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SCS Consulting Engineers Inc (2014) CITY OF RANCHO PALOS VERDES PROFESSIONAL/TECHNICAL SERVICES AGREEMENT THIS AGREEMENT ("Agreement") is made and entered into this 18th day of March, 2014, by and between the City of Rancho Palos Verdes (hereinafter referred to as the "CITY") and Stearns, Conrad and Schmidt, Consulting Engineers, Inc. (SCS Engineers) (hereafter referred to as "CONSULTANT"). IN CONSIDERATION of the covenants hereinafter set forth, the parties hereto agree as follows: ARTICLE 1 SCOPE OF SERVICES 1.1 Project Description The Project is described as follows: Conduct Integrated Residential Solid Waste Services Agreement Performance Reviews/Audits of EDCO Disposal Corporation (EDCO) and Universal Waste Systems, Inc. (UWS); 1.2 Description of Services CONSULTANT shall: Conduct Integrated Residential Solid Waste Services Agreement Performance Reviews/Audits of EDCO Disposal Corporation (EDCO) and Universal Waste Systems, Inc. (UWS), as described in the CITY's Request For Proposals, which is attached hereto as Exhibit "A" and incorporated herein by this reference, and in CONSULTANT's Proposal, which is attached hereto as Exhibit"B" and incorporated herein by this reference. In the event of any conflict between the terms of this Agreement and incorporated documents, the terms of this Agreement shall control. In the event of any conflict between Exhibits "A" and "B," the terms of Exhibit "A" shall control. 1.3 Schedule of Work Upon receipt of written Notice to Proceed from the CITY, CONSULTANT shall perform with due diligence the services requested by the CITY. Time is of the essence in this Agreement. CONSULTANT shall not be responsible for delay, nor shall CONSULTANT be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of CITY to furnish timely information or to approve or disapprove CONSULTANT's work promptly, or delay or faulty performance by CITY, other consultants/contractors, or governmental agencies, or any other delays beyond CONSULTANT's control or without CONSULTANT's fault. • Page 1 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • ARTICLE 2 COMPENSATION 2.1 Fee CITY agrees to compensate CONSULTANT an amount not to exceed Sixty One Thousand Seven Hundred Ten dollars ($61,710) for services as described in Article 1. 2.2 Terms of Compensation CONSULTANT shall submit monthly invoices for the percentage of work completed in the previous month. CITY agrees to authorize payment for all undisputed invoice amounts within thirty (30) days of receipt of each invoice. CITY agrees to use its best efforts to notify CONSULTANT of any disputed invoice amounts or claimed completion percentages within ten (10) days of the receipt of each invoice. However, CITY's failure to timely notify CONSULTANT of a disputed amount or claimed completion percentage shall not be deemed a waiver of CITY's right to challenge such amount or percentage. Additionally, in the event CITY fails to pay any undisputed amounts due CONSULTANT within forty-five (45) days after invoices are received by CITY then CITY agrees that CONSULTANT shall have the right to consider said default a total breach of this Agreement and be terminated by CONSULTANT without liability to CONSULTANT upon ten (10) working days advance written notice. 2.3 Additional Services CITY may request additional specified work under this Agreement. All such work must be authorized in writing by the CITY's Director of Public Works prior to commencement. CONSULTANT shall perform such services, and CITY shall pay for such additional services in accordance with CONSULTANT's Schedule of Hourly Rates, which is within Exhibit"B." The schedule of hourly rates shall be in effect through the end of this Agreement. 2.4 Term of Agreement This Agreement shall commence on March 19, 2014 and shall terminate on upon approval of the final report by the City, unless sooner terminated pursuant to Article 4 of this Agreement. Page 2 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • • ARTICLE 3 INDEMNIFICATION AND INSURANCE 3.1 Indemnification To the maximum extent permitted by law, CONSULTANT shall defend, indemnify, and hold the CITY, its officials, officers, employees, agents and independent contractors serving in the role of CITY officials, and volunteers (collectively"Indemnitees") free and harmless from any and all claims, demands, causes of action, costs, expenses, liabilities, losses, damages or injuries, in law or equity, to property or persons, including wrongful death (collectively "Claims"), in any manner arising out of or incident to any acts or omissions of CONSULTANT, its officials, officers, employees or agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages, attorneys' fees, and other related costs and expenses, except for such Claims arising out of the sole negligence or willful misconduct of the Indemnitees. With respect to any and all such Claims, CONSULTANT shall defend Indemnitees at CONSULTANT's own cost, expense, and risk and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. CONSULTANT shall reimburse Indemnitees for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. CONSULTANT's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by CONSULTANT or Indemnitees. All duties of CONSULTANT under this Section shall survive termination of this Agreement. 3.2 General Liability CONSULTANT shall at all times during the term of the Agreement carry, maintain, and keep in full force and effect, a policy or policies of Commercial General Liability Insurance, with minimum limits of one million dollars ($1,000,000) for each occurrence and two million dollars($2,000,000)general aggregate for bodily injury, death, loss or property damage for products or completed operations and any and all other activities undertaken by CONSULTANT in the performance of this Agreement. Said policy or policies shall be issued by an insurer admitted or authorized to do business in the State of California and rated in A.M. Best's Insurance Guide with a rating of A:VII or better. 3.3 Professional Liability CONSULTANT shall at all times during the term of this Agreement, carry, maintain, and keep in full force and effect a policy or policies of professional liability insurance with a minimum limit of one million dollars ($1,000,000) per claim and aggregate for errors and/or omissions of CONSULTANT in the performance of this Agreement. Said policy or policies shall be issued by an insurer admitted or authorized to do business in the State of California and rated in Best's Insurance Guide with a rating of A:VII or better. If a "claims made" policy is provided, such policy shall be maintained in effect from the date of performance of work or services on the CITY's behalf until three Page 3 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx 11, • (3) years after the date of work or services are accepted as completed. Coverage for the post-completion period may be provided by renewal or replacement of the policy for each of the three (3) years or by a three-year extended reporting period endorsement, which reinstates all limits for the extended reporting period. If any such policy and/or policies have a retroactive date, that date shall be no later than the date of first performance of work or services on behalf of the CITY. Renewal or replacement policies shall not allow for any advancement of such retroactive date. 3.4 Automobile Liability CONSULTANT shall at all times during the term of this Agreement obtain, maintain, and keep in full force and effect, a policy or policies of Automobile Liability Insurance, with minimum of one million dollars ($1,000,000) per claim and occurrence and two million dollars ($2,000,000) in the aggregate for bodily injuries or death of one person and five hundred thousand dollars ($500,000) for property damage arising from one incident. Said policy or policies shall be issued by an insurer admitted or authorized to do business in the State of California and rated in A.M. Best's Insurance Guide with a rating of A:VII or better. 3.5 Worker's Compensation CONSULTANT agrees to maintain in force at all times during the performance of work under this Agreement worker's compensation insurance as required by the law. CONSULTANT shall require any subcontractor similarly to provide such compensation insurance for their respective employees. 3.6 Notice of Cancellation (a) All insurance policies shall provide that the insurance coverage shall not be cancelled or modified by the insurance carrier without thirty (30) days prior written notice to CITY, or ten (10) days notice if cancellation is due to nonpayment of premium. Additionally, CONSULTANT shall provide immediate notice to the City if it receives a cancellation or policy revision notice from the insurer. (b) CONSULTANT agrees that it will not cancel or reduce any required insurance coverage. CONSULTANT agrees that if it does not keep the aforesaid insurance in full force and effect, CITY may either immediately terminate this Agreement or, if insurance is available at a reasonable cost, CITY may take out the necessary insurance and pay, at CONSULTANT's expense, the premium thereon. 3.7 Entire Policy and Certificate of Insurance At all times during the term of this Agreement, CONSULTANT shall maintain on file with the CITY Clerk both a copy of the entire policy and a certificate of insurance showing that the aforesaid policies are in effect in the required amounts. The commercial Page 4 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • general liability policy shall contain endorsements naming the CITY, its officers, agents and employees as additional insureds. 3.8 Primary Coverage The insurance provided by CONSULTANT shall be primary to any coverage available to CITY. The insurance policies (other than workers compensation and professional liability) shall include provisions for waiver of subrogation. ARTICLE 4 TERMINATION 4.1 Termination of Agreement (a) This Agreement may be terminated at any time, with or without cause, by the CITY upon thirty (30) days prior written notice or by CONSULTANT upon ninety (90) days prior written notice. Notice shall be deemed served if completed in compliance with Section 6.15. (b) In the event of termination or cancellation of this Agreement by CONSULTANT or CITY, due to no fault or failure of performance by CONSULTANT, CONSULTANT shall be paid compensation for all services performed by CONSULTANT, in an amount to be determined as follows: for work satisfactorily done in accordance with all of the terms and provisions of this Agreement as determined by the CITY, CONSULTANT shall be paid an amount equal to the percentage of services performed prior to the effective date of termination or cancellation in accordance with the work items; provided, in no event shall the amount of money paid under the foregoing provisions of this paragraph exceed the amount which would have been paid to CONSULTANT for the full performance of the services described in this Agreement. ARTICLE 5 OWNERSHIP OF DOCUMENTS 5.1 Ownership of Documents and Work Product All final documents, plans, specifications, reports, information, data, exhibits, photographs, images, video files and media created or developed by CONSULTANT pursuantto this Agreement ("Written Products") shall be and remain the property of the CITY without restriction or limitation upon its use, duplication or dissemination by the CITY. All Written Products shall be considered "works made for hire," and all Written Products and any and all intellectual property rights arising from their creation, including, but not limited to, all copyrights and other proprietary rights, shall be and remain the property of the CITY without restriction or limitation upon their use, duplication or dissemination by the CITY. CONSULTANT shall not obtain or attempt to obtain copyright protection as to any Written Products. Page 5 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx ill • CONSULTANT hereby assigns to the CITY all ownership and any and all intellectual property rights to the Written Products that are not otherwise vested in the CITY pursuant to the paragraph directly above this one. CONSULTANT warrants and represents that it has secured all necessary licenses, consents or approvals to use any instrumentality, thing or component as to which any intellectual property right exists, including computer software, used in the rendering of the services and the production of all Written Products produced under this Agreement, and that the CITY has full