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Teri_Black_&_Company_LLC_Proposal• a • • • t • • • • • • • • • • • • • • • • • • • • I It • • • I • • • • • a • t t • t • • IB&Ca . Your Executive Search Solution™ February 24, 2014 Mayor Jerry Duhovic City of Rancho Palos Verdes 32415 Nautilus Drive Rancho Palos Verdes, CA 90275 Dear Mayor Duhovic: Teri Black & Company (TBC) is pleased to present this proposal to assist the City of Rancho Palos Verdes with its efforts to successfully recruit a new City Manager. We are the recruiter of choice for many California communities and would be honored to add Rancho Palos Verdes to our distinguished client base by assisting the City Council with the recruit~ent for a new City Manager . Founded in 2006, TBC is dedicated to providing the most personalized executive search services to clients and candidates in the industry. The business goals of the firm are centered on producing quality results and establishing long-term relationships with our customers. Personalized service and attentiveness have never been more important in our industry as the competition for outstanding talent continues to intensify. With hard work and dedication, our consultants have developed tremendous credibility based on outstanding results and service. Nearly 85 percent of our business is a result of repeat customers. TBC is not driven by volume which helps set. us apart from our competitors. We are committed to providing customized and flexible service to our clients and will only take on a select number of recruitments at any given time. In addition, TBC is one of only two woman-owned recruiting firms serving local government in the western United States . Detailed information about the firm and our clients is available on our website - www.tbcrecruiting.com. If retained, you will have my commitment that Rancho Palos Verdes will receive the highest level of attention and will not be delegated to junior level staff. Please do not hesitate to call if you have any questions or need additional information regarding our services or qualifications . sr;, regards, l12~ President/CEO Teri Black & Company, LLC • 4232 Pascal Place• Palos Verdes Peninsula, CA 90274 tel 310.377.2612 •fax 310.377.1362 • www.tbcrecruiting.com • • ft • • • • • • • • • I • • • • • • • • • • • • • • • • • • • • • • • • • • • t • It ., PROPOSAL Executive Search Services for the CITY OF RANCHO PALOS VERDES to recruit a CITY MANAGER IB&Co . February 2014 • • • • • • • • • • • • • • • • • • • • • -• • • • • • • • • • • • • • • • • • • • • • TABLE OF CONTENTS I. CREDENTIALS & QUALIFICATIONS 1 II. RECRUITMENT STRATEGY 3 Ill. PROJECT TIMELINE 8 IV. REFERENCES 9 V. CONSULTANT & STAFF PROFILES 10 VI. PRICING, GUARANTEE & CONTACT INFORMATION 12 VII. COMPREHENSIVE LIST OF CLIENTS 14 SAMPLE RECRUITMENT BROCHURES • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • I. CREDENTIALS & QUALIFICATIONS Teri Black & Company (TBC) has a solid reputation for providing exemplary service to its clients and has enjoyed great success in recruiting impressive professionals for a number of communities throughout the western United States . TBC has an excellent track record ·in serving coastal communities and the firm's familiarity with the South Bay is incomparable. As evidence of our clients' high satisfaction levels, close to 85% of our projects are generated through repeat business . Our Southern California clients include the Cities of Del Mar, Newport Beach, Laguna Niguel, Aliso Viejo, Tustin, Pasadena, Hermosa Beach, Long Beach, Goleta, Murriet~, and Anaheim among numerous others. In the last three years, we have recruited City Managers for the cities of Hermosa Beach, Aliso Viejo, Del Mar, Laguna Niguel, Pismo Beach, Imperial Beach, El Cajon, Anaheim, Lompoc, San Leandro, Los Banos and Tustin. We are currently in the process of conducting City Manager recruitments for the Cities of Manhattan Beach and Poway . Because we are driven by a concern for quality results rather than volume, we limit the number of recruitments the firm handles at any given time. In addition, we are careful to only partner with clients that appreciate the value of highly personalized service and the importance of finding qualified candidates who would be a good fit rather than simply attracting individuals who meet minimum qualification criteria. Lastly, our Placement Guarantee (Section VI) is typically double the industry standard and is consistent with the International City/County Managers Association (ICMA) Code of Ethics . TBC has an excellent track record for recruiting well qualified candidates and has been very successful in attracting diverse candidate pools. We are frequently called upon to manage exceptionally challenging assignments which is attributable to our commitment to personalized service and not limiting the amount of resources we dedicate to any given project. Teri Black would serve as the lead consultant on this project. She maintains a strong nationwide network in the city management profession through her involvement and membership with the California League of Cities, Cal-ICMA, ICMA, and the California City Managers Foundation. In addition, she is a founding member of Cal-ICMA's Preparing the Next Generation initiative. Profiles on the consultants and staff who will be actively engaged in this assignment can be found in Section V. Located in the South Bay, the firm carries General and Professional Liability and Auto, and Workers' Compensation insurance that exceeds the City's requirements. 