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RPVCCA_SR_2011_07_05_06_Recruiting_For_Position_VacanciesMEMORANDUM TO: FROM: DATE: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL ERIC MAUSSER,HUMAN RESOURCES MANAGER JULY 5,2011 SUBJECT:RECRUITING FOR POSITION VACANCIES REVIEWED:CAROLYN LEHR,CITY MANAGER &-- RECOMMENDATION: Provide direction to staff regarding whether to proceed with the recruitments for the vacant positions of Director of Public Works,Assistant Engineer,Senior Financial Analyst,and Senior IT Analyst.Recruitment for the Public Works Director position is the most critical need as explained later in this report. EXECUTIVE SUMMARY: The City is presently conducting recruitments for positions in the Public Works and Finance &IT departments.Recruitment has concluded for the position of Public Works Director and the screening of applicants is now underway.The positions of Assistant Engineer and Senior Financial Analyst close July 5,2011.The Senior IT Analyst will begin recruitment shortly.All positions have been budgeted for 2011-2012. Council has made inquiry as to whether these positions should be held vacant for an unspecified duration pending resolution on pension revision and possible implementation of a second tier to the City's retirement program.Aside from the salary savings that would be realized in delayed recruitment for the positions,it is estimated that annual cost savings generated by waiting for implementation of a possible 2nd tier retirement level are approximately $16,140 for the 4 positions. Discussions with management in both departments indicate that there will be significant delays in their ability to complete existing project workloads in established time frames and assume new project assignments.Based on cost savings assumptions balanced ---------------------------------- 6-1 Recruiting for Position Vacancies July 5,2011 Page 2 against completion or delay of critical projects,it is recommended to continue with the recruitment and filling of the positions as soon as possible. If the Council should decide to defer hiring these positions,the City Manager will meet with Council to discuss adjustments in departmental project priorities and work completion timetables. BACKGROUND: The positions of Public Works Director,Assistant Engineer,Senior Financial Analyst and Senior IT Analyst are not new positions and have been integral parts of the City's staffing plan for the past several years.Strategic and Tactical Goals for the departments have been established on the premise of such manpower availability. Also,workload factors for each department have been formulated on the basis of access to the higher level of professional expertise inherently found in these positions. Management in both departments analyzed impacts associated with deferment in hiring the positions .. Public Works Department The Public Works Department presently operates with a part-time Public Works Director who is limited to 980 of a possible 2080 hours per year due to CALPERS restrictions on post-retirement work.He replaced the previous full-time Public Works Director on assignment from the City Manager to implement necessary organizational changes in the department.Due to the increasing level of work projects and his work hour limitations this arrangement is not sustainable.The Deputy Director also functions as the Parks &Recreation Director.With the dramatic increase in projects and programs in that department,along with the lack of availability of the Public Works Director for over half the work year,this arrangement is also not sustainable and deteriorates the quality of management oversight for both departments.Furthermore, attracting qualified candidates for this position is a challenge due to the City's geographic location and the area's high housing costs.Delay in the hiring of the Public Works Director would also increase the likelihood that actual on-boarding of the person eventually selected would not occur until well-after December 2011 if such candidate must disengage from another position. The Assistant Engineer position is essential in relieving Senior Engineers from the backlog of field inspections and basic design work so that they might address the more complex engineering issues in high-profile/high impact assignments now scheduled. The following program areas are impacted: •Public Works Administration -City engineering,permits,inspections,grant administration and transit coordination. C:\Documents and Settings\ericm\Local Settings\Temporary Internet Files\OLK11\2011 Ol05_Proceed with Recruitment (2).doc ---------._------~---------- 6-2 ---------._~--------~------~------.