legal title to and the right to reproduce the Written Products. CONSULTANT shall defend, indemnify and hold the CITY, and its elected officials, officers, employees, servants, attorneys, designated volunteers, and agents serving as independent contractors in the role of CITY officials, harmless from any loss, claim or liability in any way related to a claim that CITY's use of any of the Written Products is violating federal, state or local laws, or any contractual provisions, or any laws relating to trade names, licenses, franchises, copyrights, patents or other means of protecting intellectual property rights and/or interests in products or inventions. CONSULTANT shall bear all costs arising from the use of patented, copyrighted, trade secret or trademarked documents, materials, equipment, devices or processes in connection with its provision of the services and Written Products produced under this Agreement. In the event the use of any of the Written Products or other deliverables hereunder by the CITY is held to constitute an infringement and the use of any of the same is enjoined, CONSULTANT, at its expense, shall: (a) secure for CITY the right to continue using the Written Products and other deliverables by suspension of any injunction, or by procuring a license or licenses for CITY; or (b) modify the Written Products and other deliverables so that they become non-infringing while remaining in compliance with the requirements of this Agreement. This covenant shall survive the termination of this Agreement. Upon termination, abandonment or suspension of the Project, the CONSULTANT shall deliver to the CITY all Written Products and other deliverables related to the Project without additional cost or expense to the CITY. If CONSULTANT prepares a document on a computer, CONSULTANT shall provide CITY with said document both in a printed format and in an electronic format that is acceptable to the CITY. ARTICLE 6 GENERAL PROVISIONS 6.1 Representation The CITY representative shall be the Director of Public Works or his or her designee, and CONSULTANT shall notify CITY of CONSULTANT's designated representative. These individuals shall be the primary contact persons for the parties regarding performance of this Agreement. 6.2 Fair Employment Practices/Equal Opportunity Acts Page 6 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • In the performance of this Agreement, CONSULTANT shall comply with all applicable provisions of the California Fair Employment Practices Act (California Government Code Sections 12940-48), the applicable equal employment provisions of the Civil Rights Act of 1964 (42 U.S.C. 200e-217), and the Americans with Disabilities Act of 1990 (42 U.S.C. § 11200, et seq.). 6.3 Audit The City or its representative shall have the option of inspecting and/or auditing all records and other written materials used by Contractor in preparing its billings to the City as a condition precedent to any payment to Contractor. Contractor will promptly furnish documents requested by the City. Additionally, Contractor shall be subject to State Auditor examination and audit at the request of the City or as part of any audit of the City, for a period of three (3) years after final payment under this Agreement. 6.4 Personnel CONSULTANT represents that it has, or shall secure at its own expense, all personnel required to perform CONSULTANT's services under this Agreement. Any person who performs engineering services pursuant to this Agreement shall be licensed as a Civil Engineer by the State of California and in good standing. CONSULTANT shall make reasonable efforts to maintain the continuity of CONSULTANT's staff who are assigned to perform the services hereunder and shall obtain the approval of the Director of Public Works of all proposed staff members who will perform such services. CONSULTANT may associate with or employ associates or subconsultants in the performance of its services under this Agreement, but at all times shall CONSULTANT be responsible for its associates or subconsultants' services. 6.5 CONSULTANT's Representations CONSULTANT represents, covenants and agrees that: a) CONSULTANT is licensed, qualified, and capable of furnishing the labor, materials, and expertise necessary to perform the services in accordance with the terms and conditions set forth in this Agreement and in accordance with the professional standards applicable to the services that will be provided by CONSULTANT; b) there are no obligations, commitments, or impediments of any kind that will limit or prevent CONSULTANT's full performance under this Agreement; c) to the extent required by the standard of practice, CONSULTANT has investigated and considered the scope of services performed, has carefully considered how the services should be performed, and understands the facilities, difficulties and restrictions attending performance of the services under this Agreement. Page 7 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • 6.6 Conflicts of Interest CONSULTANT agrees not to accept any employment or representation during the term of this Agreement or within twelve (12) months after completion of the work under this Agreement which is or may likely make CONSULTANT "financially interested" (as provided in California Government Code Sections 1090 and 87100) in any decisions made by CITY on any matter in connection with which CONSULTANT has been retained pursuant to this Agreement. 6.7 Legal Action (a) Should either party to this Agreement bring legal action against the other, the validity, interpretation, and performance of this Agreement shall be controlled by and construed under the laws of the State of California, excluding California's choice of law rules. Venue for any such action relating to this Agreement shall be in the Los Angeles County Superior Court. (b) If any legal action or other proceeding, including action for declaratory relief, is brought for the enforcement of this Agreement or because of an alleged dispute, breach, default or misrepresentation in connection with this Agreement, the prevailing party shall be entitled to recover reasonable attorneys' fees, experts' fees, and other costs, in addition to any other relief to which the party may be entitled. (c) Should any legal action about a project between CITY and a party other than CONSULTANT require the testimony of CONSULTANT when there is no allegation that CONSULTANT was negligent, CITY shall compensate CONSULTANT for its testimony and preparation to testify at the hourly rates in effect at the time of such testimony. 6.8 Assignment Neither this Agreement nor any part thereof shall be assigned by CONSULTANT without the prior written consent of the CITY. Any such purported assignment without written consent shall be null and void, and CONSULTANT shall hold harmless, defend and indemnify the CITY and its officers, officials, employees, agents and representatives with respect to any claim, demand or action arising from any unauthorized assignment. Notwithstanding the above, CONSULTANT may use the services of persons and entities not in CONSULTANT's direct employ, when it is appropriate and customary to do so. Such persons and entities include, but are not necessarily limited to, surveyors, specialized consultants, and testing laboratories. CONSULTANT's use of subconsultants for additional services shall not be unreasonably restricted by the CITY provided CONSULTANT notifies the CITY in advance. Page 8 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx 6.9 Independent Contractor CONSULTANT is and shall at all times remain, as to the CITY, a wholly independent contractor. Neither the CITY nor any of its agents shall have control over the conduct of CONSULTANT or any of the CONSULTANT's employees, except as herein set forth, and CONSULTANT is free to dispose of all portions of its time and activities which it is not obligated to devote to the CITY in such a manner and to such persons, firms, or corporations as the CONSULTANT wishes except as expressly provided in this Agreement. CONSULTANT shall have no power to incur any debt, obligation, or liability on behalf of the CITY or otherwise act on behalf of the CITY as an agent. CONSULTANT shall not, at any time or in any manner, represent that it or any of its agents, servants or employees, are in any manner agents, servants or employees of CITY. CONSULTANT agrees to pay all required taxes on amounts paid to CONSULTANT under this Agreement, and to indemnify and hold the CITY harmless from any and all taxes, assessments, penalties, and interest asserted against the CITY by reason of the independent contractor relationship created by this Agreement. CONSULTANT shall fully comply with the workers' compensation law regarding CONSULTANT and its employees. CONSULTANT further agrees to indemnify and hold the CITY harmless from any failure of CONSULTANT to comply with applicable workers' compensation laws. The CITY shall have the right to offset against the amount of any fees due to CONSULTANT under this Agreement any amount due to the CITY from CONSULTANT as a result of its failure to promptly pay to the CITY any reimbursement or indemnification arising under this Article. 6.10 Titles The titles used in this Agreement are for general reference only and are not part of the Agreement. 6.11 Entire Agreement This Agreement, including any other documents incorporated herein by specific reference, represents the entire and integrated agreement between CITY and CONSULTANT and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be modified or amended, or provisions or breach may be waived, only by subsequent written agreement signed by both parties. 6.12 Construction In the event of any asserted ambiguity in, or dispute regarding the interpretation of any matter herein, the interpretation of this Agreement shall not be resolved by any rules of interpretation providing for interpretation against the party who causes the uncertainty to exist or against the party who drafted the Agreement or who drafted that portion of the Agreement. Page 9 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • • 6.13 Non-Waiver of Terms, Rights and Remedies Waiver by either party of any one or more of the conditions of performance under this Agreement shall not be a waiver of any other condition of performance under this Agreement. In no event shall the making by the CITY of any payment to CONSULTANT constitute or be construed as a waiver by the CITY of any breach of covenant, or any default which may then exist on the part of CONSULTANT, and the making of any such payment by the CITY shall in no way impair or prejudice any right or remedy available to the CITY with regard to such breach or default. 