Loading...
20100109 Late CorrespondenceRosenberg's , Parliamentary Procedures for the 21st he rules of procedure at meetings ;f should be simple enough for most people to understand. Unfortunately, that hasn't always been the case. Virtu- ally all clubs, associations, boards, coun- cils and bodies follow a set of rules, Roberts Rules of Order, which are em- bodied in a small but complex book. Virtually no one I know has actually read this book cover to cover. Worse yet, the book was written for another time and purpose. If you are running the British Parliament, Roberts Rules of Order is a dandy and quite use- d handbook. On the other hand, if you're running a meeting of a five - member body with a few members of the public in attendance, a simplified version of the rules of parliamentary procedure is in order. Hence, the birth of "Rosenberg's Rules of Order." This publication covers the rules of parliamentary procedure based on my 20 years of experience chairing meetings in state and local government. These rules have been simplified and slimmed down for 21st century meetings, yet they retain the basic tenets of order to which we are accustomed. "Rosenbergs Rules of Order" are sup- ported by the following four principles: 1. Rules should establish order. The first purpose of the rules of parlia- mentary procedure is to establish a framework for the orderly conduct of meetings. 2. Rules should be clear. Simple rules lead to wider understanding and participation. Complex rules create two classes: those who understand and participate and those who do not filly understand and do not fully participate. 3. Rules should be user. -friendly. That is, the rules must be simple enough that citizens feel they have been able to participate in the process. 4. Rules should enforce the will of the majority while protecting the rights of the minority. The ultimate purpose of the rules of procedure is to encourage discussion and to facili- tate decision-making by the body. In a democracy, the majority rules. The rules must enable the majority to express itself and fashion a result, while permitting the minority to also express itself (but not dominate) and fully participate in the process. The Chairperson Should Take a Back Seat During Discussions While all members of the governing body should know and understand the rules of parliamentary procedure, it is the chairperson (chair) who is charged with applying the rules of conduct. The chair should be well versed in those There are exceptions to the general rule of free and open debate on motions. The exceptions all apply when there is a desire to move on. by Dave Rosenberg rules, because the chair, for all intents and purposes, makes the final ruling on the rules. In fact, all decisions by the chair are final unless overruled by the governing body itself. Because the chair conducts the meeting, it is common courtesy for the chair to take a less active role than other mem- bers of the body in debates and discus- sions. This does not mean that the chair should not participate in the debate or discussion. On the contrary, as a mem- ber of the body, the chair has full rights to participate in debates, discussions and decision-making. The chair should, however, strive to be the last to speak at the discussion and debate stage, and should not make or second a motion unless he or she is convinced that no other member of the body will do so. The Basic Format for an Agenda Item Discussion Formal meetings normally have a written, published agenda; informal meetings may have only an oral or understood agenda. In either case, the meeting is governed by the agenda and the agenda constitutes the body's agreed-upon road map for the meeting. And each agenda item can be handled by the chair in the following basic format. First, the chair should clearly announce the agenda item number and should clearly state what the subject is. The chair should then announce the format that will be followed. Second, following that agenda format, the chair should invite the appropriate people to report on the item, including any recommendation they might have. The appropriate person may be the chair, a member of the governing body, Rosenbergs Rules of Orden Simple Parliamentary Procedure for the 21st Century a staff person, or a committee chair charged with providing information about the agenda item. Third, the chair should ask members of the body if they have any technical questions for clarification. At thispoint, members of the governing body may ask clarifying questions to the people who reported on the item, and they should be given time to respond. Fourth, the chair should invite public comments or, if appropriate at a formal meeting, open the meeting to public input. If numerous members of the pub- lic indicate a desire to speak to the sub- ject, the chair may limit the time of each public speaker. At the conclusion of the public comments, the chair should ann- ounce that public input has concluded (or that the public hearing, as the case may be, is closed). Fifth, the