-~~---1 I Recruiting for Position Vacancies July 5,2011 Page 3 •Traffic Management -maintenance and improvements of the City's traffic facilities and traffic programs. •Storm Water Quality -NPDES administration,monitoring and reporting storm water runoff,and maintenance of catch basins. •Maintenance of parks,trails and open space. •Street and Right-of-Way Maintenance -roadside,roadways,medians,trees, sidewalks,street sweeping and street signs. •Sewer Maintenance -investigating,filming and cleaning the sewer system. •Waste Reduction -administration of the City's Source Reduction and Recycling Element of the City's General Plan,recycling programs and managing the City's residential and commercial waste haulers. •Abalone Cove Sewer System Maintenance -maintenance of the sewer system and reviewing the annual Abalone Cove Sewer Maintenance Fee. •Community Development block Grant Program -manage the Home Improvement Program and ADA Accessibility projects. •Portuguese Bend and Abalone Cove Improvement Authorities -maintenance activities for landslide abatement improvements. •Water Quality flood Protection -storm drain maintenance and review of the annual Water Quality flood Protection fee. In addition to these annual programs and current FY 2010-2011 improvement projects that will be completed next fiscal year,approximately 20 new improvement projects have been budgeted,for a total of approximately 75 Public Works projects in FY 2011- 2012.The new capital improvements include street,median,building,parks,trails, open space,and storm drain projects. Some projects are time-sensitive because they are funded by grants that have deadlines for completion.For example,the California Coastal Trail Plan and Eastview Park Playground Improvements must be completed by November 2012.These projects must go through an extensive process of public research,design and construction. Other projects require extensive field work to meet state or federal compliance deadlines.As an example,the federal government has mandated that the city establish a plan for replacing non-reflective signs by January 2012.Staff is required to measure the reflectivity of all signs and create a data base for the plan. Finance and Information Technology Department In terms of the Senior Financial Analyst and Senior IT Analyst in the Finance &IT Department,the potential future impacts of delay in filling these positions will be significant.There will likely be no staffing available to improve departmental performance measures,support special projects,support additional advisory board assignments,prepare additional financial analysis,or develop scheduled enhancements to the City's current financial systems.Projects/tasks that have been impacted to date include the following. C:\Documents and Settings\ericm\Local Settings\Temporary Internet Files\OLK11\20110705_Proceed with Recruitment (2).doc6-3 Recruiting for Position Vacancies July 5,2011 Page 4 •Completion of the 2010 Tactical Goal milestone:"By August 2010,staff will submit to the City Council a preliminary report regarding feasibility of a sales tax sharing incentive program." •An update to the City's Building &Safety cost-based fees has been delayed. •The City's implementation of new purchasing cards was delayed by at least one year. •Audits of local imposed tax revenue (e.g.golf tax,utility user's tax,transient occupancy tax,etc)have either been put on hold or delayed. •Desired improvements of departmental performance indicators have been placed on hold. •Full implementation of the City's Human Resources software has been put on hold. •Federal and state legislative analysis has been minimized,and staff is relying on outside entities to provide this information. •Budgeting,monitoring and financial analysis are all currently prepared by the Deputy Director of Finance,resulting in a delay of other projects (e.g.financial system acquisition). •Desired improvements to the delivery of financial information to the public have been delayed. •Desired enhancements to the City's ability to maintain business continuity (financial functions)in the event of a disaster have been delayed. The potential future impacts to delay in on-boarding the Senior IT Analyst are that the City's only staffing available to manage the information technology function has been and will continue to be the Director of Finance &IT.The Director's other duties continue to prevent the time dedication required for IT projects.This will continue to affect users of the City's information technology systems,which include both staff and the public. Projects/tasks impacted to date include the following: •Desired improvements to the organization of the City's website have been delayed. •Daily responses to information technology needs throughout the City have been managed by the Director. •An upgrade of all City workstations for Windows 7 and Office 2010 has been delayed. •User training has been scaled down. •Additional professional services from the City's information technology vendors have become necessary. Further delay in staffing this position will place the City in a position of inability to leverage advances in technology which can enhance the efficiency and effectiveness of organizational work product.This impacts service delivery to internal and external customers. C:\Documents and Settings\ericm\Local Settings\Temporary Internet Files\OLK11 \2011 Ol05_Proceed with Recruitment (2).doc ~I I I ,--_..------_.._---_.--~---------------.