6.14 Severability If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 6.15 Notice Except as otherwise required by law, any notice, payment or other communication authorized or required by this Agreement shall be in writing and shall be deemed received on (a) the day of delivery if delivered by hand or overnight courier service during CONSULTANT's or CITY's regular business hours or (b) on the third business day following deposit in the United States mail, postage prepaid, to the addresses listed below, or at such other address as one party may notify the other: To CITY: Responsible Person: Michael Throne, PE, Director of Public Works City of Rancho Palos Verdes 30940 Hawthorne Blvd. Rancho Palos Verdes, CA 90275 310-544-5252 To CONSULTANT: Responsible Person: Michelle Leonard, VP SCS Engineers 438 S. Marengo Ave. Pasadena, CA 91101 626-792-9593 [Signatures on next page] Page 10 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date and year first above written. Dated: 3 -/ — l di Stearns, Conrad and Schmidt, Consulting Engineers, Inc. (SCS Engineers) ("CONSULTANT") By. j neWal--k..,_ Printed Name: e,, •P. Crow Title: vic.f- e-s i o e-ry By: Printed Name: Title: Dated: //VCITY OF RANCHO PALOS VERDES ("CITY") 1r By: yor ATTEST: APPROVED AS TO FORM: 6,2,A By: � By: City Clerk City Attorney Page 11 of 11 R6876-0001\1347726v1.doc Agreement for Professional/Technical Services W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\SCS agreement and product\final agreement.docx • 0 Exhibit "A": City's Request For Qualifications Exhibit "A" R6876-0001\1347726v1.doc 1111 LS, RANCHO PALOS «wRD S Department of Public Works REQUEST FOR QUALIFICATIONS Consultant Services to Conduct an Integrated Residential Solid Waste Services Agreements' Performance Review/Audits of EDCO Disposal Corporation and Universal Waste Systems, Inc. INTRODUCTION AND BACK IOU CF CITY The City of Rancho Palos Verdes (City) has a population of over 42,000 and the character of the community is primarily residential with about 13,545 single-family residences, 40 multi-family properties comprising approximately 2,300 units, and 155 commercial/industrial parcels. The City currently has two exclusive residential (single-family and multi-family) solid waste and recycling agreements. Each agreement went into effect July 1, 2010 and expire on June 30, 2017, with each up to a 36-month extension option. EDCO Disposal Corporation (EDCO) exclusively services 95% of the City (Service Area 1), offering once a week automated curbside refuse, recycling and green waste collection. While EDCO primarily provides curbside service, there are a number of accounts that receive backyard service at an additional charge. Furthermore, the City has some geographic hard to reach and steep streets and other challenging areas that are serviced by smaller"pup" trucks. Attached See map of EDCO's Service Area. The City's second hauler, Universal Waste Systems (UWS) exclusively services 5% of the City (Service Area 2) offering once a week manual backyard collection in the Portuguese Bend Landslide areas using a split-bodied truck, and once a week automated curbside collection of trash, recycling, and green waste for homes in the PVDS adjacent area. The Public Works Department is responsible for administering the exclusive residential single-family and multi-family solid waste and recycling contracts and the non-exclusive commercial solid waste and recycling contracts. Furthermore, the City is a charter member of the Los Angeles Regional Agency (LARA). LARA's approved diversion rates for the past few years is as follows: Reporting Year 2007 2008 2009 2010 2011 2012 RPV's % Diversion* 59% 71% 63% 58% 60% 68% LARA's % Diversion** 62% 66% 70% 70% 70% 67% *The percentages are based on the City's per capita disposal equivalent target of 4.5 and per capita generation of 9.1.This translates to a 50%diversion rate requirement. **LARA's diversion rate includes all member cities'diversions,including RPV. W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\RFQ packagethauler RFQ jan 24 final.docx Page 1 • Request for Qualifications (RFQ) for Professional Services The City of Rancho Palos Verdes invites Statements of Qualifications from selected qualified consulting firms with prior experience working with local governments to provide professional services for the following project: Conduct an Integrated Residential Solid Waste Services Agreement Performance Review/Audit of EDCO and UWS including three areas of: Operations, Customer Service and Financial. The review of deliverables should determine the extent to which EDCO and UWS have complied with all provisions of the franchise agreements. The review period is for three fiscal years, from July 1, 2010 until July 1, 2013. This scope of RFQ includes residential services which includes single-family accounts and multi-family bin accounts. This does not include any roll off services, nor does it include commercial or business bin services. To be considered for this project, three (3) copies [one of the three should be unbound for copying/scanning purposes] of the qualifications must be submitted to the Public Works Department located at 30940 Hawthorne Boulevard, Rancho Palos Verdes, CA 90275, attention: Lauren Ramezani, Sr. Administrative Analyst no later than 4:00 p.m. on Wednesday February 12, 2014. The Scope of Work shall include but not be limited to the following items: O ULTA T: SCOPE OF.SERVICES The Scope of work is to be divided into three tasks which are: Task "A"- Operations; Task "B"- Customer Service; and Task "C"- Financial. The successful firm will be required to complete the following tasks: Task "A". Operations Conduct a route audit by sampling of EDCO and UWS' residential collection services. 1. Verify driver start and end times, and hours of operations are their contractual allowable times. 2. Verify delivery and proper disposal of the below material to approved designated facilities: a. Solid Waste (trash) b. Green waste c. Mixed recyclables d. Used oil and filters e. Electronic waste f. Bulky waste W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance AuditRFQ package\hauler RFQ jan 24 final.docx Page 2 0 0 3. Verify that EDCO and UWS have operated dedicated routes so as not to commingle the City's tonnage with other jurisdictions. 4. Verify and evaluate EDCO and UWS vehicles including: a. Quantity, type, fuel type, age, and condition of all vehicles servicing RPV. b. Take a 1-2% sampling of past loads to verify that EDCO (— 400-500 weight tickets) and UWS ( -40-50 weight tickets) have not operated any of its collection vehicles over the legal weight limit and maximum weight allowed per load. c. EDCO and UWS have obtained a "satisfactory" or better rating on its BIT inspections from the California Highway Patrol, safety and noise emission compliance. 5. Conduct review of EDCO and UWS' quarterly and annual reports for tonnage report accuracy and completeness. 6. Verify conformance with diversion requirements (review of weight ticket) including assure of meeting total diversion requirements by verifying: a. Diversion of items collected from City facilities and special events (EDCO only) b. Diversion of green waste (including brush clearing and Christmas trees) c. Diversion of mixed recyclables to receive the maximum diversion credit d. Delivery of green waste and mixed recyclables for processing in accordance with the prescribed hierarchy of recycling methods Task "B"- Customer Service Review customer services operations. 1. Review proper complaint documentation and resolution within the allowable timeframe. Take a 1-2% sample (— 125 M/F and S/F accounts for EDCO and — 10 accounts for UWS). 2. Review public outreach and education material and verify contract compliance. Task "C"- Financial Verify that EDCO and UWS are fulfilling the financial terms of their agreements. EDCO provides the City with fixed Collector and Environmental Fees. Thus, the scope will not include verification of EDCO's gross receipts. However, UWS provides the City a 12% Collector Fee and a 3% Environmental Fee based on gross receipts. Thus, the scope includes verification of UWS' gross receipts. Furthermore, per the Council decision as of January 1, 2013, the fixed annual Recycling Rebate (EDCO $280,000 and UWS $16,000) provided to the City was terminated. Instead, EDCO and UWS started issuing monthly recycling credits to customers. W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\RFQ packagethauler RFQ jan 24 final.docx Page 3 • 1. Verify accuracy of customer billing records and rates for single and multi-family accounts including special services (scout, push bin, pup, backyard, senior and prepaid). Include verifying that multi-family accounts are receiving recycling services free of charge and with adequate capacity. 2. Verify accuracy of quarterly payments (Collector Fee and Environmental Fee) to the City. This also includes the Recycling Rebate remittals to the City from July 1, 2010 to December 31, 2012. 3. Verify that the monthly Recycling Credits offered residents were correctly calculated. 4. Verify that the FY 13-14 rate adjustments were consistent with the agreements outlined methodologies. 5. Assure meeting specified insurances, bond requirements, and letter of credits. Deliverables Prepare a draft and final report with review/audit findings addressing the section of Operations, Customer Service and Financial. PROJECT BUDGET The agreements with EDCO and UWS budget for audits of up to $60,000. Consultant's Representative The Consultant, as deemed acceptable by the City, shall assign a qualified primary representative and a qualified alternate to perform the services described in the scope of work. Both shall be identified in the proposal. The Consultant's representative shall remain in responsible charge of all duties from contract negotiations through project completion. If the primary representative is unable to continue with the project, then the alternate representative shall become the primary representative with the City's approval. Additional Consultant Responsibilities The successful Consultant shall be required to enter into a written contract with the City of Rancho Palos Verdes and shall be responsible for completing the specified services in Accordance with the City's standard "Professional Services Agreement" (Attached). This Request for qualification, or any part thereof, may be incorporated into and made a part of the final contract; however, the City reserves the right to further negotiate the terms and conditions of the agreement with the successful consultant. At a minimum, the agreement shall include a maximum "not to exceed" cost to the City of Rancho Palos Verdes. The primary components and provisions of the agreement shall include errors and omissions insurance coverage in the minimum amount of one million dollars ($1,000,000). W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\RFQ packagethauler RFQ jan 24 final.docx Page 4 4110 • City Responsibilities The City shall provide the following to assist the Consultant with the project and its completion: • Copy of the City's agreements with EDCO and UWS • Copy of EDCO and UWS' annual reports • Copy of the EDCO and UWS' most recent rate adjustment staff reports and calculations • Map of the City indicating EDCO and UWS service areas Submission of Statement of Qualifications The Statement of Qualifications shall be in letter format, and include at a minimum the following information: • Introduction and understanding of the project. • Identification of any sub-consultants. • Consultants experience with at least two projects of similar scope, including references with contact persons and telephone numbers. • Identification of the project team, including organizational chart and resumes of each team member. The Consultant's primary representative shall be available on all occasions for discussion with City staff. Specific responsibilities of each team member shall be detailed along with anticipated total effort, expressed in percentages of work hours, to be provided by each member of the team. • Project schedule, including task start and completion dates. For purposes of the proposal, it shall be assumed that the Consultant will receive a Notice to Proceed in March/April 2014. • Scope of work. Selection Procedure City staff will review the Statements of Qualifications. Qualifications will be evaluated based on the following criteria: • Experience of the firm in providing similar services. • Relevant experience of individual team members assigned to the project. • Understanding of the project • References from clients for whom similar services were provided. • Previous services provided to the City of Rancho Palos Verdes by the firm and/or team members assigned to the project. • Previous services provided to other clients on the Palos Verdes Peninsula. • Appropriateness of project schedule. Based on their review and evaluation, staff will prepare a short list of finalist firms and determine whether to offer the projects to a single firm, or multiple firms. The selected firm(s) needs to work with staff to finalize the scope of consultant's work. Based on the final scope of work, staff will ask for a fee proposal from the successful firm(s). The fee will be reviewed by staff and, if necessary, may be negotiated. W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\RFQ package\hauler RFQ jan 24 final.docx Page 5 • General Information • This Request for Qualifications does not commit the City of Rancho Palos Verdes to pay costs incurred in the preparation of a response to this request. No work may begin until a "Professional Services Agreement" is executed (see sample attached) and the City issues a Notice to Proceed. • Notwithstanding any other provisions of this Request for Qualifications, the City of Rancho Palos Verdes reserves the right to reject any and all submittals and to waive any informality in a submittal. • Submission of a statement of qualifications shall constitute acknowledgement of all terms and conditions set forth in the Request for Qualifications unless otherwise expressly stated in the proposal. • All data, documents, and other products used or developed for this project shall remain in the public domain upon completion of the project. Similarly, all responses to this Request for Qualifications shall become the property of the City of Rancho Palos Verdes. • The method of payment upon negotiation of a contract shall be monthly payments based upon satisfactory progress and the submission of invoices for payment. All inquiries questions regarding this proposal shall be submitted in writing to the City of Rancho Palos Verdes, Public Works Department, 30940 Hawthorne Boulevard, Rancho Palos Verdes, CA 90275, attention: Lauren Ramezani, Sr. Administrative Analyst. RFQ inquiries may be submitted via fax to 310/544-5292 or e-mail to laurenr@rpv.com. Please send all inquiries not later than 4:00 p.m. on Tuesday, February 4, 2014. Responses to all questions received will be faxed and e-mailed to all prospective proposers soon thereafter. Attachments: • Copy of the City's agreement with EDCO and UWS • Copy of EDCO and UWS' annual reports • Copy of the EDCO and UWS' most recent rate adjustment staff report and calculations • Map of the City indicating EDCO and UWS service areas • Draft professional services agreement W:\LAUREN\Solid Waste\HAULERS\EDCO\Performance Audit\RFQ packagethauler RFQ jan 24 final.docx Page 6 0 0 Exhibit"B": Consultant's Proposal, including Schedule of Hourly Rates Exhibit "B" R6876-0001\1347726v1.doc C.