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RPVCCA_CC_SR_2014_01_21_03_City_Council_Goal_Setting_ExerciseCITY OF RANCHO PALOS VERDES MEMORANDUM TO: FROM: DATE: HONORABLE MAYOR & CITY COUNCIL MEMBERS CAROLYN LEHR, CITY MANAGER QQ_ JANUARY 21, 2014 SUBJECT: CITY COUNCIL GOAL-SETTING EXERCISE Project Manager: Kit Fox, AICP, Senior Administrative Analyst @ RECOMMENDATION Continue with the City Council goal-setting exercise, facilitated by Dr. Allan Colman of The Closers Group, LLC. BACKGROUND On January 9, 2014, the City Council began the goal-setting exercise facilitated by Dr. Allan Colman of The Closers Group, LLC. The second session of this exercise is scheduled for tonight's City Council meeting, with the concluding session now set for February 4, 2014. DISCUSSION At the January 9th meeting, the City Council reviewed and drafted a Mission Statement, Vision Statement and Core Values Statement. The City Council also began the process of prioritizing goals for 2014. Included in tonight's report are the items reviewed at the January 9th meeting, including: • Draft Mission Statement • Draft Vision Statement • Draft Core Values Statement • Draft 2014 City Council Goals (as completed on January 9th) At the January 9th meeting, the City Council also undertook the reorganization of the current 2013 list of goals and priorities into a draft 2014 list of City Council priorities. This involved consolidating the ten (10) priority areas on the 2013 list into six (6) priority areas on the draft 2014 list, as well as eliminating and redistributing some tasks amongst the new priority area. A copy of this draft 2014 priorities list, revised based upon City Council discussion at the January 9th meeting, is attached to tonight's report as well. 3-1 MEMORANDUM: City Council Goal-Setting Exercise, Session 2 January 21, 2014 Page 2 At this point, the tasks for tonight's session are to complete review of the remaining draft 2014 City Council goals that were not addressed at the January sth meeting (beginning at Page 8 of Dr. Colman's attached program outline). The results of tonight's efforts- combined with those from the January sth session-will then be compiled and formatted for presentation back to the City Council for its review and approval at the third and final session. CONCLUSION In conclusion , Staff recommends that the City Council continue with the goal-setting exercise begun on January 8, 2014 . The conclusion of this exercise will be at the upcoming City Council meeting on February 4, 2014. FISCAL IMPACT Although the scope of this exercise has expanded to include a third session, Dr. Colman has agreed to complete the process in accordance with the terms of the professional services agreement approved on December 17, 2013, at no additional cost. Attachments: • Revised Program Outline for the Strategic Actions Road Map • Draft 2014 City Council Priorities M :\Policy lssues\2014 Council Goals & Priorities\20140121_CityCouncilGoalSetting_StaffRpt.docx 3-2 .:::153:. H<;wthc~rnc-6.-_:iut~2 1lJnl Surtt -=jlO Tc,rrcrnce. (J1if01:iia 9D503 310 225.3.904 Phone 310.618 ;122 Fax CITY OF RANCHO PALOS VERDES STRATEGIC ACTION ROADMAP Tuesday, JANUARY 21, 2014 1. What you already have: • General Plan (pending update in 2014); • Vision Statement; • Core Values Statement; • City Goals and Priorities, January 15, 2013 and updated version, January 8, 2014; • Council Leadership Training Summation, October 5, 2013; RPV Major Tasks List -Draft for 2014; • Civil Grand Jury Report; • Summaries of City staff actions completed, underway or pending; and, • Matrix Report 2. The process: Session 1: January 8, 2014 - Draft Mission Statement To - 6 Priority Segments To - Discussion of each segment To - Preliminary Action Priorities for each segment To - closersgroup.rorn 3-3 G~g~~ Group, LLC 21s35 Hawthorne Boulevard Suite 310 Torrance, California 90503 310_225.3904 Phone 310.618.1122 Fax CITY OF RANCHO PALOS