---- 6-4 DIRECTOR OF PUBLIC WORKS The City of Rancho Palos Verdes is now accepting applications for the position of Director of Public Works.The salary range is $95,403 --$162,082 DOQ.PERS 2.5%at 55;9/80 work schedule and excellent health insurance benefits.Employees have the holiday period between Christmas and New Years off. The position is exempt status and reports directly to the City Manager.It will exercise overall executive responsibility for program planning,management and operations of the Public Works Department.The City is seeking an experienced executive in comprehensive municipal public works management,with a demonstrated background in leadership and supervision. This position will be open until filled.The first review of applications will take place June 20,2011.THE CITY DOES NOT ACCEPT EMAIL OR FAX RESUMES.Please go to the City of Rancho Palos Verdes website at www.palosverdes.com/rpv .Go to Forms and click Application For Employment.Follow the instructions and complete the Application Form fully.Incomplete application forms will not be considered.Download the completed Application Form.Mail it along with your resume to 30940 Hawthorne Blvd.,Rancho Palos Verdes,CA 90275. DEFINITION This is an exempt status position which serves at the discretion of,and reports directly to, the City Manager.The position exercises overall responsibility for the program planning, management and operations of the Public Works Department.Incumbents receive general administrative direction from the City Manager,exercising discretion in applying strategic and tactical goals and resolving organizational and service delivery problems.Incumbents typically possess a very high level of technical knowledge in public works systems,funding, design and project management,as well as the ability to integrate a high level of experience with a wide variety of public works areas. STATUS Management SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from the City Manager.Provides direct and indirect supervision and guidance to staff of the department. EXAMPLES OF DUTIES Formulate policy options,prepare reports and studies,make recommendations and serve as staff to the City Manager,City Council,Traffic Commission,Water Quality and Flood Protection Oversight Committee and other advisory commissions or committees as ---------------- 6-5 required.Manage the planning,development and implementation of the City's program of public works and capital improvements.Manage the planning,development, implementation,and maintenance of landslide mitigation projects within the Abalone Cove and Portuguese Bend landslide areas.Supervise and direct the provision of engineering services (design,traffic,inspection,private project review);maintenance services for City owned facilities,buildings,parks,trails and other publicly owned rights-of-way;and implement capital improvement programs for the city,the redevelopment agency, assessment and other special districts.Administer the City's Refuse/Recycling programs; NPDESlWater Quality programs;and,CDBG program.Direct,supervise,monitor,evaluate and recommend the selection,retention,or termination of contracted for services assigned to the department of Public Works.In accord with city personnel policies select and appoint department personnel.Organize and allocate staff;assign work activities,projects and programs;review,monitor and evaluate departmental processes and procedures,and work products;and,supervise,train,evaluate and discipline department personnel.Prepare, present and administer the annual departmental budget and assist the City Manager in the preparation of a comprehensive capital improvement program budget.Meet with City officials,representatives of public agencies,joint power authorities,private organizations and the public to explain,promote,gain cooperation with,negotiate agreements to achieve, and coordinate responses to attain the policy goals of the City and the objectives of the department.Direct the preparation of,monitor,and review reports,studies,and correspondence prepared by departmental or contracted-for-service personnel.Respond to complaints or requests for information.Serve as the City's liaison to the Transit District Joint Powers Authority.Administer the City's Refuse/Recycling grants. Perform other related duties as required. QUALIFICATIONS Knowledge of:The theories,principles,and practices of public administration and civil engineering.Municipal public works administration including planning,design, contract management,inspection,and maintenance.State law and local ordinances governing grading,project design,subdivisions,environmental reviews,and recordation of maps and other official records.Principles and practices of municipal budgeting and budget administration.Principles and practices of human resources management including awareness of non-discriminatory employment and supervisory practices.Principles and practices of risk management including awareness of municipal liability exposures particularly as it affects municipally owned facilities,property and public right-of-way and the consequences of negligence in processing governmental transactions or the execution of documents. Ability to: •Decide the time,place and sequence of operations within an organizational framework, as well as the ability to oversee their execution.Ability to analyze an categorize data and information using established criteria,in order to determine consequences and to identify and select alternatives. •Manage and direct a group of professional staff,including the ability to provide counseling,conflict resolution and team building.Ability to persuade,convince and train others.Ability to advise and interpret regarding the application of policies,procedures and standards to specific situations. _.