• g x �} y9t 1 i'>5�w �;,,••• b; ,: • ilY;}Y;)ly1?4 i✓anAhz, "< 3♦w % c i 4 0 0 =r /li;�a � t#i S 4s'�a y ` h `p 1,,,.:154,L ��8 ' ,Ya, AF) t.i IaSEYxRb .c•f �y2iy 1 x/ b� swv '''"+;-4, �.S;• -:,Y .igets. •?.ftta' iy 14 + Ok r 9 ' , t<Y`h1J74e SCS ENGINEERS ,/,�, y. a:.^� f:rs t iy�y� > ; 2 `[F { Y r il-tiogis"-',, "tel 7.:',S,iff-7 az ' _r < ,,,...:.t,...„..,, � Y : : r1 Ytr}3 • "s • 4 >. 4 t ...:1,4e 114iiiii4:444i.'. ...: ., . t. r ^' Ra # rxxi, YSC.J ::iF. 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F34yrFt } t'w (� [; ,aVS� aSYb1D � PF� �ikilAii; N• , ,titilia ') 30940 Hawthorne Boulevard .P7:)... P a x�� <r� e� £ { l tli � y dA t.Y ?� 01aNt � i ta rS kMosz to �a � ;u0r ntn rx: , xg �tlo; % ��Fii4it. A�e lz �• Rancho Palos Verdes, CA 90275 , r j r z�� ? �l< ISN10yx504. 4 � �#Cx: �S ♦ ift agolf:t�fo Tt,P : (310} 544-5252 f�t a �� )lifivta�g,i �4y� a. tFi . 3i � , dx ;o�/4004, . R. �N y1tiOli � $111 : 4 Yri T i }�j0Y � #F�ga� :4:414'.-;,.... 3 , j [tY9: {rttd sbtk a �' F r tY T ° � td q « YAiiiiii,ki:!, Presented by: ' : Kvt ^ ��,4kyR < ;,','-114$011-'....,'v,--:;r4;‘,, t, �, • Y Y1q��a St w�"� a Yte�' vA "' � to ' SCS ENGINEERS S `0.'.0 sFb pFd*RL •7Q„, • ai:• :i»/l41.400 3fYqei £his - fiiKiVI4 � 11.:' Y� k % ♦ Yr� 438 S. Marengo Ave. ttiiy Y' a �jw 5 . > t,00f � �7rtit )”Gr t ,: h,L �at� A •'�.>' �;b 11'4101: .,y 1 Y ix` 'aY � SL { :s.:. ..; Pasadena, CA 9110 1 �tr,t j✓il<f1 \$, J � � wlt� t .s ��1 . 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Marengo Ave. Pasadena, CA 91101 (626)792-9593 February 12, 2014 File No. 010089214 11, City of Rancho Palos Verdes r, a, Table of Contents Section Page 1 Introduction and Understanding of the Project3 2 Sub-Consultants5 David Davis, CMA (MSW Consultants� 5 3 Experience6 Introduction............................................................................- 6 Strategicand Financial Advisory Services6 Organizational Assessments 7 Financial and Economic Analyses7 Experience Supporting the City of Rancho Palos Verdes.....OOOOOOOOOOOOOOO 011111.410111••••••••••••••••••••••••••••••••••••9 Experience with Other Palos Verdes Peninsula Clients.................................................................10 Project Profiles/References................................................................................................................1 1 MSWConsultants' Project Experience..............................................................................................1 4 Project Team........................................................................................................................................20 • Organization Chart..............................................................................................................................20 Resumes............................................................................................:.....................................................21 Team Member Responsibilities...........OOOOO..........OOOOO OOOOO OOOOO.11•11.000001110 OOOOOOOO•••••••••••••••22 5 Project Schedule..................................................................................................................................23 6 Scope of Work....................................................................................................................................24 Project Initiation....................................................................................................................................24 • Task A- Operations............................................................................................................................24 TaskB - Customer Service...-OOO.........................................................................................................26 TaskC - Financial.................................................................................................................................27 ExitConference....................................................................................................................................28 Prepare Draft and Final Reports......................................................................................................28 7 Professional Services Agreement.....................................................................................................29 List of Exhibits 1. Solid Waste Management Consulting Services 8 2. Experience with Other Palos Verdes Peninsula Clients 10 3. Organization Chart 20 4. Team Member Responsibilities 22 5. Project Schedule 23 Appendices A. Resumes ii Environmental Consultants 438 S. Marengo Ave. 626 792 9593 and Contractors Pasadena, CA 91101 www.scsengineers.com SCS ENGINEERS February 12,2014 File No. 0100 8 9214 Ms. Lauren Ramezani, Senior Administrative Analyst City of Rancho Palos Verdes Public Works Department • 30940 Hawthorne Boulevard Rancho Palos Verdes, CA 90275 Subject: Request for Qualifications(RFQ)to Provide Consultant Services to Conduct Integrated residential Solid Waste Services Agreements' Performance Review/Audits of EDCO Disposal Corporation and Universal Waste Systems,Inc. Dear Ms. Ramezani: The City of Rancho Palos Verdes Public Works Department(City)is seeking Statements of Qualifications from solid waste industry consulting experts to provide a review/audit of the City's Agreements with EDCO Disposal Corporation(EDCO)and Universal Waste Systems (UWS)to verify each company's compliance with the terms and conditions of their Agreement with the City. As required,this Statement of Qualifications includes sections titled: Introduction and Understanding of the Project, Sub-Consultants, Experience,Project Team,Project Schedule,and Scope of Work. We have also included a section titled Professional Services Agreement. For the past 12 years, SCS personnel have assisted the City in the implementation of its Source Reduction and Recycling Element(SRRE)and Used Oil Block Grant(now Oil Payment Program)programs,and with additional solid waste support services,including review of annual residential rate adjustment requests,hauler reporting review and analysis,Los Angeles Regional Agency(LARA)assistance,and legislative and regulatory review. This experience gives SCS a unique perspective and unparalleled expertise to undertake the performance reviews and audits of the haulers. SCS has established strong working relationships with City staff,as well as representatives from both hauling companies. By contracting with SCS to complete this study, the City will enjoy the following benefits: • Familiarity of SCS staff with the City's programs and staff. • Familiarity of SCS staff with EDCO and UWS programs,personnel, and services. • In-house library of City documents, ordinances, and data. .. • No lost time in getting up to speed on the City's programs and policies. For this project,we propose teamingwith MSW Consultants, who like SCS,specializes in p p providing solid waste consulting services to local government agencies. Specifically,our proposed Project Manager,Michelle Leonard,will work closely with Mr. Dave Davis,CMA,a 1110 Environmental Consultants 438 S. Marengo Ave. 626 792 9593 and Contractors Pasadena, CA 91101 www.scsengineers.com SCS ENGINEERS 26-year industry veteran, with specializations in solid waste cost accounting and macro-and micro-economics. Our experience with the City,and our Project Team's additional qualifications gained from comparable projects with other California municipalities,will enable the SCS Team to undertake the subject project in the most timely and cost-effective manner. We are highly confident in our ability to meet all of the City's expectations on this project. This confidence is based on: • Our proven and sustained track record with the City since 2001. • More than four decades of solid waste planning,analysis,engineering,construction, and operations experience and excellent service to government agencies and commercial clients in California,as well as many other states,and internationally. • The knowledge,attention to detail,and reliability of our proposed Project Manager, Michelle Leonard;and the financial and economic acumen of Mr. David Davis. Ms. Leonard has over nearly 30 years of experience providing solid waste management consulting services to municipalities,and a strong working knowledge of the City's programs,policies,and services. We highly value our long and productive relationship with the City and look forward to helping the City complete the performance review/audit. If you have any questions concerning any aspect of this proposal,please contact me at your convenience at(626) 792-9593 or mleonard@scsengineers.com. Sincerely, trAitUA.,"/L, Michelle Leonard Vice President SCS ENGINEERS Ownership Makes a Difference! 2 4110 City of Rancho Palos Verdes r, , I INTRODUCTION AND UNDERSTANDING OF THE PROJECT The Project Team of SCS Engineers and MSW Consultants(Project Team)is pleased to present this proposal to conduct performance reviews and audits of the City's residential haulers,EDCO and UWS. The two haulers provide residential solid waste and recycling services to the approximately 13,545 single-family residences,and 40 multi-family properties comprising nearly 2,300 units. EDCO services the majority of the City's residences(95%)with once a week automated curbside refuse,recycling and green waste collection. A small number of accounts receive backyard services,and some hard to service areas are serviced by"pup"trucks that are able to maneuver in the steep streets and challenging areas. UWS services the remaining 5%of the City,including providing once a week manual backyard collection in the Portuguese Bend Landslide area,and once a week automated curbside collection for homes in the Palos Verdes Drive South(PVDS)adjacent area. The haulers' agreements went into effect in fiscal year 2010, and expire at the end of June 2017, with an optional 36 month extension. As part of each hauler's agreement,a compliance audit could be performed at any time. The first audit was to be performed in 2012,to cover the initial period starting July 2010 through calendar year 2011. Audits were to be performed every third year thereafter. The City has not conducted a performance review/audit since inception of the current EDCO and UWS contracts. The purpose of this project is to determine the haulers' compliance with the contract requirements regarding operations,customer service and financial. Specifically,the audit will include the following: 1. Operations--conduct a route audit to verify compliance with collection,disposal,and recycling service requirements and vehicles,review tonnage reports for accuracy and completeness,and verify conformance with diversion requirements. 2. Customer service--review customer complaint documentation and resolution to verify compliance with timeframe requirements,and review public outreach and educational materials for contract compliance. 