chair should invite a motion from the governing body members. The chair should announce the name of the member who makes the motion. Sixth, the chair should determine if any member of the body wishes to second the motion. The chair should announce the name of the member who seconds the motion. It is normally good practice for a motion to require,a second before proceeding with it, to ensure that it is not just one member of the body who is interested in a particular approach. However, a second is not an absolute requirement, and the chair can proceed with consideration and a vote on the motion even when there is no second. This is a matter left to the discretion of the chair. Seventh, if the motion is made and sec- onded, the chair should make sure every- one understands the motion. This is done in one of three ways: 1. The chair can ask the maker of the motion to repeat it; 2. The chair can repeat the motion; or 3. The chair can ask the secretary or the clerk of the body to repeat the motion. Eighth, the chair should now invite dis- cussion of the motion by the members of the governing body. If there is no desired discussion or the discussion has ended, the chair should announce that the body willvote on the motion. If' there has been no discussion or a very brief discussion, the vote should proceed immediately, and there is no need to re- peat the motion. If there has been sub- stantial discussion, it is normally best to make sure everyone understands the motion by repeating it. Motions are made in a simple two-step process. First, the chair recognizes the member. Second, the member makes a motion by preceding the member's desired approach with the words: "I move ..."''A typical motion might be: "I move that we give 10 days' notice in the future for all our meetings." The chair usually initiates the motion by: 1. Inviting the members to make a motion: "A motion at this time would be in order." Debate on policy is healthy; debate on personalities is not. The chair has the right to cut off discussion that is tea® personal, too lead or toga crude. Ninth, the chair takes a vote. Simply asking for the "ayes" and then the "nays" is normally sufficient. If members of the body do not vote, then they "abstain." Unless the rules of the body provide otherwise or unless a super -majority is required (as delineated later in these rules), a simple majority determines whether the motion passes or is defeated. Tenth, the chair should announce the result of the vote and should announce what action (if any) the body has taken. In announcing the result, the chair should indicate the names of the mem- bers, if any, who voted in the minority on the motion. This announcement might take the following form: "The motion passes by a vote of 3-2, with Smith and Jones dissenting. We have passed the motion requiring 10 days' notice for all future meetings of this governing body." Motions in General Motions are the vehicles for decision- making. It is usually best to have a mot- ion before the governing body prior to discussing an agenda item, to help every- one focus on the motion before them. 2. Suggesting a motion to the members: "A motion would be in order that we give 10 -days' notice in the future for all our meetings." 3. Making the motion. As noted, the chair has every right as a member of the body to make a motion, but normally should do so only if he or she wishes a motion to be made but no other member seems willing to do so. The Three Basic Motions Three motions are the most common: 1. The basic motion. The basic motion is the one that puts forward a deci- sion for consideration. A basic mot- ion might be: "I move that we create a five -member committee to plan and put on our annual fundraiser." 2. The motion to amend. If a member wants to change a basic motion that is under discussion, he or she would move to amend it. A motion to amend might be: "I move that we amend the motion to have a 10 - member committee." A motion to amend takes the basic motion that i` before the body and seeks to change, it in some way. 3. The substitute motion. If a member wants to completely do away with the basic motion under discussion and put a new motion before the governing body, he or she would "move a substitute motion." A substi- tute motion might be: "I move a sub- stitute motion that we cancel the annual fundraiser this year." Motions to amend and substitute mo- tions are often confused. But they are quite different, and so is their effect, if passed. A motion to amend seeks to retain the basic motion on the floor, but to modify it in some way. A substitute motion seeks to throw out the basic motion on the floor and substi- tute a new and different motion for it. The decision as to whether a motion is really a motion to amend or a substitute motion is left to the chair. So that if a member makes what that member calls a motion to amend, but the chair deter- mines it is really a substitute motion, the chair's designation governs. When Multiple Motions Are Before The Governing Body Up to three