~----~---------j 6-6 l •Utilize a variety of descriptive and advisory data and information such as budgets/financial statements,time sheets,staff reports,employee evaluations,maps, computer models,requests for proposals,legal opinions,State and local regulations, contracts,schedules,billing statements and architectural drawings.Ability to analyze data and information and develop recommendations for courses of action. •Communicate effectively orally and in writing with City staff,contractors,consultants, elected and appointed officials,business and citizen groups,developers,vendors and the general public. •Apply relevant mathematical principles and formulas.Ability to interpret inferential statistical reports and/or formulation and equation data. •Use functional reasoning in performing influence functions such as supervising, managing,leading,teaching,directing and controlling,analyzing policy implications and projecting political reaction. •Exercise the judgment,decisiveness and creativity required in situations involving the direction,control and planning of an entire program or multiple programs. •Recognize organizational behavior and analyze systematic problems,and integrate them with opportunities,options and solutions. EXPERIENCE AND EDUCATION The experience and education described below are used by the City as general guidelines to evaluate compliance with the qualifications described above.Comparable experience and education is acceptable for meeting the position's minimum qualifications.Specified licenses,certificates and registrations must be held at the time of appointment and maintained unless otherwise specified. Experience:Five years increasingly responsible executive-level experience in managing a broad range of public works programs and capital improvements in a public entity. Demonstrated experience in supervisory management in a comparable municipal agency is highly desirable. Education:Bachelor's degree in Civil Engineering,Public Administration or related field from an accredited college or university.Masters degree is highly desirable. Licenses,Certificates and Registrations:Possession of,or ability to obtain,a valid California driver's license.Registered Civil Engineer State of California;or,Registered Civil Engineer in another state and the ability to obtain registration in the State of California within one (1)year from the date of employment. -----~-----_~J 6-7 ASSISTANT ENGINEER The City of Rancho Palos Verdes is now accepting applications for the position of Assistant Engineer.The salary range is $68,049 --$88,372 000.PERS 2.5%at 55; 9/80 work schedule and excellent health insurance benefits.Employees have the holiday period between Christmas and New Years off. The position is located in the Public Works Department and will perform entry level professional engineering tasks in the design and construction of public improvement projects involving streets,sidewalks,traffic signals,storm drains,sewers and city facilities including parks and buildings. The position will be open until filled.The first review of applications will take place July 5,2011.THE CITY DOES NOT ACCEPT EMAIL OR FAX RESUMES.Please go to the City of Rancho Palos Verdes website at www.palosverdes.com/rpv.Go to Forms and click Application for Employment.Follow the instructions and complete the Application Form fully.Incomplete application forms will not be considered.Download and complete the Application Form.Mail it along with your resume to 30940 Hawthorne Blvd.,Rancho Palos Verdes,CA 90275. DEFINITION The purpose of positions in this classification is to perform entry level professional engineering tasks involving the design and construction of public improvement projects involving streets,sidewalks,traffic signals,storm drains,sanitary sewers,street lights,and City facilities including parks,buildings and parking lots.Assist in the review of engineering plans and prepare technical written reports of average to high difficulty. STATUS:Classified SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Public Works,Deputy Director of Public Works,Senior Engineers or other designated staff.The level of supervision received is directly related to the complexity of the assignment.More complex assignments will be reviewed periodically and less difficult assignments will be subject to administrative direction.May provide functional or technical supervision to Engineer Techs or support staff. 6-8 EXAMPLES OF DUTIES The following duties are normal for this classification.They are not to be construed as exclusive of all inclusive.Other duties may be required and assigned. •Assist in monitoring construction activities to ensure compliance with contract documents. •Assist in reviewing and preparing plans and specifications in connection with the construction and maintenance of engineering projects including those for capital improvement projects,grading,landscaping and irrigation. •Make moderately complex professional level calculations and apply standard engineering concepts to determine appropriate capacities,stresses and construction materials. •Assist in preparing quantity and cost estimates for construction projects;prepare and check legal descriptions;and participate in the review of changes or modifications to proposed public facilities within subdivision developments. •Research and prepare reports of average to high difficulty and make recommendations when appropriate on engineering related subjects;gather information from various sources;apply standard engineering principles and procedures to work assignments. •Attend meetings;make field visits to verify conditions;exchange information with other City personnel related to engineering projects and assist in studies with other City