3. Financial--review compliance with financial term of the agreements,including UWS' gross receipts and fee payments, billing records and rates in relation to specific service requirements, accuracy of collector and environmental fees and recycling rebates,recycling credits paid to customers since 2013, annual rate adjustments,and other contractual and legal requirements. The Project Team is uniquely qualified to undertake this project,for a number of reasons: • Project Team members are intimately familiar with both the EDCO and UWS contracts,having worked with the City on all aspects of compliance,including annual rate adjustment review,review of quarterly and annual reports,implementation of outreach and education, and providing input to the City on the haulers' services and programs. 3 City of Rancho Palos Verdes `. r r; 1'. t • Project Team members are unbiased. We did not develop or create the original agreements with the haulers,and therefore will maintain a third party,unbiased review of the contract requirements and compliance,particularly the rate adjustments, rebate,and other fees. • Project Team members are familiar with key personnel from EDCO and UWS,but have not been involved in previous contract negotiations in the City or other municipalities with these haulers. Therefore,the haulers will feel comfortable with us,and will be forthcoming in providing the necessary data and information for the performance review and audit. 4 City of Rancho Palos Verdes t r• t 2 SUB-CONSULTANTS SCS's experience with and knowledge of the City's solid waste system is unsurpassed. No other consultant has worked consistently with the City over the past 12 years. In order to provide the City with the strongest possible Project Team for the performance review/audit services required, we have supplemented our capabilities with the skills and experience of Dave Davis,Principal of MSW Consultants. Mr. Davis is a Certified Management Accountant(CMA)who specializes in solid waste cost accounting and macro-and micro-economics. He has provided solid waste consulting services to local government agencies for 26 years. Ms. Leonard and Mr. Davis have worked together on a number of successful projects for government agencies, including a franchise compliance audit for the City of Baldwin Park,an analysis of the county-wide landfill rate model used by the cities and County of Orange,CA,and a Rate Audit for the City of Santa Maria,CA. They previously served together on the Board of Directors of the Southern California Waste Management Forum. Both have extensive familiarity with state and local regulations governing municipal solid waste operations in Los Angeles County. Mr. Davis's capsule resume is provided below. His full resume is provided in Appendix A. David Davis, CMA (MSW Consultants) MSW Consultants provides solid waste consulting services exclusively to government agencies in the areas of finance,economics,and public policy. The firm's mission is to work with municipal managers to maximize the value of the solid waste services that are delivered to their ratepayers. MSW Consultants was founded in 2000 by David L.Davis,CMA. In his 26 years in the solid waste industry,Mr. Davis has provided a broad range of solid waste consulting service to over 50 local jurisdictions in the areas of rate setting,service procurement,regulatory compliance,waste diversion,facility feasibility analysis,operational assessment,and rates studies for solid waste collection,processing and disposal service. MSW Consultants specializes in contract negotiation and procurement assistance,reviews of hauler's requests for rate increases(e.g.,fuel cost increase requests), feasibility studies for capital projects,franchise fee audits,waste generation studies, implementation of waste diversion programs,and route audits and collection efficiency studies. • 5 City of Rancho Palos Verdes r ^ f tti 3 EXPERIENCE INTRODUCTION SCS is one of the oldest and most widely respected employee-owned solid waste consulting firms in the United States. Founded in 1970 and headquartered in Long Beach,California,SCS has grown to a staff of nearly 800 engineers,management consultants,economists,geologists, scientists,constructors, operators,and support staff in 71 offices serving clients in 35 states and internationally. SGS's Sustainable Materials Management professionals specialize in all aspects of solid waste planning and operations, including comprehensive solid waste management plans,feasibility studies,programs analyses,rate studies,and management consulting studies. SCS has performed a wide range of studies for local government agencies tasked with managing municipal solid waste operations in their jurisdictions. While our experience spans the nation,we have particular strength in California and along the West Coast,having assisted hundreds of clients with planning services as simple as proposal and contract design to performing in-depth evaluations of a department's entire solid waste operations. Over the last several years,solid waste agencies have been faced with a number of emerging issues:new regulations;increasing labor,energy,equipment,and insurance costs; lower solid waste tonnages;and uncertain recyclables markets. Add continued calls from political decision- makers to do more with less and evaluate if outsourcing to the private sector will save money and reduce risk,and the question frequently asked is"Where do we begin?" Without objective evaluations of management decisions, financial position,and operational activities, solid waste agencies may end up with more questions than answers. SCS has the insight,resources,and experience to provide meaningful,reliable,and well-thought through information,upon which these kinds of key strategic decisions can be made. SCS offers management consulting services for solid waste agencies in the areas of: • Strategic and Financial Advisory Services • Organizational Assessments • Financial and Economic Analyses Strategic and Financial Advisory Services SCS has provided strategic,business,and financial advisory services to local solid waste agencies for over 40 years. Our staff professionals have many years of experience in solid waste collection franchising and contracting,including detailed evaluation and audits of franchise or contract operations,and have also participated in numerous presentations before bond rating agencies and bond insurance firms to assist our client's in receiving the most favorable credit rating possible. We also have expertise in evaluating complaints with rate covenants to satisfy the requirements of Bond Resolutions and developing plans to ensure such compliance. 6 City of Rancho Palos Verdes c t; E Organizational Assessments SCS assists solid waste management organizations in ensuring their operations are cost effective, achieve waste reduction goals, and meet long-term community needs. For many clients,we have provided analysis and guidance in planning and designing the administrative structure for the effective management of solid waste systems. This includes organizational analysis and design, development of performance measures to gauge efficiency of programs and services, and evaluation of the administration of physical,financial,and human resources. We make certain new or modified planning strategies and objectives are appropriate, financially sound,and viable. We provide operation evaluations that accurately determine the effectiveness,efficiency,and safety of services provided by your operator. We identify causes of performance shortfalls,offer proven recommendations to reduce costs and improve productivity and services,and assist with monitoring program results. During these efforts,SCS has prepared organizational audits, designed management information systems,and assisted in organizational planning and evaluation and selection of personnel to fill key positions. We have identified the organizational strategy and then planned the structure of resources needed to implement effective system management to achieve the goals of the organization. Results include improved allocation of resources,expanded and reliable services,reduced customer complaints,lower costs,and setup of solid foundations for successful long-term operations and services. Financial and Economic Analyses SCS has performed a full range of consulting services for solid waste programs,including rate studies,financial assurance cost estimates,escrow account analyses,and tipping fee analyses. Our staff has the ability to offer an independent evaluation of solid waste rates and charges that will allow solid waste agencies to meet their financial obligations;capital funding needs for system expansion,renewal and replacement; and to set aside appropriate reserve fund balances. Our financial consulting experts have assisted more than 100 clients in the development of solutions resulting in financial stability. We have crafted several innovative solutions to our client's problems,and made formal and informative presentations to county commissions,city councils,authority boards,and citizen's advisory boards to gain acceptance of proposed new or revised rate and financial recommendations. SCS's Solid Waste Management Consulting Services are summarized in Exhibit 1. 0 0 City of Rancho Palos Verdes ==-:5-cs====:E14_=-dIcti=I:E==t=:5'= Exhibit 1 . Solid Waste Management Consulting Services , • Business Advisory Services • Independent Engineer's Opinions on Bond Issues Strategic and • Franchise Agreement Reviews Financial Advisory Services • Franchise Proposal Preparation • Development of LOI/RFQ/RFP/Bid Documents Sy.{>c d r *'yr, ! dtrsi �z r,c, ,,crAi �ry✓y<s: rl`'4 E' +t�y + a x'.Z " 3ii uk t " ;le ie•� r�3aR Scr3 r t,M :tr=I5t 2 e�., �!a� ,C. ; a5 J4f ft}�f 1�v7.r�,;G.ft„f3 ftfe ,,e>' +`ys t;f I<f_�1c 6 Y �t+(r,tS 3/ �,y�. .��j'pr/�L��,/j�j�.•lr. r'4 -�f?>-L"l4*Ji�-)f✓��+�^.. i~�,f�"',�'(�. < '1�S�j. - rob r# 4+'=zi o ,•4�iyi tf� +y�ry 411 <yif *-t,�� y�f,::F 4, •• Analysis of Organization Structure ,�>k<u tt* r f >ti J�'J/45 F 44 � �3'Ct.'tr ,�t�tn/r!v/ 4r%�x k <3}j>.s1,'jppy )r Yf l f fu r ili ,, ��'k,t i g f 2/ , ( Y,(, Z¢9a,5;� K.�'�,1�"",r r sy a r�'''c�ly �f 1�r$„,,,,,,,,,„,t,,,,,,,,,,„.„,,,,„,„,,„if,„,a/4 ��3,;M p\�"yi tYYPa;a�j `s'ru.�3dr«�"��'�,. t 6 � �y.>.,� 6 r ,roe+{�L�1i - fj, • •! k'k7i 2 SY L / 34 kr� _4>.. ♦ Kw<d�,,pr<§f > //i/ �/iKs i•j'Y)<r� �t��x/,/k 1�Y•.R �;��,M � � ��x�,t���}q�k,�`�1 1;5������:� • Review of Position Classifications j4,,, �s�,J¢ �y�•;}"•voC��rr.1:t t< �`f�„6 0 '.�Y3��vP3otv'y{'t1¢i��4�hk���r��"' 11'.`c �t,,,,"1,r,f M )r Lt fv � ✓ ), ll,s%, rY f, it f t ,1%,/, y; ♦ � f A i <.,, , „0 st - , k - • Identification of Process Im rovements nyy,;; �2s ,c,� 9i3'�i�.�ei£.�sf x,t'S*?J� t � ,}�£/4 t(�t�rt'��17/�j {c,f-�(:r s ',. .,,/,14;„14,174,1,,,`,1; 1 n)(.��gt� t'4rt�'K,4+� b' £� 'r"! -"f Y`t'[ y'q� !f 1` Y j pi T'14 �,�(7 �{{9E'st 27 TL�r��j p�S-x t f'(, .>�k��l,�=*S 6f 1''�,'U�r,.tw�'7�`'a��7L 5f*t� < /J� ��.if+e xf,n K r!;z,<s_k 1Y i ♦ c xFes) G,,a•s Rcs't A'k,ig".'s,g r rs.1 ? i'rx p* t1>5 1 tr:>� k � =c.mmr A ?;, ra. �s,1:�r r' �.14,,. � • Development of Transition Plans ' �f R+�a ,2.<t,���/':N.�f.j,ry rr'LYr�t ro: ..by A r��♦,12:�y/ •(jc J,cy:.r f,=S '04,4_,,,,.�'`.>,towz�'♦` }. ':Sx$"40-U-'f♦„•�3'o�`�,Kx '<.'d.¢t"x1`4'(`110,�. x.11 e, • Rate Analysis • Cost of Service Studies • Cost, Financial, and Economic Analysis • Pay-As-You-Throw (PAYT) and Alternative Rate Programs • Performance Reviews Financial and • Reasonableness of Franchise Rate Requests Economic Analysis • System Valuations • Franchisee Reviews of Fees Remitted • Review of Franchise Adjustment Requests • Customer Billing and Service Reviews • Financial Assurance/Responsibility Reports • Solid Waste Assessment Rolls • Pre-Application Due Diligence Reviews ' ✓,ra '1S/ti A `, 1yk e�♦, �'i< %Rvl ^' wy,� 1,&&, �t 4 z ' fwi�,w141406/S54 ' l ', , a >f rf4t'� tr , f � , • Ordinance Review eview */ tiqy �* f +4=l � 70:004,0,,,, 4'(r ,,,,w .3 3 eyW . ` f x � , �•e� , (j '-*,'''''a*,, PiWg43. � t ,1fi '',..4,,,':r, ZP, ,,: •• Program Planning S f e*".•.,,',-4..,, W ♦ G , t ik, dt0 � 1*33' r-, ,f41.004104%/4);`• • Zero Waste Y;',1ipi € + i r � ,1a4 ; a , � • Development of Capital Improvement vem ent Plans ns (CIP) `` 41,,-4,5,y !V f,v = , 7M � ! xl471,0411—a4031#54,4 x `x ! �4 aS 'jn� kKfa • Development of Fleet Replacement Plans F o �1� J. ,.�f4f,�;jT t r✓i , a , , � �� f a �,� 3<✓Cr.st �T C47,;y$Vil=xtfi" uiiir • Evaluation of Public-Private Partnership Planning ,,,, 4 "�.Y �iV,.--4,„,-4,0,a0, ' ar � ; 4b ,tJifrei r 4, $4,- „ :,,,o,,,,,.4. ' 0:; ' „ et". p4z:i! 1�c r�s 4t,A ;00,1t i (c� ,41 •• Development of Waste Diversion Programs +,,,,V; f�f Ci ��1L �.Lfftev,j �h 0:,,,,,,,.,,,v.,i,4w4a, • z �, ,, n�fitS ,,,,,,,zft ,jrt w � , f,A � 0 t�t=ip;4110,40,, � 1�x ,iE vv � t,� „ • Waste Collection Routing Analysis rt i a J ��fb0411.0 �yrt 10i* n /itFC c�r P)# Ak Mk r,( ry� �i�k�� < ` 7f4> �." • Deployment of RFID Programs cY�,i k5.,4:, >x , w , cAt-c ,' Rtd i1501 Ajs'v4 } , /Ss! i }4V ro 1s<3. k , fi41,0 d � c t` r,�1c 0� R 4>a,_f .r � Mtii { °I;, "k • Greenhouse Gas Inventory Studies ,!4,1 �1,'�� f4a 41 '.Gp �xvl/L i ��'* +Pitt-Vie' >/ R•7y � w� , I � } {av< .t 0 / iy*4104.0, txh�� � ki �♦` , -w ' <,� ,♦'rv '`' • Sustanability Plans 4rf � ,vi.., ,,_ ih �I,,1€ ,,,r,4fnCLi ,.