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RPVCCA_CC_SR_2012_02_21_K_UWS_2nd_Amendment_Residential_Solid_Waste_AgreementCITY OF MEMORANDUM RANCHO PALOS VERDES TO: FROM: DATE: SUBJECT: REVIEWED: Project Manager: HONORABLE MAYOR &CITY COUNCIL MEMBE TOM ODOM,DIRECTOR OF PUBLIC WORKS FEBRUARY 21,2012 APPROVE SECOND AMENDMENT TO UNIVERSAL WASTE SYSTEMS,INC.'S RESIDENTIAL SOLID WASTE AGREEMENT CAROLYN LEHR,CITY MANAGER ~ Lauren Ramezani,Sr.Administrative Analyst 'ff-- RECOMMENDATION Approve the Second Amendment to Universal Waste Systems,Inc.'s residential solid waste agreement. BACKGROUND Universal Waste Systems,Inc.(UWS)is the City's exclusive residential solid waste provider for Service Area 2.Their negotiated agreement,approved on May 5,2009,went in~o effect'on July 1,2010.UWS has serviced the City since 2004.UWS's service area represents 5%of the City and includes the Portuguese Bend landslide and the City's southern and coastal areas.UWS has approximately 530 single-family customers. EDCO services the remaining 95%of the City. Service Area 2,although small,has several unique service levels due to the area's challenging geography.UWS services both gated and non-gated communities. Additionally,some neighborhoods receive manual backyard service,while others receive automated curbside service.Two different trucks,one manual and one automated, operate in these areas. During the contract negotiation process in 2009,staff reached out to all the HOAs within the UWS service area.The outreach was through mail,e-mail,City newsletter,City website,telephone calls and attending HOA meetings.The feedback received was positive and supportive of UWS's services.Furthermore,the areas historically receiving K-1 UWS's Second Amendment February 21,2012 Page 2 backyard service informed staff that they wished to continue receiving the more personalized and labor intensive backyard service,and were willing to pay the corresponding higher backyard rate. DISCUSSION Service Area 2 had not had any significant changes in routing and operations for over two decades.As result,there were many arbitrary (and individualized)service levels,mixed rates and routing.Through time this became not only confusing,but also created operational inefficiencies. During negotiations in 2009,these issues were identified and addressed.As a result, when the current agreement went into effect in July 2010,it included route and service clarity,and improved operational and collection efficiency.It established route uniformity, provided standardized services,incorporated the various HOAs requests and considered neighborhood aesthetics.Therefore,the attached current agreement identifies two exclusive service areas:the manual backyard and the automated curbside service areas (see sections 4.2.6 and 4.2.1).Each is described in more detail below: Manual Unlimited Backyard Service-For the backyard service areas,there is no limit to the number of trash,recycling and green waste cans serviced.This service level is very labor intensive and time consuming.Therefore,the fixed monthly rate of $56.38/mo is significantly higher than the automated curbside rates of $18/mo to $28/mo.UWS operates a manual split-bodied truck with a driver and a helper.The helper retrieves the manual cans from the customers'storage location,lifts and empties them by hand,and then places the cans back in the storage location.The manual cans are smaller and lighter than automated carts,so they could be lifted by hand.UWS has 330 backyard cL!stomers with each averaging over 5-6 cans per week.EDCO does not offer manual service in the City. Automated Curbside Service-UWS's curbside customers receive automated service. Customers pay a variable monthly rate of $18/mo to $28/mo,depending on the size of their trash cart.The automated truck lifts and empties the automated carts placed at curbside.UWS and EDCO's rates and services are similar because UWS is contractually obligated to match EDCO's automated rates and services.This assures uniformity of automated services throughout the City. Additionally,automated customers have the option for backyard service.The monthly backyard service surcharge is approximately $6.40,which was set by EDCO,and is matched by UWS.Customers may select backyard service due to physical constraints, convenience,or limited curb space.The automated truck stops at the curb;the driver retrieves the automated carts from their stored location and brings them to the curb.The truck lifts and empties them,and then the driver wheels the carts back in their storage location. W:\Pam\Staff Reports\2012\01-21-12\UWS residential contract\uws amend #2 resid SR ..doc K-2 UWS's Second Amendment February 21,2012 Page 3 Petition for Change-Arrowroot Lane (Arrowroot)has historically been within UWS's backyard service area.However,a few homes received curbside service at a reduced rate.UWS's current agreement identifies that area as within the exclusive backyard service area.UWS granted these curbside customers a 15-month (July 2010 to Sept 