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CC SR 20150721 06 - Enhancing Parks and Open Space Operations & MaintenanceCITY OF k RANCHO PALOS VERDES MEMORANDUM TO: HONORABLE MAYOR & CITY COUNCIL MEMBERS FROM: CORY LINDER, DIRECTOR, RECREATION & PARKS DATE: July 21, 2015 SUBJECT: ENHANCING PARKS AND OPEN SPACE OPERATIONS AND MAINTENANCE REVIEWED: DOUG WILLMORE, CITY MANAGER XX'AJ Project Manager: Cory Linder, Director, Recreation & Parks Michael Throne, Director, Public Works RECOMMENDATION 1. Approve the proposed plan to expand City-wide Public Works Department trash and graffiti removal program. 2. Approve the proposed plan to expand Recreation and Parks Department staffing presence at specified park sites and the Palos Verdes Nature Preserve. 3. Adopt Resolution 2015-_, approving a budget appropriation in the amount of $419, 212 to fund the proposed plan to expand Recreation staffing presence and enhance trash, recycling and graffiti removal services. BACKGROUND At the June 30th City Council meeting, during the discussion about the Parks Master Plan Update, a number of residents speaking that evening noted concerns about trash, graffiti, crime, safety, and vandalism at City Parks, open space areas and facilities. The City Council shared these same concerns and directed staff to apply a broad "less is more" approach, with an emphasis on pro -actively maintaining and improving the appearance of the City's current facilities, parks and operations. Council further directed staff to look into the possibility of "roaming" staff to patrol parks, as well as a general review of staffing needs with a specific emphasis on trash and graffiti issues. These statements echoed concerns that Recreation and Parks staff had heard during a series of Parks Master Plan Workshops held from November 2014 through February 2015. 1 Enhancing Parks and July 21, 2015 Page 2 DISCUSSION Open Space Operations and Maintenance Staff is proposing a two-tiered, pro -active, preventative approach to these concerns. First is an expansion of the Public Works Department's existing trash and recycling program to minimize the negative impact of trash in City parks, along the rights-of-way and within the Preserve. This proposal also calls for expanding existing graffiti -removal service from being reactive and service request -based to a full-time graffiti removal strike -team actively seeking out and removing graffiti before it is reported. The second part of the proposal is an expansion of part-time staffing at City Parks and the Palos Verdes Nature Preserve. Currently, many active park sites such as Hesse Park have only one staff on duty at a time, even during busy weekend and summer hours, which limits staff's ability to provide a full range of customer service, including the monitoring and enforcing of park rules. Other staffed park sites, such as Ladera Linda Park, have limited park hours, including days when there is no staff scheduled at all. Increasing staff levels would provide a more consistent level of service to the public while enhancing the ability of staff to prevent and reduce undesirable activities such as vandalism. Staff would also perform daily inspections of unstaffed City parks such as Vanderlip Park and Del Cerro Park to complete work orders, report and address unsafe conditions and enforce park rules. Staff would also work closely with the enhanced Public Works staff addressing trash, recycling and graffiti to augment their efforts. Below are details of the two proposals: Public Works Trash, Recycling, and Graffiti Removal Proposal 1. Trash and Recycling Removal Trash collection is conducted by two separate contractors responsible for distinct areas of the City. Venco Western Inc. provides trash collection along the City's roadside areas and Marina Landscape Maintenance collects trash in the City parks and medians. Trash collection is a service currently included in the City's maintenance agreements; however, this service is a minor component of the overall maintenance contracts as defined in the agreement. To properly respond to City Council's request to improve maintenance, enhancing the trash collection detail component of our existing maintenance contracts will be the most efficient manner to procure such services. The increase in service will include one additional person and one truck available to service all parks, trails, roadsides and medians, 7 days a week, 8 hours a day. Marina Landscape currently provides this service 4 hours a day, Monday through Friday. This proposal will expand their trash collection service from 