•.: •; • Facilitation of Public Meetings • Public Opinion Surveys • Contract Management Solutions Other Consulting • Business Waste Audits Services • Waste Characterization Programs • Benchmarking Surveys of Service and Fees • Regulatory Reporting 8 • 1111 City of Rancho Palos Verdes • r. I EXPERIENCE SUPPORTING THE CITY OF RANCHO PALOS VERDES SCS is proud to have supported the City of Rancho Palos Verdes since 2001,when we were first . contracted to provide support services associated with the City's AB 939 and used oil recycling program. For the past 12 years, SCS personnel have assisted the City in the implementation of its SSRE and Used Oil Block Grant(now Oil Payment Program)programs,and with additional solid waste support services, such as: • Review of proposed franchise agreements. • Review of annual residential rate adjustment requests. • Los Angeles Regional Agency(LARA)assistance,including Annual Report preparation. • Review of quarterland annual hauler reports. • Review and input to staff reports. • Review and implementation of education and outreach. • • Coordination with haulers for AB 341 program implementation and compliance monitoring. • Promulgation of Construction and Demolition(C&D)debris recycling requirements,and review of project compliance and reporting. • Legislative and regulatory review,updates,and recommendations. This experience gives SCS a unique perspective into the City's needs,preferences and processes for managing its solid waste responsibilities. By selecting SCS to perform this project,the City will enjoy the following benefits: • Familiarity of SCS staff with the City's programs and staff. • Familiarity of SCS staff with the franchised haulers'staff—SCS has worked with EDCO and UTAS staff in recent years on behalf of the City to increase diversion rates, and review rate increase requests, cash refund payments, and hauler data. • Familiarity of SCS staff with completing hauler audits for other cities in California. • Locally based staff available to meet with the City on a regular, as needed basis. Our monthly meetings with the City for the AB 939 support services contract can be used to discuss progress on this project as well. 9 0 41 City of Rancho Palos Verdes SCS FNGINFERS EXPERIENCE WITH OTHER PALOS VERDES PENINSULA CLIENTS In addition to performing work for the City, we have provided a wide range of solid waste and environmental services to clients on the Palos Verdes Peninsula, dating back to our first year in business, 1970, when one of SCS'5 founders, Robert Stearns(Deceased),performed a sub- stuface gas investigation at a site in Rolling Hills. A representative sampling of this experience is provided in Exhibit 2. • Exhibit 2. 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PROJECT PROFILES/REFERENCES SCS is proud of the quality,timeliness, and professionalism of our solid waste consulting work. The below Project Profiles/References are a representative sampling of work we have completed similar in nature to the reviews/audits required by the City. Contact information is provided and we encourage the City to seek reference information, as desired. ON-CALL SOLID WASTE AND RECYCLING CONSULTING SERVICES City of Rancho Palos Verdes, California City of Rancho Palos Verdes ~A k` Client: Rr �rdF1F Department of Public Works r�`/ ' • 30940 Hawthorne Boulevard ~P Rancho Palos Verdes, CA 90275 ' V. ': Contact: Ms. Lauren Ramezani Sr. Administrative Analyst x°' ✓ (310) 544-5254 's. tt �'-t141 Dates: 2001 - Present "4 Jt _ .. Personnel: Michelle Leonard Flyers were developed and distributed to Maria Hernandez inform the community of the new mandated Michelle Nicholls commercial recycling requirements. Since 2001,Michelle Leonard and her project team have provided annual solid waste management (AB 939) services to the City of Rancho Palos Verdes. Over the years, a number of projects have been implemented to assist the City in reaching its diversion goals. Highlights include: • Expansion of the City's multi-family recycling program, including meeting with the City's franchised hauler, building managers, and residents to discuss opportunities for increasing diversion from the City's many multi-family buildings. As a result of these meetings, a new program was designed and implemented, in conjunction with interested stakeholders. • Applying for and winning a State grant for expansion of the multi-family 11 City of Rancho Palos Verdes ;t: F r, 1 recycling program. • Reviewing the City's C&D programs and working on new policies and methods to increase diversion of this material. • Designing,implementing,and monitoring the C&D diversion program at the Marineland/Terranea Resort,including meeting with the developer,various contractors,and resort staff; conducting site visits;and assisting with quantifying debris and identifying markets for recycled materials. • Assisting the City in reviewing and expanding programs at City parks and a variety of other public education and outreach programs. • Reviewing the Disposal Reporting System(DRS)and monthly hauler data,and preparing the AB 939 Annual Reports. • Implementing the City's Used Oil Program,including conducting inspections of the Certified Centers and filing Form 303s and Annual Reports. • Conducting Annual Reviews of Franchise Haulers' rate increase requests, including reviewing and verifying calculations and proposed rates. • AB 341 implementation and monitoring,including hauler workshops,data review and analysis,business waste assessments, and report preparation. • Expanding the City's multi-family recycling program through a state grant. SCS has met with the City's franchised haulers,-building managers,and residents to discuss opportunities for increasing diversion from the City's many multi-family buildings. These meetings have led to new or expanded programs being designed and implemented in conjunction with interested stakeholders. • Evaluating recycling needs and designing/assisting in the implementation of recycling at a local college,including collecting paper and beverage containers. • Reviewing the City's C&D programs and working on new policies and methods to increase diversion of this material, including preparation of comprehensive reporting forms. • Administering a multi-jurisdictional Reuse Assistance Grant to promote un- served food donations from the food service community to local non-profit • organizations. • Assisting the City in reviewing and expanding programs at City parks. • Developing a variety of public education and outreach materials, including Recycling Guides targeted to the business community. • Reviewing cash refund(CRV)payments to the City by the franchised haulers. • Monitoring AB 939 compliance on a quarterly basis and preparing Annual Reports. • Attending local Joint Powers Authority(WA)meetings(LARA)on the City's behalf. 12 • City of Rancho Palos Verdes scs INGIvruhs FINANCIAL AND OPERATIONAL REVIEW OF FRANCHISE AGREEMENT City of Baldwin Park, California Client: :r ' City of Baldwin Park ;:� 13135 EGarvey Avenue444 " 41 41 ; u ter ��:� .. - Baldwin Park, CA 91706 if U Contact: Ms. Wendy Harris (retired) Supervisor Ifht _- (626) 960-3993, ext. 514 Dates: 2004 SCS has performed a waste Personnel: Michelle Leonard generation study,recycling David Davis, MSW Consultants program design and Michelle Nicholls implementation,and reporting and monitoring for AD 939 compliance. • • SCS conducted a financial and operational review of the City of Baldwin Park solid waste services franchise agreement with Waste Management of the San Gabriel Valley. This study was conducted for a number of reasons: • It was a condition of the City's AB 939 Local Assistance Plan/Compliance Order. • The franchise agreement has undergone a number of amendments,which were not clearly defined. • The City had not conducted a review of the service providers' operations or finances for many years. • • The information was necessary in order to fully evaluate the provider's fulfillment of the contract requirements. • The objectives of the franchise review were to: - Verify the accuracy of the franchise fees and AB 939 fees paid to the City. - Verify that Waste Management is currently billing its customers in conformance with the rates approved by the City Council. - Verify that operations are being conducted in compliance with franchise terms. - Provide City staff with current information regarding Waste Management's compliance with the terms and conditions of the franchise. In order to conduct the study, SCS requested and reviewed relevant background documents from the City and Waste Management, including the original agreement and subsequent amendments, monthly and annual reports, and City fee receipt records. The results of the study indicated the Franchise Fees and AB 939 Fees paid by Waste Management for the 12-month period were correct. This project was completed on time and within the original budget. 13 City of Rancho Palos Verdes scs rt, GtwFrRs AUDIT OF SOLID WASTE FRANCHISE AGREEMENT City of Redondo Beach, California Client: City of Redondo Beach Department of Public Works 531 N. Gertruda Avenue Redondo Beach, CA 90277 N Contact: Mr. Jon Emerson K - .� . Senior Management Analyst "";`• (310) 318-0686, ext. 4151 ' • kihrireF Dates: 2005 F` ., ' ,{s y Personnel: Michelle Leonard Michelle Nicholls • SCS was retained by the City of Redondo Beach to perform an independent audit of the Solid Waste Handling Services Agreement between the City and Consolidated Disposal Service. In conducting the audit, SCS performed the following tasks: • Reviewed background information relative to operation of the City's solid waste system, including the Solid Waste Handling Services Agreement between the City of Redondo Beach and Consolidated Disposal Service. • Issued a request to Consolidated for pertinent financial and operational data and documents, and verified supporting documents and schedules. • Verified the supporting documentation and recalculated state-mandated recycling rates (AB 939), administration, and household hazardous waste fees. • Selected a 15 percent sample of commercial bin service accounts for testing, and performed selected site inspections to document service levels. • Selected a sample of the 100 largest multi-family accounts, and contacted accounts by telephone and/or performed selected site inspections to identify any differences with Consolidated's customer database. • Prepared a report that documented our findings and recommendations. 14 • City of Rancho Palos Verdes SCS ENc:iwEFRs NEGOTIATION ASSISTANCE FOR LONG-TERM DISPOSAL AGREEMENT, ORANGE COUNTY CITY MANAGERS ASSOCIATION (OCCMA) City of Anaheim, California Client: City of Anaheim 200 South Anaheim Boulevard Anaheim, CA 92805 Contact: Ms. Ayumi Wunder ?5 Public Works Director = .. (714) 765-6860 Dates: 2007 - 2008 Personnel: Michelle Leonard David Davis SCS was the prime contractor performing an analysis of the landfill rate model prepared by Orange County, CA. The 34 cities of Orange County have a disposal agreement with the County to dispose of all city waste at the three County-owned landfills for a set tipping fee. The existing 10-year agreement expired in 2009, and the County has proposed a new tipping fee, based on a financial model. As part of this assignment, SCS was retained to: • Perform a due diligence review of the calculations and assumptions that support the County's proposed new tipping fees. • Identify and advise the Waste Management Committee of the Orange County City Managers Organization about any facts or issues that may enable the cities to constructively negotiate contract terms or a contract rate that is more favorable to the cities. • Assist the cities in analyzing the relative merits of the alternative fee structures (i.e., flat fee versus adjusted annually based on inflation). • Possibly assist the cities in designing a policy and methodologyfor the County to declare a dividend(or rate reduction) in the event actual expenses are less than projected or if actual tonnage quantities are greater than expected. A new,mutually agreeable rate was established for the City to dispose of waste at the Orange County landfills,and the City entered into a new long-term disposal agreement with the County. 