2 II. RECRUITMENT STRATEGY The executive search strategy that follows describes four complete phases of a comprehensive recruitment for a Council appointed position. PHASE I Client Feedback & Involvement The lead consultant will work closely with the City Council to design the candidate profile, recruitment strategy and timeline in accordance with the Client's desires and expectations. It is our goal to gain a complete understanding of the experience, knowledge, expertise and strengths the City Council is seeking in a new City Manager, as well as learn more about the City's priorities, current and upcor:ning challenges, fiscal health, organizational culture, and composition of the management team. With respect to community input, most of our clients who desire extensive input rely on an online survey that can be posted on the City's website. This has proven to be the most popular, convenient and cost-effective strategy for our clients to obtain input throughout the duration of a recruitment and is the most accessible and user-friendly for constituents. However, depending on the Client's wishes, meetings ranging from small focus groups to larger town hall settings can be facilitated in partnership with the City. At the City Council's discretion, the consultants can also meet with various stakeholders of the organization including the current Acting City Manager. These supplemental meetings sometimes allow us to obtain additional feedback and gain a broader understanding of the community along with the organization's culture and inner workings. It is also quite common for the lead consultant to solicit input from department heads and the City Manager's key support staff. This additional knowledge can often be helpful to the consultants as they assess the critical factors relating to candidate ''fit" later on in the process. 3 • • • ' • • • • e • • • • • • • • • • • • t • • • • • • • • • • • • • • • • • • • • • • In order for TBC to represent any opportunity with conviction and credibility, we prefer to get as much information and feedback as possible before a recruitment is officially launched. Because our clients know their organizations best, we rely on their guidance to determine the best sources of information upon starting an assignment. Strategy Refinement Following the gathering of feedback, TBC will develop a detailed timeline for the project along with proposed methodologies for attracting the best possible candidates. The timeline and specific strategies will be reviewed and approved by the C!ient prior to execution . Material Development & Production Immediately following the Client feedback activities, the lead consultant will draft advertising and recruitment brochure text for the Client's review. This information (description of community, organization, ideal candidate profile, compensation/benefits, etc.) should accurately summarize what was learned from the feedback sources. Sample TBC recruitment brochures are included as separate attachments to this proposal. PHASE II Advertising & Marketing Following the consultants' developing a clear understanding of what the City is seeking, we will create aggressive national advertising and marketing campaigns for the recruitment. Both the traditional and electronic campaigns will be interrelated to ensure the position has a powerful presence in the marketplace . Once the advertising is executed, TBC will distribute the recruitment brochure with a personalized cover letter to professional contacts in our database, with primary emphasis on California candidates. Both e-mail and traditional mail are utilized in 4 • • • • • • • • • • • • • • t • It • • • • -t • • • ~ • t • • • • ~ • ~ t t ~ • • • J , our marketing efforts. The job will also be promoted through the firm's social media presence via Linkedln, Facebook and Twitter. 11 Linkedfm . Personalized Outreach As a follow-up to the advertising and marketing campaigns, the consultants will personally contact the individuals targeted and generate new contacts through referrals made by respected sources. The most impressive candidates are usually found . this way and it frequently requires several persuasive conversations to attract them into a recruitment if they are content and successful in their current position. The majority of highly qualified candidates will not respond to an advertisement, so we proactively reach out to them . Our clients pay for results and that's exactly what we deliver. Unlike many of our competitors, TBC invests whatever time is necessary to generate a number of outstanding candidates from which the Client can make a selection. While many of our competitors charge additional consulting fees beyond a specific threshold, we do not limit the number of consulting hours dedicated to any given project or the number of on-site meetings or appearances required of the lead consultant. PHASE Ill Resume Assessment While the lead consultant will review resumes as they are received throughout the search, a final detailed review of each submission will be conducted immediately following the closing date. Those candidates determined to be the most highly qualified will be selected for screening interviews. 