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DocuSign Envelope ID:A34E77B6-AB04-40F5-A98R-A99D6E680A0D <br /> • <br /> W <br /> Netw•ee•rk R,,mest )--;o1-.11 <br /> ri!iirAten GPC So'uiinns <br /> Sales Order Change Request <br /> This Change Request ("CR") outlines changes to the Sales Order / Statement of Work ("Order") executed <br /> between The Network, Inc. ("TNW") and The City of Rancho Palos Verdes ("Customer") on February 18, <br /> 2015. Except as specifically stated herein, each capitalized term used in this Change Order shall have the <br /> same meaning as is assigned to it in the original Sales Order.This CR is only valid once signed by both parties. <br /> A. Requested Change to Order: <br /> 1. Change 1: Professional Services: Hotline Implementation- Changing automated welcome message <br /> from standard,pre-recorded message to"Hello,and thank you for calling the City of Rancho Palos Verdes' <br /> Anonymous Fraud, Waste and Abuse Hotline.If you have an emergency, please hang up and dial 9-1-1 or <br /> the Lomita Sheriffs Station at(310) 539-1661.You will now be transferred to an interviewer who will be <br /> able to assist you." (then standard automated message plays) <br /> B. Impact of Change(s): <br /> 1. Impact to costs; Professional Services: Hotline Implementation Custom Automated Welcome <br /> Message:$850.00.One-time fee <br /> 2. Impact to delivery schedule: None <br /> 3. Impact to any other requirements: None <br /> 4. Payment terms:Upon CR execution. <br /> The Network,Inc. 1---DocuSiyned by: City of Rancho Palos Verdes <br /> I (Aittlii St4tiit, <br /> By: By' <br /> Rfi tiAfiufi7QAAdA? <br /> Name: Lucy Skelton Name: (1) o &- ( AA CD fit,e- <br /> Title: Chief Financial officer Title: AA t,N A-& eleL <br /> Date: 4/9/2015 Date: l <br /> (J— <br /> TNW and RPV-Automated Message <br /> Change Order 1 The Network Confidential <br />