LAC Department of Animal Care FY 2016-17 Service Level Request ay, .t
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County of Los Angeles Q
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4LIFORN LOS ANGELES
Long Beach, California 90805 ANIMAL CARE
Marcia Mayeda (562)7284610•Fax(562)422-3408 AND CONTROL
Director http://animalcare.lacounty.gov
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MAY 19 2016
May 16, 2016 OMMUNiTYDEVELDP(�EN
DEPARTMENT
Animal Care Center
(ACC)Locations
Agoura ACC Mr. Douglas Willmore
29525 Agoura Rd. City Manager
Agoura,CA 91301 City of Rancho Palos Verdes
(818)991-0071 30940 Hawthorne Boulevard
Baldwin Park ACC Rancho Palos Verdes, CA 90275
4275 N.Elton St.
Baldwin Park,CA 91706
(626)962-3577 Dear Mr. Willmore:
Carson/Gardena ACC FISCAL YEAR 2016-17 CONTRACT CITY BILLING RATES UPDATE
216 W.Victoria St.
Gardena,CA 90248
(310)523-9566 The County of Los Angeles (County) Department of Animal Care and Control
Castaic ACC (Department), in conjunction with the County Auditor-Controller has revised
31044 N.Charlie Cyn. the contract city billing rates for Fiscal Year (FY) 2016-17. The new rates are
Road summarized on the firste
a of the FY 2016-17 Service Level Request
Castaic,CA 91384 p gq
(661)257-3191 (Enclosure A). These rates were approved by the Auditor-Controller and will
Downey ACC take effect starting July 1, 2016.
11258 S.Garfield Ave.
Downey,CA 90242 Contract City Billing Rate Study Changes
(562)940-6898
Lancaster ACC The Department notified contract cities on June 18, 2015, regarding its
5210 W.Avenue I retention of a consultant, MGT of America, Inc. (MGT), to analyze cost
Lancaster,CA 93536 recoverymethodologY and provide recommendations for development of
(661)940-4191
billing rates. MGT will finalize its report after the beginning of FY 2016-17.
As a part of their ongoing analysis, MGT has identified that the Department
methodology for identifying costs does not capture costs associated with the
provision of veterinary services to all sheltered animals. Since the time the
methodology was initially developed, changing laws and community
expectations have resulted in an expanded level of service. This has not
been reflected in past billing rates. A full capture of this cost results in a $12
per animal, per day cost increase. In an effort to balance the need to recover
costs with a consideration of the impact of this increase to cities, only a
portion of the increase will be applied to the sheltering rate for FY 2016-17.
As a result, rates have been set at $28.79 per animal, per day, a $5.00
increase.
"To Enrich Lives Through Effective And Caring Service"
Mr. Douglas Willmore
May 16, 2016
Page 2
In addition, unlike prior years, the 10 day housing of observation animals will be billed at
the same rate and not at a higher rate.
We will be reaching out to you as soon as the MGT study is completed to invite you to
one of several meetings set at locations throughout the County to provide city
representatives with information about the revised billing methodology and any
additional changes that may be implemented, including how these changes may impact
your city.
Changes in Invoice Processing
Effective January 1, 2017, the Department will use an automated process to identify
field services provided to your city. This process is linked with our payroll system and
will provide the Department with additional analysis tools for invoice reconciliation,
services demographic planning, and deployment of resources. Because it is linked to
payroll, it will create a 30-day delay in generating information to produce invoices. As a
result, the City-County Municipal Services Agreement will change as follows:
9.1 The County, through the County of Los Angeles Department of Animal Care
and Control, shall render to said City within 15 days 45 days after the close
of each calendar month a summarized invoice which covers all services
performed during said month, and said City shall pay County for all
undisputed amounts within 30 days after date of said invoice.
This amendment to the Services Agreement will be sent by November 2016 for
signature.
Service Level Request
To ensure prescribed services implementation within your jurisdiction without
interruption, we are seeking your cooperation in completing the enclosed Service Level
Request (SLR) and submitting it no later than June 16, 2016. The completed form
should be submitted to:
Department of Animal Care and Control
County of Los Angeles
Attention: Whitney Duong/Contract Cities
5898 Cherry Avenue
Long Beach, CA 90805
Mr. Douglas Willmore
May 16, 2016
Page 3
The completion of this annual SLR is consistent with the terms of the Services
Agreement. This document provides us with an acknowledgement of planned services
and allows for operational planning and deployment of resources. During the fiscal
year, the City may also submit a request for services amendment as needed. These
additions or deletions to services contemplated in a revised Service Level Request can
be scheduled for implementation upon agreement by both parties.
In addition, enclosed is a breakdown and description of kennel days and field services
(Enclosure B) and FY 2016-17 budgetary estimates (Enclosure C) for your reference.
If you have any questions, please contact Whitney Duong, Contract City Liaison, at
(562) 256-2412 or via e-mail at wduonq@animalcare.lacounty.gov.
Sincerely,
' 1 t f
II
MARCIA MAYEDA
Director
MM:BW:WD:mr
s:contract cities/letters/billing rates fy 16-17
Enclosures