5 • • • • ft • • • • • • • • • • • • • • • • t • ., • • • • • • • • • . , • • • • • • • • • • Screening Interviews TBC does not restrict the number of candidates to be screened. Rather, we interview every candidate who meets our Client's criteria. As a rule, this group frequently amounts to 8-15 candidates. The number of candidates screened ranges from just a handful of professionals for highly specialized positions to up to 20 for highly coveted opportunities. · To the extent the project budget and timeline allow, TBC will conduct as many in- person meetings as possible with the top candidates prior to making recommendations to the City Council. Alternatively, screening interviews are also cond~cted via phone and Skype TM • Report to Client Following the completion of the screening interviews, the consultants will develop a written report for the Council that includes: a master list of all the applicants, resumes and cover letters for each candidate interviewed, a one-page profile summarizing each candidate's professional history, plus an overview of the consultant's initial assessment of each individual based on their experience and the results of their screening interview . Candidate Communications & Care Throughout the entire recruitment, TBC will take responsibility for communicating with the candidates throughout every stage of the recruitment. In addition, the City should feel free to refer any inquiries from potential or existing candidates directly to the lead recruiter at any time during the engagement. We handle all administrative aspects of the assignments . TBC is extremely attentive to internal candidates. Our consultants make sure they understand the process and are kept informed at every juncture as they may have never worked with a recruiter before. We take great care to meet the needs of the entire candidate pool throughout our engagements as it is critical that all the participants have a positive experience and leave the process with a favorable 6 • • • It • • • • • • • • 9, t ,, I • • • • t • • • t • • • • • t • t • • • • • • t t • • impression of Rancho Palos Verdes -regardless of whether or not they are selected . PHASE IV Selection Process TBC will design and administer an appropriate final selection process for the City Manager search. Most City Manager selection processes entail at least one interview with the City Council supplemented by follow-up interviews with the very top ranking candidate(s). Additional assessment activities can be developed such as ex~cutive level psychological assessments, writing and presentation exercises, problem solving scenarios, etc. We tailor all of our processes to best meet our clients' needs and will assist the decision makers with deliberation . Background & Reference Checks Following the final process and the Client's selection of its top candidate, TBC will conduct thorough background and in-depth reference checks. Our background checks are performed by a licensed private investigator and entail credit, driving record, civil, criminal and academic credential records checks. Court records checks include county, state and federal systems. Media, internet and social networking checks are also included. The reference checks are conducted by a recruiting consultant and are supplemented by comments generated from contacts that do not appear on the candidate's reference list. Extensive written reports are provided to the Client for review and recordkeeping . Negotiations Once the Client reviews and is comfortable with the findings in the report, TBC is available to assist with negotiations on compensation, benefits, start date and other transition details to bring the assignment to successful completion . 7 Ill. PROJECT TIMELINE TBC is prepared to begin work in early spring. An executive level recruitment of this nature can typically be completed within approximately 100 -120 days. A visual of a projected timeline is portrayed below. Phase I Phase II Phase Ill Phase IV City of Rancho Palos Verdes City Manager ~: ~; • 8 • -• • • • • • • • • • • • • • • • • • -It • • • • t • • • • t t • • • It • t ., t • • • IV. REFERENCES Client: City of Hermosa Beach Tel: 310.318.0239 Contact: Peter Tucker, Mayor Pro Tempore (member of subcommittee for search) Searches: City Manager (2012), Fire Chief, Community Development Director, Police Chief (2006) Client: City of Del Mar Tel: 858.755.9313 Contact: Mayor Lee Haydu (served as Council Member during search) Searches: City Manager (2011) Client: City of Pismo Beach Tel: 805.773.4657 Contact: Mayor Shelly Higginbotham (served as Mayor during search) Searches: City Manager (2012), Community Development Director, Administrative Services Director, Public Works Director Client: City of Aliso Viejo Tel: 949.425.2513 (John Whitman) 949.425.2500 (Mayor Cave) Contact: John Whitman, Interim City Manager Carmen Cave, Council Member (served as Mayor during search) Searches: City Manager (2013) Client: City of Laguna Niguel Tel: 949.362.4300 Contact: Mayor Linda Lindholm (served as Council Member during search) Searches: City Manager (2012) Client: City of Newport Beach Tel: 949.633.3000 (Mayor Pro Tern) 949.644.3303 (Terri Cassidy) Contact: Edward Selich, Mayor Pro Tern (served as Mayor during search) Terri Cassidy, Deputy City Manager/Director of Human Resources Searches: City Manager (2009), Assistant City Manager, Director of Administrative Services, Director of Human Resources, Director of Community Development, Fire Chief, Director of Library Services 9 V. CONSULTANT & STAFF PROFILES Teri Black, President/CEO Following a distinguished career in local and federal government, Teri has been dedicated to public sector executive search since 1999. Serving communities with populations in the millions to as small as 1 ,500 over the last 14 years, she has built a . substantial base of