisions. 13.3 References to Laws and Other Agreements All references in this Agreement to laws shall be understood to include such laws as they may be subsequently amended or recodified, unless otherwise specifically provided. 13.4 Interpretation This Agreement, including the Exhibits attached hereto, shall be interpreted and construed reasonably and neither for nor against either Party, regardless of the degree to which either Party participated in its drafting. Where used in this Agreement, “shall” is mandatory and “may” is permissive. 13.5 Agreement This Agreement may not be modified or amended in any respect except by a writing signed by the Parties. 13.6 Severability If any non-material provision of this Agreement is for any reason deemed to be invalid and unenforceable, the invalidity or unenforceability of such provision shall not affect any of the remaining provisions of this Agreement, which shall be enforced as if such invalid or unenforceable provision had not been contained in this Agreement. 13.7 Exhibits Each of Exhibits identified as Exhibit “1” through “4” is attached hereto and incorporated in this Agreement and made a part of this Agreement by this reference. A-132 123 of 123 13.8 Attorneys’ Fees If either Party to this Agreement is required to initiate or defend or made a party to any action or proceeding in any way connected with this Agreement, the prevailing party in such action or proceeding, in addition to any other relief which may be granted, whether legal or equitable, shall be entitled to recover its reasonable attorney ’s fees and costs. Attorneys’ fees shall include attorney’s fees on any appeal, and in addition a Party entitled to attorney’s fees shall be entitled to all other reasonable costs for investigating such action, taking depositions and discovery and all other necessary costs the court allows which are incurred in such litigation. All such fees shall b e deemed to have accrued on start of such action and shall be enforceable whether or not such action is prosecuted to judgment. IN WITNESS WHEREOF, City and Contractor have executed this Agreement as of the day and year first written above. CITY OF RANCHO PALOS VERDES EDCO DISPOSAL CORPORATION By:____________________ By: _____________________ Name: David Bradley Name: Sandra L. Burr Title: Mayor Title: Chair Approved as to form by: By:____________________ By: _____________________ Name: William W. Wynder Name: John C. Snyder Title: City Attorney Title: Vice President ATTEST: By: ____________________ Name: Teri Takaoka Title: City Clerk A-133 01203.0014/760636.2 Exhibit 1 – Service Area #2 A-134 01203.0014/760636.2 Exhibit 2 – Organics Program Implementation Plan Contractor shall implement the Organics Collection Program according to the plan outlined in this Exhibit. April 2022 • Organics Recycling Plan approved by the City. • Schedule a series of detailed meetings with Operations, Maintenance, Container Support, Field Service Representatives, and Customer Service Representatives to review general aspects of the transition, enhance awareness, and stimulate discussions of issues within all areas of the Contractor. • Schedule dates and location of optional Community Meetings, subject to COVID constraints at the time. • Meet with the City bi-weekly or as desired to review implementation and current level of activities. May 2022 • Electronic Draft of all public education materials presented to the City for review • City of Rancho Palos Verdes Residential Organics Recycling Coming Soon webpage activated on Contractor web site. • Website’s Organics page updated to include Coming Soon Organics Recycling link along with supplemental information. • Launch online orders for kitchen caddies • Conduct public workshops regarding the residential organics recycling program, including presentations at service clubs and community events, etc. • Coming Soon Email Blast sent to Rancho Palos Verdes email subscribers from the Contractor website with information and guidelines for single-family residential customers. • City approves all optional public education material. • Meet with the City to review implementation and current level of activities. A-135 01203.0014/760636.2 June2022 • Initial four-panel color Organics Recycling Coming Soon public education piece mailed to all residents identifying program parameters. • Second Organics Recycling Roll-Out public education piece mailed to all residents. • Start kitchen caddie deliveries with public education hanging tags. • Conduct ongoing public workshops regarding the residential organics recycling program, including presentations at service clubs and community events, etc. • Meet with the City to review implementation and current level of activities. July 2022 • Start organics