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CC MINS 20080329 ADJ MINUTES RANCHO PALOS VERDES CITY COUNCIL ADJOURNED REGULAR MEETING MARCH 29, 2008 The meeting was called to order at 9:08 A.M. by Mayor Stern for a Team Building Workshop at Fred Hesse Community Park, 29301 Hawthorne Boulevard, notice having been given with affidavit thereto on file. Roll call was answered as follows: PRESENT: Long, Wolowicz, and Mayor Stern ABSENT: Clark* and Gardiner *Mayor Pro Tem Clark arrived at 9:13 A.M. Also present were City Manager Carolyn Lehr, Deputy City Manager Carolynn Petru, City Attorney Carol Lynch, Director of Planning, Building and Code Enforcement Joel Rojas, Director of Public Works Jim Bell, Director of Finance/Information Technology Dennis McLean, Director of Recreation and Parks Ron Rosenfeld, and City Clerk Carla Morreale. Also present was facilitator Dr. Tom Shanks. FLAG SALUTE: The flag salute was led by Recreation and Parks Director Rosenfeld. APPROVAL OF AGENDA: Councilman Wolowicz moved, seconded by Councilman Long, the approval of the agenda. Without objection, Mayor Stern so ordered. PUBLIC COMMENTS: None. NEW BUSINESS: REGULAR NEW BUSINESS: Team Building (1101) Tom Shanks, Ph.D., Team Building facilitator, introduced himself and his background. He explained that he was raised in New York City, spent 25 years as a Jesuit priest, and later taught Public Policy, Communication and Ethics for 25 years at Santa Clara University while consulting on Ethics and Values for 15 years. He explained the ground rules for the Team Building/Leadership Session and noted that Team Building was about the work of the Council and its desired goals. He referenced the book "The Leadership Challenge" by Jim Kouzes and Barry Posner and shared a story about Don Bennett, who was the first disabled person to scale Mt. Rainier. He reported that the authors asked Mr. Bennett how he was able to scale the 14,410 foot mountain with only one leg and two crutches, and Mr. Bennett's response was "one hop at a time." Dr. Shanks noted that the City Council was confronting significant challenges as they begin to implement the changes outlined by Management Partners Incorporated, deal with the current problems before the City Council, and strive to serve the best interest of the residents of Rancho Palos Verdes. Dr. Shanks noted that a City Council is a peculiar type of team in that the individual members are not specifically elected to be a team, but instead to lead a team of staff members. He stated that in order to be successful the individual City Council members must act like a team in order to lead a competent staff team. He stated that ethics and leadership center around the questions "How do we act and what do we accomplish when we are at our best?", "What are the characteristics of the City Council and staff team when we are at our best?", and "Why should we be at our best?" Dr. Shanks shared a story regarding a past election in the City of Santa Clara and a fine imposed by the Fair Political Practices Commission on a candidate in the election. He explained that he has facilitated candidate forums regarding ethics, provided workshops on how to run an ethical campaign, and handled negotiations between candidates who have been arguing among themselves. He shared stories of other cities and their problems and noted that conflict could be a good thing to make one consider how to turn the negative energy around to use it for a positive purpose. He stated that the Council Members are currently dealing with remarkable changes and challenges, and one of the greatest challenges is what legacy and accomplishments the present Council wishes to leave behind. Dr. Shanks indicated that when there is a change in the City Manager and a new group is formed, there are many challenges to be faced. He stated that he was approaching this particular workshop as a leadership workshop, to highlight the particular skills that the Council could learn to be better leaders and provide stronger leadership for the team of staff members, and for the staff to make known to the Council what they need to be effective. He outlined the main values to be used in the leadership exercise including honesty, active listening, improving communication skills, and respect of all of the expertise and perspectives that are present in the room and those that are not. He noted that it was a problem that Councilman Gardiner was not present. He reported that he deliberately did not contact the Council Members when he realized that he may not be able to talk to all of them, so that he could remain impartial and not have a stake City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 2 of 55 in the process other than wanting those at the workshop to work together as best as possible. He invited those present to talk freely, while respecting the office each holds as a Council person or staff member. He noted that the Council should show respect for the residents, since the residents have a right to expect the best that the Council can possibly offer using the following illustration. He explained that if you were a patient of a medical group where there were arguments among the physicians and you felt it was beginning to affect you, you could choose to seek a new medical practice for health care. He noted that the residents of a City could not take the same action unless they chose to sell their home and move out of the area, and concluded that the responsibility resides with the Council and City staff to be the best that they can be. He explained the "Thank you" rule and noted that if one interrupts with the phrase "thank you" that really means please stop talking. He inquired if there were other values, goals, or opportunities to add to the list. Mayor Pro Tem Clark suggested adding a goal to seek better understanding. Public Works Director Bell suggested adding a goal to focus on proactive outcomes rather than reactive responses. Councilman Long suggested that the group try to identify common values, if any. He used the metaphor that if there are some people that don't believe in medicine and are actively trying to destroy the practice, it yields a different result and set of values and goals than otherwise might be discussed. Dr. Shanks noted that part of the challenge is finding the common ground even when one person does not believe in "medicine" in the same way that another does. He indicated that language has a lot to do with it and finding common ground is really critical or else you cannot be a team. He stated that a team has to be more than one person, although it does not have to be all who happen to hold a membership in the medical practice. He noted that at a certain point in time, the rest of the team has a responsibility to find out what the physician is thinking. He also noted that at a certain point you must acknowledge that you can only do what you can do with a situation and move on because there is so much else to be done. He remarked that a teacher, who receives one negative evaluation and 29 positive evaluations out of a class of 30 students, can be consumed with the one negative evaluation. He noted that it is amazing how much energy can be spent going over the same ground to solve a problem that cannot be solved. He pointed out that in conflict resolutions, if there are solutions that have been tried and do not work other solutions should be tried. He noted that if there are no solutions remaining beyond a certain point, then a new challenge must be faced in order to move on. Mayor Stern stated that another goal would be to understand the role of the Council Member in order to be an effective decision maker, noting there were limitations on what Council should be doing. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 3 of 55 Public Works Director Bell suggested the goal of being principle driven rather than rule driven. Dr. Shanks shared Steven Covey's eighth habit of highly effective people as the skill of being able to find your voice while encouraging and enabling others to find their voices. He pointed out that this was important in order to work as a leadership team. Dr. Shanks directed the participants to think about the moments when they felt the best about what they had accomplished as individuals or as a team, or moments when the City Manager or staff accomplished great things. Public Works Director Bell suggested that another opportunity to add to the list would be to accept divergent views, even though the words and concepts may not be exactly correct, because sometimes divergent views bring things to a better work center or focus point. Dr. Shanks requested that the participants try to separate the person from the position to look at the interests rather than the way the interests are being expressed and to realize that we are all pretty fallible. He noted that once we start not doing this, positions harden and the citizens end up losing. City Manager Lehr suggested that trust which would lead to greater accomplishment and greater productivity be added to the list, noting that with trust we do not have to worry about trying to manage one another, which allows us to accomplish more. Dr. Shanks stated that he would like to encourage the participants to be direct in talking with each other without getting angry, or clamming up if someone says something that provokes anger. Mayor Pro Tem Clark stated that he desired to see a reinvigorated sense of team as one of the goals. Dr. Shanks stated that he has tremendous respect for the work of City Councils. He noted that given the events prior to this meeting and the problems the Council was facing, he was amazed at how the five Council members were able to work together and was impressed with the accomplishments of the Organizational Assessment Workshop. He stated that the purpose of today's meeting was not just for team building, but also about building public trust, noting that without public trust the Council and staff could not accomplish its' jobs. He indicated that public trust is what democracy rests on and defined public trust as the public's belief that whether they are watching or not, the Council and staff are able to work together in the public's best interests. He noted that without public trust the City is unable to do anything effectively. He noted that if things continue to go in the manner that they are going, public trust will begin to be hurt. He asked for comments from the participants as to the moments when they felt the best about an accomplishment or achievement as an individual or as a City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 4 of 55 team, including accomplishments of the City Manager and City staff. He asked what particular accomplishments have made the participants proud of the Council, staff, City Manager, or citizens. Mayor Stern stated that he was proud of the way that he and the Council were able to move into a much more constructive way of dealing with each other as well as the public regarding communication and the level of discourse going back a few years, making sure that they were trying to involve the community with Council communications and decision making, to the maximum extent possible. He noted that when topics at a Council meeting were raised there was a willingness to listen; a genuine effort to try to make sure the different points of view were understood; and to the extent possible reconciliation of the different views in order to arrive at the most robust decisions; recognizing that the five Council Members with differing values and backgrounds were able to articulate points individually to achieve a very high level of ability to work through the problems, and come up with good solutions in a respectful way that did not minimize the views of any one Council Member. City Manager Lehr stated that an example of this was shared with her recently by a resident who told her that when Mayor Stern first joined the Council, he came in with a completely different perspective of how government should be open, and in spite of continuing opposition, he quietly persevered in attaining greater honesty and integrity on the Council and ultimately transforming that body. Councilman Long stated that some of the things he was most proud of at the time that they took place have proven to be major disappointments on later reflection. He indicated that the first example was regarding the time he spent negotiating an agreement with Councilman Gardiner about the Storm Drain User Fee. He stated that when the process was complete, he believed he had a piece of paper signed by Councilman Gardiner that would result in unanimous Council support for the Fee, but it did not. He identified one of the most positive achievements of the Council as the deliberate and thoughtful way that the Council selected a City Manager in an attempt to address a problem that Council was having with Councilman Gardiner and ultimately that did not work. He noted that one of the City Manager's most notable achievements was the manner in which she helped restructure the management of Channel 33 into a professional management of that entity, and the way she dealt with making sure the Council received professional reports relating to Channel 33. He noted that when a new City Manager was brought in from the outside, staff worked together in an excellent and very professional approach to make the transition smooth. He noted that it was an extraordinary achievement that the Deputy City Manager, who was one of the lead competitors for the City Manager position, was able to work well with the new City Manager. He stated that one of the biggest achievements by the residents was the relatively peaceful manner in which the very contentious issues of open space access and trails have been handled, and the way that the residents presented very divergent views in a very thoughtful and respectful way. He concluded that the residents, staff City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 5 of 55 and City Manager have significant positive achievements to their credit, and the Council and he do not, in some respects. Councilman Wolowicz stated that the Council embarked collectively working in a team- like manner and accomplishing many goals, during his first four years on the Council. He indicated that the Council initially worked together on issues, discussed things openly, and had the confidence to express ignorance and ask questions in front of each other, noting that without that confidence, open dialogue is not possible. He indicated that as a group the Council made decisions regarding open space acquisition and the direction the Council would take philosophically on the first set of chosen tactical goals. He stated that he was proud as an individual to participate in the Council by raising the financial awareness for the first time in the City's history, so that the Council could track the General Fund Reserves, since a lot of decisions are based on the General Fund. He indicated that he was proud of the way the new City Manager came on board and won the confidence of the senior management team. He stated he was a big fan of City staff and is impressed by the devotion to the City demonstrated by the senior staff, noting it was not uncommon for staff to come in on their days off to get things accomplished. He commented that he has pride in the residents who are incredibly bright and participative, have great insight and talent, and are well-educated and articulate regarding issues that come before Council. Mayor Pro Tem Clark stated that the Storm Drain User Fee was one of the City's largest accomplishments, with a sense of collective programs. He indicated that another success was when the Council, staff, Palos Verdes Peninsula Land Conservancy, and the entire community envisioned the reality of a large open space preserve in the City, which was made possible through strong leadership and financial contributions from Federal, State, County, and private donors. He stated that this accomplishment would long outlive the participants, would help define and preserve the quality of life on the peninsula, and was a legacy that resulted from collective leadership. He stated that a time that made him smile was when on the night of the election, all of his colleagues were re-elected because they deserved to be and had demonstrated over the period that they were on Council that they should continue to lead the City. He noted that he felt a sense of personal pride that the voters supported the proposition which he had brought forward establishing term limits in 2003, which would allow the many talented residents of the City to participate in a role of leadership. He stated that it is hard to characterize her first year, but indicated that the true merit of City Manager Lehr is demonstrated by the manner in which she has withstood the pressure of attacks throughout the year from within and outside sources. Councilman Long added that the City's senior management staff has supported City Manager Lehr and worked together as a team with her. Recreation and Parks Director Rosenfeld stated that he is a native of the peninsula, proud to work in the community, appreciated the quality of life, and noted that he was surrounded by great department staff members who work together as well as the senior City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 6 of 55 management team. He stated that one of his proudest moments of the Council was the transition period after the departure of the Director of Public Works, when he was allowed to step up and take on the role of participating in the building of the Pt. Vicente Interpretive Center and the engineering project for the exhibits. He indicated that the respect and confidence he received from the Council and Subcommittee made the job rewarding and a great deal easier, allowing him to take chances and complete the exhibit project at a cost of$750,000.00 that came in on time and under budget. He stated that in his 21 year tenure with the City he has never worked for a boss that he liked or respected more than City Manager Lehr. He noted that she has a style that is supportive and comfortable, where everyone is part of the team; she is intelligent and a sane woman. He continued that he was proud of the residents and their obvious appreciation for the Recreation and Parks Department. Finance/Information Technology (IT) Director McLean stated that City Manager Lehr was selected as the City Manager because she is a strong person. He noted that one of his favorite accomplishments, mentioned by Mayor Pro Tem Clark, is the long-term project of the Storm Drain User Fee that started back in 2001. He indicated that the residents had enough trust in the City to enable the Storm Drain User Fee not to be lost after being challenged and placed on the November 2007 ballot. Councilman Long added that the March 2003 Storm Drain User Fee Report by the Finance Advisory Committee, under the leadership of the Finance Department, was part of what inspired him to run for office in 2003 and part of what made the Storm Drain User Fee an important issue in that election as well. Finance/IT Director McLean explained that prior to joining the City of Rancho Palos Verdes he had worked in many different environments including public accounting and as a Chief Financial Officer (CFO) for a commuter airline. He stated that he has worked for three City Managers at the City of Rancho Palos Verdes, and City Manager Lehr was his favorite because she is a strong leader and has led the senior management team in an amazing way through the Tactical Planning and Budget Workshops. He indicated that her strongest moment for him was the moment in a Channel 33 Subcommittee meeting when she concluded for the Committee Members that Channel 33 was dysfunctional. He stated that he hoped this group would be able to discuss that topic later in the day. Planning Director Rojas stated that what comes to mind when he thinks of the City at its best is a workshop that the City recently held dealing with public trails, which covered many issues and illustrated all participants at their best. He indicated that the Planning staff really believes in the Public Use Master Plan project and thus enjoyed the opportunity afforded by this project to create plans instead of just react to plans. He indicated that staff's effort and time invested culminated in the workshop; City Manager Lehr guided the process, but allowed him to do his job; the residents who came out en masse were very articulate and offered their comments with respect; and, the recommendations from members of a volunteer committee demonstrated how the City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 7 of 55 different facets of the City could work