clients across the Western United States that continually rely on her personalized service and recruitment expertise. In addition to cities and counties, Teri's clients also include special districts, utility agencies and non-profit organizations. She has managed a multitude of high profile and sensitive recruitments over the years. Prior to starting her own firm in 2006, Teri was affiliated with Shannon Executive Search/CPS Human Resource Services and The Oldani Group .. Before entering the executive search profession, Teri served as a Chief of Staff in the U.S. Department of Justice/COPS Office. Her local government experience includes management positions in the Cities of Santa Ana, Lakewood and Oakland, California. As a consultant, clients find her prior government experience to be of tremendous value as they often comment, "She has walked in our shoes and understands our business." A South Bay native who grew up in Rancho Palos Verdes, Teri earned her Master's degree in Public Administration from the University of Southern California and holds a Bachelor's degree from California State University, Fullerton. She is a graduate of the UCLA Anderson School of Management's invitational certificate program for entrepreneurs and a founding member of Cal-ICMA's Preparing the Next Generation (PNG) committee which has served as a model for the national association. Teri currently serves on ICMA's Task Force on Women in the Profession. Teri will serve as the lead consultant on the Rancho Palos Verdes assignment. 10 Carolyn Seeley, Senior Consultant Carolyn has over 20 years of human resource experience and has personally assisted Teri with over 200 local government recruitments. She provides invaluable support to our engagements by conducting extensive research and generating referrals from non-traditional sources. Carolyn has supported all of Teri's Council appointed and department head level recruitments over the past eight years. Her dedication and professionalism have been instrumental in bringing hundreds of our projects to successful conclusions. Although she has focused nearly exclusively on recruiting the past several years, Carolyn . also possesses extensive experience in employee relations, employee benefits, compensation, training, and human resource information systems. She earned ~er MBA degree from Pepperdine University and holds a Bachelor's degree in Health Administration from California State University, Northridge. She is based in Orange County, CA. Tracey Hill, Executive Assistant & Engagement Manager Tracey is responsible for managing the numerous administrative activities associated with TBC recruitments and special projects. From overseeing our massive database, ensuring contractual requirements are met and interacting with candidates to coordinating background checks, she is involved with all aspects of the search process. Tracey brings over a decade of project management experience to TB&Co. Prior to joining the firm, she held a variety of finance, IT and project management related positions with Northrop Grumman and Toyota Motor Sales, USA. Tracey serves as Teri's invaluable "right hand" in ensuring that all client and candidate needs are met. 11 -t -lt· • • • • • • • • • • •· • • • • • • • • • • • • • • • • • • • • • • ~-• ~-• • • • • VI. PRICING, GUARANTEE & CONTACT INFORMATION The professional fee for this City Manager assignment is $19,000. This includes all work outlined in Phases I -IV in the proposal's scope of work. The professional fee covers the entire scope of work and does not cap the number of visits or the amount of time invested in bringing the project to a successful conclusion . Reimbursable expenses for this project will not exceed $7 ,500. Reimbursable expenses include advertising, brochure design and reproduction, administrative support, printing/copying, postage and delivery charges, as well as consultant travel (mileage only). Consultant travel entails mileage accrued for client meetings and interviews, as well as meeting with the top candidates' in-person at locations TBD to the ext~nt possible. Professional fees and expenses are billed on a monthly basis . Placement Guarantee Because we have a high degree of confidence in our work, TBC's placement guarantee for Council appointed positions is double the industry standard . Consistent with the ICMA Code of Ethics, if a candidate selected and appointed as City Manager by the Rancho Palos Verdes City Council as a result of a TBC recruitment terminates employment for any reason before the completion of the first two years of service, TBC will provide the City with the necessary consulting services required to secure a replacement. Professional consulting services are provided at no cost to the Client; expenses are covered by the City . 12 I' i= -• • • • • • • • • • • . • • . • . • • ,. • . /, ' • •• . • • • : . . . la ~ • • • -• • • • • • • • .. Contact Information Business address: () Telephone: Fax: Web site: Skype Address: Twitter: Federal Tax ID: Primary Contact: 4232 Pascal Place Palos Verdes Peninsula, CA 90274 310.377.2612 310.377.1362 www .tbcrecruiting.com tbc.recruiting @teriblack 13-4346458 Teri Black-Brann teri@tbcrecruiting.com Office: 310.377.2612 Mobile: 310.781.0878 13 E It .