motions may be on the floor simultaneously. The chair may reject a fourth motion until the three that are on the floor have been resolved. When two or three motions are on the floor (after motions and seconds) at the same time, the first vote should be on the last motion made. So, for exam- ple, assume the first motion is a basic "motion to have a five -member commit- tee to plan and put on our annual fund- raiser." During the discussion of this motion, a member might make a second motion to "amend the main motion to have a 10 -member committee, not a five -member committee, to plan and put on our annual fundraiser." And per- haps, during that discussion, a member makes yet a third motion as a "substitute motion that we not have an annual rrundraiser this year." The proper proce- dure would be as follows. Rosenbergs Rules of Order.• Simple Parliamentary Procedure for the 21st Century First, the chair would deal with the third (the last) motion on the floor, the substitute motion. After discussion and debate, a vote would be taken first on the third motion. If the substitute motion passes, it would be a substitute for the basic motion and would elimi- nate it. The first motion would be moot, as would the second motion (which sought to amend the first motion), and the action on the agenda item would be complete. No vote would be taken on the first or second motions. On the other hand, if the substitute motion (the third motion) failed, the chair would proceed to consideration of the second (now the last) motion on the floor, the motion to amend. If the substitute motion failed, the chair would then deal with the second (now the last) motion on the floor, the motion to amend. The discussion and debate would focus strictly on the amendment (should the committee be five or 10 members). If the motion to amend passed, the chair would now move ,to consider the main motion (the first motion) as amended. If the motion to amend failed, the chair would now move to consider the main motion (the first motion) in its original format, not amended. To Debate or Not to Debate The basic rule of motions is that they are subject to discussion and debate. Accordingly, basic motions, motions to amend, and substitute motions are all eligible, each in their turn, for full dis- cussion before and by the body. The debate can continue as long as members of the body wish to discuss an item, sub- ject to the decision of the chair that it is time to move on and take action. There are exceptions to the general rule of free and open debate on motions. The exceptions all apply when there is a desire of the body to move on. The fol- lowing motions are not debatable (that is, when the following motions are made and seconded, the chair must immedi- ately call for a vote of the body without debate on the motion): A motion to adjourn. This motion, if passed, requires the body to immediately adjourn to its next regularly scheduled meeting. This motion requires a simple majority vote. A motion to recess. This motion, if passed, requires the body to immediately take a recess. Normally, the chair deter- mines the length of the recess, which may range from a few minutes to an hour. It requires a simple majority vote. The challenge for anyone chairing a public meet- ing is t0 accommodate public input in a timely and time -sensitive way, while maintaining steady progress throng the agenda items. Third, the chair would now deal with the first motion that was placed on the floor. The original motion would either be in its original format (five -member committee) or, if amended, would be in its amended format (10 -member com- mittee). And the question on the floor for discussion and decision would be whether a committee should plan and put on the annual fundraiser. A motion to fix the time to adjourn. This motion, if passed, requires the body to adjourn the meeting at the specific time set in the motion. For example, the motion might be: "I move we adjourn this meeting at midnight." It requires a simple majority vote. A motion to table. This motion, if passed, requires discussion of the agenda item to be halted and the agenda item to Rosenbergs Rules of Order. • Simple Parliamentary Procedure for the 21st Century be placed on "hold." The motion may contain a specific time in which the item can come back to the body: "I move we table this item until our regu- lar meeting in October." Or the motion may contain no specific time for the return of the item, in which case a motion to take the item off the table and bring it back to the body will have to be taken at a future meeting. A motion to table an item (or to bring it back to the body) requires a simple majority vote. A motion to limit debate. The most common form of this motion is to say: "I move the previous question" or "I move the question" or "I call for the question." When a member of the body makes such a motion, the member is really saying: "I've had enough debate. Let's get on with the vote." When such a motion is made, the chair should ask for a second to the