well together. He commented that the workshop occurred just days after a Council meeting where there was acrimony and staff was concerned about the dynamics of the workshop and if Councilman Gardiner would participate. He noted that all five Council Members were present for the workshop and worked very well together, commenting and giving excellent feedback on the project, and demonstrating how the Council could be at its best. Public Works Director Bell stated that he envisions the Council as stepping up to face issues that would be extremely challenging, regardless of the size of the community. He commented on the limited resources and budget contraints, regardless of divergent opinions. He noted that when he took a tour of the City during his recruitment with the City, he realized how dynamic it was and that it had unbelievable potential, while recognizing the serious geological issues and problems as a result of the serious rains of 2005. He commented that he sees a community that is dealing with a new set of circumstances going from an old view of being reactive to embracing new ideas to proactively address the issues. He concluded that the Council is faced with real issues that take real courage to deal with. Councilman Long stated that Public Works Director Bell was selling himself short, because he was missing the specific example of what he just stated. He indicated that not only did the City support the Storm Drain User Fee, but Finance/IT Director McLean and Public Works Director Bell, on their own initiative, sat down and identified for Council a way to allocate a large sum of additional money to redesign the McCarrell Canyon and Sunnyside Ridge Drain Projects to begin the process of working on projects in a proactive way. He noted that Public Works Director Bell hit the ground running when he came on board and caused the Council to take a great leap forward with a little more success than it had previously. He explained that this was a major step and the first project of such magnitude in the infrastructure renewal, at the initiative of staff, which the Council then helped bring forward. Public Works Director Bell stated that he saw a great potential in the community and a very talented but small staff challenged because of how much there is to do. He stated that there was a need for focus and the ability to take all the strengths and divergent views and combine them. He noted that in the past Councilman Gardiner has shared perspectives that he believes are important for the community. Public Works Director Bell suggested that if the team could re-engage Councilman Gardiner's views in a productive manner, he believed the dynamic strength of the community could be far beyond its present state. He indicated that City Manager Lehr is the right person to lead the City as it takes control of its destiny while supporting the vision of the community, which is critical to achieving success with limited resources. He stated that she has tremendous courage and the value system to pair thoughtful consideration with the City's target objectives, which is a skill that would not be found in just any City Manager. He stated that the degree to which the City Council supports those objectives will determine if she will be successful or not. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 8 of 55 Mayor Pro Tern Clark reported on a moment for the community that he felt was very significant. He reported that City Attorney Lynch led the City's defense team against an attack by a resident that could have undermined the entire City. He noted that she put together a legal strategy and a legal team and was an advocate before the United States Supreme Court that brought the City a 9-0 victory. He stated that one of his proudest moments was when he, Mayor Stern, and Planning Director Rojas walked out of the oral argument hearing at the Supreme Court with a sense of elation that her leadership had saved the City of Rancho Palos Verdes. Councilman Long added that this happened a second time with the Monks lawsuit. Mayor Pro Tern Clark stated that it has bothered him greatly that the City Attorney, like the City Manager, has been under constant attack. City Attorney Lynch stated that the accomplishments that have been the most gratifying are the litigation victories, as both Mayor Pro Tern Clark and Councilman Long have indicated. She stated that there is always tension in the community between what is for the greater good versus the individual. She stated that every decision regarding a project may be for the greater good, but could cause an individual's property interests to suffer somewhat. She noted that as technology and email use has increased, the individuals have become very effective at putting forth their concerns, which are important and should be considered in the balance. She indicated that the Council's job is to consider what is for the greater good of the City, such as the following examples: 1) pressing forward with the Pt. Vicente Interpretive Center Project even though the City confronted a lead contamination problem with the land inherited from the County; 2) the land purchase for the nature preserve; and, 3) fixing the San Ramon drainage project, which was one of the City's earlier catastrophes inherited from the County. She reported that there was a lot of angst regarding the San Ramon project on the part of certain individuals, and the Council rose above the individual angst and established the greater good while supporting staff's efforts to work with the individuals. She noted that she has been the most proud of times when the accomplishments have achieved great good for the City and for the residents as a whole. Councilman Long stated that City Attorney Lynch has been a strong force in the process as she applied City rules consistently for the greater good as opposed to applying City rules on an ad hoc basis, counting the heads in the room, or allowing special favors to friends and cronies. Dr. Shanks commented that he had noticed in some of the City's deliberations that it is very hard to realize when there are 70 people sitting in a room opposing a particular project that those 70 people are not necessarily speaking for the best interests of the community as a whole, which is the responsibility of the Council. Public Works Director Bell stated that all of the goals discussed were important, but the bottom line and probably the most important, were the residents. He noted that there City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 9 of 55 are some people in the community who want to step forward and do the right thing, which has really transitioned this community forward. He noted that the following people have been involved in helping the City deal with a safety issues: 1) Bill Webster used $300,000 of his own resources towards helping to solve a Public Works drainage issue; and, 2) Robert Douglas has been a huge benefit due to his geotechnical expertise and will probably help him address the largest Public Works issue the City faces. Dr. Shanks inquired if there were any additional items or goals that should be placed on the list. City Manager Lehr stated that she would like to make two observations. She indicated that the thing she was most proud of is the ability to step back and allow the very talented staff do their job. She stated that she did not understand the concept of a City Manager coming in to a city and not being able to understand that they are working with really talented people, and getting in the way of people who are doing what they do best. She stated that it was so easy, when you have talented people such as Carolynn, Ron, Dennis, Joel, Jim, Carol, and Carla, to step aside and rely on their remarkable expertise which is their knowledge, ability and grasp of the issues. She noted how fortunate she was and acknowledged City Attorney Lynch and commented that she could not imagine the enormous amount of pressure she has been under in the last month or so in dealing with the constant barrage of legal challenges. She opined that from time to time one could not help but get hysterical and want to fight back and say "No, we are not going to do this." She stated that City Attorney Lynch has been steady the entire way through and commented that she wondered where she and staff would be without her guidance. Mayor Stern offered a corollary to that observation, stating that City Council and staff need to remember, as City Manager Lehr has properly pointed out, that we have the people to do the work, and it is important to get out of the way and stop interfering with them doing their jobs. He stated that Council should set the policy, give direction, then allow the City Manager to "make it happen" and look for the result, while moving on to the next important policy decision that needs to be made. He stated that Council needs to keep remembering that we have a great professional staff, and to get out of their way and let them make the policies happen. City Attorney Lynch stated that City Manager Lehr is very focused, as is all of the staff present, on doing the right thing. She indicated that she has heard her say on many occasions to do the right, honest and transparent thing, regardless of whether it will possibly create political issues or negative feedback. She noted that City Manager Lehr's leadership is incredibly important and that she has a great team working with her that all share those goals, which is an important vision that this City Council embraces. RECESS AND RECONVENE: City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 10 of 55 Mayor Stern called a brief recess from 10:42 a.m. to 10:48 a.m. Team Building Councilman Wolowicz noted that the Team Building meeting was not being video recorded and that it was a major issue that their colleague, Dr. Gardiner, was not present for the session. He stated that many of the comments that caused the Council to arrive at this session were as a result of positions that Councilman Gardiner has taken. He inquired how two goals could be accomplished; the first one being to relay the contents of this meeting to Councilman Gardiner, and the second, to relay the spirit of the meeting to him. He commented that he was not sure what provisions had been made to bridge that gap. City Manager Lehr replied that she had asked the City Clerk to record the meeting on audio tapes. Councilman Wolowicz inquired if the meeting would remain in just an audio format or if minutes would be transcribed. Dr. Shanks stated that this topic could be discussed as the Council moved into the next section, noting that one of the goals was to include Councilman Gardiner in the process. He indicated that one option could be that he could contact Councilman Gardiner to meet with him, dependent upon what conclusions were drawn at the end of the session. Councilman Wolowicz asked that Dr. Shanks work out the details with City Manager Lehr regarding the matter. Dr. Shanks shared a handout by Kouzes and Posner covering five fundamental skills or things that leaders do connected with what they consider the "Ten Commandments." He commented that if you think of how teams work, including the Council, staff, and residents, the skills are the following: Model the Way; Inspire a Shared Vision; Challenge the Process (which means to improve it, noting this is what the Council is in the middle of doing with help from Management Partners); Enabling Others to Act; and Encouraging the Heart (which is in fact all of the recognition programs we have that say to people "you are working really hard and we are grateful for what you have done"). He noted that there were many things that could continue to be done as a team as far as building skills in these areas. He stated that it was a challenge to continue to develop more skills and could also be a way to do a self-evaluation as the process moves forward. Dr. Shanks stated that he has learned that leadership teams work well when there is clarity regarding the values that should be used to guide the team; when the process to make good decisions is known; and, when the obstacles are identified that prevent the Council from being the kind of team that it desires to be and from making good decisions. He stated that the problems need to be expressed and the skills identified City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 11 of 55 that need to be learned to overcome the obstacles. He indicated that the frustration that the Council has experienced comes from trying a variety of things that are not working to make the team work better. He suggested that there are other skills and other solutions that need to be explored to resolve the issues. He stated that the way he liked to look at this, and noted that it should not be just about Councilman Gardiner, would be to identify the obstacles that are being faced and the problems that need to be overcome. He indicated that the starting point should be establishing the facts of what has happened to the Council or determining the events that have taken place. He challenged the Council to consider a scenario of trying to explain to a resident how the rift began between the Council Members, what actually happened, and then address how it made everyone feel. Mayor Stern stated that from his perspective the Council Members came into office with a common understanding of the basic structure of government, which is that five people are elected to make good collective decisions for the community; and the process by design is that the majority will make the decision, staff will implement it, and hopefully all will be pulling in the same direction no matter what the discussion was leading up to the decision. He stated that what seems to overlay the entire scenario at present is a very fundamental breakup in the appreciation that this is by design our governmental structure. He explained that a dissatisfied Councilman Gardiner on the short end of the vote, cannot accept that the collective wisdom of the elected officials and the design of the government has worked; instead he wants to undermine and attack either the decision, how it was arrived at, or those who are making the decision, so that we see the repeated calls that people must recuse themselves because they have conflicts of interest. He stated that there has been a total decimation of the basic appreciation of the structure under which the Council is to labor and, unfortunately in his view, there is a very clear but unarticulated lack of willingness by Councilman Gardiner to step up to state what he wants and why. He reported that everyone in the room knows what some of Councilman Gardiner's goals are, to fire the City Manager and to get rid of Ted Vegvari and Palos Verdes on the Net, but he has to do it in a very insidious way and all outside of the basic framework that allows the Council to work in an organized system. He opined that Councilman Gardiner's stance is that what he cannot achieve through the system established by the governmental organization, he will achieve through improper means, such as accusations of wrong-doing, demands to meet privately, accusations of criminal conduct, all of which are outside of the structure that should be used to make governmental decisions. Dr. Shanks commented that Oprah has been reviewing a book called "A New Earth" where the author is talking about ego and gives a great example for what the Council is presently experiencing. He shared an illustration from the book where a waiter brings a customer cold soup. He observed that there were two ways one could respond to the cold soup and that most people tend to respond with "How dare you bring me cold soup? What kind of a waiter are you?" Dr. Shanks reported that the author states that such a reaction is not helpful, and one needs to examine the facts and the desired outcome realizing that getting angry does not necessarily lead to change and tends to City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 12 of 55 harden the positions of the people on both sides. He continued to explain that the author suggested approaching the situation with the statement "My soup is cold; bring me warm soup." He noted that this approach is more effective, the waiter might learn something from the experience, and the customer will receive his warm soup. He stated that as Council goes through the process, these are judgments that should be made. Councilman Long stated that he has not particularly liked the "cold soup" that has been served to him and related the start of the Council problems to a breakfast meeting about three years ago that he attended with the then Mayor Wolowicz. He noted that at the time he was the Mayor Pro Tem and was meeting with the City Manager and the Mayor to discuss agenda items, and Mayor Wolowicz asked a very insightful question, which was "Why doesn't Channel 33 report to you as the City Manager?" He stated that City Manager Evans replied that the minute it did he would fire Channel 33 Station Manager Gabriella Holt, who was the campaign manager for Councilman Gardiner in his 2005 election. He indicated that City Manager Evans' response obviously portrayed a problem and the Council collectively did nothing to resolve the matter. He reported that in December 2006, Mayor Wolowicz ceased to be the Mayor and commented that he had been looking forward to his final meeting for a long time. Councilman Long indicated that he did not know what Mayor Wolowicz meant at that time, but stated that he now knows and it was a very apropos comment, noting when he became Mayor he was asked to be on the Channel 33 Subcommittee with Councilman Gardiner. He noted that other people had been assigned to serve on the Channel 33 Subcommittee at various points in time and had "chickened out" for want of a better phrase. Dr. Shanks interjected that if at any time anyone starts taking offense to anything that is being said to please speak up because he may not be able to tap into that situation. Councilman Long stated that when City Manager Lehr came on board three or four months after he was the Mayor, she asked the question that sounded strangely like Councilman Wolowicz's question of"Why is Channel 33 not reporting to the City Manager?" Councilman Long reported that the question posed would be addressed in the Channel 33 Subcommittee meeting. He indicated that the matter was addressed by the Channel 33 Subcommittee, they did not reach a consensus, the matter was brought to the Council for direction, and Council reached a consensus with a 4 to 1 vote. He noted that the process took time and ultimately Channel 33 became a professionally managed organization, rather than in his opinion, a plaything of a Council Member and his close political allies. He explained that Channel 33 was created to offer Council Member Gardiner's son an opportunity at an internship, which did not turn out well. He noted that Ted Vegvari led the internship and that there was a job opportunity after the internship, which worked out poorly. He concluded that he believed Councilman Gardiner was waging a personal vendetta against Mr. Vegvari and his non-profit Palos Verdes on the Net (PV on the Net) organization, which is now consuming the City and targeting everyone who stands in the way of the vendetta, including himself, City Manager Lehr, Mayor Stern, Finance/IT Director McLean, and City Attorney Lynch. He City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 13 of 55 stated that various accusations have been made against him that he has supposedly taken bribes and used City staff members to write campaign materials and emails. He noted that while the difficulties regarding Channel 33 were occurring, he attempted to negotiate compromises with Councilman Gardiner, since two volunteers, Ted Vegvari and Gabriella Holt, who had to work together, were not getting along. He stated that he thought he had negotiated a compromise by which Channel 33 and PV on the Net would be separated from one another and believed he had everyone's commitment to the compromise, since both volunteers were providing valuable services to the City. He reported that the commitment was honored by Ted Vegvari but was not honored by Councilman Gardiner, because he essentially took one side, and in his opinion was not honored by Gabriella Holt. He noted that the facts show that afterwards the drumbeat of personal attacks continued on Mr. Vegvari. Councilman Long stated that he recently received an email from Councilman Gardiner's attorney, Mr. Rawlings, questioning the reason why the City had not fingerprinted Ted Vegvari since he works with children. He asked what one was trying to imply with a question of that nature. Councilman Long stated that part of the difficulty with the current situation is that he has faced vile, disgusting accusations and lies. He noted that the accusations were way out of character from anything he has ever experienced in his life, even from the most hard- nosed, brass-knuckles litigation opponents he has dealt with as an attorney for 25 years. He noted that he enthusiastically supported Councilman Gardiner for election in 2001 and less enthusiastically for re-election in 2005, but since then things have changed and deteriorated. He reported that he had attempted past compromises with Councilman Gardiner, as was the case in the Storm Drain User Fee issue, but before the ink was dry the paper was worthless and the decision denounced. He stated that from his point of view, efforts of compromise and negotiation have not been successful. Dr. Shanks illustrated how he was trying to use a facilitation technique of separating the facts and what the problems seem to be, the solutions that have been tried that haven't been working, and the opinions which are being listed as concerns. He stated that if Councilman Gardiner were present, he would ask Councilman Long to direct his statements to Councilman Gardiner, but since he was not he was listing them under concerns. Councilman Long noted that he has shared most of his concerns and opinions directly with Councilman Gardiner. Mayor Pro Tem Clark stated that he endorsed Councilman Long's statements, but opined that the breakdown did not begin with Channel 33, but instead in the summer of 2005 when the community was approaching the mail ballot election for the Storm Drain User Fee. He noted the preparation for the election was a very long and thorough process that began in 2001 regarding infrastructure renewal and the need for community involvement, including financial participation. He stated that the Council really started to break apart when Councilman Gardiner decided not to support the Storm Drain User Fee. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 14 of 55 Dr. Shanks inquired what Mayor Pro Tern Clark meant by "break apart" and if prior to this point in time the Council was of one mind. Mayor Pro Tern Clark stated that prior to this point in time, the Council worked together collaboratively and cooperatively with some sense of mutual respect on a variety of goals, but Councilman Gardiner took the position that he could not support the Storm Drain User Fee, which fundamentally shocked all of the Council. Mayor Pro Tern Clark believed that point in time was the inception of when the Council began to move apart. He noted that Councilman Gardiner had two fundamental issues with the Storm Drain User Fee which were the following: 1) that a citizen advisory concept had not been embodied in the voter initiative; and, 2) the length of time that the Storm Drain User Fee would be in place. He reported that the program of infrastructure renewal, based upon Public Works studies, was a 30-year program and that was what was on the ballot. He noted that when the item came before Council to make a decision on the ballot, they had received feedback from the community on both of the issues which were debated and the majority of the Council voted in favor with a 4 to 1 vote. He continued that he had tried to broker a shorter term for the Storm Drain User Fee because he thought it important, even though he recognized it would take 30 years to complete all of the needed repairs, and from that point forward the Council started down a slippery path. Councilman Long reported that he did broker a shorter term for the Storm Drain User Fee later, even though he was always opposed to the sunset and wanted the User Fee amount to be double what it was. He noted that he reached out to Councilman Gardiner more than three-quarters of the way to his position and they entered into an agreement. He noted that the concerns stated by Mayor Pro Tem Clark were actually Councilman Gardiner's concerns the second time around, and that initially he was opposed to any Storm Drain User Fee at all, believing that the infrastructure renewal could be funded by the taxes that would come from the unbuilt hotel at Long Point. He opined that the situation was one of constant shifting sands to try to figure out what the basis was for Councilman Gardiner's opposition. Councilman Long stated it was an opportunist grasping for whatever he could grasp at. Dr. Shanks inquired as to the more recent concerns that Councilman Gardiner raised regarding the issues around the Storm Drain User Fee. Councilman Long replied that Councilman Gardiner wanted an oversight committee and he wanted the Storm Drain User Fee for a period of ten years. Mayor Stern reported that he thought Councilman Gardiner's concerns were reflective of the comments that came in from the public at that particular time. Councilman Long replied that those were the articulated excuses he was posing at that time, because once those conditions were given to him and he signed the agreement, before the ink was dry on the agreement he renounced it. He stated that Councilman City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 15 of 55 Gardiner's real motives will never be known, because the Council does not have honesty and integrity in one of its five members. Mayor Pro Tem Clark stated that the Council of Homeowners' Association suggested the notion that the City should have an advisory committee based on the fact that the Palos Verdes Peninsula School Board had oversight advisory committees for their ballot initiatives. He reported that the City of Rancho Palos Verdes worked very hard and put together a good consultant team to work on the User Fee, but should have examined the models that other cities used, such as the City of Palo Alto that passed a Proposition 218 Storm Drain Renewal ballot initiative with an advisory committee in place. He stated that he believed Councilman Gardiner was pushing the point regarding the length of the term of the Storm Drain User Fee because some of his supporters and others in the community said that the City did not have the ability to pay for the infrastructure renewal, but the new resort hotel coming online in a few years could underwrite the Storm Drain User Fee. He explained that what was not taken into account as part of this argument was that every year the Council would review the Storm Drain User Fee and determine whether to continue, cancel or modify it. He stated that the implicit message was that the community was not quite sure that they trusted the Council to move forward. Councilman Long stated that the ballot initiative with the 30-year Storm Drain User Fee won, admittedly by only 44 votes. He explained that the minority not respecting the election petitioned to place it on the ballot for a second time, putting the City through a second divisive election, and that was when he and Councilman Gardiner compromised to arrive at the 10-year term, and then Councilman Gardiner did not even hold with that decision. He stated that Councilman Gardiner interprets compromise as weakness and does not understand the true nature of compromise. He reported that upon discussing the matter, Councilman Gardiner stated he never compromises his principles. Councilman Long stated that from his point of view Councilman Gardiner does not understand compromise because he never compromises anything. Councilman Long reported that he continued to honor the compromise, continuing to support the agreement he signed because he has integrity. Councilman Wolowicz stated that many people have asked him about the problems with the Council and he has realized after explaining to residents and non-residents alike that it is a long story, yet to be concluded. He stated that he liked the analogy that Dr. Shanks shared regarding the soup, and noted that when the waiter came back with the soup he had his thumb in the bowl, and a great message was relayed there. He stated that he would not defend his colleague, Councilman Gardiner, with whom he had met quite regularly regarding the issues and commented that he was sorry he was not present for the discussion. He reported that Councilman Gardiner's statements sound very similar to Councilman Long's, which were that he was not at fault, everyone else was. He noted that Councilman Long has stated his position and his disappointment a number of times, publicly and privately, but when he listens to the story, he knows there are two sides to the fight. He stated that what has happened is similar to two guys who City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 16 of 55 walk into a bar and one of them pokes the first guy that they see in the eye and then looks over his shoulder and says to his companion, "fix this for me." He stated that he has seen this situation unfold and that it is like watching a "car wreck" in slow motion that started a long time ago, and there were parts of it that he could stop and parts of it that he could not, yet he could remind the participants that it was unfolding. He stated he would not defend Councilman Gardiner because he was perfectly capable of doing that himself, nor Councilman Long for he is more than prepared to do that. He reported that he did not like the fact that accusations occurred regarding his colleagues and that he would stand up and testify on their behalf regarding all of the assertions, because he knows their characters. He stated that the point is that both sides are citing injustice, noting they are both passionate about the presentation of their points and firm in their beliefs that the other side was short-sighted. He stated that the issue with Councilman Gardiner started out quite some time ago and reported that Councilman Gardiner felt he was "done dirt" regarding a budget issue that was a core value to him at the time. Mayor Stern requested an explanation regarding the "done dirt" phrase. He noted that a decision was made by the elected body in a particular way. He stated that one of the things that makes the City Council dysfunctional is that when someone feels a decision is wrong, they feel they've been "done dirt" which is the wrong conclusion, because the policy is set by five elected people and no one "does dirt." Councilman Wolowicz explained that the idea was that there was a budget crisis and that the Council had agreed not to spend additional funds. He explained that Councilman Gardiner stated that if Council was going to agree to add more people to the staff and therefore spend more money, he was going to rescind his support for the Storm Drain User Fee. Councilman Long stated that he had heard this argument before. Mayor Pro Tem Clark stated that he and Councilman Wolowicz are not the targets of attack, but that Councilman Gardiner's action was fundamentally disappointing because he was changing the playing field on a very important issue, the Storm Drain User Fee, which had been modified to address the issues that he had publicly said kept him from supporting it the first time, and then he brought in a new issue. Mayor Pro Tem Clark stated that he found that action to be absolutely lacking in collaborative integrity and cooperation. Councilman Wolowicz stated that for the record everyone understood his position on the Storm Drain User Fee and noted that their words were not lost on him. He stated that each time issues would come up, the Council would all put an edge on something and sometimes humor would be added to it, with statements such as "I will support Councilman Wolowicz on his issue related to Argument No. 3 if Councilman Long brings up Argument No. 1." He noted that the particular issue of the Storm Drain User Fee was not offered up this way and he knew enough not to get into an argument or dialogue with two professional trial lawyers. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 17 of 55 Dr. Shanks observed that what he was hearing so far was that over issues where there was disagreement on the Council, Councilman. Gardiner felt like he was always losing on the issues. Councilman Wolowicz clarified that there was sniping taking place even at the innocuous level and gave the following example: I will support your item on something that is not related, but how do I know you will not reverse your field like you did the last time. Councilman Long reported that when he and Councilman Gardiner signed the agreement which the entire Council had approved on the Storm Drain User Fee, it did not have any conditions in it that there would not be any new hires. He noted that when City Manager Lehr proposed the new hires, it was within a balanced budget. He reported that after Councilman Gardiner renounced the agreement, he was approached and was told that if he was willing to compromise on the Information Technology issue, which meant to agree with Councilman Gardiner to sail PV on the Net down the river, Councilman Gardiner would come back around on the Storm Drain User Fee issue. He reported that he was approached by surrogates of Councilman Gardiner with that suggestion. Mayor Pro Tem Clark and Mayor Stern reported that they were also approached with the same proposition. Councilman Long continued that his response was that he might be interested in negotiating, because he just wanted to find out what the proposal would be; but that he had a fundamental problem with the fact that he had already signed a compromise and was being asked to essentially buy again what he thought he had already bought. He stated that he wanted to know what guarantee he would receive - another piece of paper signed by Councilman Gardiner. He stated that with all due respect, the issues are those of governance, not issues that one can continue to straddle the fence on. He stated that this was not just a personality battle between Councilman Gardiner and himself; and that it may well be that Councilman Long is a jerk and everyone could say that and he does not have a problem with that. He asserted that what this is really about is how the Council handles their decision-making process. He inquired if it was proper for Councilman Gardiner to approach the Council with accusations of misconduct of Mayor Stern and Councilman Long, and suggest the Council agree to meet quietly in Closed Session with him and his lawyer. He stated that as far as the world knows, Councilman Wolowicz does not have an answer to that question and accepts it as proper, while enabling the misconduct of Councilman Gardiner. Dr. Shanks advised to keep the matter a little calmer. Councilman Long stated that there were more issues than that. He asked if it were proper for a Council Member to charge people with taking bribes through his surrogate City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 18 of 55 and if it was proper shortly thereafter to admit that he had no evidence of that. He asserted to Councilman Wolowicz that the world thinks it is okay because he did not object to it. Dr. Shanks noted that if Councilman Gardiner was present, he probably would have objected because from his perspective he might feel there was injustice in this conversation. He noted that people usually do not take the kind of action Councilman Gardiner has taken unless he is frustrated, just as is Councilman Long. Mayor Pro Tem Clark reported that he has a theory regarding what has happened and a couple of facts to share. He asserted that because this situation became so polarized, Councilman Gardiner became convinced that he could not work with the current City Council. He explained that Councilman Gardiner then brought in his own candidate in the last election and vigorously attempted to take out one of his colleagues on the Council. He noted that in the 2005 election, everyone on the Council supported Councilman Gardiner for re-election, yet two years later, Councilman Gardiner was unsuccessful, but came close to unseating one of the current Council Members. He asserted that he believed Councilman Gardiner was targeting to take Councilman Long out of office, but almost took out Mayor Stern, because he did not run much of a campaign for his third term. He opined that since that election, there has been an attempt to disrupt the City and basically take Mayor Stern and Councilman Long out of play through these attacks. He stated that Councilman Gardiner was not successful in the election, so he is taking another angle. He stated that he has heard this sentiment through the community and that frankly he agreed that this was basically municipal terrorism. Councilman Long stated that Mayor Stern had used the words paranoid and delusional to describe Councilman Gardiner's actions and he agreed with them. Councilman Long asserted that when he was Mayor he saw Councilman Gardiner make comments to members of staff or others saying that he was not receiving the same information as other Council Members. He noted that what amazed him about those accusations was that he knew Councilman Gardiner was receiving the information because he first learned of the information sitting in a meeting when he was sitting next to him. He commented that he did not know if it was a case of being disingenuous or a case of having a memory problem, but it did not matter what the cause, because obviously if he thought he was not getting the same information as other Council Members, that is a serious problem. He stated that he certainly suggested to staff to make certain that all Council Members receive the same information. He noted that there were Brown Act constraints, so he as a Council Member could not give everyone the same information that he has before a meeting, which can lead to suspicion and mistrust as well. Mayor Stern commented that it was very interesting to hear that all of the Council Members were all approached by Councilman Gardiner's surrogates that if they would do what Councilman Gardiner wanted on the IT issue, then he would be back on board on the Storm Drain User Fee. He reported that when he was approached on that City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 19 of 55 matter, he said what he will say now and until he is off of the Council and beyond, which is that he does not trade votes and never has done so, noting that good ideas get his vote, bad ideas do not. He reported that he was offended that anyone would even suggest the idea that the Council's business is handled in that manner. He stated he never has conducted business in this manner, but cannot speak for anyone else. He asserted that the question really comes back to the fundamental structure of the government, how it is going to operate, and what should be respected in terms of how those decisions are made. Mayor Stern reported that there is a fundamental breakdown right now and the Council is not following an established system, which is quite simple, where five people get together publicly, debate issues, and then come to the best conclusion they can. He concluded that whatever the vote is, the policy is then implemented. He noted that this is a concern that should be added to the list— a fundamental breakdown in the understanding of how the Council should operate, make decisions, and carry them out. He reported that someone is trying to get his way by doing everything that is outside of the model for that collective decision making. He stated that he did not disagree with anything his colleagues mentioned regarding the facts of the breakdown. He explained that in mid-February he received a phone call from Chip Rawlings stating that he, as the lawyer for Councilman Gardiner, would be present at the Closed Session and articulated the two issues he wanted to address, one of which was an open session item. He reported that in consultation with City Attorney Lynch, he responded that Mr. Rawlings could not be present, noting that the Closed Session was for elected officials only. He relayed that there was an email that basically said that the Council Members have violated the law, violated the Brown Act, made prior violations of the Brown Act, had corrupt practices, and caused the destruction of evidence. He asserted that this is not the way that you convince people that there is an issue to be dealt with constructively, coupled with the fact that it was all with the goal to meet privately in order to discuss issues "quietly" and come to "cooperative solutions" to avoid the public presentation of these nebulous, but nonetheless disturbing accusations. He explained that he did not know why Councilman Gardiner or his lawyer thought that this could in any context be the way that people behave. He noted that this certainly was a very strong defining moment and he took a very significant course of action, which he felt was the only course of action that he could take with the allegations having been made and the threat that the Council should take action privately, cooperatively, and outside of the public view. He noted that the Council could not make a decision on any of the topics in private, would not do so, and could not even do it under the taint of that suggestion, because there was always going to be the threat that somehow each Council Member was looking over his shoulder at a personal interest and hence the decision was tainted. He concluded that it was not his most favorite moment. Councilman Long stated that there was cronyism going on in this situation. He pointed out the irony that Councilman Gardiner tried very hard to have the City hire Mr. Rawlings, the person making the accusations and his firm, to represent the City in defending a lawsuit to the tune of$1 million. Councilman Long opined that Mr. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 20 of 55 Rawlings had a strategy that was very unwise and thankfully the Council followed City Attorney Lynch's recommendation instead, which undoubtedly put her on the list of people Councilman Gardiner wanted to attack. He noted that having failed to get his crony, Mr. Rawlings and his firm, a sizeable chunk of income representing the City, Councilman Gardiner then used Mr. Rawlings as his tool in this personal attack. Councilman Long stated that this helped convince him that further compromise with Councilman Gardiner is beside the point. City Attorney Lynch stated that she has been with the City for 17 years and when she first came on board there was a very bitter divide on the former Council. She noted that the only thing that was substantially different about that situation was that while the Council would rip each other to shreds at meetings, much to everyone's dismay, the division did not involve the staff and there were no allegations of misconduct on the part of various staff members brought into the matter. She noted that the present situation has been very impeding to the City's ability to go forward which is a very unfortunate by- product of what is happening now. Deputy City Manager Petru stated that she did not believe that the attacks on staff was the by-product of discord among the Council Members and that the situation really began with the mistreatment of staff long before things surfaced at the Council level. She stated that she believed Councilman Gardiner has a general mistrust for local government and for those who work in local government. She noted that he has used that perspective to further his standing in the community by always treating anyone who came to him with a complaint as automatically right, and assuming that staff is always in the wrong. She stated that there has been a background undercurrent that people have not seen until very recently. She stated that the only reason staff has withstood this for as many years as it has been going on, since 2001 with Councilman Gardiner's first election to Council, is that the staff is a very good and strong staff, not just at the management team level but throughout the whole organization. Mayor Pro Tem Clark stated that one point Deputy City Manager Petru did not mention that made it possible for staff to withstand the situation she explained was that staff had the support of the rest of the City Council. Deputy City Manager Petru agreed that that was absolutely the case. City Attorney Lynch indicated that often times the Council was not even aware of the situation. Councilman Long stated that he was not aware of the situation with staff until he was the Mayor in 2005. He inquired if Dr. Shanks had seen the exchange of emails with Mrs. Johnson. Dr. Shanks replied that he had not seen the email exchange. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 21 of 55 Councilman Long summarized the email exchange. He explained that the Johnson house burned down and when they submitted plans for the rebuild of their home it had to be built according to the new Building Codes, noting that if one does not have Building Code upgrade insurance one may have a problem and run out of money. He stated that this resident was experiencing these problems and did not know that she needed a drainage plan because her architect did not tell her. He reported that her problems came before Council because Councilman Gardiner placed an item on the agenda, even though there was nothing the Council could do, Council discussed the situation and gave direction to staff to do everything they could within the Codes to expedite the project. He reported that she later found out she needed a drainage plan, which her architect had erroneously not mentioned earlier instead blaming the City and she wrote an email immediately to Councilman Gardiner. He explained that Councilman Gardiner responded with an email to him, copying the resident in the reply, stating that staff is incompetent and the project should immediately be allowed to go forward. Councilman Long reported that he replied to Councilman Gardiner that staff should be heard from first before they were publicly labeled as incompetent and that drainage plans were important in a City with slopes where the failure to have proper drainage has led to massive multi-million dollar damage from time to time. He noted that Councilman Gardiner's response was that he completely disagreed with him. Councilman Long opined that what Councilman Gardiner completely disagrees with is good government. Deputy City Manager Petru stated that she wanted to make the point that this situation is something that has been festering for a long time, and whether right or wrong, City staff has always had tried to resolve the issues at the staff level, and to not let them rise up and become issues that the Council has to deal with. She reported that staff at all levels has worked very hard to be problem solvers in order to avoid things from percolating up. She noted that problem solving has become increasingly more difficult and it has burst through and hit the City Council level. Dr. Shanks inquired as to the role and approach that staff takes during elections. Deputy City Manager Petru replied that the approach was that staff members make themselves equally available to the candidates running for Council, to do their best to be fair, and provide answers to any questions asked. Responding to Dr. Shanks' question, Deputy City Manager Petru stated that staff does not get involved in the politics of the election. Dr. Shanks stated that it was important to remind the public of the lack of staff involvement in the politics of an election, since that was one of the points being questioned publicly. Mayor Stern stated that in 1997, the then City Manager Paul Bussey contacted and met with him and offered access to any background information he might need, noting that he could contact him with any questions he may have. He stated that in the decade City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 22 of 55 since, the same attitude has always been present which was that staff would provide any public person, and certainly the candidates, information so that they could do whatever they wished with it. He stated that from what he has seen, there has been absolutely no deviation from being totally open and fair in that regard. Dr. Shanks stated that every staff he has worked with really bends over backwards to be fair to all, and noted that he did not see anything that indicated otherwise at the City of Rancho Palos Verdes. He indicated that people do not understand that the Code of Ethics for the International City Manager's Association makes it very clear that the City Manager absolutely must be fair. He noted that it was important for people to understand that the Council/Manager Model and the role of staff is to let all the noise go on that will during the political process, while the residents know that the City is still being managed efficiently. Mayor Pro Tem Clark stated that if Councilman Gardiner were present he would tell Dr. Shanks that he does not believe that staff is fair. Dr. Shanks inquired where the evidence to support that claim was and noted that the burden of proof would be on Councilman Gardiner. Councilman Long stated that the assumptions and suspicions were regarding the lists of gifts that he had received. He stated that one of his campaign volunteers was accused of writing materials for his campaign and she was accused of being a City employee, which she is not and never has been. He opined that it was a ridiculous assumption and City Manager Lehr could have been asked that question directly, instead of having the cloak and dagger assumptions. Mayor Stern stated that this has been the consistent case throughout. Dr. Shanks stated that one thing that stands out was that the Council does not have Rules of Engagement, Core Values, an Ethics Code that the Council routinely revisits, or an effective method for a Council Member to make a complaint. He noted that the Council is not having those conversations and the atmosphere is volatile at the present, but noted that a staff person has the freedom to support anyone they desire, but they just cannot do it as part of their employment. Councilman Long stated that because Councilman Gardiner has a disdain towards staff and understands that some of the other Council Members do not share that disdain, he has the perception that his relationship is not the same as that of others, but it is on a professional level. He noted that the Council Members are able to compartmentalize, evidenced at the most recent Council meeting, where he voted in favor of one of the significant split issues regarding if there should be an Audit Committee or not. He opined that every now and then Councilman Gardiner makes rational decisions on a rational basis when his personal bias is not involved in the decision-making process. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 23 of 55 He noted that he can enjoin him in making a decision that he believes is a good decision and other times he cannot. Dr. Shanks stated that he suspected the anger Councilman Long feels that guides his comments were coming from the same place that Councilman Gardiner's were coming from. City Manager Lehr stated that she understood what Dr. Shanks was saying as it pertains to Councilman Long, but asked Mayor Pro Tem Clark to relate the incident of what occurred in her relationship, where she went from the candidate of choice by Councilman Gardiner to a much less desirable position. Mayor Pro Tem Clark stated that Dr. Shanks' opinion that Councilman Gardiner must be feeling the same thing is incorrect. He noted that Councilman Long and Mayor Stern have not hired attorneys and that Councilman Gardiner is engaged in a whole different level of combat. Councilman Long stated that his anger is a veneer for the substantive issues. He stated that Councilman Gardiner's silent, pleasant, friendly looking atmosphere is a veneer. Councilman Long stated that part of the reason he is taking a more angry approach was that compromise and friendliness did not work in the past and his hope was that brass knuckles would help Councilman Gardiner understand. Mayor Stern stated that staff needs to be elevated beyond whatever differences this Council has so that the professional staff gets its job done and is not being attacked by Council Members. Dr. Shanks agreed that was an absolutely critical point in the entire situation. Mayor Pro Tem Clark stated that it was his idea to hold the Team Building Session, because he thought it would be good for the Council, yet he predicted that Councilman Gardiner would not participate. He reported that during the City Manager selection process, Councilman Gardiner was the strongest advocate for City Manager Lehr, yet less than three months into her tenure, Councilman Gardiner called him and stated that he had made a mistake and that something had to be done about it. He noted that the reason for his dissatisfaction at that point was Channel 33. He inquired if Dr. Shanks had seen dynamics of this type in the past, noting that he had never witnessed it in the twenty years that he has followed city government. Mayor Pro Tem Clark stated that this situation does not compare with what happened 15-20 years ago when the then Mayor married the then City Clerk and there was a huge split on Council caused by this situation. He stated that there were not attorneys involved and there was not a constant attempt to take people to court. He noted that he was really disappointed that the Council was completely distracted from doing the work that should be done. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 24 of 55 Councilman Long opined that he did not believe that the Council was completely distracted, because it was still getting things done, but he did believe that Council was less efficient. He added that during the City Manager selection process, he recalled thinking about the fact that Councilman Gardiner was supporting Carolyn Lehr, someone professional and independent, who would exercise good judgment and not be his little pawn. He noted that the Council thought it was a very positive sign that Councilman Gardiner supported her. He stated that he highlighted the City Manager selection process as one of the Council's accomplishments, since the process forced the Council to work together as a team. He indicated that the Council reached out to Councilman Gardiner and compromised again. Councilman Long stated that he learned the lesson that every time you compromise with Councilman Gardiner the results are bad, since Councilman Gardiner interprets compromise as a sign of weakness; and he will exploit it to carry out his own agenda, aggrandizing himself personally and putting together his little power base of what he will achieve for himself. Finance/IT Director McLean stated that he wanted to revisit one of the points Councilman Wolowicz made since it seemed he was attempting to give the group some insight and everyone piled on after his comments. He indicated that Councilman Wolowicz has been very open that he is friends with Councilman Gardiner. Director McLean reported that he has been targeted by Councilman Gardiner for a long period of time and needed help. He noted that one of the things he heard Councilman Wolowicz say was that Councilman Gardiner felt betrayed in that there had been a commitment not to add any significant expenditure to the budget, such as staffing positions, in exchange for his commitment to support the Storm Drain User Fee. Councilman Wolowicz stated that he would not make any more statements in the defense of Councilman Gardiner, because of the piling on, but that he would let Councilman Gardiner speak for himself. He reported that Councilman Gardiner had expressed his opinion that Councilman Wolowicz had sold the endorsement of the Storm Drain User Fee to him in a Council discussion when he had made the statement that the City would be in financial crisis if it did not pass the Storm Drain User Fee, because the City was close to the reserve limit and that as long as the City kept the current budget and the current spending, it would stay right at that point. He reported that Councilman Gardiner told him the increase in spending indicated that he had not been told that funds could be spent elsewhere, instead of spending the annual $1.2 million dollars and he saw the numbers as interchangeable, which was the basis for his explanation for the rescission. Councilman Wolowicz commented that he is friends with all members of the Council, values the friendships, has disagreed with each member of the Council as they have disagreed with him, noting that is the nature of government as it should be with any managing board of this nature. He reported that he met with Councilman Gardiner after his decision to rescind his support of the Storm Drain User Fee and told him he was disappointed in him. He stated that he was going to be the driving wheel behind the Storm Drain User Fee issue and welcomed his participation. He reported that he told Councilman Gardiner his position of rescinding his support was probably the most damaging blow to the Storm Drain User Fee campaign and put the City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 25 of 55 City behind coming out of the blocks. He stated that Councilman Gardiner said he understood, but it was a principle issue with him. Councilman Wolowicz noted that he was waiting to report on this and another matter for four weeks, since the City Council Oral Reports have been postponed several times. He reported that City Manager Lehr and Deputy City Manager Petru approached him to speak with Councilman Gardiner, because his recent behavior was highly disruptive to staff. He reported that he contacted Councilman Gardiner and suggested a meeting with Deputy City Manager Petru and himself, and that Councilman Gardiner stated he would not meet with any staff member, but would meet with him. Councilman Wolowicz stated that he delivered two messages to him; the first was that he did not agree with his position and wished he would drop it, noting that he had not had the opportunity to share this with other Council Members in a public forum until this Team Building meeting. He stated that he told Councilman Gardiner that his actions were disruptive to staff and that the situation was wrong and inexcusable. He stated that Councilman Gardiner's long explanation was evidence to him that this was part of a slow "car wreck", with forces in motion that even he could not stop. Councilman Wolowicz noted that he did not agree with the situation and if he were a commission of one he would put a stop to it. He continued that his greatest complaint about the entire issue was that it was disruptive to the City of Rancho Palos Verdes, noting that his key philosophy was that while the Council does not have to get along, it is expected to accomplish tasks in a positive manner for the good of the constituents. He noted that when a Council Member ceases doing that, consciously or unconsciously, he has stopped fulfilling the obligation of his office. Councilman Long stated that Councilman Wolowicz's remarks were very positive and he was very glad to hear them. Mayor Stern stated that the public perception of silence regarding this matter is that the problem is just a bunch of children playing in the sandbox, and that if Councilman Wolowicz had been willing, along this unfortunate path, to publicly tell Councilman Gardiner that his actions were not constructive and should stop, the public perception might be more favorable toward causing him to take pause. He thanked Councilman Wolowicz for his remarks, but noted that because of the nature of the situation, it was very important for people to say quickly that this was wrong, should stop, and was disruptive to both Council and staff. Councilman Wolowicz replied that he is consistent during the meetings in not stating that he disagrees with the subtle, or not so subtle, jabs. Councilman Long stated that he and Mayor Stern were the primary targets of the vendetta along with various members of staff, but commented that staff should be left out of the issue. He stated the most effective response to this matter so far has been by Mayor Pro Tem Clark who responded to it in a decisive public way, which has pointed the Council back to taking a more business-like approach. He indicated that this was a cathartic experience and hoped he would not have to go through this exercise again and that the focus could be more constructive going forward. He stated that he wanted City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 26 of 55 the Council's decisions to be business-like in the future, noting that when there have been episodes of difficulty the Council has fairly quickly been able to get back to business-like decision making approaches. He noted that he believed this approach was one that Councilman Gardiner also wanted regarding most issues, and as to those issues where that was not his desire; Councilman Long indicated he would ask Councilman Gardiner to recuse himself from those discussions in the future. Dr. Shanks indicated that there were some very significant revelations that just took place. He noted that Finance/IT Director McLean and Deputy City Manager Petru expressed the disruption to staff that this situation has caused for a long time. He inquired where this path was leading if nothing changed. He noted that there was a feeling on the part of Mayor Stern and Councilman Long that Councilman Wolowicz was silent when he should not have been silent; and that Councilman Long has made comments that Councilman Wolowicz has believed not to be appropriate or helpful, but he was silent then also. He indicated that everyone was grateful that Councilman Wolowicz stated his feelings about the situation at this time and that the group can feel proud