4 to 8 hours a day and to include Saturday and Sundays. Trash cans currently located at beachside locations will be consolidated into accessible areas that can be reached by vehicles. Currently, many of these locations are only accessible by trail which is extremely labor intensive. This transition will necessitate a public outreach process encouraging park visitors to adopt a "pack it in, pack it out" 2 Enhancing Parks and Open Space Operations and Maintenance July 21, 2015 Page 3 mentality to trash and supplies when visiting beach location. The table below summarizes the current and proposed costs associated with trash and debris collection. Trash Collection Costs Existing Proposed Service Provider Hours Cost Hours Cost Venco Western, Inc. (ROW 500 $9,375 2,080 $51,480 Roadside Maintenance Marina Landscape, Inc. (Parks & 1,256 $32,732 1,256 $32,732 Median Maintenance) Total 1,756 $51,482 3,336 $84,212 In looking at the above table, the City currently spends $51,482 on 1,756 man-hours of collecting trash and debris at specific locations within the city. Considering the proposal to increase this service to 7 days a week, the total proposed cost increase will be $84,212 for a total of 3,336 man-hours of trash and debris collection city-wide. 2. Graffiti Removal In addition to debris removal in the city's rights-of-way, Venco Western, Inc. also provides graffiti abatement as part of the overall maintenance services to the City. This level of graffiti removal is limited in scope and restricted only to roadsides and certain areas in the public rights-of-way. Often times, graffiti is reported in difficult to reach locations such as trails, beaches or in drainage facilities. Because our current maintenance contract does not cover these areas, it is staff's responsibility to remove the graffiti. Further, the FY15-16 budget allocation for graffiti removal is only $4,500 and the expenditure of these funds is restricted to buildings and park facilities. The effort to combat graffiti could be further augmented by the use of new technologies including smart phone applications that allows staff to take pictures of graffiti that are then entered into a data base with GPS coordinates. The system then generates an electronic work order that is sent to the graffiti removal technician. The images can also be catalogued and shared with local law enforcement to assist in identifying and arresting perpetrators. Expanding existing graffiti operations will require a dedicated roving operation to proactively address graffiti city-wide. Venco Western, Inc. has proposed to expand its current level of graffiti -abatement services to provide a Graffiti removal transit van fully equipped with all the necessary tools to eliminate graffiti regardless of location. Full- time graffiti abatement services by Venco will cost approximately $200,000 annually. As an alternative, a consideration could be made for another graffiti abatement contractor, Graffiti Protective Coatings (GPC), who has serviced the City of Torrance for the past 10 years. They offer new technology with smart -phone applications to proactively combat graffiti. The City of Torrance highly recommends GPC and according to the City's Facilities Services Manager, "GPC has provided excellent 9 Enhancing Parks and Open Space Operations and Maintenance July 21, 2015 Page 4 service at competitive prices". GPC is proactive, seeks out and removes graffiti before it's reported. They offer a smart phone app and a graffiti hotline. Their average response time for removal has been less than 24 -hours. City of Torrance's contract for graffiti abatement is approximately $200,000 annually. City of Torrance is receiving a high service -level from GPC which funds a full crew, 5 days a week, with emergency weekend call —outs at no additional cost. GPC currently has contracts providing full-time services with the Cities of Torrance, Compton, Long Beach and Tustin, to name a few. Although, we cannot justify paying for full-time graffiti abatement services because we do not generate large volumes of graffiti calls, we can, however, in accordance with the City's purchasing ordinance, utilize the procurement process of the City of Torrance to enter into an agreement for a cost that is relative to our volume of graffiti in an amount of approximately $75,000 annually. This would be the most efficient and cost effective way to start the services quickly. Recreation and Parks Staffing Enhancement Proposal While increased trash and graffiti removal is essential to improving the quality of the City's parks, increasing