motion, stop debate, and vote on the motion to limit debate. The motion to limit debate requires a two-thirds vote of the body. Note that a motion to limit debate could include a time limit. For example: "I move we limit debate on this agenda item to 15 minutes." Even in this format, the If you are running the Robert's Rules of girder is useful handbook. motion to limit debate requires a two- thirds vote of the body. A similar mot- ion is a motion to object to consideration ofan item. This motion is not debatable, and if passed, precludes the body from even considering an item on the agenda. It also requires a two-thirds vote. Majority and Super -Majority Votes In a democracy, decisions are made with a simple majority vote. A tie vote means the motion fails. So in a seven -member body, a vote of 4-3 passes the motion. A vote of 3-3 with one abstention means the motion fails. If one member is ab- sent and the vote is 3-3, the motion still fails. All motions require a simple majority, but there are a few exceptions. The exceptions occur when the body is taking an action that effectively cuts off the ability of a minority of the body to take an action or discuss an item. These extraordinary motions require a two-thirds majority (a super -majority) to pass: Motion to limit debate. Whether a member says, "I move the previous question," "I move the question," "I call for the question' or "I move to limit debate," it all amounts to an attempt to cut off the ability of the minority to dis- cuss an item, and it requires a two-thirds vote to pass. Motion to close nominations. When choosing officers of the body, such as the chair, nominations are in order either from a nominating committee or from the floor of the body. A motion to close nominations effectively cuts off the right of the minority to nominate officers, and it requires a two-thirds vote to pass. ritish Parliament, a dandy and qyite Motion to object to the consideration of a question. Normally, such a motion is unnecessary, because the objectionable item can be tabled or defeated straight UP. However, when members of a body do not even want an item on the agenda to be considered, then such a motion is in order. It is not debatable, and it requires a two-thirds vote to pass. Motion to suspend the rules. This motion is debatable, but requires a two- thirds vote to pass. If the body has its own rules of order, conduct or proce- dure, this motion allows the body to sus- pend the rules for a particular purpose. For example, the body (a private club) might have a rule prohibiting the atten- dance at meetings by non -club mem- bers. A motion to suspend the rules would be in order to allow a non -club member to attend a meeting of the club on a particular date or on a particular agenda item. The Motion to Reconsider There is a special and unique motion that requires a bit of explanation all by itself the motion to reconsider. A tenet of parliamentary procedure is finality. After vigorous discussion, debate and a vote, there must be some closure to the issue. And so, after a vote is taken, the matter is deemed closed, subject only to reopening if a proper motion to reconsider is made. A motion to reconsider requires a majority vote to pass, but there are two special rules that apply only to the motion to reconsider. i First is the matter of timing..A motion to reconsider must be made at the meet- ing where the item was first voted upon or at the very next meeting of the body. A motion to reconsider made at a later time is untimely. (The body, however, can always vote to suspend the rules and, by a two-thirds majority, allow a motion to reconsider to be made at another time.) Second, a motion to reconsider may be made only by certain members of the body. Accordingly, a motion to recon- sider may be made only by a member who voted in the majority on the origi- nal motion. If such a member has a change of heart, he or she may make the motion to reconsider (any other mem- ber of the body may second the motion). If a member who voted in the minority seeks to make the motion to reconsider, it must be ruled out of order. The pur- pose of this rule is finality. If a member of the minority could make a motion to reconsider, then the item could be brought back to the body again and again, which would defeat the purpose of finality. If the motion to reconsider passes, then the original matter is back before the body, and a new original motion is in order. The matter may be discussed and debated as if it were on the floor for the first time. Courtesy and Decorum The rules of order are meant to create an atmosphere where the members of the body and the members of the public can attend to business efficiently, fairly and with full participation. And at the same time, it is up to the chair and the members of the body to maintain com- mon courtesy and decorum. Unless the setting is very informal, it is always best for only one person at a time to have the floor, and it is always best for every Rosenbergs Rules of Order. • Simple Parliamentary