VERDES STRATEGIC ACTION ROADMAP Tuesday, JANUARY 21, 2014 Draft Mission Statement (From January sth Session) The City of Rancho Palos Verdes is dedicated to providing its residents, businesses and visitors with exemplary municipal governance and services, while preserving our low-density, low-tax and semi-rural character, inclusive of our natural resources and open space, thereby enhancing the quality of life. Pg.2 .......... ..amr Housto11 · LosAngel1<s · Phlloo>!lphia · London 3-4 G ·Q2.m Group, LLc 21535 Hawthorne Boulevard Suite 311J Torrance, California 90503 310.225.3904 Phone 310.618.1122 Fax CITY OF RANCHO PALOS VERDES STRATEGIC ACTION ROADMAP Tuesday, JANUARY 21, 2014 Draft Vision Statement (From January ath Session) To achieve the highest quality of life in Rancho Palos Verdes by honoring the vision, principles and goals of the City's founders, as identified in the General Plan, while adapting to future needs, challenges and opportunities. Pg.3 l isersgroup.com Houston· LosAngl!!es · PhlliJ.delphia · Lornlon 3-5 G"£!2..~ Group, LLC 21535 Hawthorne Boulevard Suite 310 Torrance, California 90503 310.225.3904 Phone 310.618.1122 Fax CITY OF RANCHO PALOS VERDES STRATEGIC ACTION ROADMAP Tuesday, JANUARY 21, 2014 Draft Core Values Statement (From January 3th Session) The primary purpose of this City government is to provide excellent, professional and high-quality service. Pg.4 duw4sqmnr Housto11 ·Los Angeles· PhlloclE!lphia ·London 3-6 21535 Hawthorne Boulevard Suite Jla Tarrance, Califamia 90503 310 .n5.3904 Phone 310.618.1122 Fax PUBLIC SAFETY AND TRAFFIC CONTROL (From January 3th Session) Priorities include: 1. Continue with focus on crime prevention (top priority from 2013 City Goals) 2. Continue forging close City relationships with Sheriff's Department (top priority from 2013 City Goals) 3. Create joint powers agency for emergency management for the Peninsula (2013 City Goals) 4. Ambulance service on the south side of the City. ADD FURTHER ITEMS: Pg.5 ........ .an Hau~ton ·Los Angeles· Pnlladelphla · Loridon 3-7 G ·g~~Group, LLC Priorities include: 21535 Hawthorne Boule'tlard Suite 3-ia Torrance, California 90503 310.225.3904 Phone 310.618.1122 fax INFRASTRUCTURE (From January ath Session) 1. Infrastructure funding and alternatives (2013 Council Goals) 2. Continue with programmed maintenance and dewatering wells for Portuguese Bend Landslide Area, including Altamira Canyon 3. Citywide street maintenance and repair ADD FURTHER ITEMS: Pg.6 ~ Hou.toll· Los Angeles· Phlladelphra · Lolldon 3-8 G·g~~ Group , LLC 21535 Hawthorne Bou!evard Suite 310 Torrance, California 90503 310.225.3904 Phone 310.618.1122 Fax CITIZEN INVOLVEMENT AND PUBLIC OUTREACH (From January sth Session) Priorities include: Pg. 7 1. Continue citizen involvement in infrastructure goal-setting process (2013 City Council Goals) 2. Continue community workshops for issues such as safe school routes, cross-walks, Coast Vision Plan, park/preserve improvements, etc. (2013 City Council Goals) 3. Expand public outreach program to familiarize residents and businesses about City services, etc. (citizen survey, town hall meetings, leadership academy, etc.) ADD FURTHER ITEMS: ~ Hous:ton ·Los Angeles· Phll<1delphra · Lon.don 3-9 310 225.3904 Phone ll0.6?8 :122 Fall GOVERNMENT EFFICIENCY, FISCAL CONTROL AND TRANSPARENCY (To Be Addressed at January 21st Session) Priorities include: 1. Determine timing, format, job description, etc. for new City Manager search. 2. Council to improve conduct and efficiencies (JPIA Guidelines) 3. Request recommendations from Human Resources Director on avoiding another period of high turnover in City staff. 