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • VII. COMPREHENSIVE LIST OF CLIENTS Cities Aliso Viejo Anaheim Arlington, TX Ashland, OR Belmont Beverly Hills Buena Park Cannon Beach, OR Carlsbad Carmel-by-the-Sea Carpinteria Chandler, AZ Colorado Springs, CO Concord Costa Mesa Davis . Del Mar Denver, CO Dublin East Palo Alto El Cajon Eugene, OR Fort Worth, TX Fremont Fresno Goleta Hayward Hermiston, OR Hermosa Beach Hillsborough Imperial Beach Laguna Niguel La Habra La Palma Livermore Lompoc Long Beach Los Banos Lynwood Manhattan Beach Menlo Park Modesto Moreno Valley Murrieta Napa National City Newport Beach Oakland 14 ~ t ~ t ~ • • • t • • • • • • • • • • • t • • • • • • • • • • • • • • • • • • • • II) • .. Palo Alto Pasadena Pismo Beach Pittsburg Pleasanton Prescott Valley, AZ Pomona Poway Redlands Redwood City Riverside Roseville San Diego San Jose San Leandro San Luis Obispo Santa Barbara Santa Clara Santa Clarita Santa Cruz Santa Monica Sunnyvale Surprise, AZ Torrance Tracy Turlock Tustin Vista West Sacramento Yucca Valley, Town of Cities appearing in Bold type, reflect City Manager/Assistant City Manager/CEO related recruitments . Counties Alameda Denver, CO (City/County) Lane, OR Los Angeles Merced Monterey Napa San Diego Santa Barbara Special Districts/ Authorities Ashland, OR Parks Commission Beach Cities Health District Calleguas Municipal Water District Castaic Lake Water Agency Goleta Water District 15 I ' ' .. ~ • = • -• • • • • • it • • • • • • • • • • • • • • Hi-Desert Water District Mesa Consolidated Water District Municipal Water District of Orange County San Ramon Valley Fire Protection District Southern California Association of Gove~nments West Basin Municipal Water District 16 ocated 50 miles southeast of downtown Los Angeles and only 2.7 miles inland from the Pacific Ocean, the ity of Aliso Viejo (pop. 49,000) is a family-oriented, business-friendly community nestled among beautiful rolling hillsides, valley terrain, and picturesque mountains and streams. Aliso Viejo is continually ranked one of the safest cities in the nation and in 2009 was listed as one of America's Top 25 Towns to Live Well by Forbes.com. Aliso Viejo was originally established in the 1970s by the Mission Viejo Company. As a master-planned community, it features neighborhoods that mix homes, workplaces, stores, and services in a transit-friendly, energy-conscious, land-conserving way. The area was designed to foster a sense of community by creating a friendly streetscape, quality infrastructure, and community services that connect residents to the community and to one another. The first residents arrived in the early 1980s, and the community voted overwhelmingly in favor of incorporation in 2001, officially making Aliso Viejo Orange County's 34th and newest City. Aliso Viejo offers residents and visitors alike a wide diversity of attractions and housing, hotel, restaurant, and retail amenities. The City is home to over 500 businesses in a variety of industries, including shipping and logistics management, high tech, hospitality, insurance, and online retailing just to name a few. Large employers include UPS, Pacific Life, Capistrano Unified School District, and Quest Software among others. Thanks to a diverse business base, it enjoys a wide array of employment opportunities. Further, the City's unique design and smart growth blueprint ensure that all of its residents live within 2.5 miles of the Aliso Viejo Town Center, which encompasses retail shops, specialty stores, restaurants, medical offices, business offices, and entertainment venues. The community's many assets include 23 community parks, 2600 acres of open space, hiking and biking trails, and a jack Nicklaus 18-hole championship golf course within its 7 square miles. In addition, the City owns its own Conference and Aquatics Center. These amenities and a wealth of recreational programming allow for active lifestyles of all types in every age group. The Aliso Viejo Community Association (AVCA) is a master homeowner's association that is responsible for common area maintenance including parks, greenbelts, parkways and slopes. AVCA manages 21 of the 23 local parks in addition to maintaining most of the landscaped slopes and parkways within City limits. In addition, AVCA is responsible for enforcing the covenants, conditions and restrictions which address such things as paint colors, property maintenance and other aesthetic issues. With support from the City and other community partners, the Association also hosts a number of popular special events throughout the year. Serving most of the City's K-12 population, the Capistrano Unified School District is known for its award winning · academic and athletic programs. Soka University, a private four-year liberal arts college and graduate school is located within Aliso Viejo. Numerous other higher education opportunities at 25 colleges and universities are located within just 30 miles. Its unique design, diversity of housing styles, and family- oriented, business-friendly environment all make Aliso Viejo uniquely suited to meet the needs of families, professionals and enterprising businesses. In a recent community survey, 96 percent of respondents rated the City's quality of life as excellent or good and 92 percent indicated satisfaction with the City's overall performance in providing municipal services. Residents of Aliso Viejo can also find work, shopping, and recreation all close to home. It's all here. It's all close. For more information on the City's history and current priorities, visit www.cityofalisoviejo.com. C!l!LQ_~~ liso Viejo is a General Law city operating under a Council/Manager form of government. The City Council is comprised of five members including the Mayor, Mayor Pro Tern, and three Council