of this part of the conversation later because they have been talking directly to each other about things that really matter. Councilman Long stated that he has disagreed philosophically with Councilman Gardiner and Councilman Wolowicz on a number of issues; however, he never has had a reason to question Councilman Wolowicz's, Mayor Pro Tem Clark's, or Mayor Stern's personal integrity in any way whatsoever. He noted that if someone were to claim that Councilman Wolowicz was an embezzler, he would stand up publicly and state that was not true, and would give him his life savings knowing it would be safe and probably better invested with him. Finance/IT Director McLean stated that Councilman Wolowicz has shared with Councilman Gardiner the risk of the destructive nature of the "car wreck" to the good of the City. He indicated that Mayor Pro Tem Clark has publicly stated how troubled he is by the current situation and asked that Councilman Wolowicz express his feelings at a televised public meeting in the future. Councilman Long opined that Councilman Gardiner is like a child who is playing with gasoline and pouring it all over the Council Members, but mostly spilling it on himself, and inviting them all to play with matches. He stated that he was sorely tempted to light a match and throw it his way, has resisted the temptation for quite some time, would love to see the result, but realized that all of the Council would be burned, which is not in the City's best interest. Mayor Stern observed that the disruption Councilman Gardiner is causing and the torment of staff, is by design, what he wants to achieve. He stated that Councilman Gardiner loves every minute of the "car wreck" that is occurring because it is causing his agenda to be advanced. He stated that Councilman Gardiner does not like City Manager Lehr although he was at one time her champion. He noted there is a system City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 27 of 55 by which the City can thank and excuse a City Manager, which requires discussion by five Council Members in Open Session or via an evaluation in Closed Session. He indicated that there is a methodology by which the Council achieves the proper goals, which is a decision that Council can choose to make. He stated that the Council is unwitting participants to the insidious "car wreck" that Councilman Gardiner is engineering, but the reality is that there is an agenda that is being advanced, which is the destruction and demoralization of the staff and Council, and Councilman Gardiner is getting his way. He explained that if City Manager Lehr is not of Councilman Gardiner's liking, the Council could take the democratic steps necessary to evaluate her instead of Councilman Gardiner undercutting her authority, undercutting the staff, and demoralizing them all, which is a huge problem. Mayor Stern stated that Councilman Gardiner is achieving his goal. Mayor Pro Tem Clark stated that what is going on is not a "car wreck" but instead municipal terrorism to the City, City staff, Council, and to the people's business. He stated that it was time that the cause of the terrorism is identified as Councilman Gardiner and his little puppets. Dr. Shanks stated that it was important to remember one of the basic points regarding communication, which is that no one can make a person angry and instead we choose to be angry. He stated that this is the situation the Council is dealing with at the present, and if the Council does not figure out a positive way to deal with the situation, this would be a horrible legacy to leave for the City. He explained that he has dealt with this type of situation before, and gave an example of the results, where a City Council fired the City Manager; undid the entire Rules of Engagement and Ethics that the Council had worked on; nine of the Department Heads left the City; and, finally the residents began to realize what was going on and said that it had to stop. Dr. Shanks opined that the next election would probably be very ugly and other unpleasant situations may occur. Councilman Long opined that the scenario Dr. Shanks just described was exactly Councilman Gardiner's agenda. He stated that he would make it clear in the next election, should Councilman Gardiner be so unwise to run for re-election, that this was his agenda, and he would do everything in his power to assist someone in unseating Councilman Gardiner. Dr. Shanks stated that it was important for Council to realize that the examples given today have demonstrated that they are able to work together in spite of all that has happened; and it may very well be that the Council cannot recover the five members working together as well as in the past, but suggested that the group break to get something to eat and continue the conversations over lunch to arrive at some creative solutions. City Attorney Lynch reminded the group that the Council was to recess to a Closed Session at noon regarding the York land purchase. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 28 of 55 Dr. Shanks posed the following questions to the Council to ponder for discussion over lunch: 1)When Council looks back on the decisions that are going to be made, what is going to make you feel like you did whatever you could? 2)What is going to make you feel that you lived up to the values that are your core values? 3)What kind of individual Council members do you want to be? Dr. Shanks reiterated that Councilman Long's statement was to fight fire with fire. Councilman Long stated that he would try whatever technique was necessary, but the goal was not how the battle was fought, but the outcome. Dr. Shanks stated that the goal was both how it was fought and what the outcome was. Councilman Long agreed but stated that what he desired to see for the City were the following goals: 1) preservation of open space; 2) protection of the City's finances; and, 3) a good staff team that is valued. He noted that he did not have a particular preference in a way to achieve the goals, but was interested in what is successful. Dr. Shanks stated that the Council needed to think about ways of accomplishing these goals in a way that everyone could feel proud of them. He noted that this was a defining moment to decide how to respond when one is unfairly attacked. Mayor Pro Tem Clark stated that what Dr. Shanks was really asking was the following question: Can the five Council Members collaboratively, openly and cooperatively work together to accomplish the Council's goals? Dr. Shanks agreed and added that if the Council decides it cannot work together in this manner, it must identify the options that are available. He noted that since the beginning of our country, there have been fights over the majority versus the minority, but the Council must determine how to use integrity to deal with the present situation. He asked if the five Council Members could work together and protect the staff, which is a fundamental factor. He indicated that when the Council reviewed the past, they noted that the previous City Manager did not fight the battle over Channel 33 that is presently being fought and should have. He indicated that no Council Member or Subcommittee should have ever ended up doing the work of the City Manager and reiterated that this basic premise relates back to the point regarding the role to be taken. Mayor Stern stated that the reporting structure of Channel 33 was an error of judgment by the City Manager and Council, which needed to be dealt with and corrected. He noted that the initial situation was championed by a Council Member, so the politics of it made it very difficult for City Manager Evans; none of the Council Members was willing to challenge Councilman Gardiner regarding the structure of the situation; it festered for a few years; and, to her credit City Manager Lehr examined the situation and declared that it did not work and needed to be restructured. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 29 of 55 City Manager Lehr reported that she wanted to set the record straight. She stated that prior to being hired she attended the Channel 33 Workshop/City Council Meeting in January 2007, where the City Council decided that Channel 33 should report to the City Manager. She noted that the problems began when she attempted to implement the Council's decision. Dr. Shanks stated that the present reporting structure for Channel 33 is the correct structure, but noted that the difficulties experienced are the result of correcting the reporting structure. Councilman Long stated that the issue boils down to the following questions: Are we a board of directors that sets policy which staff then consistently implements without regard to favoritism or cronyism? Is there a department of the City where the manager of the department is a volunteer, who is a close personal friend of a Council Member, and when she does not like something the City Manager does, she sends an email to the Council Member? He inquired if the City was a professional government or a "crony government." Dr. Shanks replied that the City was in the stage of switching from one structure to the next, even though he did not necessarily agree with some of the words Councilman Long used. He added that the challenge was to determine how a professional government deals with the situation, and how the four Council Members and staff members would deal with a difficult situation, no matter how Councilman Gardiner responds. Mayor Pro Tem Clark commented that the reason City Manager Evans was not present today was he saw the tsunami coming and got off the beachhead, and City Manager Lehr was on the beachhead just as it swamped over her, the entire staff, and the Council. RECESS AND RECONVENE: Mayor Stern called a recess for lunch from 12:33 p.m. to 12:45 p.m. Team Building Dr. Shanks asked Council to identify standards to be met so that when solutions were identified the Council could determine if the solution was action oriented. Councilman Wolowicz asked if the Council might make policy decisions and take action on the steps to move forward. Dr. Shanks requested suggestions from Council that would necessitate proactive, positive action be taken to resolve the particular situation that the Council is dealing City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 30 of 55 with. He explained that if the Council were entering into negotiations regarding the budget, the Council would identify principles to be met by that budget. Mayor Stern stated that one of the standards would be that staff has to be taken out of the equation so that they will be able to perform the tasks assigned by Council. Dr. Shanks clarified that Council should provide solutions for how the team or some section of the team is going to respond or act in the future. He inquired if there was a resolution or solution to the situation that has not yet been tried. He noted that the goal was to figure out the next step for a professional team to take and to judge if the action that Council comes up with is the kind of action they wish to take. Councilman Wolowicz stated that his one of his objectives was to further the best interests of the City, which is slightly different than the best interests of the Council Members. Dr. Shanks reiterated that the solution for the present issue must be in the best interests of the City. Councilman Long indicated that the Council should formulate a solution that is not only fair and balanced to all five Council Members, but is perceived as such by all five. He added that another goal would be to define the Council's roles and compartmentalize them. He added that the Council needs to understand the appropriate conduct on and off of the dais. Mayor Pro Tem Clark stated that another standard should be that all five Council Members should participate in the solution. City Manager Lehr stated that she recognized the Council would want to wall off the issues from the staff, but that goal was not possible since those at the senior level including City Attorney Lynch, Deputy City Manager Petru, Finance/IT Director McLean, and herself, have spent countless hours trying to deal with the demands for public documents and the charges that the City is destroying evidence. She explained that they have no choice but to spend hours dealing with the situation. Mayor Stern agreed with City Manager Lehr's statement, but explained that he meant that the five Council Members should recognize the core value that staff is not a political football; and the squabbles Council might have should remain at the Council level, so that when Council decisions are made staff has clear direction. He stated that he recognized some things were beyond Council control such as Public Records Act requests and some of Councilman Gardiner's demands. Dr. Shanks suggested that a bigger solution was to determine how the Council should act going forward and he inquired if the Council agreed that staff should be walled off City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 31 of 55 from certain issues. He stated that the goal should be to work with the smaller task of identifying solutions in order to move the Council forward. Councilman Long stated that the situation of the staff getting involved in the Council's policy and political disputes is that the staff is being victimized, like children in the divorce of their parents. He stated that people having strong policy views want to be able to express them strongly and wanted to know if there was a way for Council Members to recognize that when differences are very decisively stated it is not a personal attack. He explained that in his case, the way he communicates may sometimes come across as a personal attack when in actuality it is an attack on policy; however, he stated his comments regarding Councilman Gardiner are both personal and policy attacks. He admitted that he was probably less effective than others in distinguishing between the personal and policy attacks, but in his case everything was completely above board with all cards face up on the table with no surrogates, which he believed was important. Dr. Shanks noted that in the Management Partners' recommendations, there was some comment about the Council at times micromanaging from the policy decision into the staff implementation. Mayor Stern stated that when Councilman Gardiner brought up some of the issues with his August 2007 IT report, it was particularly puzzling to him that Councilman Gardiner's choice of words was that he had been "ambushed," which demonstrates a fundamental misunderstanding of the very basic process. He explained that Councilman Gardiner placed an item on the agenda, Council Members could not call him to state their concerns because of the legal constraints of the Brown Act, yet he had a grotesque misunderstanding of the fundamental way that Council must act. He noted that the item was discussed at the meeting, some of the members voiced concerns about his proposal, and rather than accepting those concerns as the collective decision of the Council on a 4 to 1 vote, he chose to perceive it as "being ambushed." He stated that for him the decision was not about Councilman Gardiner, but about the policy. Councilman Long stated that in fairness, for him, it was partially about Councilman Gardiner, but he tried to be very careful about that, because when he was dealing with the IT report, it was not just that it expressed a viewpoint of policy that he thought was a departure from what the Council agreed with previously; but he also felt it was an effort to deceive him since key assumptions of the study upon which the report was based were left out. He stated that either by incompetence or design there was an effort to affirmatively mislead him by presenting a Council Member authored report to cause him to make important policy decisions on behalf of the City. He noted that the report was incompetent, plagiarized, and left out key points, but he presented his concerns in a very factual way. He stated that from his point of view it was an issue regarding the personal integrity, credibility, and competence of one of the Council Members. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 32 of 55 Dr. Shanks stated that the ideas that Councilman Long just expressed were very much like the statement Councilman Gardiner read at the City Council's last meeting, regarding the fact that there is no trust. He stated that trust could be rebuilt, but it was difficult. He shared a story about Margaret Thatcher who noted that she was thrilled when people attacked her personally, because it meant there were no longer any substantive policy issues for people to discuss. City Manager Lehr stated that she is grateful that there has been no evidence of any wrongdoing by her or Council Members in all the thousands of documents that have been provided. Mayor Pro Tem Clark stated that point was a fact, but noted the attacks still keep coming. He indicated that he has come to the conclusion that this is not about finding truth and reality, but instead about disruption and changing the City because one does not like the City government. Dr. Shanks presented a scenario where the Council would be called into another City to examine this situation and make recommendations regarding steps that could be taken to resolve the matter. He stated that the Council had to step back from the personal attacks, hurt, anger, feelings of being victimized, and the sense that nothing was going to change, in order to come up with possible recommendations. Councilman Long suggested the following: 1) Protocols be developed for both ethical conduct and communication between staff and the Council Members; 2) Controls be established regarding the consumption of City resources and staff time, such as the adoption of the one-hour rule; and, 3) Controls be established regarding the agenda so that items are not placed on the agenda when Council cannot take specific action on them. Dr. Shanks inquired if any Council Member could place items on the agenda in this manner and noted this was a structural issue that needed to be addressed. Mayor Pro Tem Clark stated that there was a balance between hijacking the agenda and having one of the five Council Members place something important on the agenda for Council action. Councilman Long indicated that in four and a half years on the Council, no other Council Member has placed anything on the agenda in the manner that he had described, and noted that even Councilman Gardiner does not do it very frequently. He indicated that there were various tools available to an individual Council Member who wants to disrupt things, and some of them the Council can do nothing about. Dr. Shanks inquired if there was a positive way to move forward to five or six years in the future, with suggestions to strengthen the City Council to make certain this kind of situation does not occur. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 33 of 55 Mayor Pro Tern Clark stated that he did not want the last part of his tenure on Council to be wasted and wanted to concentrate on the goals he hoped the Council would accomplish in his second term. He noted that he wanted the Council to resolve the present issues. Dr. Shanks stated that if he were to talk with Councilman Gardiner about the Council's discussion, he would want to be able to state that the solutions the Council discussed were in the best interests of the City, and not just directed at one particular problem. He explained that the purpose of the present conversation was to determine the steps to be taken to ensure the Council has the opportunity to create a legacy that invites others to want to join the City Council in the future. Councilman Wolowicz stated that the first action item should be that this package of information and dialogue be conveyed to Councilman Gardiner since he was not present. Councilman Long stated that if that was a motion, he would second it. Councilman Wolowicz stated that all five Council Members needed to make decisions regarding the topics that were discussed and listed during the day's discussions. He noted that he either wanted buy-in on the topics from each Council Member, or at the least have any antagonist have the ability to make a statement before the Council takes a vote on the matter. Councilman Long stated that the Council needs to try to have all five Council Members present, but noted that absences could not be allowed to be used as a means of preventing a decision. Dr. Shanks stated that Council might direct staff to work on some of the suggested topics to come back with a strategy, but noted the question regarding if there was a way to work with Councilman Gardiner in a positive way still remained. Mayor Stern stated that Dr. Shanks has heard the concerns and frustrations from the four Council Members and staff present; and inquired if Dr. Shanks had any suggestions, since the attempts made by Council and staff, up to this point, have not resolved the issues. Dr. Shanks inquired if the Council has attempted arbitration. City Manager Lehr stated that arbitration had been attempted by Councilman Wolowicz. Councilman Long reported that his campaign manager of 2003, who was Councilman Gardiner's campaign manager in 2001, suggested that Councilman Long agree to a meeting with Councilman Gardiner. Councilman Long stated that he agreed to meet, City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 34 of 55 but the meeting could not be arranged. He indicated that a second attempt was made for a meeting with the same results. Dr. Shanks inquired if there was a facilitator offered in the past for a meeting with Councilman Gardiner. Mayor Pro Tem Clark stated that he would be in favor of the idea of formally having Councilman Wolowicz act as a negotiator with Councilman Gardiner. Councilman Wolowicz thanked Mayor Pro Tem Clark for the compliment, and noted that one of the points he suggested with Councilman Gardiner was the concept of mediation and/or arbitration, noting that Councilman Gardiner took notes at that meeting. Dr. Shanks stated that the interests at stake are the needs of Councilman Gardiner, the Council, and the staff and suggested that the Council work on an approach to those needs. Councilman Long stated that the agenda of the City Council is not and should not be about Councilman Gardiner's complaints regarding the campaign of Councilman Long or Mayor Stern and he would not agree to enter into mediation or arbitration regarding those matters. He indicated that he would be happy to mediate or arbitrate City business. Mayor Pro Tem Clark indicated if there was to be a formal mediation, other topics not to be included in the discussion would be the termination of City Manager Lehr, Finance/IT Director McLean, or Ted Vegvari. He noted that Councilman Gardiner should not negotiate a change in staff. Councilman Long indicated that the purpose of the mediation would be to mediate a way forward for the City Council. Mayor Pro Tem Clark stated that what he is afraid of is that Councilman Gardiner will not stop his efforts until he succeeds in the dismissal of City Manager Lehr, Finance/IT Director McLean, and Ted Vegvari. Dr. Shanks indicated that the Council should consider all of the possibilities including the following: mediation or arbitration, taking no action, or compartmentalizing the damage. Councilman Long indicated that he believed the Council was at its best when Councilman Gardiner was not present. He stated that if Councilman Gardiner chooses to absent himself from the meetings, so be it; and when he is willing to be involved, he should be encouraged to be involved in a positive, constructive way regarding the decisions to be made. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 35 of 55 City Manager Lehr stated that such a resolution would not help the staff because just the day before, the staff was called upon to provide immediate information that was being demanded by Councilman Gardiner; and she suspected it would take a number of hours to provide the information and staff would be skewered for applying the new one- hour rule. She indicated that whether the Council is meeting or not, the staff members are easy targets. Dr. Shanks stated that there must be an established set of protocols that a person not involved in the dispute could determine to be reasonable. He noted that Management Partners indicated that the one-hour rule was reasonable. He reported that most cities consider the one-hour rule as reasonable and not a gag order, because once a Council Member requests the staff to work on a task that will take a long period of time, that decision is appropriately one for the entire Council to make. Mayor Stern stated that one thing that is important to him as the Mayor is to make sure, to the maximum extent that it is possible, the agenda as adopted by the City Council is the agenda that the City staff is focused on and advancing. He indicated that it was critical that staff members not lose sight of that point and they advance the agenda that has been adopted, particularly given the City's limited resources. He inquired as to the number of hours that Councilman Gardiner was at City Hall the previous week to review records and invoices. Finance/IT Director McLean stated there was probably a total of 30 hours spent by all staff members responding to Councilman Gardiner's recent request to review records last week at City Hall. Mayor Stern stated that the structure of the government is that the majority of the Council defines staff's work, and yet one Council member has come in and is constantly taking that away. Councilman Long stated that by increasing the IT expenses a small amount, the City could purchase a litigation-style software package that would allow the staff to respond to Public Records Act requests more efficiently, noting that the Council may have to authorize an additional full or part-time position of a Public Records Act officer to assist in this area. He stated that his proposal may ultimately be to place an item on a Council agenda to establish the cost and provide the tools as a solution to the problem enabling the rest of the staff to function effectively, because we cannot get this particular member of Council to get back to business. Mayor Pro Tem Clark asked what it would take to get Councilman Gardiner to cease these unconstructive activities. He indicated that there were four Council Members present willing to work collaboratively and put the past behind them. He noted if the only thing that would get Councilman Gardiner to move forward was the termination of City Manager Lehr, Finance/IT Director McLean, and Ted Vegvari those options were not being considered. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 36 of 55 Dr. Shanks stated that before lunch Mayor Stern pointed out that Councilman Gardiner was being effective in derailing Council from its goals. Mayor Stern had inquired how staff could be protected and one thing that came to his mind was that the one-hour rule could easily be abused by making separate requests every week or every day. He suggested that Council could determine the period of time that was reasonable to respond to the requests, if the one-hour requests add up. Dr. Shanks indicated that he had not taken a position on the matter, but stated that if any one Council Member were in one part of the room shouting, all of the attention would go immediately to that person. He noted that if the attention is not directed towards them and the work continues, eventually the person will look fairly silly. Councilman Long stated that one example was when Councilman Gardiner read his statement off-camera on Monday, March 24, 2008. He opined that Councilman Gardiner always chooses to do certain things off-camera or through surrogates, and noted that the Council was discussing the Approval of the Agenda at that time, so arguably he was out of order. Councilman Long stated that Council can and should take control of the agenda to state that the campaigns of Councilman Long and Mayor Stern are not on the agenda and the Council will not allow the reading of the statement. He indicated that the Council should get back to business and those kinds of things should not be on the agenda, nor should lawyers of Council Members be allowed to speak on behalf of the Council Members, because they are not elected. City Attorney Lynch stated that before the discussion went any further, the Council needed to recess to Closed Session so that the City negotiating team could discuss the proposed land purchase. RECESS INTO CLOSED SESSION: Mayor Stern recessed the Council into Closed Session at 1:28 p.m. RECONVENE TO OPEN SESSION: Mayor Stern reconvened the meeting from Closed Session into Open Session at 2:07 p.m. Tactical Plan for 2008 (306) Councilman Wolowicz moved, seconded by Mayor Pro Tem Clark, to continue the item regarding the Tactical Plan for 2008 to a Council meeting in May. The motion passed with Councilman Long abstaining (3-0-1). Councilman Long moved that the Council accept public comment on the Tactical Plan. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 37 of 55 Tom Redfield, representing the R & R Coalition, Rancho Palos Verdes, stated that his Coalition applauds the City for having the Organizational Wide Assessment. He stated that he reviewed the City's traffic enforcement materials and based on the success of the dedicated traffic Deputy versus the shared regional traffic Deputy, he was proposing that the City create a second dedicated traffic Deputy for the City of Rancho Palos Verdes from the current shared regional pool of total hours. Councilman Long stated that he would study the issues, but that he was cautious about making changes to the shared contract without discussing the matter with the other Peninsula cities who participate. He noted that the City of Rancho Palos Verdes would soon be approaching the cites that participate in the Peninsula Regional Law Enforcement to see if they are interested in sharing in the cost of the Los Angeles County Sheriff's Advanced Surveillance and Protection (ASAP) program. He indicated that he appreciated the speakers' comments and noted that in this community one is three to four times likely to be injured by traffic incidents than by incidents related to crime. Mayor Pro Tem Clark inquired if Mr. Redfield's premise was that the City of Rancho Palos Verdes would be better leveraged having another dedicated traffic Deputy. Mr. Redfield answered in the affirmative and stated that it would be at no additional cost if the hours were separated out from the Peninsula Regional contract. Team Building (1101) Dr. Shanks asked for input from City Attorney Lynch regarding her perspective on the steps that could be taken to deal with the Council's conflict and minimize the harm. City Attorney Lynch indicated that if a Council Member has an item to be placed on a City Council agenda it was certainly appropriate to do so, including any items that take any substantial amount of staff time. She stated that this was the process that has recently been enacted and essentially works well under most circumstances. She noted that she was concerned that we could put too many constraints on Council Members being able to obtain information and a Council Member could potentially argue that he is being disenfranchised and unable to obtain documents. She noted that it might be appropriate to place an item on a future agenda regarding additional directives and policies to deal with the issue, noting it was important not to disenfranchise any Council Member from making legitimate requests that are not too consuming of staff resources. Mayor Pro Tem Clark stated that one Council Member is consuming too much of the staff resources and as a consequence there are Council Members who are not having things done and not constantly requesting information from staff. He noted that all Council Members are to be equal. He compared the fact that Councilman Gardiner consumed 30 hours of staff time this week compared to his one hour of staff time for the City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 38 of 55 month or perhaps for the year. He inquired if Councilman Gardiner should be able to consume this amount of time if all Council Members are equal. Councilman Long stated that there should be a careful balance, and he would never want any Council Member to be able to legitimately say that they are being deprived of information they have requested. He indicated that if a Council Member requests information requiring more staff time than the present one-hour rule allows, he would need to bring that request to Council for approval. He noted that he wanted the requests to be made in the public because he wanted people to know that Councilman Gardiner is asking for every email between him and certain people covering a whole host of subjects for the last eleven years. He noted that he did not want Councilman Gardiner to be able to address all of the issues "offline" so he could continue the myth to the public that he is a friendly, cooperative person who does not burden anyone and then to be privately bludgeoning staff"offline"with litigation-style document requests. Councilman Long stated that the necessary arrangements and budget adjustments need to be made so that the public has an understanding of exactly what is going on. Mayor Stern indicated that this issue is regarding the allocation of public resources, which is the Council's decision to make. He stated that the Council should make the decision to either allocate the resources or not and take whatever political heat is associated with it, as opposed to doing it underneath the radar in a most disruptive way. He noted that the requests for information are coming in surreptitiously, such as the letter received by staff the previous week, that stated Councilman Gardiner would be in the next day to review a list of specified items. He indicated that a decision of this nature should be a collective Council decision. Councilman Long stated that it was one thing to send a letter, as Councilman Gardiner did, to City Attorney Lynch privately stating that he knows the law and the documents should be produced, or to staff privately, and yet another thing if he is forced to do it in public. Dr. Shanks stated that the topic being discussed was really at the heart of the issue of transparency. Mayor Pro Tem Clark stated that he believed the one-hour rule that was recently adopted should be modified. Dr. Shanks asked if City Attorney Lynch was suggesting modifications or clarifications to the one-hour rule, noting that Council needs to understand the needs of staff members. City Attorney Lynch stated that she was suggesting some fine tuning of the one-hour rule, since Council had previously decided to omit items that are on upcoming agendas and that particular aspect of the policy is being used liberally. She noted that perhaps there was a protocol necessary to address how requests should be made from Council and to determine reasonable time limits regarding the responses to those requests, City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 39 of 55 because of their disruptive nature. She explained that the City received an email one afternoon that indicated Councilman Gardiner would be coming in to review documents the next day; and a subsequent email sent one morning stating he wanted the requested documents later that same day. Responding to a question from Mayor Stern, City Attorney Lynch stated that the most recent request from Councilman Gardiner was for the City to produce copies of additional invoices. Dr. Shanks suggested that, as the Council Members discuss this matter, they should not allow anger to guide them in their remarks. Mayor Stern stated that he was returning to his earlier point; noting that the agenda of the elected City Council is not getting done because of the constant requests for information from one of its members. Councilman Long stated that he found it intriguing that Councilman Gardiner stated he was unavailable to do business with the Council, yet he was available to demand these other things. Dr. Shanks stated that the reaction the Council Members are expressing continues to enable the behavior and Council must respond to it by taking the emotion out of the situation as much as possible. Responding to a question from Mayor Stern, Finance/IT Director McLean stated that Councilman Gardiner's recent request was for 18 months worth of invoices for the City's telephone service provider regarding T1 lines. He explained that he received a voice message from Councilman Gardiner around 11:30 a.m., but no details as to the nature of the request. He indicated that he left Councilman Gardiner a message suggesting that Councilman Gardiner could leave either a voice mail or email regarding the information he was requesting. He reported that after he returned from lunch, around 1:30 p.m., he received a phone call from City Attorney Lynch in which she indicated she had received an email from Chip Rawlings, requesting that the information be delivered to them via Fax by 2:00 p.m. that same day. Dr. Shanks inquired as to a reasonable response to this type of request for staff in the future. City Attorney Lynch stated that there should be protocols adopted to set up time parameters for these requests. She reported that she notified Mr. Rawlings that sending requests of this nature to her was completely inappropriate; and indicated that they should be directed to City Manager Lehr and City staff and not to her, and that putting her in the middle of a request for information only delays the timeliness of the reply. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 40 of 55 Councilman Long asked if the phone services involved in the request were in the same area in which Mr. Ken DeLong previously expressed an interest in providing service to the City. Finance/IT Director McLean responded that it was indirectly related and added that Councilman Gardiner's request for the 18 months of information was clearly a follow-up to the information he had recently reviewed. Councilman Long stated that he becomes angry when his City is a victim of cronyism and this was another example of cronyism. He reported that he has an email in his possession where Mr. Delong expressed dissatisfaction that Councilman Gardiner was unable to obtain for Mr. Delong a contract with the City, and he suspected that this was in response to that matter. He opined that this was another example of cronyism and Councilman Gardiner's currying favor with particular individual residents to aggrandize himself. Dr. Shanks noted that there were probably many reasons for him to request this information, although it was hard to imagine a positive one. City Manager Lehr explained how she was planning to proceed with the request. She stated that she did not believe the one-hour rule was inadequate, even though it does exclude items coming up on a future agenda. She indicated that her initial comment to staff was that this request did not seem to have a reasonable connection to the upcoming agenda item regarding the discussion of the remaining Management Partner recommendations regarding IT, because there was nothing as specific as T1 lines for the telephone service. She stated that she planned to ask Finance/IT Director McLean for an estimate of the time required for his staff to gather 18 months of invoices and if it was going to require more than approximately one to one and a half hours to compile the materials, it would need to be brought to Council for a decision, since this was a new body of work. Councilman Long stated that ultimately the City will continue to receive requests of this nature, but he did not think it was practical to have an agenda item for each and every separate request and suggested that perhaps the requests would need to be grouped together. Dr. Shanks stated that the policy the Council adopts or modifies should protect the staff as much as possible, since mixing the staff up in the politics of the City is very destructive. Councilman Long indicated that the policy be written so that staff only needs to make a determination regarding if an item is going to require more or less than an hour of staff time in order to respond; and if the required time is more than an hour, the Council Member would have to decide if it was important enough to ask his colleagues for approval. He stated that it is being falsely portrayed that the one-hour rule is an City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 41 of 55 impediment to the Council Member attaining information; but it is instead a requirement that he step forward, put it on the agenda, and ask for support to devote the resources to receive the materials. He stated that if Councilman Gardiner is willing to have the courage to come forward and request the invoices, he would be happy to vote that he receives them so that Council could all review them, in addition to his emails with some of his cronies as well. Councilman Long commented that this matter really boils down to an issue of trust, because not every email between every Council Member and every staff member is copied to all the others, since that would be a violation of the Brown Act. He stated that Council Members have to trust that when questions are asked and information is gathered, that information will be shared to help educate each Member at the meeting when the item is discussed and the decision is made. Dr. Shanks stated that perhaps Council could direct staff to propose some reasonable rules to tighten up the one-hour rule, which might be as simple as a Council Member bringing up his intention to make a request and presenting the reasons for the request to his colleagues prior to the request being made to staff. Councilman Long reported that in the past Councilman Wolowicz and he had conference calls with Finance/IT Director McLean, which he thought was a useful way for him to be educated on the issues, but lately he has just read the answers to Councilman Wolowicz's questions regarding agenda items, instead of asking his own. He indicated that the person that needs to be involved in the process to start rebuilding trust is Councilman Gardiner, noting that might be possible with the help of Councilman Wolowicz or someone else. Councilman Wolowicz stated for the record that he voted against the one-hour rule, because he had some concern over the matter. He indicated that traditionally, Council Members could meet with staff to ask questions regarding an item on the agenda prior to the City Council meeting. He noted that he found it helpful to send staff a list of queries regarding matters that he needed clarification on. He stated that his original intent was to inform staff of the questions he would be asking at the meeting, and then he found he could get answers to his questions. He reported that the questions and answers he poses are distributed to all Council Members at the meeting. He indicated that the numerous requests made by Councilman Gardiner have the perception of abuse of the system by putting unwarranted demands on City staff time. He stated this was a very important problem, because it grinds the process of government to a halt or sets in the mind of the person issuing the demand or request that he will be set upon because of the fact that he is presenting questions. He reiterated that the Council has instituted a rule for this particular situation which is truly unique in the history of the City. He stated that he would protect the system as it is currently established and would not protect any colleagues' right to abuse the system. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 42 of 55 Mayor Pro Tern Clark stated that he appreciated the statement from Councilman Wolowicz because he believed it to be right on the mark. He inquired if there was any question in Councilman Wolowicz's mind that the perceived abuse was not the reality. Dr. Shanks stated that there was no way to know for certain what the reality was regarding the matter. There was Council discussion regarding if the matter was an abuse of the situation or not. Councilman Long observed that the way Councilman Wolowicz uses the question and answer process with staff is the model of how it should be used, and in fact some of it is an outgrowth of specific encouragement given to Councilman Wolowicz and himself when they first joined the City Council because of the number of questions they asked during the Council meetings. He stated that the process of asking questions and obtaining answers is used to check out assumptions, confirm certain points, determine if something needs to be removed from the Consent Calendar, save the Council and staff members time, and helps to educate fellow Council Members. He added that Councilman Wolowicz often references his questions and answers in the late correspondence packet in order to save additional time during Council meetings. Dr. Shanks stated that there could not be enough rules made to solve the problems. He noted that Finance/IT Director McLean thought that the attempt should be made to talk to Councilman Gardiner one more time. Finance/IT Director McLean stated that perhaps the Council should discuss some ideas of where to go from here, including protocols and tightening up the one-hour rule, because he stated there was abuse going on. He opined that what occurred last week cost the staff more than 30 hours of time, yet did not serve the purpose of answering questions to make a decision for a Council agenda item, and instead served the purpose of another agenda. He stated that it would be worthwhile to lay out groundwork for providing another opportunity to reach out to Councilman Gardiner with someone like Dr. Shanks. He stated that the person could report to him the details of the meeting and discuss the concerns and collective suggestions to move the Council from its present situation forward, with or without him. Dr. Shanks stated that he was a manager at a University for 18 years and had to fire an employee. He explained that he received information from Human Resources about the necessary legal steps to take in this situation. He stated that the more he followed the rules, the worse the situation became and the more the employee stood her ground. He reported that at one point he sat the employee down and explained that the situation was not working and they were really just damaging each other. He inquired how the situation appeared from her perspective and the conversation ended; she came in the next day and resigned. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 43 of 55 Dr. Shanks shared another story regarding the County of Santa Clara Library System, which was being attacked by a small group of people regarding Internet access, because they believed the Internet should be filtered for pornography. He indicated that the conversation started with the group coming into one of the branch libraries with the police to arrest the librarian for distribution of pornography since she was not restricting people's use of the Internet. He reported that the group of librarians organized against the initial group of people, and then the parents began to organize a group. He reported that he constructed a value analysis for the decision makers which illustrated that if they took a certain action that action would reinforce specific values. He noted that at the beginning there was no point in holding a joint meeting of the groups, because each of the groups was so entrenched in their positions that there was no possibility of resolving the issues. Dr. Shanks suggested that Council might direct staff to find someone impartial who could identify some of the needs and explore reasonable solutions with Councilman Gardiner. Councilman Wolowicz stated that absent of any corrective action by the Council, the Council was in the middle of watching a train wreck. Dr. Shanks stated that he imagined there were other California cities that have dealt with similar situations, but the Council might find an alternative solution that they have not previously thought of that should be explored. Councilman Long stated that there was one alternative to the concept of train wreck and that was recognizing the philosophy of"we are four, he is one." He stated that the Council seems to have difficulty with the arithmetic every now and then, and it need not be a train wreck, but might simply be the caboose coming off the tracks. Dr. Shanks stated that a formal arbitration might be the best idea, including debriefing Councilman Gardiner on the dialogue that has taken place at the meeting today and giving him an opportunity to respond. He suggested that Council could do one or more of the following: 1) direct staff to find an impartial person who could explore some reasonable solutions and report back to the Council; 2) take no action; 3) adopt rules and protocols and tighten up the one-hour rule, but absent good faith that would not solve the problem; and, 4) identify external people who care about the future of the City that Councilman Gardiner trusts and could speak with him about the situation. Mayor Pro Tern Clark stated that one person, John McTaggart, who helped in the appointment of Councilman Gardiner to the Council, might be willing to try to intercede. He commented that Mr. McTaggart was the longest serving Council Member. Mayor Stern reported that Mr. McTaggart was also the one who brought PV on the Net aboard as the City's IT Service provider. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 44 of 55 Mayor Pro Tern Clark noted that might be another reason that Mr. McTaggart may be the right choice. Dr. Shanks indicated that staff could explore these suggestions or strategies. He noted that Councilman Long's suggestion was to wall off the damage, not respond in kind and not allow one's chain to be pulled which leads to the reaction demonstrated, because that just reinforces the dysfunctional behavior. Councilman Long stated that the path might be a parallel path. Dr. Shanks asked for any other suggestions that could be added to the list. City Manager Lehr stated that an alternative to getting angry was one that Dr. Shanks had mentioned earlier, which was when these issues are faced at a Council meeting, the frustration should be expressed in terms of explaining what this is doing to the organization in a manner that can be understood by the community in terms of the functionality of their government, expenditure of their tax dollars, and disruption to the City's business. She opined that the community is the audience and ultimately they probably have the power to put a stop to the problems. Dr. Shanks reported that there are a couple of books that have come out recently, one titled Fierce Conversations and another titled Toxic People, which deal with the methods used to turn this type of situation around. He noted that typically when people get angry they say nothing, but these books direct a set of steps to identify the behavior engaged in, the response to express how it makes one feel, and the consequences of the action. He stated that these books outline the way in which we would hope adults would interact with each other but often do not for a number of reasons. He reported that when one is attacked his biological system begins pumping adrenaline and he will either respond by fight or flight, noting that when the adrenaline begins to pump, the rationale part of the person diminishes to enable the necessary reaction. Dr. Shanks indicated that when we teach children how to deal with their anger, the first thing we teach them is to pay attention to what is happening inside. He stated that one strategy to take when one is being attacked is to pay attention to the trigger and ask the question regarding the level, from 1 to 10, of the anger that one is feeling. He noted that by asking the question, one is removing himself from the immediate situation so that he is less likely to blast back. He noted that skills such as these can be helpful to develop and noted it was important to stick to the facts and not make judgments, even if you are convinced that you know the person's motivations, because that leads to a hardening of the positions which lessens the chance of any kind of change. He suggested that during the meetings each Council Member should note the triggers, participate in direct conversation in response, but keep the demonizing out of the conversation. He noted that at a recent meeting, when Chip Rawlings was speaking for Councilman Gardiner, Councilman Long attempted to intervene to not allow the speaker, but Mayor Stern chose to allow him to speak. He opined that Mayor Stern's action was very good City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 45 of 55 because the public watching could see that he attempted to be fair, reasonable, and professional. Mayor Stern reported that City Manager Lehr received an email the next day stating that he had cut Mr. Rawlings off and refused to allow him to speak. City Attorney Lynch noted that the facts speak for themselves. Dr. Shanks reiterated that the stance to take is to consider what is in the best interests of the City. He noted that if one approach does not work another might be tried, although history teaches us that anger and response to anger does not work. Mayor Pro Tem Clark opined that he did not believe the community really understood the situation and how imbued with anger and dysfunctional the City has become because of the issues and they need to know. He stated that he would like to figure out strategies to make the public aware of the situation, because their premise is that the City is operating effectively on their behalf. He indicated that there are very few people who realize that this is like an iceberg under the water and the situation could potentially sink their ship. He stated that he was not certain the suggested strategies would work; the public may not find out about the problems until the iceberg is upon them and then may ask why the Council did not inform them. Councilman Long stated that public knowledge is also a restraint and the best way to address the situation is with all cards face up on the table so that the public knows. He explained the situation as the efforts by one Council Member to push the City Council to make decisions that are not in the best interest of the City, but rather fulfill personal vendettas and agendas. He stated that he would always be honest and indicated that at a recent meeting one of the values that was high on the list was civility, which to him was much less important than honesty. He noted that he was pleased that honesty was on the top of the list today because philosophically this is the area where he differs sharply from Councilman Gardiner. Mayor Pro Tem Clark stated that he wanted to add an item to the list regarding how the Council would engage the community so that they are aware of the situation. Dr. Shanks added that the question would be when and how the community should be engaged. He indicated if that step was taken too soon, the result could be the formation of small groups that could cause the situation to become more paralyzed with differing opinions and hours of public comment. Mayor Stern stated that it would be very beneficial for Dr. Shanks to meet with Councilman Gardiner, debrief him, engage him in constructive dialogue, with the goal that he would recognize and hopefully be willing to modify what he would characterize as destructive behavior. He opined that Dr. Shanks should have an excellent sense for where the remainder of the Council was coming from and he possessed skills that were City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 46 of 55 not typical of just anyone. He stated that perhaps Dr. Shanks could work with Councilman Gardiner, listen to his concerns, and arrive at some constructive suggestions for the entire Council. Councilman Long reiterated that he believed the Council did actually function well the first few years or so together. He noted that Councilman Gardiner did an excellent job during that period of time, and he and Councilman Gardiner could discuss issues, even leading up to the discussion regarding the Storm Drain User Fee. He explained that at the end of the discussion, when they produced the document regarding the Storm Drain User Fee, he recalled that Councilman Gardiner referred to it as a remarkable document and noted he felt the same. He indicated that having seen the potential before, he knows it exists, and hopes the City Council can return to the time when the members functioned well together. Mayor Pro Tem Clark stated that Councilman Gardiner was going to receive a message from some of the audience members that he was beaten up at this meeting, which is really not the case. He indicated that part of the message that should be transmitted to Councilman Gardiner is that he needs to take ownership for some of what has gone on; and beyond that he stated he was ready, and believed the other Council Members were also, to say bygones. He reported that he was in favor of dropping the past and starting afresh. Dr. Shanks stated that in the days' discussions he hoped everyone could see that he was trying to challenge all of the participants to be mindful of what they said, and that he was honest in speaking up when he thought something crossed the line. He noted that what was important in trying to mend the situation was that he was both no one's consultant and everyone's consultant; that he calls things the way he sees them; and the fundamental thing for him as an ethics consultant was to tell the truth the way he sees it. He indicated that if anyone present thought he allowed Councilman Gardiner to be beaten up, that was not his intention, and he hoped that was not what occurred. Councilman Wolowicz stated that the burden of the message carrier is that the conversation with Councilman Gardiner will be a two-way street, a great deal of information will be given to Councilman Gardiner, and Councilman Gardiner has much information and statements he would like to pass on to the remainder of the Council. He suggested that the first thing that needed to occur was the summarization of today's discussion, to be followed by the relaying of the message to Councilman Gardiner, and then a follow-up meeting to relay the message back to the entire Council. He noted that until Councilman Gardiner has the satisfaction of knowing that the Council has heard his side of the story, he would be just as recalcitrant to making changes as any other person might be in a similar situation. He stated that after all the noted steps, and if necessary follow-up arbitration, everyone will be on a parallel track. He noted that taking no action wouldn't change anything, and City government needed to get back onto the schedule that it needs to adhere to, including incorporating some of the rules and protocols that will be considered. He indicated that a second part of the process City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 47 of 55 would be to deal with the issues that Councilman Gardiner raises. Councilman Wolowicz indicated that the issues raised and the suggestions made demonstrate the direction that the Council desires to go and the dialogue needs to continue. He noted that the unfortunate thing was there was a sense of urgency to address this matter as soon as possible so that no time is wasted. Dr. Shanks stated that when time allows, Council should consider proactive steps toward not allowing the next election to become an ugly mess. Councilman Long suggested that in structuring the way in which the issues are presented to Councilman Gardiner, someone would have to sift through all that has been stated including the cathartic experience, and then approach the question of how to get back to business and move forward constructively, which might best be commented on by Mayor Pro Tem Clark and Councilman Wolowicz. He noted that he was not particularly interested in an arbitration or mediation, unless it was narrowly focused on City business, nor a group discussion on issues related to his campaign. He indicated that as one of the many targets of the attack it would be hard for him to provide constructive comments to Dr. Shanks, but believed helpful input would come from Mayor Pro Tem Clark and Councilman Wolowicz. Mayor Pro Tem Clark reported that Councilman Wolowicz has already met with Councilman Gardiner, but he has not. He stated that he has been very blunt with his comments today, which might upset Councilman Gardiner, but he was being honest. He indicated that he would be willing to meet with Councilman Wolowicz, Dr. Shanks, and Councilman Gardiner. Councilman Wolowicz stated that he was about to propose the same idea. Dr. Shanks inquired if anyone saw any negative aspects to the suggestion. Mayor Pro Tem Clark stated that the reason he made the suggestion was that Councilman Gardiner had once stated that he works best with him. Dr. Shanks stated that the plan would be to come back to Council with some suggestions, after the proposed process. Mayor Stern indicated that Dr. Shanks may pick up on something none of the Council Members has seen by sitting down and hearing Council Member Gardiner's side of the story. Dr. Shanks opined that this would also give Councilman Gardiner the ability to try to extricate himself from what he might see as not heading in a good direction. City Attorney Lynch stated that it would of course be up to Councilman Gardiner to decide whether he chooses to implement this option, and that he may be more City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 48 of 55 comfortable just meeting with Dr. Shanks, may decide that he does not wish to meet at all, or say that he wants to meet with his lawyer. Councilman Long stated that the concept is to attempt to have a meeting with Councilman Gardiner, the two Council Members, and Dr. Shanks. Mayor Pro Tem Clark indicated that he would rule himself out if Councilman Gardiner brings his lawyer. Councilman Long stated that was his decision to make. Mayor Stern and Dr. Shanks suggested taking the matter one step at a time to see what