20080918 Creative Benefits Inc letter re: WageWorks Inc Acquisition s �
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RECEIVED
CrtY Qf rancho
Palos Ver7
September 18, 2008 SEP 18
2008
Carolynn Petru Managerse
City of Rancho Palos Verdes
30940 Hawthorne Blvd
Rancho Palos Verdes, CA 90275
Dear Creative Benefits Client:
What will happen:
As a valued client, I wanted you to be among the first to hear that we have been acquired by
WageWorks, Inc. Our combination unites two leaders, WageWorks, Inc., the No. 1 provider of
tax-advantaged benefits for large employers, and Creative Benefits, a nationally recognized
leader and specialist in the progressive field of flexible benefits, COBRA and Eligibility
administration.
What will result:
Together, we are uniquely positioned to provide employers with the nation's most
comprehensive set of benefit service solutions and assure they are managed, securely and in a
compliant manner. In joining the WageWorks, Inc. family, we become a stronger, more
versatile company. Our complementary services will offer unprecedented options in employee
benefit solutions. Our company will operate under the name Creative Benefits, a WageWorks
Company and be headquartered in San Mateo, California. All of our services will be retained
and performed from our offices in Vista, CA and we will continue to serve businesses of all
sizes.
Itemized Benefits
What does this mean for you?
• A broader and deeper range of products and services to meet your needs
• Continuing delivery of high-quality innovations ensuring your next-generation benefit
solutions
• Greater support and resources
• More opportunities to offer tax advantaged programs to your employees as we join the
nation's fastest growing benefits firm
• Improved participant service experience through new products and services including
enhanced self-service tools, a learning center, more benefit options, and a new website
Quick Summary
We hope you will join us in celebrating this exciting news for you, your employees, and
ourselves. We look forward to offering a range of expertise and a quality of service unmatched
by any other benefits firm. Since 1989, Creative Benefits has been privileged to serve hundreds
Creative Benefits, Inc. • CBI Benefits Administrators • License 0636514 • www.creativebenefits.com
956 Vale Terrace Dr.Vista, CA 92084-5212 • mail P.O. Box 1928 Vista, CA 92085-1928 • 760.758.4600 • fax 760.758.4610
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of clients across the country. As a division of WageWorks, Inc., the depth of our resources and
the breadth of our reach will be stronger than ever.
The Process
For the foreseeable future, Creative Benefits will continue to operate as an independent
company and our staff will remain focused on providing you with the very finest personal
service. Over the next several months, Creative Benefits and WageWorks will be assessing our
combined capabilities in order to provide you with "best practice", ultimately delivering
enhanced products and services that will sustain your confidence. As these efforts yield new
services, features and benefits that we can offer, we promise to communicate them to you in
advance and to seek your input as to how our combined capabilities can best suit your needs.
Reassurance
Creative Benefits and WageWorks, Inc. share a common objective: absolute client satisfaction.
We remain dedicated to this objective. You can be assured that our relationship with and
commitment to you and your clients will not be affected by this news. Your existing service, and
support contacts remain unchanged, so you can use the same communication channels with
which you are accustomed. We take great pride in our reputation as a company with a personal
interest in your business. That will not change. We will continue working hard to serve you, and
I want to personally thank you for your loyalty and support.
Keeping Informed
We will soon host a webcast that will provide more in-depth information about our growth with
WageWorks and the advantages it will bring to you. Look for your email invitation soon. If you
have questions, please don't hesitate to contact me directly or any of our representatives.
Finally, let me personally assure you that it is BUSINESS AS USUAL. We will continue to
operate as an independent company and the staff at Creative Benefits that serve you today will
serve you tomorrow and remain focused on providing you and your employees with
exceptional service.
Sincerely,
Jody L. Dietel, CFCI
President
Creative Benefits, Inc.
760.509.0118
jdietel@creativebenefits.com
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Fact Sheet-WageWorks, Inc.
When was the company founded?
The year 2000.
Is WageWorks,Inc.a private or public company?
WageWorks, Inc. is a privately-owned firm.
How many employees does WageWorks, Inc. have?
Currently, more than 575 full-time staff members.
Where are they located:
WageWorks, Inc. is headquartered in San Mateo, CA.,with primary locations in Tempe,AZ,
Lombard, IL, Kansas City, KS,Troy, MI and Mequon,WI.
How many participants and clients does WageWorks, Inc. have?
WageWorks, inc. has more than 1.6 million participants representing over 2,000 clients.
Who are their clients?
Many of America's largest employers, including more than 20%of America's Fortune 500
employers use WageWorks, Inc.' programs. In 2007 WageWorks, Inc. recorded three-year
growth of 1,187.5%and was ranked No. 177 on Inc. magazine's annual list of America's 500
fastest growing private companies.
What are its specialties?
WageWorks provides client and participant service, and innovative products that are
changing the face of benefits administration, including:
• Commuter Benefits Accounts Public transportation,vanpool, and parking
reimbursement accounts.
• Health Care Accounts Flexible Spending Accounts, Health Savings Accounts, and
Health Reimbursement Arrangements.
• Dependent Care Accounts Dependent Care Flexible Spending Accounts for day
care,elder care, and preschool.
• Benefits Continuation COBRA and direct billing services.
• Lifestyle programs such as adoption reimbursement,fitness reimbursement and life
planning accounts.
• Education tools, including the WageWorks, Inc. Learning Center.The Learning
Center provides direct access to trained benefits experts through phone-and Web-
based assistance designed to help participants understand their options and
configure plans to maximize their savings.
More
WageWorks, Inc. is the only company delivering a completely integrated spending account
solution. It offers products on a single platform with built-in debit cards for health care and
account management tools such as electronic-bill payment, cash reimbursement and transit
pass home delivery services. Consolidated account management allows for maximum
flexibility and reduced administration,while increasing plan participation and value for
employees.