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Prosum (Deployment Server Implementation)City of RanclAo Palos Verdes Deployment Server I mp le me ntat io n Statement of Work November 13, 2018 Contents 1. Ou eru 1ew...................................................................................................................................................................................... 2 2. Approach & Scope....................................................................................................................................................................2 3. Prosum Project Team Members.........................................................................................................................................3 4. Estimated Cost & Timeline...................................................................................................................................................3 5. Assumptions...............................................................................................................................................................................4 6. Change Order.............................................................................................................................................................................4 7. Acceptance.................................................................................................................................................................................5 DEPLOYMENT SERVER IMPLEMENTATION I Prosum 1. Overuiew In support of this initiative, Prosum has recommended to build a Windows Image deployment server to assist in decreased provisioning time for new workstations and laptops. Key goals of this project include: • Provision and configure a Windows deployment server for imaging new workstations • Build the deployment Image and test functionality with customization for RPV specific application requirements • Reduce provisioning time for new users and/or system redeployment 2. Approach. & Scope Prosum's proven approach is based on industry -standard methodologies and best practices to ensure that the design that is ultimately selected is in alignment with RPV's business drivers and key requirements. Prosum will work collaboratively with RPV throughout the process to ensure consensus on the ultimate solution. As discussed earlier, to ensure a coordinated and well-planned rollout, Prosum recommends a single-phase approach. Prosum will utilize an efficient approach to minimize the total cost and duration of this project, and control project risk factors. The project will begin with a review of requirements to configure the deployment server and configure the deployment image. Prosum will also assign a project manager to oversee this effort, ensuring the following elements are included in the project execution: • Implementation of standard project controls, including: • A central repository for documentation • Project budget • Project schedule Status meetings Immediate communication to RPV of any potential risks, scope changes, or concerns Prosum's work effort in support of this deployment project will include the tasks below. • Requirements Gathering • Confirm Windows 10 and Server Volume licensing • Server Provisioning and Image build o One workstation image (for DELL Optiplex - the exact model to be determined) o One laptop image (for Dell - the exact model to be determined) • The Windows image will include at a minimum: o Windows 10 Pro\Enterprise Operating System - auto -activating using MAK provided by the City o All latest OS updates (as of the project end date) o Office 2016 Suite - auto -activating using MAK provided by the City o Latest (as of the project end date) versions of Java, Flash, SilverLight and Adobe Reader DEPLOYMENT SERVER IMPLEMENTATION I Prosum Deliverables: - As -build documentation in Word or PDF format (to be uploaded to City's SharePoint portal) - Instructions on how to update and maintain the image to incorporate Windows and applications updates 3. Prosum Project Team Members The following roles will be provided by Prosum and required for this engagement. Multiple roles can be held by a single resource. Sr. Engineer Implementation IT Manager Manage overall client satisfaction, negotiate contract terms, and act as the escalation point for client concerns Infrastructure Architect Design and Planning Project Manager Manage project resources, schedules and timelines 4. Estimated Cost & TimeUrte The following table outlines the estimated cost for the scope described in this document. Estimates are based on our current understanding of project scope, objectives, and deliverables and are subject to the assumptions above. All work will be performed on a fixed basis and the expected project duration is approximately two (2) weeks. Deployment Server Build • Deployment Server Planning • Procure and confirm Windows Licensing • Build New Deployment Server • Configure Deployment Server Sr. Engineer 9 $150 $1,350 Infrastructure Architect 2 $200 $400 Project Manager 2 $125 $250 Microsoft Voucher Credit (2 total vouchers - $1,000 per voucher) -$2,000 TOTAL $0 DEPLOYMENT SERVER IMPLEMENTATION I Prosum 5. Assumptions This statement of work was based on the following assumptions. If these assumptions are discovered to be incorrect after the project is accepted, the project schedule and/or estimated costs and resources may vary from that provided to RPV in this Statement of Work. 1. The project start and completion dates are to be mutually determined and agreed upon by both parties upon receipt of a fully executed SOW (and purchase order if applicable) associated with the Project. 2. This project will be completed approximately One Week from the start date based off preliminary information and will require Prosum staff on-site for this engagement. The Project duration may vary due to unforeseen changes or circumstances. Prosum shall use reasonable efforts to forecast and advise client of such changes or circumstance and shall, in every instance, provide client with prompt written notice of any changes to the project schedule. 3. Assumes the RPV users will be available to work with Prosum personnel during mutually agreed upon times and dates. 6. Change Order Once the Statement of Work has been signed, any modifications to the scope described herein will require a change order. A change order will define new requirements and impact on delivery time and cost. DEPLOYMENT SERVER IMPLEMENTATION I Prosum 7. Acceptance This document will be deemed accepted upon receipt of a signed copy thereof. Contents of this document supersede all other documents related to the services described herein. If this document correctly states our agreement, please sign below and return to Prosum. Agreed and accepted, City of RPV Authorized Officer Name: Signatu Title: V t ( U, l � Date: I Prosum, Inc. Authorized Officer Name: T1+�c� k Signature: Title: Co ` c_ 6- C Date: Z 2 - DEPLOYMENT DEPLOYMENT SERVER IMPLEMENTATION I Prosum