collection service. Adhere public ed hanging tag to organics cart. • Additional Contractor Field Representatives will be available to personally discuss new program implementation. • Ongoing kitchen caddie deliveries with public education hanging tags. • Conduct ongoing public workshops regarding the residential organics recycling program, including presentations at service clubs and community events. • Follow-up postcard mailed to all residential customers with program reminders and cart placement. • Meet with City to review any issue associated with this transition. Ongoing • Ongoing kitchen caddie deliveries with public education hanging tags. • Conduct ongoing public workshops regarding the residential organics recycling program, including presentations at service clubs and community events. • Ongoing Environmental Times newsletter included in the billing mailed out to residents along with supplemental organics information starting with the new organics recycling guide. A-136 01203.0014/760636.2 • Meet with City to review any issue associated with the performance of this Agreement. A-137 01203.0014/760636.2 Exhibit 3 – Initial Maximum Rates Effective April 1, 2022 35-gallon 64-gallon 96-gallon $26.06 $33.54 $40.99 $7.98 $10.64 $13.31 No-charge No-charge No-charge $2.67 NA $5.33 Backyard and Pup Service - Service Area 1 only $8.20 $6.85 $10.94 Manual Backyard and Manure Service - Service Area 2 only $75.49 $26.36 Additional Cart Collection Services $6.65 $33.27 $19.97 $33.27 $19.97 Monthly Cart Service Rates Backyard Service - per home per month; all cart sizes Pup Service - per home per month; all cart sizes Backyard and Pup Service - per home per month; all cart sizes Manual Backyard Service for refuse, recycling, and organics - per home per month Manure Service 32-gallon customer-provided can - per can, per month Cart Exchange - one charge for exchange for all carts Additional Special Overage Pickup - Automated Cart Customers (in excess of two pickups per calendar year) One each Refuse, Recycling, and Organics Cart; rate based on size of Refuse Cart Additional Bulky Item Pickups (in excess of three no-charge pickups per dwelling unit per calendar year) Cart Re-delivery Fee (if carts are pulled for non-payment; one charge for delivery of all carts) Re-start Fee - after voluntary suspension of service; if carts have not been pulled Refuse Cart Size: Standard Service Additional Refuse Cart Additional Recycling Cart Additional Organics Cart A-138 01203.0014/760636.2 Exhibit 3 - Initial Maximum Rates Effective April 1, 2022 (continued) Monthly Multi-family Refuse Bin Rates - Service Area 1 1 2 3 4 5 6 $103.46 $144.19 $184.90 $205.28 $266.38 $283.88 $73.78 144.23 184.94 225.70 266.42 327.48 340.38 86.08 288.42 369.91 451.34 532.84 654.97 680.74 172.19 164.66 205.31 266.42 327.52 399.02 424.09 98.40 329.31 410.63 532.86 655.04 795.31 848.23 199.45 $205.39 $275.51 $327.53 $388.65 $451.66 $472.19 $147.60 Monthly Multi-family Refuse Bin Rates - Service Area 2 1 2 3 4 5 6 $90.98 $126.83 $162.04 $180.19 $233.11 $268.63 $19.77 126.60 162.08 197.65 233.16 287.75 323.47 32.96 $144.43 $179.88 $233.21 $287.79 $347.71 $402.88 $46.14 $164.81 $32.96 Monthly Multi-family Rates for Organics Collection Service - Citywide 1 2 3 $83.71 $167.43 $251.14 $33.49 94.00 187.99 281.99 37.60 $158.05 $316.09 $474.14 $63.22 Each Additional Organics Bin/Cart: $79.53 $159.06 $238.58 89.30 178.59 267.89 $150.14 $300.29 $450.43 Other Monthly Multi-famiy Bin Service Rates Locking Bin Service $8.79 $11.32 $12.83 $14.32 $16.53 $18.03 Scout Service - Per Cart $11.48 $19.96 $28.35 $36.79 $45.23 $53.67 Scout Service - Per Bin $34.45 $59.89 $85.06 $110.38 $135.69 $161.00 $55.04 $98.14 $133.68 $166.52 $202.09 $239.02 Additional Service Charges for Multi-family Bin Service $46.42 $33.12 $40.00 $112.58 $2,636.65 96-gallon 2-cubic yard Pickups per Week Extra Pickups per Cart 64-gallon 96-gallon 2-cubic yard Bin Cleaning per bin Additional Bulky Item Return Trip Fee Emergency Service Rate per Hour Portuguese Bend Beach Club - beach litter container collection per month (not to exceed) No charge Pickups per WeekBin Size Pickups per Week Extra Pickups No charge Monthly Multi-family Bin Rates Bin Push-out Service (35 ft. or further) 2-yard 3-yard 3- yard w/compactor 4-yard 4- yard w/compactor 6-yard Recycling Bin/Cart 2-yard 3-yard Bin Size 4-yard Manure 3-yard Recycling Bin/Cart Bin Size 64-gallon Extra Pickups A-139 01203.0014/760636.2 Exhibit 4 – Faithful Performance Bond KNOW ALL MEN BY THESE PRESENTS: That , a California corporation , as PRINCIPAL, and , a Corporation organized and doing business by virtue of the laws of the State of California, and duly licensed for the purpose of making, guaranteeing, or becoming sole surety upon bonds or