2011)grace period.Then pursuant to their agreement,in October 2011,they began charging all Arrowroot customers the contract approved backyard rate of $56.38/mo. In late November 2011,the City received a signed petition from residents of Arrowroot (15 homes)requesting a change from their current backyard services of $56.38/mo to curbside services of $18/mo to $28/mo.This request,if granted,requires changes to the current UWS agreement. In December 2011,staff met with UWS senior management and discussed the matter. UWS expressed their sincere desire to work with the City and keep their customers satisfied.UWS proposed to change the services from manual unlimited backyard service to automated curbside service. However,Arrowroot is connected to two other streets:Tarragon Road (15 homes)and Upper Barkentine Road (33 homes).These three streets comprise the Upper Barkentine area (See Area B in "Enlarged Map").According to UWS,changes to services for only one street is not operationally feasible and leads to excessive truck traffic,noise and road wear and tear.Thus,any proposed route changes would have to include all three streets. Since two of the three streets,Tarragon and Upper Barkentine Road,had not requested any service changes,UWS conducted an extensive public outreach in the Upper Barkentine area.In January 2012,UWS representatives personally met all of the residents of the three streets (approximately 60),and presented their proposal.The customer comments received were either positive or neutral.Additionally,customers provided UWS with their preferred size of trash,recycling and green waste carts.Finally, the Upper Barkentine customers,similar to all other automated routes,can pay a monthly surcharge and receive backyard service.A quarter of the 60 customers have opted to receive the backyard service. UWS did not receive any negative feedback and staff did not receive any comments or complaints either.Therefore,UWS is now prepared to proceed and implement proposed changes in collection services for these three streets.Staff concurs with UWS's proposal and concludes that the matter of the petition could be resolved to the parties'satisfaction. An amendment to UWS's agreement is needed to revise their designated backyard and curbside service areas.The attached proposed amendment represents the first routing change to the current agreement.(See amendment and map) Furthermore,as a show of good faith,UWS has agreed to absorb the additional cost of PL!rchasing automated carts and re-routing the Upper Barkentine area.This cost would be in addition to UWS's estimated $20,000 annual loss in revenue because of the change from the higher manual backyard monthly rates to the lower automated curbside rates. ;; W:\Pam\Staff Reports\2012\02-21-12\UWS residential contract\uws amend #2 resid SR ..doc K-3 UWS's Second Amendment February 21,2012 Page 4 Finally,UWS has informed staff that due to their overall service area being small with a limited number of customers,they are unlikely to accommodate any further changes to e~tablished and approved routes and services. ALTERNATIVE Do not change the Upper Barkentine services.However,the request for change to curbside services is initiated by residents of that area.UWS's proposal is in response to that request. FISCAL IMPACT Pursuant to UWS's residential agreement,the City receives 12%of gross revenues for Collector and 3%for Environmental fees.Due to the reduction in the number of backyard customers,there will be a nominal decrease ($3,OOO/yr)in the quarterly payments paid by UWS to the City. Attach ments:Enlarged Map of Petitioned Area B Second Amendment Attachment 6-Map of UWS Service Area 2 -- W:\Pam\Staff Reports\2012\02-21-12\UWS residential conlracl\uws amend #2 resid SR ..doc K-4 Map of a Portion of UWS-Service Area 2 "Enlarged Map" Area A I-----,'Curbside Automated Service.Non-Gated Areas.No Changes. ~ rO - 'tif PORifUGll IJOllff ,. _.."'c",,I ...... ~., '...--......_.- ",YFAIfE/JSen ,.-t;~,•~_<.'y,ff;1 ,~~~j,-~...-...}c ,~....I '.......54 t"~~~,-.J......'''J~'':til II-..,......:z.~"'~,.....~'"f.A..'..~,'''l's.~...~ ...,boil', 'SALOl¥f 'OVE c' J '---,....->i~CNt:ACC£5S ") t ) 1."...•.•_-•.•. 0" \~ \"'- 'I'r:"UI(; N Manual Unlimited Backyard Service.Non-Gated Areas.No Changes. ;V.L.t~&Niff / \ \ w,(I )E D B .DArea Currently Designated as Manual Unlimited Backyard Service.Now Proposing Changing to Automated Curbside Service ~C DManual Unlimited Backyard Service.Gate Areas.No Changes.~.~I?DR ?qo ..