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CC SR 20191203 G - Short-Term Rental Status ReportRANCHO PALOS VERDES CITY COUNCIL MEETING DATE: 12/03/2019 AGENDA REPORT AGENDA HEADING: Consent Calendar AGENDA DESCRIPTION: Consideration and possible action to receive and file a status report on the City’s enforcement of the prohibition of short-term rentals RECOMMENDED COUNCIL ACTION: (1) Receive and file a status report on the enforcement of the City’s prohibition of short-term rentals. FISCAL IMPACT: None Amount Budgeted: N/A Additional Appropriation: N/A Account Number(s): N/A ORIGINATED BY: Kevin Le, Code Enforcement Officer KL REVIEWED BY: Kit Fox, AICP, Interim Deputy Director of Community Development APPROVED BY: Ara Mihranian, AICP, Interim City Manager ATTACHED SUPPORTING DOCUMENTS: A. Code Enforcement Short-Term Rental Case Summary Table (page A-1) BACKGROUND On September 20, 2016, the City Council affirmed that the City’s Zoning Code is a permissive code, in that if a land use is not specifically identified as a permitted use, then it is to be considered prohibited. In doing so, the City Council determined that short-term rentals (STRs) — rentals of less than 30 days — are prohibited within the City’s single-family residential and multi-family zoning districts since they’re not enumerated as a permitted use. On this same date, the City Council adopted Urgency Ordinance No. 592U, which immediately amended Chapter 17.02 (Single-Family Residential (RS) Districts), Chapter 17.04 (Multi-Family Residential (RM) Districts) and Chapter 17.96 (Definitions) of Title 17 of the City’s Zoning Code to affirm the prohibition of STRs, to prohibit the advertisement of STRs in the City’s residential zoning districts, and to codify definitions for advertisement, responsible party, and STRs. The adoption of the urgency ordinance authorized the City to immediately enforce the City’s prohibition of the advertisement and operation of STRs. On January 17, 2017, the City Council adopted Ordinance No. 1 593, which codified the City’s prohibition of advertising or operating a STR in the City’s residential and multi-family zoning districts through the regular code amendment process. On November 8, 2017, in response to resident complaints that certain properties were being rented on a short-term basis for commercial events, such as weddings, bachelor parties, and bridal showers, the City Council adopted Urgency Ordinance No. 604U to expand the definition of STRs to include commercial uses unless expressly permitted by the City. This urgency ordinance was followed by the adoption of Ordinance No. 605 on February 20, 2018, codifying the expanded definition through the regular code amendment process. DISCUSSION Soon after the City Council affirmed the prohibition of STRs in the City’s residential and multi-family zoning districts, the City’s Code Enforcement Division began to enforce it by investigating complaints, providing notices of violation, and citing property owners that were found to be in violation of the City’s ordinance. As summarized in the attached table (Attachment A), 65 code enforcement cases were opened since September 2016, of which five were opened since the last status report was presented to the City Council on February 5, 2019. These property owners were notified by the City that advertising or operating a STR is prohibited. In response to the City’s notice, 47 cases were brought into compliance and closed without any further enforcement. The remaining 18 cases, including one case opened in 2019, were issued administrative citations for continuing to advertise and/or operate a STR after being notified by the City. According to the City’s Administrative Fine Schedule, administrative citations range from $2,500 for a first violation up to $7,500 for a third and subsequent violations. In total, the City issued $170,000 in administrative citations (this figure includes a total of $112,500 in citations issued to one property owner in 2016 who repeatedly violated the prohibition for approximately two years). Pursuant to Chapter 1.16 of the Rancho Palos Verdes Municipal Code, a property owner may appeal an administrative citation to the City’s Hearing Officer. Under these code provisions, 11 property owners appealed the City- issued administrative citations. Based on the outcome of the Hearing Officer’s decisions and other settlements between property owners and the City, to date, the City has collected $55,240.94 (this figure includes penalty fines and City-incurred costs). This figure does not include the entire settlement amount of $45,000 between the City and the property owner who incurred a total of $112,500 in citations that will be paid in monthly increments of $750, which would bring the total administrative citation s collected to $55,240.94. To date, this property owner has paid the City $6,000 in fines. The Code Enforcement Division continues to monitor various website host platforms for the advertisement or operation of STRs. Since September 2016, the number of code enforcement cases involving STRs has been drastically reduced, based on the implementation of the following enforcement methods: 2  Notice of Violation Letters: The City issues a Notice of Violation letter to a property owner identified as either advertising or operating a STR, giving him or her 30 days to cease and desist. After 30 days, a noncompliant property owner will be issued an administrative citation.  