staff levels would also enhance the City's ability to pro -actively improve operations and better manage the City's existing park and open space resources. This preventative approach would help protect and maintain the City's popular recreation assets. Added staff would perform the following roles: augment Public Works role by picking up overflow trash and cleaning -up graffiti, enforce park rules, educate the public about appropriate use of parks and open space areas, curb vandalism, increase staffed park hours especially during peak hours of operation, and provide higher levels of responsiveness to public complaints and concerns. Along with increasing staff, Recreation Staff will continue to look to expand its popular park clean- up days and volunteer programs (currently at 1,598 hours in the first six months of 2015). Additionally, increased staffing hours and the use of roaming staff could reduce or eliminate the current practice of using a contractor to open and close certain park gates and public restrooms. Increasing staffing levels could also assist with staffing parks on holidays when the parks are typically closed. Regularly staffed parks are currently unstaffed on the following days: Thanksgiving, December 24 and 25, and January 1. The staffing increases listed below would be sufficient to allow for staffing on those days. As an alternative that would allow more part-time staff to enjoy the holidays with their families, a single roaming staff person could open up park gates and bathrooms in the morning and lock them up in the evening. Additional staff would also be helpful in implementing and enforcing potential new City rules such as banning alcohol on the beach (currently permitted), as well as enforcing a comprehensive ban on smoking at the beach or in City parks. These new rules may minimize trash in some of the most sensitive beach areas and parks. The staffing emphasis would be on a) the Palos Verdes Nature Preserve, b) increasing 4 Enhancing Parks and Open Space Operations and Maintenance July 21, 2015 Page 5 staffing levels at the City's busiest parks, and c) providing roaming inspection staff at unstaffed parks. In order to meet the needs of the public and achieve the Council directive to keep the Parks and Preserve clean and well-maintained, the following increases to staffing levels are proposed: Proposed Park/Preserve Staffing Increase Location/Purpose Hours Est. Cost Palos Verdes Nature Preserve 3,744 $55,000 Roaming Patrol 1,460 $21,000 Eastview Park 3,650 $54,000 Hesse Park 1,100 $16,000 Abalone Cove 2,184 $32,000 Ladera Linda Park 760 $11,000 Robert Ryan Park 760 $11,000 Sub -total 13,658 $200,000 Start -Up Equipment Su lies $50,000 Annual Equipment/Supplies $10,000 Equipment/Supplies Subtotal $60,000 TOTAL $260,000 The Recreation and Parks FY 15-16 staffing budget (combined full-time and part- time/salary and benefits) is $1,504,952.00. The proposed $200,000 staffing increase would increase Recreation and Park's total staffing costs to $1,704,952.00, a 13% increase. The following is a site -by -site analysis of the proposed staffing level increase Abalone Cove $32,000 (2,184 HR increase in PT staffing) o An increase in 42 hours a week to the Abalone Cove's staffing levels would greatly increase the customer service levels. During the peak hours of the year (Memorial Day to Labor Day) Abalone Cove is staffed from 9:00 am to 4:00 pm. The Parking Lot closes at 4:00 pm and the Park closes around 9:00 pm (an hour after sunset). Often, staff leave the facility when there are upwards to 100+ cars still in the parking lot and the public is in the Park, on the trails and at the beach/tide pools. With the increased attention on Abalone Cove from social media, not having "eyes" on the park puts the City at risk and does not allow staff to address trash issues, vandalism, and the validation of senior/ADA parking. The Council recently approved a new fee structure at Abalone Cove raising the fees from a flat rate of $5 to a fluctuating fee-based time duration. The public can no longer pay when they arrive at the park, but must wait until they leave to pay. This will present issues if staff are not available to assist with technical issue with the pay station. In addition, when staff leave at 5 Enhancing Parks and Open Space Operations and Maintenance July 21, 2015 Page 6 4:00 pm, the main pay machine is locked and the only way to pay is via debit/credit card at the exit gate. This increase in staffing levels would allow for increased presence during the summer, weekends and peak hours. Educating the public