4. Reinforce actions taken regarding full transparency of financial information 5. Improve Organizational Efficiency (Matrix and 2013 City Goals) Rebidding of contracts Public Works Actions Recreation and Parks Actions Transparency Enhancements City Clerk Human Resources Community Development 6. Intergovernmental Issues ADD FURTHER ITEMS: Pg.8 c/oseTS{lfoup.com 3-10 Priorities include: PARKS AND RECREATION PROGRAMS (To Be Addressed at January 21st Session) 1. City trail system enhancement (2013 City Goals) 2. Implementation of on-line access to recreation programs and space rentals (Matrix). 3. Determine through policy decision whether to increase level of recreational programs without changes in staffing levels (Matrix). 4. Continue with shared use of PVUSD & City Facilities (2013 City Goals) 5. Continue with evaluation of city recreation programs, sustainability (2013 City Goals) 6. Work to increase interpretive programming re: Palos Verdes Nature Preserve. ADD FURTHER ITEMS: Pg.9 closersgroup.com 3-11 21535 Hawthe>rne Boulevard Suite 310 Torrance. California 90503 310.225.3904 Phone 310.618.1122 Fax SPECIAL PROJECTS (To Be Addressed at January 21st Session) Priorities include: 1. General Plan Update ADD FURTHER ITEMS: Pg.10 duwww••up..an Houston· Los Angeles· Phlladelphla · Londe>n 3-12 RANCHO PALOS VERDES CITY COUNCIL 2014 PRIORITIES (DRAFT) Revised and Re-Adopted {DATE}, 2014 1) PUBLIC SAFETY AND TRAFFIC ISSUES • Focus on Crime Prevention: Prioritization of "Crime Watch," notification of the public, Neighborhood Watch (Score= 14) • Forge Closer City Relationship with Sheriff's Department: Improve communication with leadership at the Lomita Sheriff's station (Score = 9) • Increase Sheriff's Presence on South and West Sides of the City: Consider creation of Sheriff's Department substation on City property (Score = 6) • Review Sheriff's Department's Allocation of Assets:_Promote better focus the Department's efforts in the City (Score= 5) • Notification of Public Safety Issues: Formalize system to notify City Staff of public safety issues, review communications policy and guidelines (Score= 5) • Create Joint Powe rs Agency for Emergency Management for the Peninsula: Pre-arrangements to share resources during natural disasters (i.e., wildfire, earthquake, tsunami, flooding, etc.) and for other hazards (Score= 4) • Focus on Traffic Enforcement: Eliminate "speed traps" & replace with speed warning signs/units, target perceived erratic driving related to Marymount College (Score = 3) • Palos Verdes Drive East Safety: Improve roadway safety (Score= 2) • Bicycle Safety: Cyclist safety and awareness, sharing of roadways with motor vehicles (Score = 2) 2)PUBLICINFRASTRUCTURE • San Ramon Canyon Stabilization: Solicit financial support from the City & County of Los Angeles and present financing alternatives (Score = 12) • Infrastructure Funding: Consider a full range of funding options (Score = 12) • Western Avenue Commercial Corridor: Evaluate & integrate existing Western Avenue specific plans, SCAG grant proposal, City Municipal Code and other DRAFT 2014 City Council Priorities rev. ##/##/14 Page 1 of 7 3-13 programs for future discussion and goal-setting; SCAG grant status tentatively agendized for 1/17/12 meeting (Score= 10) • SCE Infrastructure Safety & Reliability: Confer with SCE to ensure the safety of electrical lines (Score = 9) • Western Avenue Improvement: City "gateway," improve aesthetics (Score= 7) • Portuguese Bend Landslide: Roadway maintenance, dewatering wells (Score= 6) • Citywide Sewer Maintenance: Review maintenance program, schedule and projects (Score = 6) • Citywide Storm Drain Maintenance: Review maintenance program, schedule and projects (Score = 5) • Energy Audit of City Facilities : Provide update of grants and completed projects (Score = 3) • County Sewer Pump Station at Western Avenue & Avenida Aprenda: Identify issues to be addressed, encourage LA County Sanitation Districts to complete work (Score = 1) • CalWater Facilities within Portuguese Bend Community: Meet with CalWater to ensure the safety of water lines and other infrastructure in active landslide area (Score = 1) • Cell Sites in Public Right-of-Way: Explore options to provide better