departments or outside agencies. •Collect data and provide information for reports associated with project status,cost analysis and contract compliance. •Provide support services related to the inspection of construction sites;discuss problems and seek resolution of difficulties with contractors,inspectors,consultants and representatives of other public agencies. •Assist in investigating contractor claims for extra work;prepare contract change orders as directed by senior management staff.Participate in the coordination of the bidding process and preconstruction bid conferences. •Review construction plans.Input database information.Assist in the preparation of requests for proposals. •Review quantities and costs for public facility projects;Investigate standard project engineering problems and recommend solutions. •Participate in department goal setting and performance evaluations. •Perform such additional tasks and duties as assigned by the Director of Public Works and Deputy Director of Public Works or designee. EXPERIENCE AND EDUCATION The experience and education described below are used by the City as general guidelines to evaluate compliance with the qualifications described above.Comparable experience and education is acceptable for meeting the position's minimum qualifications.Specified 6-9 licenses,certificates and registrations must be held and maintained unless otherwise specified. Experience:One year of professional level civil engineering experience. Education:Bachelor's degree in civil engineering,architecture,construction management or a closely related field from an accredited college or university. Licenses,Certificates and Registrations:Valid Class C California Drivers License is required.Possession of a certificate of Engineer-In-Training is required. PHYSICAL AND MENTAL ABILITIES REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: Language Ability and Interpersonal Communication •Ability to evaluate data and information using established criteria,in order to determine consequences and to identify and select alternatives.Ability to classify, compute,tabulate and categorize data. •Ability to understand and apply policies,procedures and standards to specific situations. •Ability to utilize a variety of advisory and design data and information such as blueprints/building plans,technical studies,drafts of correspondence,change order requests,invoices,billing statements,consulting studies,staff reports"City council reports,budgets,construction codes,construction method books,computer software operating manuals,policy manuals,license guidelines,computer languages,and engineering manuals. •Ability to communicate verbally and in writing with City staff,consultants, contractors,building and construction inspectors,user groups and other public and private organizations. Mathematical Ability •Ability to perform full range of engineering calculations.Ability to interpret inferential statistical reports and/or formulation and equation data.Ability to calculate spatial relationships. Judgment and Situational Reasoning Ability •Ability to use functional reasoning using professional engineering knowledge in performing synthesis functions. •Ability to exercise the judgment,decisiveness and creativity required in situations involving the evaluation of information against sensory and/or judgmental criteria. Physical Requirements •Ability to operate equipment and machinery with some requiring complex and rapid adjustments such as computer keyboard/terminal,photocopier,fax machine, telephone,survey level,blueprint machine,drafting instruments,measuring tape, lettering machine and lettering set. ---------_....-._-------- 6-10 •Ability to coordinate eyes,hands,feet and limbs in performing semi-skilled movements such as drawing and data entry. •Ability to exert very moderate physical effort in sedentary to light work,typically involving some combination of stooping,kneeling,crouching,lifting carrying,pushing and pulling. Environmental Adaptability Ability to work under generally safe and comfortable conditions where exposure to environmental factors poses some risk of injury. The City of Rancho Palos Verdes is an Equal Opportunity Employer.In compliance with the Americans with Disabilities Act,the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Adopted: Department Director 6-11 SENIOR ADMINISTRATIVE ANALYST Finance &Information Technology The City of Rancho Palos Verdes is now accepting applications for the position of Senior Administrative Analyst (Finance &Information Technology).The salary range is $70,238 -- $91,209 000.Benefits include CalPERS pension formula of 2.5%at 55;9/80 work schedule and excellent health insurance.Employees have the holiday period between Christmas and New Years off. The position will work in the Finance &Information Technology Department.The City is seeking an experienced professional with a solid municipal finance background.The ideal candidate will have experience preparing multi-year financial models,capital improvement programs,cost-based fee studies,financial analysis and grants administration. The position will be opened until filled.The first review of applications will take place July 5,2011.THE CITY DOES NOT ACCEPT EMAIL OR FAX RESUMES.Please go to the City of Rancho Palos Verdes website at www.palosverdes.com/rpv.Go to Forms and click Application for Employment.Follow the instructions and complete the