on the Marine Protected Areas (MPA), dangers of rough surf and addressing vandalism/graffiti would now be greatly enhanced with the added staffing levels. Palos Verdes Nature Preserve/Open Space Staff $55,000 (3,744 Part-time staffing hours) o The Palos Verdes Nature Preserve is one of the great sources of community pride in Rancho Palos Verdes. Monitoring and maintaining this 1,450 acre jewel is a tremendous challenge. The efforts of the PVPLC, MRCA Park Rangers, Volunteer Trail Watch, Volunteers on Patrol and others are too be commended. Assigning trained, designated Recreation and Parks part-time staff who could immediately clean-up graffiti, remove trash, educate the public, coordinate with Public Works, MRCA, PVPLC and other agencies, and enforce Preserve rules potentially utilizing citation authority would have a tremendous preventative impact. The additional hours listed above would cover two part-time staff on weekends at eight hours per day, and one staff on weekdays -eight hours per day. Like the MRCA rangers, staff could focus their efforts and time on different open space areas as needed and be immediately responsive to reports of vandalism, homeless encampments, graffiti and other problems. Roaming Staff $21,000 (1,460 Part-time staffing hours) o Roaming staff would travel between various park sites to perform a variety of tasks including: performing inspections, assist Public Works in picking up excess trash, educating the public and enforcing park rules, and completing work orders. Roaming staff would focus on unstaffed parks such as Del Cerro, Clovercliff, Marilyn Ryan Sunset Point Park, and Vanderlip as well as scenic pull -offs vista points such as the ones near City Hall and Abalone Cove. They would also assist with trash pickup and enforcement at staffed parks such as Hesse Park, Ryan Park, Ladera Linda and Abalone Cove as needed and especially on peak periods such as weekends and holidays. Roaming staff could also help monitor the resident- only parking spaces located adjacent to Del Cerro Park. The hours listed above would cover 1 staff for four hours per day year-round. Eastview Park $54,000 (3,650 Part-time staffing hours) o Eastview Park, at 10 acres, is the City's largest park on the East side of the City. The park is open from dawn to dusk and is not staffed. There have been reports from residents and observations by staff of trash, vandalism, homeless encampments and park rules violations including moon bounces and dogs off leash. Adding park staff at Eastview for an average of 10 hours per day (more on weekends, holidays, summer and less on non -Summer weekdays) would have a significant impact on these Al • Enhancing Parks and July 21, 2015 Page 7 Open Space Operations and Maintenance issues. In addition, staff could also check out park equipment to park visitors and lead park activities. A modular staff building would be necessary with electrical connections and modest storage. A restroom is already available on site. Hesse Park $16,000 (1,100 HR increase in PT staffing) o This increase would allow for an additional Recreation staff person to be utilized during the weekends, summer and other peak periods as needed. Currently, only one PT staff is scheduled at Hesse Park, unless there is a rental or Council/Planning commission meeting. Staff are often not able to walk the park to interact with the public, address trash issues, service the restrooms, and assist the public with questions about the facility, such as rental space and programs. When staff need to leave the office, phone calls are forwarded to voicemail and no one is able to assist walk-in customers. Staff are often not able to provide quick responses and preventative actions to address day to day issues that arise. Ladera Linda Park $11,000 (760 Part-time staffing hours) o Ladera Linda Park is currently staffed M/W/F/Sat/Sun 1:00 am to 5:00 pm during the school year and M -F 1:00 pm to 5:00 pm and Sat/Sun 10:00 am to 5:00 pm during the summer. This results in approximately 75 days when the park is potentially not staffed and a majority of days when the park is only staffed for four hours. The hours above would allow the park to be staffed five hours a day Mon -Friday and seven hours a day Sat/Sun year round. Park staff received numerous reports of trash, vandalism, crime and safety concerns, especially during the Master Plan process. This increase in staffing would be a preventative measure designed to both make the park more accessible to the visiting public, but also a safer and better maintained environment • Ryan Park $11,000 (760 additional Part-time staffing hours) Robert Ryan Park, the original park in Rancho Palos Verdes, is a popular, well -attended park. The park is currently only open during the summer from 10am-dusk every day and during the school year from 12 noon to dusk Monday through Friday and from 10am to dusk Saturday to Sunday. Staff has received numerous requests that Ryan Park be opened earlier to accommodate parents and caretakers of young children who like to visit parks and playgrounds early in the morning. The proposed staffing increase would allow the park to be open from 9:00 am to dusk year round. Staff would also have additional time to inspect the park, perform minor safety and aesthetic repairs, pick up trash, interact with the public and enforce park rules. • Equipment/Training Start Up Expenses $50,000 Annual Expenses $10,000 7 Enhancing Parks and Open Space Operations and Maintenance July 21, 2015 Page 8 o Start-up equipment and training will be needed including rental of a modular staff building for Eastview Park Staff, a truck for Preserve staff, miscellaneous supplies and tools, uniforms, citation training, etc. o Annual budget of equipment and supplies for additional staff estimated at $10,000/year CONCLUSION Traditionally, we would propose other alternatives to the City Council. However, in this case, we were asked to come back with a proposal that thoroughly addresses the trash, maintenance, and graffiti issues. We explored other possibilities, but we believe this proposal will successfully address the issues we face. FISCAL IMPACT The fiscal impact would be a combined $419,212 consisting of $159,212 for the Public Works Trash/Recycling/ Graffiti proposal; and $260,000 for Recreation and Parks increased staffing and operating supplies proposal. A FY 15-16 budget adjustment increase to the Recreation and Parks Part-time staffing budget and Operating Supplies would be necessary. A FY 15-16 budget adjustment increase to the Public Works Right of Way Roadside Maintenance, Parks and Median Maintenance, and City-wide Graffiti programs would also be necessary. Funding would come from the City's General Fund. Approving these proposed increases would result in a FY 15-16 budget structural imbalance of $305,851 based on the June 16, 2015 Budget Staff Report, which showed a surplus of $113,361. If City Council approves the recommended increases, staff would recommend returning at a later date with a full budget analysis to bring the budget back into balance. Attachments: Draft Resolution No. 2015- (page 9) RESOLUTION NO. 2015- A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF RANCHO PALOS VERDES, AMENDING RESOLUTION 2015-47, THE BUDGET APPROPRIATION FOR FY 15-16, TO ADUST THE BUDGET IN THE GENERAL FUND. WHEREAS, Section 3.32 of the Rancho Palos Verdes Municipal Code provides that all expenditures in excess of budgeted allocations must be by supplemental appropriation of the City Council: and WHEREAS, on June 16, 2015, the City Council of the City of Rancho Palos Verdes adopted Resolution 2015-47; approving a spending plan and appropriating a budget for FY 15- 16: and WHEREAS, on July 21, 2015 the City Council direct Staff to approve a proposal to expand the City-wide Public Works Department trash and graffiti removal program and also expand the Recreation and Parks Department staffing presence at specified park sites and the Palos Verdes Nature Preserve: and BE IT, THEREFORE, RESOLVED BY THE CITY COUNCIL OF THE CITY OF RANCHO PALOS VERDES: The following adjustments are made to the FY 15-16 budget: General Fund Street Maint. Medians 202-3003-431-43-00 $51,840 Parks, Trails and Open Space 101-3009-431-43-00 $32,732 Building Maintenance Service 101-3008-431-43-00 $75,000 Recreational Facilities/Operating Supplies 101-5030-451-61-00 $60,000 Recreational Facilities PT Salary and Wages 101-5030-451-12-00 $171,000 Recreational Facilities PT Benefits 101-5030-451-29-00 $29,000 Employee Benefits Interfund Revenue 685-1015-381-30-00 $29,000 Employee Benefits PERS Expenditure 685-1015-499-23-00 $24,500 Employee Benefits FICA Expenditure 685-1015-499-22-00 $4,500 Verified by Finance: PASSED, APPROVED, AND ADOPTED THIS 21st DAY OF JULY 2015. Mayor ATTEST: City Clerk State of California ) County of Los Angeles )ss 01 City of Rancho Palos Verdes I, Carla Morreale, City Clerk of the City of Rancho Palos Verdes, hereby certify that the above Resolution No. 2015- was duly and regularly passed and adopted by the said City Council at a regular meeting thereof held on July 21, 2015. City Clerk Resolution No. 2015 - Page 2 of 2 10