visual screening (Score = 0) • Citywide St reet Maintenance : Review street maintenance program (Score = Unk) 3) CITIZEN INVOLVEMENT • Increase Citizen Involvement in Infrastructure Goal-Setting & Planning: Review "lessons learned" from past projects, need more direct Staff outreach to residents and businesses, identify instances and plans to deal with deferred maintenance of facilities (Score= 12) • Evaluate City Recreation Programs: Review the current types of recreation programs offered to the public (Score = 2) • Public Outreach Program: Develop and implement a comprehensive program for 2013 to familiarize residents about City services, resource information DRAFT 2014 City Council Priorities rev. tt#./##114 Page 2 of 7 3-14 available, public participation opportunities, fiscal and management accountability, and frequently asked questions. 4) GOVERNMENT EFFICIENCY, ACCOUNTABILITY, FISCAL CONTROL, TRANSPARENCY AND OVERSIGHT • Evaluate "Core" City Services : What services do citizens really want from the City? (Score= 11) • Full Transparency of Financial Information: Improve public access to City financial information (Score = 10) • Improve Oraanizational Efficiency: Run a "tight ship," conduct performance audit of City staffing & programs, analyze "needs" vs. "wants," consider increased use of volunteers (Score = 10) • Conduct a Business Survey: Staff to prepare a survey, with the assistance of the Chamber of Commerce or other organizations with similar experience and expertise, to assess what the City can do for businesses and how can the City be a better partner with businesses. (Score= 4) • Council Liaison to Advisory Boards: Consider whether each City advisory board should have a designated City Council liaison (Score= 4) • Review of Existing Contracts/Consultants: Review all contracts and consider formal bid process, review City's use of consultants , ensure that consultant work product is actually used, review IT/PV on the Net (Score= 3) • Evaluate Devel opment Review Process : Review fees, expand lower-level decision making, streamlined review processes, etc. (Score= 3) • Create a City Business Forum: Include City Council and Staff (Score= 1) • Evaluate View Restoration Process: Re-evaluate ordinance and procedures (Score= 1) • Evaluate Employee Compensation: Review salary, benefits & pension (Score= 0) • RPV Chamber of Commerce : Focus on developing RPV businesses, possible "subset" of existing Peninsula Chamber of Commerce (Score = 0) • Evaluate City Tree Review Process: Re-evaluate ordinance and procedures , try to preserve existing street trees (Score= 0) DRAFT 2014 City Council Priorities rev. tt#/tt#/14 Page 3 of 7 3-15 • Analyze various methods of generating revenues for the City: Analyze various methods of generating revenues for the City, efficiency improvements and expenditure reductions • Update the Committee's Memorandum to the City Council dated April 25. 2012 and titled "Calculation of the City's Unfunded Pension Liability": Receive the 2012 CalPERS Actuarial Valuation Report, update the Committee's Memorandum to the City Council dated April 25, 2012 and titled "Calculation of the City's Unfunded Pension Liability", and consider any other pension related issues which City Council may direct; • Conduct a competitive bid process for banking services. • Implementation of the recommendations made by Nexlevel regarding IT (including formalizing a Strategic Plan, installation of a help-desk incident tracking & metric system and conducting quarterly internal IT meetings with departments). • Conducting the competitive process for all IT services. • Implementation of the replacement accounting system (replacement was high-priority recommendation by Management Partners in 2008. 