undertakings required or authorized by the laws of the State of California, as SURETY, are held and firmly bound to City, hereinafter called OBLIGEE, in the penal sum of ($ ) lawful money of the United States, for the payment of which, well and truly to be made, we and each of us hereby bind ourselves, and our and each of our heirs, executors, administrators, successors, and assigns, jointly and severally, firmly by these presents. NOW, THEREFORE, THE CONDITION OF THIS OBLIGATION IS SUCH THAT: WHEREAS, the above bounden PRINCIPAL has entered into a contract, entitled “INTEGRATED SOLID WASTE MANAGEMENT SERVICES” with City, to do and perform the following work, to wit: Collect, Process and Dispose of Solid Waste generated within City, in accordance with the contract. NOW, THEREFORE, if the above bounden PRINCIPAL shall well and truly perform, or cause to be performed each and all of the requirements and obligations of said contract to be performed by said PRINCIPAL, as in said contract set forth, then this BOND shall be null and void; otherwis e it will remain in full force and effect. And the said Surety, for value received hereby stipulates and agrees that no change, extension of time, alteration or addition to the terms of the contract or to the work to be performed thereunder or the specific ations accompanying the same shall in any wise affect its obligations on this BOND, and it does hereby waive notice of any such change, extension of time, alteration or addition to the terms of the contract or to the work or to the specifications. IN WITNESS WHEREOF, said PRINCIPAL and said SURETY have caused these presents to be duly signed and sealed this DAY OF , 2021. a California Corporation SURETY By: By: (PRINCIPAL) (ATTORNEY IN FACT) (SEAL) (SEAL) A-140 NOTICE IS HEREBY GIVEN that on Tuesday, March 15, 2022, at 7:00 p.m., a public hearing will be held at the City of Rancho Palos Verdes City Council Chambers located at 30940 Hawthorne Blvd., Rancho Palos Verdes, CA 90275 to consider proposed adjustments to the City’s residential solid waste rates. If approved by the City Council, the proposed rate adjustments will go into effect on April 1, 2022. The City of Rancho Palos Verdes (City) is subject to Proposition 218 and is required by law to charge its customers no more than the cost of providing solid waste and related services. Proposition 218 also contains specific notice and protest procedures for approving any increase in solid waste service rates. You are receiving this notice pursuant to the requirements of Proposition 218. WHY RATE ADJUSTMENTS ARE NECESSARY All cities in the State, including Rancho Palos Verdes, are subject to the most stringent solid waste legislation in California history. For City residents and businesses to remain in compliance with State Law, new services are necessary, none of which are funded by the State. Therefore, these services must be funded through the solid waste rates. This State unfunded mandate increases requirements for recyclables and organics in order to divert them from disposal in landfills. ▪ State Senate Bill 1383 – mandates that California reduce organic waste by 75%, and increase edible food recovery by 20% by January 2025. As a result, green waste and food waste will no longer be able to be disposed of in the landfill. SB 1383 requires jurisdictions to allow food waste to be collected in residential green waste carts, which is then subjected to mandatory processing that significantly increases the cost of handling that material. SB 1383 also requires waste haulers to undertake new measures to reduce contamination, educate waste generators, procure recycled products with organics content, track and report on recycling participation, and assist local jurisdictions with enforcement of the State’s new recycling requirements. The foregoing unfunded mandate will increase the cost of collection and processing of the waste stream in Rancho Palos Verdes. As a result, the City must increase the collection rates charged by the City’s franchised waste hauler as shown below. PROPOSED SOLID WASTE RATES The proposed initial maximum rates (Rates) for solid waste collection services will be considered by the City as part of a restated and amended agreement between the City of Rancho Palos Verdes and EDCO Disposal Corporation (EDCO) for Solid Waste Collection Services (Agreement). This Agreement will ensure that the City will be in compliance with the new State mandates. The Rates include charges for automated curbside collection and bin collection for single-family and multi-family customers. The Rates represent the maximum amount that EDCO may charge ratepayers as full, entire, and complete compensation due pursuant to the Agreement for all labor, equipment, materials and