Application Form fully.Incomplete application forms will not be considered.Download the completed Application Form.Mail it along with your resume to 30940 Hawthorne Blvd.,Rancho Palos Verdes,CA 90275. DEFINITION Positions in this class series provide professional level administrative staff work in a broad range of functions or program areas.Incumbents are responsible for specific analyses or implementation in an assigned program area and may also be responsible for administering a new program or service.The main focus of these positions is on their analytical role;any non-analytical duties performed are incidental. Assignments require senior-level knowledge,expertise,experience and skills in a broad range of professional administration areas,a high level of independence,decision-making and initiative,and the ability to perform complex and difficult analytical tasks related to a broad range of assignments.The work requires creativity and resourcefulness to accomplish goals and objectives.Incumbents are required to exercise judgment in interpreting established policies,goals and objectives and in applying concepts,plans and strategies which may deviate from traditional methods and practices. Incumbents work under minimal supervision with only occasional direction. 6-12 L STATUS Classified SUPERVISION RECEIVED AND EXERCISED Receives general direction from a department director and deputy director. EXAMPLES OF DUTIES The following duties are normal for this position.These are not to be construed as exclusive or all-inclusive.Other duties may be required and assigned. •Collects and monitors data and information;analyzes and/or implements municipal policies,procedures,organization, finance and/or services and provides input to program and policy decisions;prepares and presents forecasts of effects of pending legislation,policy and procedure changes. •Interprets and applies data,policies and procedures,laws,regulations,and City ordinances and explains them to the public;researches and responds to citizen complaints. •Prepares reports relating to various projects and programs for staff,City Council and citizen committees;prepares complex reports,correspondence,memos and contracts. •Investigates,interprets,analyzes and prepares recommendations on new programs,grants and services. •May assist in budget preparation for the department or have responsibility for preparing the budget for specific programs or projects. •Analyzes and monitors expenditures and revenue.May approve accounts payable and/or expense reports. •Provides advice and consultation in area of assignment to City staff and others. •May administer programs;may be responsible for implementing a service or program within a department. •May administer contracts and/or provide oversight for consultants;may develop contract language. •Gathers data and information form a variety of sources;prepares correspondence, reports,charts and graphs,and PowerPoint presentations. •May represent City at community,inter-departmental,inter-agency and professional meetings. MINIMUM TRAINING AND EXPERIENCE REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: Bachelor degree in Public Administration,Finance or related field with three years professional municipal experience at Analyst level,or any combination of education and experience that provides equivalent knowledge,skills and abilities. May require possession of or ability to obtain a valid California driver license. Desirable Qualification:Master Degree in Public Administration or related field. 6-13 MENTAL ABILITIES REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: •Ability to evaluate data and information using established criteria in order to determine consequences and to identify and select alternatives.Ability to compare, count differentiate,measure and/or sort,as well as assemble,copy record and transcribe data and information.Ability to classify,compute tabulate and categorize data. •Ability to utilize a variety of advisory and design data and information as budgets, staff reports,various agreements,tax reports,database information,meeting agendas and minutes,computer software operating manuals,ordinances,non- routine correspondence,legal documents,professional journals and bulletins. •Ability to persuade and/or train others,including the ability to act in a team leader capacity.Ability to advise and interpret how to apply policies,procedures and standards to specific situations. •Ability to communicate effectively,orally and in writing,with City personnel,county, state and federal agency personnel,consultants,attorney,engineers,independent auditors,and the general public. •Ability to accurately interpret data,policies and procedures,laws and regulations, and to explain them to City staff and to the public. •Ability to develop specialized knowledge,including knowledge of City ordinances and regulations related to area of assignment. •Knowledge of research techniques and information sources. •Knowledge of public administration,organization and management principles and practices,municipal fiscal policy,financing and procedures,applicable laws and regulations;and the ability to expand knowledge in these areas. •Knowledge of,and ability to apply,applicable software programs necessary for the job such as Excel,PowerPoint,and other Microsoft Office programs. •Specialized knowledge may be required for some assignments. MATHEMATICAL ABILITIES Ability to apply general mathematical principles,including decimals and percentages; ability to interpret statistical reports and/or formulation and equation data. PHYSICAL REQUIREMENTS •Ability to operate,maneuver,and/or control the actions of office equipment and/or materials used in performing essential functions such as computer keyboards, calculators,copiers and other equipment. •Ability to coordinate eyes,hands,feet and limbs in performing slightly-skilled movements such as rapid keyboard use. ------._--~ 6-14 •Ability to exert light physical effort in sedentary to light work,typically involving lifting,carrying,pushing and pulling. 