5) CITY PARKS, TRAIL SYSTEM AND RECREATION ENHANCEMENT • Shared Use of PVPUSD & City Facilities: Coordinate with the school district to share active recreation facilities (Score = 11) • Trail System Enhancement: (Score = 9) 6) INTERGOVERNMENTAL ISSUES • Monitor Actions by the State of California: Staff to inform the Council of actions by the State Legislature or State agencies that may adversely impact the City or our residents (examples : unfunded mandates, tax/revenue changes). DRAFT 2014 City Council Priorities rev. lt#/##./14 Page 4 of 7 3-16 COMPLETED GOALS or TASKS SINCE 2012: City Dog Park -The temporary dog park was constructed at Point Vicente Park/Civic Center and officially opened on November 8, 2012. The City will continue to support a regional dog park location. City Skate Park-Completed, due to the planned location of a Peninsula park in Rolling Hills Estates. City Dog Beach -The trial period and Council policy action was completed. Peninsula-Wide Park Support of City Parks -Staff outreach was part of the Dog Park and Skate Park discussions with Peninsula cities. Overview of Current Business Environment-Staff (Rojas) presentation to Council March 6, 2012. Review City Fees -Completed review of fees and staff (Rojas) covered in presentation to Council on March 6, 2012. Evaluate Business Fees -Completed also on March 6, 2012. Streamline Business Openings -Completed also on March 6, 2012. Zero-Based Budgeting -Expanded menu of discretionary funding items for Council budget workshop June 19, 2012. Support of Local Businesses -Completed with staff presentation March 6, 2012. Enhance General Fund & CIP Reserves -Presented to Council June 19, 2012. Prepare a Fiscal Health Statement-Presented FAC statement to Council on January 15, 2013. DRAFT 2014 City Council Priorities rev. ##/##/14 Page 5 of 7 3-17 The following goals were not included on the final adopted list because they are already under review or scheduled on the Tentative Agenda: • Civic Center Master Plan: Staff to present all information about the Civic Center project prepared to date to the City Council and the public within 60 days; City Council may then refer to PC and/or FAG for recommendations. • Sheriffs Department Community Outreach: Consider Deputies' attendance at HOA meetings • Monitor Traffic Safety Commission Activity: Review & evaluate effectiveness of flashing lights at crosswalks • Animal Control: Review contract with County Animal Control, trapping of wild/nuisance animals and road-kill disposal • Review Fire Protection Services: Ensure weed abatement is sufficient on City's open space properties • Rancho LPG Butane Tanks in San Pedro: Reconsider position on the removal of tanks • Terranea Resort: Evaluate fees and process for use of City Hall for off-site Parking • Current Park Improvement Initiatives: Provide City Council overview of status of current projects (i.e., Lower Hesse, Grandview, Abalone Cove grant, ADA upgrades, etc.) • Status of Redevelopment Agency: Staff to brief City Council on status of RDA in light of recent State Supreme Court decision • Beautification (Recycling) Grant Program: Reinstate the Beautification (Recycling) Grant Program, review City policy, consider disbursement on basis of best use/need, possibly focus on Hawthorne Boulevard or other major corridors . • Temporary Non-Commercial Banner Program: Re-evaluate aesthetics of current banner sign "backdrops" • Aircraft Noise Impacts: Monitor FAA airspace proposal for Long Beach airport, monitor helicopter flight paths from Torrance airport • Re-Evaluate "No Solicitation" Ordinance: Review solicitation regulations and alternatives; tentatively agendized for 4/3/12 meeting DRAFT 2014 City Council Priorities rev. ##/##/14 Page 6 of 7 3-18 • Public Feedback via Citv Website: Revise City website to provide enhance opportunities for public feedback, opinion surveys, etc. • Town Hall Meetings: Consider establishing a regular schedule of "town hall"- style meetings • Regular City Council Meetings : Reduce duration of meetings, length of Staff reports DRAFT 2014 City Council Priorities rev. tt#./'11#114 Page 7of7 3-19