Procedure for the 21st Century it is usually best to have a motion before the gov- erning body -prior to discussing to help everyone focus lege relate to anything that would inter- fere with the normal comfort of the meeting. For example, the room may be too hot or too cold, or a blowing fan might interfere with a persods ability to hear. Order. The proper interruption would be: "Point of order." Again, the chair would ask the interrupter to "state your point." Appropriate points of order :Motions to amend and substitute notions are often confused. But they are quite different, and o is their effect, if passed. speaker to be first recognized by the chair before proceeding to speak. The chair should always ensure that debate and discussion of an agenda item focus on the item and the policy in ques- tion, not on the personalities of the members of the body. Debate on policy is healthy; debate on personalities is not. The chair has the right to cut off discus- sion that is too personal, too loud or too crude. Debate and discussion should be fo- cused, but free and open. In the interest of time, the chair may, however, limit the time allotted to speakers, including members of the body. Can a member of the body interrupt the speaker? The general rule is no. There are, however, exceptions. A speaker may be interrupt- ed for the following reasons: Privilege. The proper interruption would be: "Point of privilege." The chair ` >would then ask the interrupter to "state your point." Appropriate points of privi- relate to anything that would not be considered appropriate conduct of the meeting, for example, if the chair moved on to a vote on a motion that permits debate without allowing that discussion or debate. Appeal. If the chair makes a ruling that a member of the body disagrees with, that member may appeal the ruling of the chair. If the motion is seconded and after debate, if it passes by a simple majority vote, then the ruling of the chair is deemed reversed. Call for orders of the day. This is sim- ply another way of saying, "Lets return to the agenda." If a member believes that the body has drifted from the agreed- upon agenda, such a call may be made. It does not require a vote, and when the chair discovers that the agenda has not been followed, the chair simply reminds the body to return to the agenda item properly before them. If the chair fails to do so, the chair's determination may be appealed. an agenda. item., Withdraw a motion. During debate and discussion of a motion, the maker of the motion on the floor, at any time, may interrupt a speaker to withdraw his or her motion from the floor. The motion is immediately deemed with- drawn, although the chair may ask the person who seconded the motion if he or she wishes to make the motion, and any other member may make the motion if properly recognized. Special Notes About Public Input The rules outlined here help make meet- ings very public -friendly. But in addi- tion, and particularly for the chair, it is wise to remember three special rules that apply to each agenda item: Rule One: Tell the public what the body:: will be doing. Rule Two: Keep the public informed while the body is doing it. Rule Three: When the body has acted, tell the public what the body did. Public input is essential to a healthy democracy, and community participa- tion in public meetings is an important element of that input. The challenge for anyone chairing a public meeting is to accommodate public input in a timely and time -sensitive way, while maintain- ing steady progress through the agenda items. The rules presented here for con- ducting a meeting are offered as tools for effective leadership and as a means of developing sound public policy. !; SKU 1533 $5.00 To order additional copies of this publication, call (916) 658-8257 or visit www.cacities.orglstore. O 2003 League of California Cities. All rights reserved. LEj"� AUE 1400 K Street f fF"""- 1 OF CALIFORNIA Sacramento, 95814 %F / (916) 658-8200A Fax (916) 658-8240 www.cacities.o rg Ethical Decision -Malang Worksheet Case: Most relevant facts? Stakeholders? Persons/groups directly affected by your decision and what they have at stake. Professional/Fiscal/Political Issues? Legal/Policy Issues? Ethical Issues? Possible actions? List one or two of the most likely actions you can take, then ask the questions below. Consequences: Which option Individual Rights/Fairness: Core Values: Which option produces the most good, least harm? Which option best respects the rights of advances the City's core values? Your Advances the common good of the City? all parties; fulfills duties; treats all own character? Describe how. Describe how. fairly? Describe how. Final Decision/Priority Standards/Communication Strategy? 