Increased Penalty Fines for Administrative Citation: As an additional deterrent, the City Council amended the penalty fines so that the administrative citation for STRs begins at $2,500 for a first offense, increases to $5,000 for a second offense, and to $7,500 for a third and subsequent offenses.  Public Outreach: To ensure the community is aware of the STR ban, in 2017, the City launched a public outreach campaign. In addition to posting information on the City’s website and social media platforms (Facebook and Nextdoor), the City met with the Rancho Palos Verdes Council of Homeowners Associations and continues to meet with individual homeowners associations to explain the prohibition. Increased public awareness has assisted the City with enforcement because when residents are aware of the prohibition, they are more likely to self-police this activity by reporting it to the City.  Collaboration with South Bay Cities: Staff communicated with other South Bay cities that have addressed issues with STRs to identify solutions to enforce the prohibition in a more efficient and enforceable manner. Additionally, Staff attended various meetings held by the South Bay Cities Council of Governments to discuss the issue of STRs and to exchange information related to STR complaints, enforcement costs, options, and challenges.  Collaboration with the Sheriff’s Department: Staff worked with former Captain Beringer of the Los Angeles County Sheriff’s Department to enforce the prohibition of STRs used as party houses, and to identify effective strategies to collaboratively address complaints associated with STRs in the City.  Host Compliance Platform Monitoring: Staff is preparing a contract with Host Compliance to monitor potential STR postings on the internet. The contract will allow Host Compliance to monitor all possible STRs in the City across all major platforms in order to reduce all STRs, at a cost not to exceed $8,000 per year.  STR Prohibition Upheld by the Courts: Recently, the 9th U.S. Circuit Court of Appeals dismissed a putative class action against the City of Santa Monica for violating the dormant Commerce Clause of the U.S. Constitution with its STR ordinance (Rosenblatt v. City of Santa Monica). Multiple panels were held on whether the City of Santa Monica violated the clause, and found that the complaint failed to demonstrate how the ordinance allegedly burdened interstate commerce. The panel also stated the City of Santa Monica’s 3 ordinance did not discriminate against interstate commerce by favoring in-state over out-of-state interests. Since the City Council’s affirmation that STRs are prohibited in the City, Staff has taken numerous steps to notify property owners in the City of known violations. In addition, Staff has continued to gather additional information on the best enforcement practices to address STR violations. As a result, Staff will continue to enforce STR violations, and proactively search for STRs on website host platforms. 4 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED Lobrook Dr.10/8/2019 Notice of Violaton issued for advertising & operating a STR.10/30/2019 Currently Ongoing No Palos Verdes Dr. E.9/19/2019 Notice of Violation issued for advertising a STR.9/19/2019 Ad Reflects Monthly Stay No Admirable Dr 7/16/2019 Notice of Violaton issued for advertising & operating a STR.7/23/2019 Ad Reflects Monthly Stay No Palos Verdes Dr. S.4/10/2019 Notice of Violaton issued for advertising & operating a STR.4/10/2019 Citation Issued Yes $7,500.00 Avenida Classica 2/5/2019 Notice of Violation issued for advertising a STR.2/5/2019 Ad Removed No Sea Raven Dr.12/18/2018 Notice of Violation issued for advertising a STR.12/19/2018 Ad Removed No Silver Arrow Dr.12/18/2018 Notice of Violation issued for advertising a STR.12/18/2018 Ad Reflects Monthly Stay No Grayslake Rd.12/10/2018 Notice of Violation issued for advertising a STR.12/18/2018 Ad Reflects Monthly Stay No Basswood 12/6/2018 Notice of Violaton issued for advertising a STR.12/6/2018 NOV Issued - Follow-up in February No Tarragon Rd.4/26/2018 Notice of Violaton issued for advertising & operating a STR.4/26/2018 Admin Citation issued in the amount of $2,500 and Admin Citation issued in the amount of $5,000.00. Appealed. Hearing Officer upheld City's Decision. Settlement Agreement ($4000 City refunded). yes $7,500 $3,500 Short-Term Rental - Code Enforcement Case Summary A-1 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED Eddinghill Ave.2/24/2018 Notice of Violaton issued for advertising & operating a STR.2/24/2018 New violation reported. Complaint filed with the LA Superior Court on April 17, 2018. Settlement Agreement in the Amount of $10,000 (Includes Admin Cost). Payment made $10,000.00 Larchbluff 9/27/2017 Notice of Violation issued for advertising a STR.9/27/2017 Citation issued and paid. Ad Removed Yes $2,500.00 $ 2,500.00 Thyme 9/27/2017 Notice of Violation issued for advertising a STR.9/27/2017 Citation issued and paid. No ad posted to date.Yes $2,500.00 $2,500.00 Via Subida 7/27/2017 Notice of Violaton issued for advertising & operating a STR.9/1/2017 Admin citation issued. Appealed. Hearing Officer ruled in favor of property owner. Refund issued. No new ads. Yes $2,500.00 refunded Albero Ct.