supplies, taxes, insurance, bonds, letters of credit, overhead, disposal, transfer, profit, and all other things necessary to perform all the services required by the Agreement. Single family and multi-family dwellings with cart service are charged a monthly base rate (billed quarterly), which includes a refuse cart, a recycling cart, and an organics (green waste combined with food waste) recycling cart. Customers may choose to take additional carts for an additional charge. Multi- family dwellings with bin service are charged a monthly rate based on the number and size of bins, and the number of weekly pickups. The Agreement includes a clearly defined method for adjusting the rates for inflation on an annual basis. The annual inflation adjustment is based on the Consumer Price Index for All Urban Consumers (CPI-U), U. S. city average, (seasonally adjusted) for the Garbage and Trash Collection detailed expenditure category (Series ID: CUUR0000SEHG02) published by the Bureau of Labor Statistics. The Rates are proposed to be automatically adjusted each year on July 1 over a period not to exceed five (5) years based on the CPI for Garbage and Trash Collection, and pursuant to Section 53756 of the Government Code. The City’s solid waste rates were last adjusted effective July 1, 2020. If the proposed Rates are approved, they will go into effect on April 1, 2022, along with the new SB 1383-compliant services. These rates will not be adjusted again until July 2023, when they are scheduled for the annual inflation adjustment. The table below compares the current rates for typical residential cart and bin services with those proposed for April 1, 2022. PROPOSED MONTHLY SOLID WASTE SERVICE RATES Single-family Cart Rate* Multi- family Bin** 35-gallon 64-gallon 96-gallon Current Rate $22.54 $29.01 $35.45 $140.03 Proposed Rate $26.06 $33.54 $40.99 $144.23 Increase Amount $3.52 $4.53 $5.54 $4.20 Percent Change 15.6% 15.6% 15.6% 3.0% *State compliant 3-cart service including refuse, recycling, and organics carts. Monthly rate based on size of refuse cart. **Monthly rate for a single 3 cubic yard refuse bin serviced once per week. Organics carts and bins are offered at an additional charge. Recycling bins are offered at no additional charge. The entire proposed rate schedule can be viewed on the City’s website at https://www.rpvca.gov/310/Solid-Waste-Programs. For more information regarding the State unfunded mandates please visit CalRecycle’s website at: https://www.calrecycle.ca.gov/ NOTICE OF PROPOSED SOLID WASTE RATE ADJUSTMENTS AND PUBLIC HEARING JANUARY 20, 2022 B-1 PUBLIC HEARING AND PROTEST PROCEEDINGS Property owners, as defined under Proposition 218, may protest the proposed rate adjustment in writing prior to or during the public hearing. Consistent with the provisions of Proposition 218 and Government Code Section 53755, this notice has been mailed to all record owners of the affected properties at the addresses as they appear on the latest equalized assessment roll. If you are a property owner as defined under Proposition 218 and object to the proposed rates as described in this Notice, you may file a written protest with the City at or before the time set for the public hearing. Original written protests can be mailed or personally delivered to the City Clerk, but must be received by no later than the close of the public hearing on March 15, 2022. Written protests should be mailed to: City Clerk City of Rancho Palos Verdes 30940 Hawthorne Blvd. Rancho Palos Verdes, CA 90275 A valid written protest must include: 1. The name of the record owner or owners of the property; and 2. Identification of the property by either assessor’s parcel number or street address; and 3. A statement of protest (“I/we protest” will suffice); and 4. The original signature of the protesting owner or owners (photocopies, electronic mail, electronic copies, e-comments, or faxes will not be accepted). Each property owner will be counted as a single vote, regardless of the number of owners. Multiple protests returned for a single property will be disallowed. The City Clerk will only count one protest per property, even if the parcel has multiple owners. The City Clerk will determine the validity of all protests submitted and exclude any invalid protests from the final tabulati on. The City Clerk may confer with the City Attorney in determining the validity of written protests. As part of this process, the City Attorney may view contested or suspect protest forms. The City Clerk’s decision shall be final and binding. If you have any questions regarding this Notice or the proposed rate adjustments, or would like more information, please email Lauren Ramezani at: Laurenr@rpvca.gov 30940 Hawthorne Blvd. Rancho Palos Verdes, CA 90275 B-2