Members, all of whom are elected at-large to staggered, four-year terms. The Mayor and Mayor Pro Tern are selected by their peers to serve one-year terms. The City Council acts as the legislative and policy-making body for the City and serves as governing body of the Aliso Viejo Public Financing Corporation. The City Council appoints the City Manager, City Attorney and City Clerk. As director of all City personnel, the City Manager appoints all other City department heads and employees. Aliso Viejo is a contract city structured as a lean, efficient, and cost-effective municipality. The City maintains a total workforce of just 16 employees which include the G::ity Manager, Administrative Services Director, City Clerk, Community Services Director, and Planning Services Director. Aliso Viejo contracts with the County of Orange for law enforcement and library services. The Orange County Fire Authority provides fire protection services. Legal, engineering, building, code enforcement, trash removal, recycling and street sweeping services are provided contractually through private sector providers. The City has followed conservative budgeting practices since its incorporation in 2001, focusing on community priorities and long-term goals. It is supported by a FY2013- l 4 balanced General Fund budget of $14.4 million and a Capital Improvement budget of $3 million, and all current initiatives and prior year programs are fully funded. The City maintains reserves of $25.7 million and holds an AA+ rating with Standard and Poor's. liso Viejo is desirous of attracting professionals who are passionate about responsive and efficient government and are dedicated to outstanding service delivery. The ideal candidate will be a strong leader and hands-on manager who can see the big picture yet is equally capable of being highly attentive to critical details. He/she will be an action and results oriented manager who is accustomed to managing in a "lean" environment and is comfortable overseeing and working with both permanent and contract staff. Aliso Viejo's City Manager must be a thoughtful and credible communicator who also exhibits outstanding interpersonal skills. He/she will have a history of building and maintaining mutually beneficial partnerships. The proven ability to achieve goals and complete projects by leveraging relationships and resources in collaboration with other entities is also desirable. In addition, the ideal candidate must be comfortable being accessible and having a visible presence in the community. A confident leader, the individual selected will be a superior critical thinker and strategist. He/she will be proactive in introducing new ideas and .innovative alternatives that address new and ongoing challenges. A history of exercising sound judgment will also be expected. A resilient leader who does not take things personally and can act in the best interest of the community, the individual selected will be an adept facilitator of healthy debates which frequently result in creative solutions. He/ she will possess a highly developed political acumen coupled with the demonstrated ability to navigate and balance diverse viewpoints. The ideal candidate will have a track record of finding common ground amongst a collection of passionate perspectives. A resourceful and customer oriented manager, the ideal candidate will be well-versed in streamlined business practices and contemporary tools that maximize capacity. An experienced people manager, he/she will serve as a reliable coach who can assist staff with anticipating opportunities and challenges, and help des.ig~ :uitable solutions that are aligned with goals and priorities of the City Council. Given the size of the organization, he/she will have the ability to promote an inclusive, cohesive and cooperative environment that fosters accountability and success. Aliso Viejo's City Manager will have a reputation for exercising uncompromising ethics and be known as a role model in the profession. The ideal candidate will have a history of producing and overseeing thorough high quality staff work. He/she will demonstrate a sophisticated awareness regarding policymakers' need for well prepared and presented information that guides educated decision making. Previous or current experience working effectively with elected and/or appointed officials along with exposure to substantial intergovernmental relations and activities will be expected. The City Council is desirous of attracting candidates who have extensive depth in municipal finance and experience with managing multiple contracts. The ideal candidate will also bring an advanced understanding of land use and planning principles. He/ she will also be knowledgeable regarding strategic approaches to economic development. Previous exposure or experience iri negotiating with developers will be welcomed. At least five years of increasingly complex responsibility serving in a management/ supervisory capacity in a comparable municipality is desired. Experience serving in a contract city is strongly preferred. A combination of public and private sector experience will be considered favorably. Familiarity with California open meeting laws is desirable. A Bachelor's degree is required. e salary will be competitive yet fiscally responsible and negotiable DOQE. Salary is supplemented by a full range of benefits that include, but are not limited to: Retirement-CalPERS program. "Classic Members" participate in the 2%@ 55 retirement benefit and the City pays full