~~ ~l£.'G£.C ~l ~~fJ L ~ K - 5 SECOND AMENDMENT TO AGREEMENT BETWEEN CITY OF RANCHO PALOS VERDES AND UNIVERSAL WASTE SYSTEMS,INC.FOR INTEGRATED SOLID WASTE MANAGEMENT SERVICES THIS SECOND AMENDMENT TO AGREEMENT FOR INTEGRATED SOLID WASTE MANAGEMENT SERVICES (this "Amendment")dated as of Febmary 21,2012,is made and entered into by and between the CITY OF RANCHO PALOS VERDES,a California municipal corporation ("City"),and UNIVERSAL WASTE SYSTEMS,INC.,a California corporation ("Company"). RECITALS: A.City and Company entered into that celiain Agreement Between City of Rancho Palos Verdes And Universal Waste Systems,Inc.,a California corporation dated May 5,2009 ("Agreement").All capitalized terms not otherwise defined in this Amendment shall have the meanings specified in the Agreement. B.Pursuant to the Agreement,Company was granted the exclusive right and privilege to provide Solid Waste and Recyclable Materials Handling Services at Residential Premises within Service Area 2. C.Company and City desire to amend the Agreement to clarify the services that Company is providing within the various areas that are contained within Service Area 2. NOW,THEREFORE,in consideration of the mutual promises contained herein,and other good and valuable consideration,the receipt and sufficiency of which are hereby acknowledged,City and Company do hereby agree as follows: 1.Recitals.The foregoing Recitals are incorporated herein this reference. 2.Section 4.2.1 of the Agreement is hereby amended to read as follows: "4.2.1 Curbside Cart Refuse Collection Contractor shall provide all Customers at Single Family Dwellings and Multi- Fanlily Dwellings without Bin Service,on the streets that receive curbside Collection (which are depicted as Area A and Area B on the map that is attached hereto as Exhibit 6,"the Map"),with one Cart ("Refuse Cart(s)"),and shall Collect all Refuse placed therein for Collection not less than once per week.Such Customers are "Cart Customers."If there is a dispute between a Customer and Contractor as to whether Cart or Bin service shall be provided,the City Manager will make the final determination,which determination shall be final and binding on the Parties.Cart Customers shall be instmcted to place the Cart(s)in the street gutter for Collection,unless the Customer receives Backyard Service or flag lot service.However,Contractor shall relocate Carts for Collection when necessary, and return them to their original position. R6876-0333\1427414vl.doc•1 K-6 Cart Customers that regularly require more than one Refuse Cart may request additional Carts for an additional charge per Cart per month in accordance with the Rate Schedule. Customers may select a 35,64 or 96-gallon cart.The 64-gallon cart shall be the default in the event that a size is not selected.See Section 4.6.4.1 for Cali selection procedures. Multi-FaInily Customers receiving Refuse Cart services al'e entitled to the SaIne services as Single Family Cart Customers and will pay the SaIne rates." 3.Section 4.2.6 of the Agreement is hereby aInended to read as follows: "4.2.6 Manual Backyard Refuse Collection Contractor shall Collect Refuse from Customer-provided Containers once per week from Single-FaInily Customers and Multi-FaInily Customers without Bin service,in the following areas that have been designated by the City to receive manual Container service.The areas that will receive manual Container collection service are depicted as Area C and Area D on the Map.The Collection location for manual service shall be Customer's back or side yard,or other location that is not visible from the street.These Customers shall be "Manual Collection Customers."The Number of Containers is not limited." 4.Exhibit 6 to the Agreement is hereby replaced with the version of Exhibit 6 that is attached to this Second Amendment. 5.No further Changes.Except as expressly modified by this Second Amendment, and as previously modified by the First Amendment,the Agreement remains in full force and effect without modification or impairment. 6.Counterparts.TIns Second Amendment may be executed in one or more counterparts,each of which shall be deemed an original,but all of which shall constitute one and the same document. 2 R6876-0333\1427414vl.doc J K-7 IN WITNESS WHEREOF,the parties hereto have executed this Amendment as of the date and year first above written. CITY OF RANCHO PALOS VERDES, a California municipal corporation Anthony Misetich,Mayor ATTEST: Carla Morreale,City Clerk APPROVED AS TO FORM: Richards,Watson &Gershon Carol Lynch,City Attorney UNIVERSAL WASTE SYSTEMS,INC., a California Corporation By:_ Its:_ By:_ Its:_ 3 R6876-0333\1427414vl.doc K-8 R6876-0333\14274I4v I.doc EXHIBIT 6 Map Attached 1 of 4 K-9 ---... ~Y~l1~~ " C4 l;11./ Jr4 D E EXH IBI ~Cl-l:l'nJ~n-11'-1-~"T 6 ,...~\~~:.f-L-'J '0f~!'!l.t'!.eLD;,t -+~~\Rt~!',,~RhtJ.{~\~1ft.....l LH V9 in.,.-•.:.;""•J,£~.:l ~';/!""f,p.r.~-,ltf rJ'~l .;f ¥!;.r}g~~~r"o,ri,""':1-t r ',.-.iil~,f ','"~D61";;::'"lI,p ......fS .j'-~.t'i:.~....':if'\,.!!!l ~a~RRD ~-_________;J.,"'--.,;;l .<b ;f;',.-:1 $; PARK a>'a "L.....~o;#.!.~r '~"I,"'"5 "\,~~,~"'IJ...f,........-.....__.."~.."'~-.-...'-"'"'~-"4"•\,,'•·i-.~''<I\I,l {~,.'. 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Map of UWS-Service Area 2 L~Wu -) l_...__...... \ ,-- Manual Unlimited Backyard Service.Non-Gated Areas.No Changes, OManual Unlimited Backyard Service.Gate Areas. OArea Previously Designated as Manual Unlimited Backyard Service.Now Changing to A~omated Curbside Service.B c D Area 1-----lcurbside Automated Service. POINT S K - 1 0