20 Dynamics: Into Groan Zone 00 a R�� d 47 � L1,NfMM IR ,LMp,a Sustainable Agreements • Participants say, "yes, this works from my perspective" • Shared responsibility for — Keep working to understand goals, needs, fears — Face and overcome conflicts — Explore different perspectives — Separate issues from people — Search for imaginative solutions Gradients of Agreement NMM, BMWs PMW Lltlp,'a PM•Y M1et ON�P IRwPI, IAL,ofM1ll[ w NLPpalln RLI"R alrya �d MyML7 N�NPMM •1pNW q� •IM•L• •pmt•N.1 •Iti,Ps Yi,Mro YEo,"L• 'I••RPy 'I Uontw"a YKp1 Nf 11•L' wOI L' apNYm.' tlYa,0ut1 B,upeemm babp pmpm"' tlOn[caltb MEupTe tnOLWin Mtptg.0ut sygaebe, ULl punt pmy,.• Ilxpppt tle •"lb Ue YNONdIin Ledelon.• lxgml,pY� p[• 4p � L1,NfMM IR ,LMp,a Sustainable Agreements • Participants say, "yes, this works from my perspective" • Shared responsibility for — Keep working to understand goals, needs, fears — Face and overcome conflicts — Explore different perspectives — Separate issues from people — Search for imaginative solutions ML�w,L •!, NMM, BMWs PMW Lltlp,'a PM•Y M1et ON�P IRwPI, IAL,ofM1ll[ w NLPpalln RLI"R alrya �d MyML7 N�NPMM •1pNW q� •IM•L• •pmt•N.1 •Iti,Ps Yi,Mro YEo,"L• 'I••RPy 'I Uontw"a YKp1 Nf 11•L' wOI L' apNYm.' tlYa,0ut1 B,upeemm babp pmpm"' tlOn[caltb MEupTe tnOLWin Mtptg.0ut sygaebe, ULl punt pmy,.• Ilxpppt tle •"lb Ue YNONdIin Ledelon.• lxgml,pY� p[• as 1 4 Should Edwards Buy? • The Case of Pedia Nu -Tech 4 Participant Rights Each person has the right to: • Express his or her beliefs, ideas, and feelings • Define himself/herself without being labeled by others • Ask questions that help him/her understand what someone is saying • Not change or be forced to change Participant t Responsibilities • Listen to others patiently and without judgment • Separate the issues from the person • Answer questions in ways that help others understand him or her • Grant basic respect to others even in conflict or disagreement • Be continually present and attentive to the process so 51 52 F� RANCHO PALOS VERDES PUBLIC TRUST PROGRAM ESTABLISHING A COUNCIL OF TRUST Vision, Skills, and Strategies for the RPV City Council 'At Its Best' January 9, 2010 9:30 a.m. to 1:30 p.m. Public trust is the public's confident reliance that their City government works at all times, in public and in private, only for the best interests of all resident. Role -model leadership from the top is the single -most important factor in the success of any public trust program. 9:30-9:50 a.m. WELCOME, GROUND -RULES, WORKSHOP GOALS, WARM-UP EXERCISE "Campaigns conducted in this positive way allow a newly -seated Council to immediately move to developing a shared vision of a "Council of Trust " outside of elections. The Council can move expeditiously to pro -active team building..." RPV Public Trust Program Proposal Dr. Shanks' summarizes what he heard from Council and Staff during phone interviews 9:50-10:05 a.m. COUNCIL REVIEW OF CAMPAIGN PROGRAM Review candidate feedback. Council and Staff feedback and discussion about campaign program. 10:05 BUILDING AN EFFECTIVE COUNCIL -STAFF TEAM a. Clarify Council and Staff roles b. Effective Council -Staff communication practices and procedures c. Core Values for Council -Staff relationships and what those values look like in practice 11:00 PROCEDURES AND METHODS FOR EFFICIENT AND EFFECTIVE PUBLIC MEETINGS a. Review Rosenberg Rules b. Interacting with the public c. Practice decision-making: Efficient meetings d. Review and Adjustments e. Core Values for effective and efficient meetings and what those values look like in practice 12:00 NEW METHODS FOR CONSENSUS -BUILDING AND ETHICAL DECISION-MAKING a. When is consensus desirable b. How to reach consensus: methods and practice c. Criteria for ethical and sustainable decision-making d. Core values for decision-making and what those look like in practice 12:40 DECISIONS GOING FORWARD WARM-UP EXERCISE: WHAT DO I BRING? a. What do I contribute uniquely to the conduct of Council business? b. What behavior do I sometimes exhibit that may get in the way of the Council's business? c. What is my greatest hope for this team? CITY OF RANCHO PALOS VERDES PUBLIC TRUST PROGRAM POST NOVEMBER 2009 ELECTION FEEDBACK SESSION SESSION WORKSHEET Use this sheet for your notes, to record comments as you listen to candidates and others, and to submit comments on these topics to Dr. Shanks. You are invited to turn this sheet in for inclusion of your ideas in the summary minutes that Dr. Shanks will prepare. What campaign behaviors or other actions built public trust during Election 2009? In column A, please give one or two brief examples of candidates, campaigns, City officials, City staff, or others acting at their best to do the right thing, keep campaign promises, advance public trust, etc., during this election. In column B, identify any City action, program component, person or anything else that may have supported or encouraged that behavior. If none, please write "none." A. AT OUR BEST EXAMPLES B.SUPPORTED OR ENCOURAGED BY 2. What is your vision for campaigns and public trust during Election 2011?. In column A, if you saw something wrong in 2009 or had an issue or concern, please write it down as a positive goal that the City should strive to accomplish in 2011. For example, if you believe a candidate did not tell the truth about him or herself, you