6-15 _._._------_._--_._--------------------------, SENIOR INFORMATION SYSTEMS COORDINATOR DEFINITION Under supervision,maintain personal computer,phone and voice messaging systems, network and related equipment;perform technical and administrative tasks in maintaining the City's network infrastructure and information systems,install and maintain City software applications;perform related duties as required. STATUS Classified SUPERVISION RECEIVED AND EXERCISED Receives direction from the Director and Deputy Director of Finance and Information Technology.Provides guidance regarding the Information Technology function to all staff,and to independent contractors providing Information Technology services to the City. EXAMPLES OF DUTIES The Senior Information Systems Coordinator provides professional and technical support to the Director and Deputy Director of Finance and Information Technology and assists in coordinating computer services with all City departments.Participate in the management of the City's information technology function,including:the City Hall local area network, phone and voice messaging,as well as the support for the users thereof and the City's website.Participate in the preparation and administration of the annual budget of the City's information technology programs.Direct the preparation of,monitor,and review reports, studies,and correspondence prepared by department or contracted-for-service personnel. Prepare staff reports to City Council.Install,upgrade,troubleshoot and maintain City-wide computer hardware,operating systems and application programs,trains staff in the use of computers and software;assists users in solving problems with date on the computers; suggests alternative methods of operation. Participates in the operation of various computers,copiers,printers and related equipment.Performs routine maintenance of computers and related equipment;backs up servers,maintains off-site tape storage.Maintains and updates files and system documentation,maintains inventory or related supplies. Perform other related duties as required. QUALIFICATIONS Knowledge of:The operation of a municipal information technology system,including a working knowledge of system design and operations.Principles and practices of municipal budgeting and budget administration.Microsoft desktop operating system and the Microsoft Office software suite. Ability to:Formulate policies and policy alternatives independently or in cooperation with others.Establish,articulate and achieve policies,goals,and objectives in a timely manner.Prepare logical,objective,comprehensive and concise memoranda,staff reports,studies,and correspondence on all matters within the scope of the knowledge -----------•._- 6-16 required for the position.Establish and maintain effective,flexible,and professional relationships with the public,elected officials,city staff,and other governmental agencies and private organizations.Prepare and administers the budget of the operations assigned to the department.Understand and follow equipment and program instructions,format,and documentation.Read,understand and apply technical manuals and documentation.Understand and apply Information Technology concepts. Troubleshoot equipment and/or program problems/malfunctions.Respond to emergency customer service calls regarding computer problems,as necessary.Schedule work and complete work within time limits and deadlines.Communicate effectively both orally and in writing.Keep accurate logs,records and reports.Independently analyze data and develop logical solutions. EXPERIENCE AND EDUCATION The experience and education described below are used by the City as general guidelines to evaluate compliance with qualifications described above.Comparable experience and education is acceptable for meeting the position's minimum qualifications.Specified licenses,certificates and registrations must be held and maintained unless otherwise specified. Experience:Considerable knowledge of industry standard computer systems and applications;basic networking concepts;basic programming concepts;computer documentation procedures;use,capability,characteristics and limitations of computers and related equipment;general Information Technology concepts;ability to analyze problems and offer recommendations;communicate effectively orally and in writing; and work cooperatively with others.At least two years experience working within the environment of an information technology system is preferred,but not required or one year of experience may be substituted by a Bachelors degree. Education:Equivalent to graduation from high school.College education and/or degree in related field,is preferred,but not required. Licenses,Certificates and Registration:Valid Class C California Driver's License 6-17