15 4111 410 City of Rancho Palos Verdes SC ' [ kr- :'. r r�. MSW CONSULTANTS' PROJECT EXPERIENCE SOLID WASTE CONTRACT NEGOTIATION ASSISTANCE City of Rolling Hills, California Client: City of Rolling Hills Contact: Mr. Anton (Tony) Dahlerbruch City Manager (310) 377-1521 Dates: 2010 Personnel: David Davis In 2010,MSW assisted the City in re-negotiating its exclusive franchise agreement with Allied Waste Industries,Inc. The City is unique in that it is exclusively residential with large lots. Its residents receive premium backyard service twice per week. MSW's work included estimating the company's operating costs, gathering rate and service information from comparable communities,developing a negotiating strategy, drafting a new franchise agreement,and assisting City staff in negotiating a new agreement with Allied. MSW negotiated a new agreement with stronger terms,increased services and rates that were competitive in relation to other similar communities. HAULER FEE AUDITS; RECYCLABLE PROCESSING AGREEMENT NEGOTIATION ASSISTANCE City of Burbank, California Client: City of Burbank Contact: Ms. Bonnie Teaford Public Works Director (818) 238-3921 Mr. John Molinar Assistant Director of Public Works (818) 238-3919 Mr. Kreigh Hampel Recycling Coordinator (818) 238-3902 • Dates: 2009 Personnel: David Davis In 2009,MSW assisted the City in re-negotiating its recyclable processing agreement with Burbank Recycling, Inc. (BRI). The City owns a recyclable processing center. Recyclable materials collected through curbside and commercial collection routes are delivered to the center. The City contracts with BRI to operate and maintain the facility. MSW's work included gathering information about similar recyclable processing arrangements, developing a 16 City of Rancho Palos Verdes s f r, {=, negotiation strategy, drafting an updated operating agreement,and assisting in contract discussions. In 2011,MSW assisted the City in negotiating an assignment of the BRI operating agreement to Burrtec Waste Industries,Inc. MSW has recently been retained by the City to review the franchise fees paid by the City's independent commercial waste haulers. The City Council unanimously approved a new operating agreement that will provide the City with over$400,000 in new annual revenue. AB 939 COMPLIANCE; SOLID WASTE FRANCHISE FEE AUDITS City of Vernon, California Client: City of Vernon Contact: Mr. Leonard G.rossberg Interim Director of Environmental Health (323) 583-8811 Dates: 2000 - 2012 Personnel: David Davis Since 2000,MSW has assisted the City in achieving its AB 939 diversion goals. MSW's work has consisted of monitoring the City's reported tonnages,and preparing the City's AB 939 Annual Report. MSW has also assisted the City in verifying the fee payments and reported • tonnage amounts of its 18 independent refuse haulers. In 2012,MSW assisted the City in preparing a sustainability action plan. Since 2000,the businesses in Vernon have consistently achieved a waste diversion rate of well over 50 percent. MSW's hauler reviews have recovered over$500,000 in unreported franchise fees,and reclassified over 100,000 tons mistakenly assigned to Vernon. FINANCIAL REVIEW OF WASTE HAULER; SOLID WASTE PROCUREMENT ASSISTANCE City of Carpinteria, California Client: City of Carpinteria Contact: Mr. Charlie Ebeling • Public Works Director (805) 684-5405 ext. 402 Ms. Erin Maker Environmental Coordinator (805) 684-5405 ext. 415 Dates: 2011 Personnel: David Davis In 2011, MSW assisted the City in performing a financial review of its exclusive solid waste service provider. MSW's work included performing an on-site review of the waste hauler's 17 • City of Rancho Palos Verdes r r. operational and financial records. MSW reviewed the hauler's billing accuracy,and proper payment of fees to the City. MSW also reviewed the hauler's profitability, and presented its findings to the City Council. Additionally,MSW is assisting the City in re-negotiating the City's current franchise agreement. MSW's financial review found that the hauler was accurately billing customers and correctly paying fees to the City. FRANCHISE FEE AUDIT; SOLID WASTE CONTRACT PROCUREMENT ASSISTANCE City of Hawthorne, California Client: City of Hawthorne Contact: Mr. Arnie Shadbehr City Manager (310) 349-2910 Dates: 2007 Personnel: David Davis In 2007,MSW assisted the City in a competitive procurement for residential and commercial solid waste service. MSW designed new recycling programs,specified the scope of services to be included in the new service agreement,prepared RFP documents,and evaluated proposals. In 2005,MSW assisted the City with franchise fee audits of its exclusive residential and non- exclusive commercial solid waste service providers. MSW's competitive procurement resulted in over$2 million in annual savings to the City's residents and businesses. MSW's franchise fee audit resulted in the recovery of approximately $1.5 million in undeclared franchise fees. AUDIT OF BUSINESS LICENSE TAX ON LANDFILL GROSS RECEIPTS City of Los Angeles — Treasurer and Tax Collector's Office, California Client: City of Los Angeles Contact: Mr. Joe Kelly Chief Deputy—Treasurer and Tax Collector (213) 974-2184 Ms. Damia Johnson Assistant Operations Chief • (213) 974-7371 • Dates: 2010 Personnel: David Davis In 2010,under subcontract to Intelligent Directions Consulting, Inc.,MSW served as technical advisors on an engagement to audit the gross receipts of the five largest landfills in Los Angeles 18 • City of Rancho Palos Verdes E r, t, f • County. All landfills in Los Angeles County are required to pay a 10%Business License Tax based on their gross receipts. This was the first time in the County's history that this tax had been audited. MSW's role in this project was to develop the procedures used to audit the gross receipts of these landfills. MSW's work included reviewing key documents that governed the tax calculation method,developing workpaper templates,reviewing tonnage and revenue data, and reviewing draft audit reports. The engagement resulted in the identification of over$2.5 million in unpaid business license fees,penalties,and interest. PERFORMANCE REVIEW OF WASTE HAULER City of Orange, California Client: City of Orange Contact: . Ms. Katrin Bandhauer Internal Auditor (714) 74.4-2207 Dates: 2007 Personnel: David Davis In 2007,MSW assisted the City in performing a cost of service analysis of its sanitation service rates. Work included designing new rates for single.family,multi-family,and non-residential customers. MSW developed a rate model to emulate the rate impact of various scenarios on individual customers and on customer sectors. MSW has recently been selected to conduct a . performance review of the City's exclusive solid waste service provider, CR&R. MSW developed more equitable rates for sanitation services. The performance review has yet to begin. • 19 411 City of Rancho Palos Verdes :: = S 4 PROJECT TEAM Project Team selection is always a function of our overriding objective on each project:to deliver the best solution and best overall value to our client. Therefore, careful consideration is always given to team members' site-and scope-specific experience,availability,and scheduled workload when establishing Project Teams for inclusion in proposals and subsequent contracts. Our longevity,numerous long-lasting client relationships(including 12 consecutive years with the City),and overwhelmingly positive reputation in the solid waste consulting industry suggest our senior engineers,geologists, scientists,and executive leaders understand and embrace this concept on a daily basis. Upon award,the City can rest assured SCS will provide a team of well- qualified and readily available audit professionals with scope-specific experience to meet all of the City's needs on this project. In the unlikely event our proposed Project Manager,Ms. Michelle Leonard, is unableto complete the project, Mr. David Davis is fully capable of completing the project ORGANIZATION CHART SCS's proposed Project Team members and their primary roles are described below: Michelle Leonard,Project Manager Maria "Leni" Hernandez,Customer Service and Operations David Davis,CMA,MSW Consultants,Financial Analysis Exhibit 3 shows our proposed Organization Chart. Exhibit 3. Organization Chart elli RAPiCHO RLOS VERDES Public Works Department Lauren Ramezani Sr. Administrative Analyst SCS ENGINEERS Michelle Leonard Project Manager. Operations SCS ENGINEERS David Davis, CMA Maria "Leni" Hernandez MSW Consultants Customer Service, Financial Operations 20 • City of Rancho Palos Verdes + s z RESUMES Michelle P. Leonard is SCS's proposed Project Manager. In this role she will be responsible for adherence to scope, schedule,and budget,and will serve as the City's point of contact, including attendance at all scheduled meetings. Michelle is a recognized leader in the field of solid waste management and recycling,and has spent all of her professional career in environmental consulting,with emphasis in solid waste management planning. She was involved in the early years of AB 939,and prepared many of the source reduction and recycling elements,base year studies,and waste generation studies that are still in place today for many California cities and counties. She taught a Certificate Course at Cal Poly Pomona on AB 939,and many of her students are Recycling Coordinators for municipalities in Southern California. Michelle is active • in local,regional and state-wide recycling efforts, and brings to the project nearly 30 years of experience in managing solid waste management projects. She currently serves as the International Treasurer-of the Solid Waste Association of North America(SWANA),and is a past director(20 years)of the Southern California Waste Management Forum. Michelle has worked with the City for over 12 years on all aspects of AB 939 compliance,and helped to develop many of the existing programs, including business and multi-family recycling, DRS monitoring and reporting,C&D diversion projects,and City recycling programs. She has a strong working knowledge of the City's existing programs,and an established working relationship with Ms. Lauren Ramezani. David Davis, CMA is a cost accountant and an expert in solid waste macro-and micro- economics. Mr. Davis has held executive management positions in local government and the private sector. He has served as the chief financial officer for hauling and landfill divisions of.a national waste management company,and has provided solid waste consulting services to over 50 local government agencies. Mr.Davis is an active contributor in the solid waste industry,and has served on the Board of Directors of the Southern California Waste Management Forum (SCWMF) since 1999. Mr. Davis graduated from Cal State Fullerton with a B.A. in Finance,and is a Certified Management Accountant(CMA). He is the principal of MSW Consultants,and is located in Temecula,California. Maria "Leni" Hernandez works with SCS's talented group of sustainability and solid waste planning experts. A resource management and recycling specialist, she currently provides solid waste services to the City of Rancho Palos Verdes, including reviewing hauler reports, implementing AB 341 programs,.evaluating and updating the City Parks and City Hall recycling programs, and implementing the.Used Oil Program. For the City of Pasadena, she is currently conducting hauler third party diversion audits,and verifying diversion and disposal data. For the City of Lakewood, she is responsible for reviewing quarterly hauler reports,and rectifying those reports with County DRS data. In the City of Irvine, she is performing waste audits, and working with franchised haulers to implement residential and commercial recycling programs. Prior to joining SCS, Maria served as an intern with CalRecycle,while completing her Recycling and Resource Management Certificate in 2012. Maria is bilingual in English and Spanish,and is located in SCS's Pasadena office. 21 ............................ ..........................................................................:.:.....::•::::v.v.�:•::::::::::;.:::::.v::•::::::::::::::w:.w:.;:;:;..................:.::x:::::::::::.v:::::;•::v::::::nm::::::::.v:v;•.:.:!:!::•:':v:::::.:::::::::::n:v:::::::Liiii:•:}:Ji:^'•:%!^:!^i'4:•: .................. ... ....r............n..:...............n......r r.r....v.........:.......r. ....r..........x.:r....... .........ur rr..:..•..Y{::r.y:;r,Y•{,.