might write, "Get all candidates to give honest and complete information about themselves." Use column B to suggest practical ways the City could A. GOAL FOR 2010 accomplish that goal. B. PROGRAM COM If you choose to turn this page in at the end of the session, please cross off anything you do not want Dr. Shanks to include in the summary notes. On the back of this page, please add any other comments you wish to make. Note that Dr. Shanks will include issues and concerns you raise, but will not include specific candidate names in the summary notes. Signatures are optional. From The Leadership Challenge by Barry Posner and Jim Kouzes The Five Practices of Exemplary Leadership Beyond the horizon of time is a changed world, very different from today's world. Some people see beyond that horizon and into the future. They believe that dreams can become reality. They open our eyes and lift our spirits. They build trust and strengthen our relationships. They stand firm against the winds of resistance and give us the courage to continue the quest. We call these people leaders. In their study, Jim Kouzes and Barry Posner set out to discover what it took to become one of these leaders. They wanted to know the common practices of ordinary men and women when they were at their leadership best—when they were able to take people to places they'd never been before. Their analysis of thousands of cases and surveys revealed The Five Practices of Exemplary Leadership: Inspire a Shared Vision Leaders passionately believe that they can make a difference. They envision the future, creating an ideal and unique image of what the ` organization can become. Through their magnetism and quiet persuasion, leaders enlist others in their dreams. They breathe life into their visions INSPIRING and get people to see exciting possibilities for the future. a Shared Vision ao` Challenge the Process Leaders search for opportunities to change the status quo. They look for innovative ways to improve the organization. In doing so, they experiment and take risks. And because leaders know that risk taking involves CHALLENGING mistakes and failures, they accept the inevitable disappointments as the Process learning opportunities. Enable Others to Act Leaders foster collaboration and build spirited teams. They actively involve jy`-,► �j 1 others. Leaders understand that mutual respect is what sustains extraordinary efforts; they strive to create an atmosphere of trust and N N human dignity. They strengthen others, making each person feel capable to Act and powerful. Model the Way Leaders establish principles concerning the way people (constituents, peers, colleagues, and customers alike) should be treated and the way goals should be pursued. They create standards of excellence and then % set an example for others to follow. Because the prospect of complex change can overwhelm people and stifle action, they set interim goals so MODELING that people can achieve small wins as they work toward larger objectives. They unravel bureaucracy when it impedes action; they put up signposts the Way when people are unsure of where to go or how to get there; and they create opportunities for victory. Inspire a Shared Vision Leaders passionately believe that they can make a difference. They envision the future, creating an ideal and unique image of what the ` organization can become. Through their magnetism and quiet persuasion, leaders enlist others in their dreams. They breathe life into their visions INSPIRING and get people to see exciting possibilities for the future. a Shared Vision ao` Challenge the Process Leaders search for opportunities to change the status quo. They look for innovative ways to improve the organization. In doing so, they experiment and take risks. And because leaders know that risk taking involves CHALLENGING mistakes and failures, they accept the inevitable disappointments as the Process learning opportunities. Enable Others to Act Leaders foster collaboration and build spirited teams. They actively involve jy`-,► �j 1 others. Leaders understand that mutual respect is what sustains extraordinary efforts; they strive to create an atmosphere of trust and N N human dignity. They strengthen others, making each person feel capable to Act and powerful. WHAT DO THESE SKILLS HAVE TO DO WITH ETHICS? TRY TRANSLATING SOME OF THE ABOVE SENTENCES INTO SPECIFIC BEHAVIORS YOU CAN DO NOW IN YOUR JOB., Encourage the Heart Accomplishing extraordinary things in organizations is hard work. To keep hope and determination alive, leaders recognize contributions that % individuals make. In every winning team, the members need to share in the rewards of their efforts, so leaders celebrate accomplishments. They ENCOURAGING make people feel like heroes. the Heart WHAT DO THESE SKILLS HAVE TO DO WITH ETHICS? TRY TRANSLATING SOME OF THE ABOVE SENTENCES INTO SPECIFIC BEHAVIORS YOU CAN DO NOW IN YOUR JOB., Values as Standards of Conduct Value/ Looks like Doesn't look like Value Definition these good behaviors these bad behaviors