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No $ - Armaga Spring #B 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No $ - Armaga Spring Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No $ - Blackhorse Rd.12/26/2016 Notice of Violation issued for advertising a STR.10/19/2018 Ad Reflects Monthly Stay No Cachan Pl.12/26/2016 Notice of Violation issued for advertising a STR.3/13/2018 Admin Citation Issued. Late fees applied. Ad now reflects monthly stays Yes $ 2,500.00 $ 3,750.00 Page 2 of 7 A-2 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED Calle De Suenos 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Calle Viento 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Chandeleur Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Channelview Ct.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Coral Ridge Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Deluna Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No General St.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Grovespring 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No Jaybrook Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Lobrook Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Lorraine Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Lucania Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Matisse Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No Montemalaga Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No Page 3 of 7 A-3 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED Narcissa Dr.12/26/2016 Notice of Violation issued for advertising a STR.9/7/2016 Citation issued for advertising and operating. Appealed by property owner. Hearing Officer ruled in favor of property owner. Refund issued. No new ads to date. yes $2,500.00 refunded Nuvola Ct.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Packet Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Palos Verdes Dr. E.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Palos Verdes Dr. S.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Palos Verdes Dr. S.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Pomegranite 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Purple Ridge Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Redondela Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No Rockinghorse Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No San Ramon Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Scotmist Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Shire Oaks Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Tarragon Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Tarragon Rd.12/26/2016 Notice of Violaton issued for advertising & operating a STR.2/2/2017 Admin Citation Issued. Appealed. Hearing Officer ruled in favor of property owner. Refund issued. Yes $2,500 refunded Page 4 of 7 A-4 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED Trailriders Rd.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No Via la Rocca 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Via Rivera 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Via Sonoma 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Reflects Monthly Stay No Via Victoria 12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Vigilance Dr.12/26/2016 Notice of Violation issued for advertising a STR.2/2/2017 Ad Removed No Avenida Altisima 9/27/2016 Notice of Violaton issued for advertising & operating a STR.10/4/2016 Admin citation issued. Appealed. Hearing Officer ruled in favor of property owner. Refund. No Ad observed to date. Yes $ 2,500.00 Refunded Avenida Altisima 9/27/2016 Notice of Violation issued for advertising a STR.9/27/2016 Admin. citation issued in 2017. Appealed citation. Hearing Officer upheld citation. Citation paid plus admin costs. Ad now reflects monthly stays. Yes $ 2,500.00 $ 4,516.35 Page 5 of 7 A-5 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED Crest Ave.9/27/2016 Notice of Violaton issued for advertising & operating a STR.9/27/2016 Advertisement and operation stopped. Settlement in the amount of $45,000 (at $750 per month). Citation amount collected as of 1/5/19 Yes $112,500 $6,000.00 Eddinghill Ave.9/27/2016 Notice of Violaton issued for advertising & operating a STR.9/27/2016 Ad reflects monthly stays. First Citation was issued for $2500 and the Hearing Officer ruled on December 8, 2017 in favor of property owner. Refund issued. Yes $2,500.00 refunded Fond Du Lac Rd.9/27/2016 Notice of Violaton issued for advertising & operating a STR.9/27/2016 Admin Hearing. Hearing Officer Upheld City's Citation. Citation paid plus admin costs. No ad posted to date. Yes $ 7,500.00 $ 8,793.95 Fond Du Lac Rd.9/27/2016 Notice of Violaton issued for advertising & operating a STR.9/27/2016 Admin Hearing. Hearing Officer Upheld City's Citation. Citation paid plus admin costs. No ad posted to date. Yes $ 7,500.00 $ 8,793.95 Hightide Dr.9/27/2016 Notice of Violation issued for advertising a STR.10/4/2016 Ad Removed No Indian Peak Rd.9/27/2016 Notice of Violation issued for advertising a STR.9/27/2016 Citation issued. Appealed. Hearing Officer upheld City's decision. Citation paid plus admin costs. Ad now reflects monthly stays. Yes $ 2,500.00 $ 3,636.69 Limetree Rd.9/27/2016 Notice of Violation issued for advertising a STR.9/27/2016 City's citation was appealed and heard by Hearing Officer who settled partly with property owner. City refunded half of the Admin. Citation. Ad now Reflects Monthly Stay yes $2,500.00 $1,250.00 Narcissa Dr.9/27/2016 Notice of Violation issued for advertising a STR.10/4/2016 Ad Reflects Monthly Stay No Sunnyside Ridge Rd.9/27/2016 Notice of Violation issued for advertising a STR.10/4/2016 Ad Removed No Page 6 of 7 A-6 STREET NAME DATE COMPLAINT RECEIVED VIOLATION DATE CITY VIOLATION LETTER SENT ACTION CITATION ISSUED CITATION AMOUNT ISSUED CITATION / FEES COLLECTED $170,000.00 $ 55,240.94 Page 7 of 7 A-7