contribution. "New Members" will participate in the 2%@ 62 retirement benefit and the employee pays a portion of the retirement contribution. Cafeteria Benefits Plan -Aliso Viejo pays $1,671.96 per month, which can be applied towards medical, dental or vision insurance, or other benefits offered on a pre- tax basis through the City's Section 125 Cafeteria Plan. A variety of medical insurance plans through the Cal PERS Health Benefits program are offered. Annual Leave -Employees earn 176 hours of leave per year. Additional hours of annual leave and maximum accrual amounts increase based upon years of service. The City observes 10 paid holidays and provides one paid floating holiday annually. Other Benefits -City provides life and long term disability insurance. An optional Deferred Compensation program and Flexible Spending Accounts are also available to employees. Work Schedule -Aliso Viejo operates on a 9/80 work schedule, with every other Friday off. e closing date for this recruitment is midnight, Sunday October 20, 2013. To be considered for this opportunity, upload cover letter, resume and a list of six professional references using the "Apply Now" feature at www.tbcrecruiting.com. Teri Black-Brann• 310.377.2612 Steve Parker• 949.322.8794 TERI BLACK & COMPANY, LLC www.tbcrecruiting.com ~ - Following the closing date, resumes will be screened in relation to the criteria articulated in this brochure. Applicants with the most relevant qualifications will immediately be granted preliminary interviews by the consultants. Candidates deemed to be the best qualified will be invited to interview with the City Council in mid-November. The City Council anticipates making an appointment in December, following the completion of additional selection activities, extensive background and reference checks, plus compensation negotiations. Please note that references will not be contacted until the end of the process and, at that time, will be done so in close coordination with the candidate impacted. THE COMMUNITY oway is strategically located in the geographic center of San Diego County in the coastal foothills, just three miles east of Interstate 15, five miles south of the City of Escondido, and 20 miles north of downtow~ San Diego. Despite its size (pop. nearly 50,000), the City has successfully maintained the feel of a traditional American hometown. A family-oriented community, Poway has the third highest median household income and is the safest incorporated city in San Diego County. Poway has distinguished itself as the "City in the Country" and is characterized by mature landscaping, rolling foothills, 55 miles of hiking, riding, and jogging trails, over 4,700 acres of dedicated open space, and many recreational facilities, including the Lake Poway Recreation area and Old Poway Park. Poway has one of the largest business parks in the County. The Poway Unified School District has gained statewide and national recognition for excellence in curriculum and teaching methods. CITY GOVERNMENT oway incorporated in December 1980 as a general law city and operates under the Council-Manager form of government. The City Council is comprised of five members elected at-large to serve four-year overlapping terms. Annually, the City Council chooses one of its members to serve as the Deputy Mayor, while the Mayor is directly elected. There are no term limits in Poway. The City is currently supported by 205 full-time employees and a total operating budget of $72.9 million ($35.5 million General Fund) for Fiscal Year 2013-2014. Attributable to its conservative approach to financial management, Poway benefits from a balanced budget and healthy reserves. Poway's City Manager is appointed by the City Council and is responsible for the overall planning, organization and direction of municipal activities, as well as advising the City Council on legislative, policy and fiscal matters of the City. The City Manager also oversees the Assistant City Manager, Administrative Services, Community Services, Development Services, Public Works and Safety Services. The City Clerk is part of the City Manager's Office. Poway contracts with the San Diego Sheriff's Department for law enforcement services and regularly prospers from the invaluable contributions of time and energy from hundreds of volunteers. THE IDEAL CANDIDATE _________________ ,,,,,, ... _,, _____ , ___ ,,_, ____ ,, ________ , __ he ideal candidate will have the demonstrated ability to maintain the high professional standards for which this well-managed city has become known. He/she will possess in-depth familiarity with municipal operations and display impressive expertise in municipal finance. The individual selected will be open minded and embrace new ways of doing business that serve to maximize capacity and enhance the customer experience. He/she will be committed to a continuous improvement philosophy and possess a track record that reflects attentiveness to organizational innovation and efficiency. Poway's City Manager will be a very skilled manager of people and have the ability to nurture and maintain a culture that attracts and retains superior talent. He/she will exhibit an empowering style that fosters continuous growth and development. The ideal candidate will be an inspiring leader and mentor who has a history of developing future managers and leaders. In addition, he/she will have a reputation for cultivating a workplace that expects and rewards teamwork and collaboration. An accessible representative of the