develops. Councilman Long reported that the whole situation has been one roller coaster ride after another and one of his concerns is that regardless of the conversation, what occurs after the meeting is the most important, but noted that each bridge must be crossed as Council gets to it. Dr. Shanks stated that there will have to be some walling off and conscious decision as the Council moves forward because trust will not come back immediately and may not come back at all, but the business of the City will continue; and the goal will be to conduct business without it derailing staff and Council Members, which is something that needs to be done. He noted that it would be ideal if the business of the City could be conducted as a group of five Council Members plus staff, but noted if that was not possible, the Council would come to another decision point regarding how to move forward. He stated that he had to believe that ultimately the good judgment of the community would come through and that democracy would survive the divisiveness because the residents make good choices. Public Works Director Bell stated that the group should look at decisions that can be made, not just the things we feel victimized by, because it is important not to surrender our ability to make choices. He stated that the public is going to expect the best of us, so the question might really be how to determine the vision of this community and improve the processes within our abilities that we can change, even if one Council Member is not perceived to be part of that solution. Dr. Shanks stated that he suspected one of the things he would come back and suggest to the Council is a process to determine in real practical terms what the Council looks like when it is at its best, and what it looks like when it is not, so that the Council ends up with a values and principle based Code of Conduct that is translated into practical terms. He indicated that this Council is one of the only ones he is aware of that is not operating with an Ethics and Values Code that is real, not one to just hang on the wall. City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 49 of 55 Councilman Wolowicz indicated that once the Council passes the current major hurdle, such an exercise would be a good experience for the entire Council to be involved in. Dr. Shanks stated that he would like conclude with each member of the group sharing a comment or posing a question based on the discussions of the day, as each person summarizes for himself what he is taking away from the day's proceedings. City Manager Lehr commented that the day has been emotionally and mentally exhausting, but a very good exercise to go through and probably something that should be used as a valuable management tool in the future. She stated that it was too bad that when it comes to discussing the organization there was only this one overriding issue that the Council was able to discuss, since Mayor Stern alluded to other things that we could have been working on as far as productivity and our working relationship with each other. Dr. Shanks inquired if the staff had enough time to state their concerns. City Manager Lehr replied in the negative, but stated that the staff was definitely a part of the process, because one of the first exercises Dr. Shanks used put the staff in a good place; but there were more issues that were not addressed. She stated that staff consists of very talented people who want to share their ideas regarding ways to be more productive, and ask questions that would help everyone gain more insight and vice versa. She thanked Dr. Shanks for his work in facilitating the discussions. Dr. Shanks indicated that today's exercise could be viewed as the first steps in a process to allow the team to achieve greater things in the future. Councilman Wolowicz stated that he wanted to take away from the meeting a breathing body, and noted that he had run out of gas, still had a long journey for the remainder of the day, and was tired of listening to himself. Mayor Stern stated that on one level he felt good about the meeting in the sense that it was very helpful for Council, as painful as it has been, to understand some of the issues, frustration, and anger that have been experienced, and appreciate where everyone was coming from, noting there were no surprises. He indicated that on a totally different level he felt outraged that we have devoted time to what should not have to be, and embarrassed because everything has been and could be so much better due to the quality of the City of Rancho Palos Verdes. He noted that he was glad the group participated in the exercise in terms of what he hoped to see in the future, but was disappointed that the group had to devote the time to the problem that exists. He stated that he had hoped to be able to achieve further discussion, a better understanding of the rules, and how to be more effective. He explained that he adheres to the view that he was elected to set policy, along with four other members who sit on the Council; he is on the Board of Directors and comes to make decisions and give his best, and believes others do the same; and, expects that the staff will move forward to carry out City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 50 of 55 the Council's agenda as efficiently and effectively as possible. He noted that one thing missing from today's discussion was the ability to discuss how the Council functions to achieve this goal. He opined that the Council is not very good at achieving this goal, and that it should not take the Council as long as it does to arrive at decisions. He indicated that Council should focus on that goal and gaining a better understanding of Council and staff roles at a future meeting. He indicated that much progress had been made on something that he wished never had to be dealt with. Public Works Director Bell stated that he would like to see the dynamic energy of the group be released since the capabilities are present and the needs are huge. He indicated that we should be excited about what we are doing; look to the future and what we can do; focus on the needs of the community, making quantifiable and measureable improvements towards these objectives; and, sidetrack the issues that take us away from these goals. He noted that if people do not want to be part of the solution, they will alienate themselves. He stated that if the character and vision of the City is strong, powerful decisions can be made to achieve those goals, and those who do not wish to be involved will part ways. He indicated that diverse views can bring us closer to the vision because there is a greater opportunity to work collaboratively to discover improved alternatives, avoid pitfalls, and reduce cost. City Attorney Lynch stated that the City has a great staff and we all need to reinforce each other every day to be even-handed, fair, and supportive, because of the common goal to benefit the community and to accomplish the City's work. She indicated that if we can continue to reinforce each other, attempt to not personalize things, and keep everything as even-handed as we can, these are worthy goals, noting that some days they are more obtainable than others, so we need to look to each other for support. Planning Director Rojas stated that he was glad to have participated in this session. He reported that he comes into contact with many residents and a few weeks ago the reaction of the public viewing the Council meetings was one of making light of it; but as it continued, he received serious questions and concerned comments. He indicated that he was not certain how the situation was going to be resolved, but thought this opportunity for discussion was a positive step towards a resolution. Mayor Pro Tem Clark stated that this was quite an experience and expressed appreciation to Dr. Shanks for his efforts in facilitating the Team Building and Leadership Session. He noted that he appreciated the fact that Dr. Shanks began the day with the imagery of the accomplishments of the Council and the actions that the Council takes pride in collectively and individually. He agreed that it was cathartic focusing on the main issue confronting the Council. He stated that he gained a greater appreciation for what the staff is dealing with in this dynamic and noted there was a level of honesty and candor as a group that has never been experienced before. He indicated that there was a sense of the common theme from the group of the desire to attain the necessary help to get beyond the current situation in order to move forward. He stated that he wished Councilman Gardiner had been present, but hoped there was City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 51 of 55 an opportunity created with this session to provide a means of including him in the discussion. Finance/IT Director McLean stated that he agreed with everything that has been said. He indicated that he has always thought of himself as an optimist and a positive person, and his wife is a therapist and has pointed out that he is getting beaten down by what he has been living through over the last year or so. He continued that he is an optimist and hoped the plan of action including the upcoming meeting with Dr. Shanks and Councilman Gardiner would result in positive direction. He noted that he desired nothing more than to see the group be able to return to serving the City of Rancho Palos Verdes. Recreation and Parks Director Rosenfeld expressed appreciation for Dr. Shanks and his facilitation of the session. He stated that Dr. Shanks laid the cards on the table, which was really important; and one of the key points he will walk away with are his comments regarding triggers, because we all respond in certain ways to regular things and when we react differently something has triggered this reaction. He noted it was important to be aware of our reaction to triggers and how we might react in a different way the next time. City Clerk Morreale stated that a great deal of information was shared at the session that was very enlightening and it was unfortunate that Councilman Gardiner was not present, since there was nothing like gaining his insight from his perspective, as well as having him hear and understand the feelings of others. She indicated that progress has been made and there is great potential for the future. She noted that it was important to never close the door completely on the past, and that people needed to be able to park their anger and egos at the door and return to holding professional Council Meetings. Deputy City Manager Petru stated that she was surprised at how much emotion was stirred up for her personally, because she does not tend to let her emotions out. She indicated that one thing that was apparent was that we all care a great deal about the City. She stated that the City was incorporated with the great vision of the founders 35 years ago, and that we have lost our way somewhere along the line due to a number of reasons, including limited resources and perhaps limited vision, and noted the City became a very reactive organization for a number of years. She stated that she had a great deal of hope and excitement in the early part of this decade that the City was turning a corner and returning to that earlier vision of being able to harness the resources that we have in order to move the City forward and excel way beyond what the original founders had in mind. She indicated that the things that have been happening over the last couple of years, and more particularly the current situation, have made her frustrated because she viewed it as an external force, or perhaps more accurately, an enemy from within, who is attempting to push the City back into the reactionary mode. She stated that the current situation was such a disservice to the community and the people who care about and really invest their time and energy into the community, which includes Council, staff, and others who have a vested interest in City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 52 of 55 the City. She stated that at the beginning when we were talking about the City's proudest moments, the public deserves a great deal of credit for those moments, and it was important to remember that and why we are all sitting in the room today. She stated that she is an optimist and hopeful that the situation will improve, although she is not certain how that will happen or play out, but is concerned that it will take a number of months or even years to achieve. She stated that she did not want to see the City waste time and voiced her frustration regarding all of the things that we could be accomplishing that are getting sucked up into the black hole that has been created by the current situation. She concluded that she was hopeful and appreciated all of the good ideas and honesty that was shared in the day's discussions. Councilman Long stated that he thought the meeting was comfortable, pleasant, and rejuvenating because of the effect of the cathartic experience of putting everything on the table. He noted that he did not consider himself a politician because if he were he would be much more polite and much more concerned about what people thought of the image he projected than about actually trying to achieve something. He indicated that he was very hopeful after the meeting regarding the attitudes of everyone in the room and agreed with everything that was said. He indicated he was pleased by the descriptions reported by Councilman Wolowicz that he was not aware of, which make him realize that Councilman Wolowicz has tried very hard to play a constructive role in this process, some with greater success than others. He stated that the meeting reinforces the view that the staff is working very hard to take a professional approach to all of the issues they face. He noted he was grateful that the staff when confronted with difficulties or errors has not tried to cover his mistakes and has confronted him honestly regarding the situation. He continued that he hoped all Council Members felt the same as he in this regard and stated that he wanted to know when he made mistakes so that they could be corrected as quickly as possible. He noted that there has to be a realization that while the City Council sets the policy, they do not live the daily operations of the City, and therefore the Council should in the process of decision making show some respect for and be willing to listen to staff before jumping to conclusions, noting this concept was part of the day's themes. He stated that one thing that was ironic and interesting was that notwithstanding that one of the Council Members seems at times to lack respect for staff, what all Council Members are competing for is the use of the staff, which if nothing else, indirectly shows that the Council really does value the staff, even by those who seem to profess to not value it. He noted that he believes these conflicts burn out in time and the Council is in the midst of something that was generated by a whole host of emotional things and unhappiness and acknowledged that his own response perhaps has not helped lead to the best resolution. He indicated that the general consensus was to find the best path forward for the sake of the City, and determine the best path forward to keep us focused on the appropriate role of deciding the policy and supporting staff with positive reinforcement on the path to implement the established policy. He noted that there was a major change in the City Council in 2001 and 2003, but there was not a major change in staff, because the staff was, is, and continues to be a professional, motivated group of people who will implement the policy directives they are given, even if those directives change City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 53 of 55 because of a change in the politics. He noted that anyone looking at the histGry of our. City staff should realize that even if a new Council comes on board, the professional staff will appropriately implement new policies, and he would not complain about them doing that because that is their job. He indicated to the credit of some of the prior Council Members that they have not been critical of staff for implementing the current policy. He indicated that it was important to return to the historical perspective of the City, which Councilman Gardiner has departed from, and hoped that if he understood it better, he would come back to it, respect it, and understand the value of it for the sake of all of us going forward. Dr. Shanks stated that he hoped everyone heard in the comments the tremendous common ground and abilities that the group has as a team to work together to better accomplish the goals of the City. He noted that if Councilman Gardiner is going to join the team that is his decision. He commented that every leader can either lead from light or lead from shadow, the difference being that the people that lead from light take responsibility for what is going on inside of them and then respond in a way that fosters growth. He noted that this was one thought he wished everyone to take away from this session. He stated that he would try to take the next steps fairly quickly, but while that was occurring the Council should continue making decisions and conducting the business of the City. CLOSED SESSION REPORT: City Attorney Lynch stated that the Council gave unanimous direction, with Councilman Gardiner absent, to the City's negotiators to prepare a counteroffer to the York Long Point team with respect to the land purchase and authorizing Mayor Pro Tern Clark to sign that offer in the absence of Mayor Stern. Land Acquisition Purchase Agreement (950) City Attorney Lynch stated that this item would be removed from the agenda in light of the action taken in Closed Session, which would assume the approval of the Land Acquisition Purchase Agreement included in the agenda packet. City's Response to the Los Angeles Regional Water Quality Control Board Order and Notice of Violation (1402) City Attorney Lynch reported that notices of violation and order have been issued by the Los Angeles Regional Water Quality Board finding 18 entities and the County of Los Angeles in violation of pollution rules in Santa Monica Bay, and she is recommending that the City join with the County of Los Angeles and the other entities to file an appeal from those orders and thereby preserve arguments that the City can make later. Councilman Wolowicz moved, seconded by Mayor Pro Tern Clark, to approve the staff recommendation to: 1) Authorize the City to join the County of Los Angeles and 18 City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 54 of 55 other public agencies to file an appeal with the.State Water Resources Control Board ("State Board") challenging the decision by the Los Angeles Regional Water Quality Control Board ("Regional Board") to issue an order and Notice of Violation against the City alleging a violation of the storm water discharge effluent limits into the Santa Monica Bay; and, 2) Authorize the City Attorney and City Staff to work with the Regional Board to attempt to resolve these issues through an informal process. Councilman Long commented that if the staff recommendation in the future was that the City might wish to pursue a separate appeal if Council concludes that the City's conditions are different than the other entities, the situation would be awkward. He noted that he recalled a past pollution regulation where the cities fell into different categories. He indicated that the action by the Regional Board was not constructive at all, nor helpful in addressing the actual pollution problem by setting the standards, without regard to what is practical and feasible in the community. City Attorney Lynch replied that there are many common grounds for the appeals but she would certainly include in any documents the specific facts that Rancho Palos Verdes and the other peninsula cities do not even drain into this area, which will be something that will be advanced as well. She indicated that both the common issues, at a shared cost, and the individual issues of each city that make the response unique, will be advanced in the appeal. The motion passed on the following roll call vote: AYES: Clark, Long, Wolowicz, and Mayor Stern NOES: None ABSTAIN: None ABSENT: Gardiner COUNCIL DISCUSSION & SUGGESTION OF FUTURE AGENDA ITEMS: None. ADJOURNMENT: Councilman Wolowicz moved, second by Councilman Long, to ._djour the - -ting. Mayor Stern adjourned the meeting at 4:02 p.m. Ai4 /IPA, Mayor Attest: aaeL__ ry City Clerk W:\City Council Minutes\2008\20080329 CC MINS ADJ MTG TEAM BLDG.doc City Council Meeting Minutes Adjourned Regular Meeting March 29, 2008 Page 55 of 55