community, the ideal candidate will display outstanding interpersonal skills and be comfortable interacting with a variety of audiences .. In order to maintain an accurate pulse of the community, he/she is expected to be involved in civic activities. A working manager, this professional will be also an excellent writer and communicator who enforces high standards around clarity and transparency. With a reputation for being a good steward of public resources while conveying a "can do" action-oriented spirit, this humble yet confident individual takes great pride in his/her work and is energized by a passion for public service. He/she naturally seeks out opportunities to recognize the contributions of others and is generous with support and guidance that fuel an organizational dedication to excellence. The ideal candidate will be considered a municipal finance expert with extensive budgeting experience. He/she will also possess superior analytical skills with a track record of sound and confident decision making. Demonstrated success that reveals a willingness to take on difficult issues of varying magnitudes is also desirable. An even-keeled professional, the individual selected will be a resilient leader who does not take things personally and remains focused on outcomes and desired results that support the long-term viability of the community. The ideal candidate will be accustomed to operating in a very lean environment and be open to contemporary uses of technology that add value to individual and organizational performance. He/she will also be generally familiar with contemporary tools and business practices suitable for the various sectors of local government. This professional will also appreciate the role technology and social media can play in enhancing transparency and strengthening both internal relationships as well as the connection between government and its constituents. Poway's next City Manager will have exposure to a broad range of land use issues, including redevelopment. Experience with creating and negotiating development opportunities is preferred. A strong appreciation for open space will also be expected. Familiarity with emergency operations and community disaster preparedness will be considered favorably. He/she will convey an understanding of comprehensive economic development applicable to a nearly built-out community. The ability of the City Manager to take a leadership role in cultivating good relationships between residential and business stakeholders will also be carefully weighted. Current or previous City Manager service will be welcomed. Service as an Assistant or Deputy City Manager or equivalent role in a comparable community will also be considered favorably. Familiarity with municipal utilities is preferred. Ten (10) years of management or administrative experience in a municipal setting, including at least five (5) years of management or supervisory experience working with elected and/or appointed officials along with a Bachelor's degree are required. Residency in Poway is highly desirable. COMPENSATION & BENEFITS he salary will be competitive yet fiscally responsible and negotiable DOQE. Salary is supplemented by a full range of benefits that include, but are not limited to: Retirement: CalPERS program -Classic Members participate in the 2% @ 60 formula with the employee contributing 7% of base salary. New CalPERS Members will participate in the 2% @ 62 formula with the employee contributing 6.25% of base salary. The City participates in Medicare, but does not participate in Social Security. Health Benefits: Poway provides employer-paid group medical and dental insurance for the employee; the City contributes 50% of the cost for dependent coverage. Family vision insurance is provided at no cost to the employee. An IRS Section 125 plan (Flexible Spending Account) for reimbursement of medical and dependent care expenses is also available. Leave Benefits: The City provides up to 199.2 hours of vacation leave per year depending on years of service. Sick leave accrues at 96 hours per year. Additionally, Poway provides 1 0 paid holidays and two floating Benefit Days. Work Schedule: Poway operates on a 9/80 work schedule, with every other Friday off. Additional benefits including but not limited to Executive Leave, Auto Allowance, Life Insurance, Long-term Disability, and Deferred Compensation, among other benefits, are provided or are available. APPLICATION & SELECTION PROCESS he closing date for this recruitment is midnight, Sunday, February 2, 2014. To be considered for this opportunity, upload cover letter, resume and a list of six professional references using the "Apply Now" feature at www.tbcrecruiting.com. Teri Black-Brann• 310.377.2612 Carolyn Seeley• 949.487.7606 TERI BLACK & COMPANY, LLC www.tbcrecruiting.com ~ - Following the closing date, resumes will be screened in relation to the criteria articulated in this brochure. Applicants with the most relevant qualifications will immediately be granted preliminary interviews by the consultants. Candidates deemed to be the best qualified will be invited to interview with the City Council in February. The City Council anticipates making an appointment shortly thereafter, following the completion of additional selection activities, extensive background and reference checks, plus compensation negotiations. Please note that references will not be contacted until the end of the process and, at that time, will be done so in close coordination with the candidate impacted.