{:{;:•Y;s.Yf:.v :::,::•.:::... .:.::::::::....................:..........................................:..:.......:.....:r..:....................:..r........:.....r....r...n....:...:..v..rv........r....r. ....r SCS ENGINEE...RS .....:............r..................r.r...r....................:.......r.......r...............rr:.....:.:.......r..................r:..M1.....r..:......:...........6.r........�.....:.n.v.....rir:.r;•.:.:{{:5:•;...: ......:...nn..r•..r:r..r....{.x..........:Y..:n.:..{.:....r:...;•.{.:..:::::r.l...,{...F:.rxi.rr:•...Y.vr::+...f::�.{:.a....v..r:...f..:.{..r9..k.f.f..:/..::�•..•:..>v'.{..:r:.:..}r:.i:>'.:::rrh:...�f•r.:..:.:..:.r..:::J:...:...:..v.r.:•.:rx.�l.'/.:../:f.:�:.{.v:..x:r:uti.:r.r.:::::�i::i:Sv:vv:..Y::.,:5f.v.. •::.�vry::^{f.,r.:.::ffn:rry..:..:i Project Schedule Weeks from Notice to Proceed Description 1 2 3 4 5 6 7 8 9 10 11 12 ;{{�. r{�f.:•�f��ri.f�f f {�%F.... fq »Ff.l:f.Yf�:f�'! F i�fr Fii�f��• Initiate Project Project Kick-off meeting 1 410 Operations Customer Services Financial Exit Interviews Prepare Draft Report Draft Submission Client Review Final Report City of Rancho Palos Verdes `, r. f 6 SCOPE OF WORK The City has provided a scope of work that divides the project into three tasks: A. Operations, B. Customer Service, and C.Financial. The components of each task are comprised of the requirements included in each haulers' agreement. At the outset of the project,the Project Team will prepare a matrix that summarizes the requirements of each contract for Operations, Customer Service,and Financial. The matrix will incorporate amendments to the contracts. This step will enable the Project Team to efficiently identify the requirements,track completion of each aspect of the individual tasks,and facilitate quality control/assurance for completion of the project. The matrix will also be a valuable and useful tool for the City to use on an ongoing basis for contract compliance monitoring and tracking. The Project Team's approach to completing each task of the scope of work is described below. PROJECT INITIATION We will conduct an initial meeting with City staff and representatives from EDCO and UWS. At this meeting,we will review the project scope,and discuss any key issues. We will provide EDCO with a list of information we will need to conduct our audit,and confirm the project schedule. TASK A - OPERATIONS For this task,the project team will conduct a route audit of each hauler's residential service in the City. The route audit will include both field work and work conducted in the haulers' offices. We will work with each hauler to identify a representative sampling of their regular routes in the City, and will undertake the following as part of the route audit: 1. Labor Hours/Hours of Operation The agreements stipulate the hours of operation for residential collection in the City,with special hours for the day after a holiday. The hours are established so as to provide minimal disruption and disturbance in residential neighborhoods. For this task,we will physically observe a representative sample of the start and end times of each hauler's service routes, as well as observe the hours of operation within the City for each haulers regular routes. We will also review a sample of driver timecards and note the start and end times. In conjunction with our work in Task B,we will also review the complaint logs to identify any complaints related to hours of operation(e.g.too early or too late in the day). 2. Disposal Activities • Each hauler is required to dispose of waste collected in the City at permitted disposal or transfer facilities,as well as to ensure that materials targeted for diversion(recycling, alternative daily cover,or other processing)are taken to permitted,licensed facilities for proper handling. For this task,we will review company data on disposal,recycling, diversion and processing, and compare it to independent disposal reports we obtain from various disposal and processing facilities, and the Los Angeles County Solid Waste 24 411 City of Rancho Palos Verdes Eta ={k. Information System (SWIMS). We will verify delivery and proper handling of each specified waste stream,to the facility designated by the company, including: - Solid waste(trash)transport and disposal at permitted landfills in Los Angeles and Orange Counties. - Green waste transport and use as alternative daily cover(ADC)at permitted landfills in Los Angeles and Orange Counties. - Mixed recyclables collection and processing at regional permitted MRFs. - Used oil and filters collection and processing at certified processing centers. - Electronic waste collection and processing at certified processing centers. ••- Bulky waste collection and recycling or disposal at permitted facilities. 3. Dedicated Routes The agreements specifically require the haulers to collect waste and recyclables in the City on dedicated routes,to ensure reporting of waste disposal and diversion is specific to the City,and is performed accurately. In order to verify that EDCO and UWS have operated dedicated routes in the City,we will follow a representative sampling of trucks during their regular collection route.We will then compare this data with disposal data from each hauler and the disposal facilities to verify that the waste collected in the City was not commingled with other jurisdictions. 4. Vehicles Evaluation This task will consist of reviewing each company's fleet of trucks that are used in the • City. We will note the quantity,type,fuel type,year,and condition of each vehicle used in the City, and verify that the fleet meets the requirements designated in the franchise agreements. We will obtain Excel downloads of all landfill and processing facility transactions for each hauler. We will sort these by total weight and compare the total weight to each vehicle's Gross Vehicle Weight Rating(GVWR),which is the vehicle legal weight limit. We will prepare a list of any vehicle loads over the legal weight limit. The California Vehicle Code requires the California Highway Patrol to inspect California truck terminals every two years. Known as the Biennial Inspection of Terminals,or "BIT"program;it is the legal responsibility of every motor carrier to submit an application and fee to the CHP for inspection of their terminals. A terminal is any place from which a vehicle is regularly garaged,maintained,operated or dispatched from. For this task,we will review each haulers BIT inspection records to verify they have obtained a satisfactory rating. Even though the hauler may have received a Satisfactory rating, there are sometimes comments on the BIT inspection reports that are of interest to the jurisdictions. Therefore,we will also review the CHP inspector's comments,and obtain • 25 410 City of Rancho Palos Verdes r r. :- N r explanations for any significant comments(vehicles removed from service, drivers working more than 12 hours,etc.). 5. Quarterly and Annual Reports Each hauler is required to submit to the City quarterly and annual reports on the quantities of materials collected in the City,including refuse,recycling, green waste, electronic waste,oil,filters and bulky items. The reports must indicate the final destination of the disposed waste stream,and include a breakdown of the types and quantities of recyclables collected. City facility collection is also included,as well as recycling from special events. The report also includes a breakdown of the residential disposal rate,transformation,and greenwaste tonnage,and calculates an overall residential diversion rate(with and without transformation). SCS team members review these reports on a regular basis for the City, and often provide input to the City on any anomalies in the reported tonnages. This task will review the quarterly and annual reports for the project term,and verify accuracy and completeness. We will accomplish this by calculating standard industry ratios(lbs.per home,lbs.per cubic yard,),and _ compare these to industry averages. We will also corroborate the tonnage amounts by comparing them to reports we independently obtain from landfill and processing facilities. 6. Diversion The haulers are responsible for meeting diversion requirements that enable the City to meet and exceed its obligations under AB 939 and LARA. The haulers include this information in their quarterly and annual reports. By reviewing the reports and supporting weight tickets from destination facilities,the Project Team will verify the following: a. Diversion of items from City facilities and special events,including paper shreddin events, City Hall and Parks recycling,and beverage container recycling from the 4 rn of July festival,Whale of a Day,and other City events. b. Diversion of Green Waste for ADC or other beneficial use. c. Diversion of commingled Recyclables,and the quantity of residuals, in order to evaluate if the hauler is attaining the maximum diversion credit. d. Diversion of green waste and mixed recyclables to diversion facilities in order to obtain the maximum diversion credit. TASK B - CUSTOMER SERVICE The City of Rancho Palos Verdes objective is to provide the highest quality of service to its residents. Over the years,the City has implemented a variety of policies and contractual requirements in their service agreements with the residential haulers in order to meet this objective. For this task,the project team will undertake the following: 1. Review Complaints and Resolutions Documentation One method of evaluating customer service is to review complaint logs of the franchised haulers. For this task,we will review customer complaint logs of a representative sample 26 • City of Rancho Palos Verdes [ ri t?i .. r ;, (1-2%)of each hauler's accounts. The review will include the nature of the complaint, frequency of and type of complaint,timing of resolution,and customer satisfaction with resolution method. 2. Review Public Outreach and Education Effort The haulers are required to provide Public Outreach and Education to its customers regarding services,changes to service(holidays,new programs, etc.)as well as other communications. We will review copies of materials that are developed and distributed to residents,and evaluate them for timeliness,completeness of information,aesthetics, and ease of understanding. TASK C - FINANCIAL The purpose of Task C is to verify the haulers are fulfilling the financial terms of their agreements. The scope of work for this task will vary between the two haulers,based on differences in their agreements. In addition,changes to the recycling rebate requirement in January 2013 will necessitate a pre and post January 2013 methodology for that aspect of the financial analysis. The following scope of work will be undertaken for Task C. 1. Customer Billing Records. Each hauler has approved rates for their residential customers. The rates are based on the level and type of services and in some cases the location of the residence. For this task, SCS will obtain an Excel download of each company's entire customer list of single- family and multi-family. These lists will include each customer's name, service address, number and sizes of containers,and type of service. We will sort and analyze this information. We will identify any inconsistencies in the data,and obtain any needed explanations from each company. For the multi-family accounts,an additional scrutiny will be conducted for the provision of adequate,no-fee-for-service recycling. 2. Collector Fee, Environmental Fee,and Recycling Rebate The analysis of the collector fee and environmental fee only applies to UWS,as EDCO's is a fixed fee and does not change. For UWS,the fee is based on gross receipts,and therefore the project team will verify the UWS' gross receipts for the project periods,and verify payment of a 12%Collector fee and a 3%environmental fee for each study year. For the recycling rebate,the study will verify the Recycling Rebate payment from the inception of the contract in July 2010 through December 2012 for both EDCO and UWS. Beginning January 2013,the rebate was modified to become a recycling credit,which is discussed below. 3. Monthly Recycling Credits. In January 2013,the recycling rebate was transitioned to a customer recycling credit. EDCO and USW issue monthly credits to the customers,based on a formula approved by the City council. The Project Team will review the haulers records for the monthly 27 • 11111 City of Rancho Palos Verdes s { r r; • credits,and a representative sampling of customer bills to verify the correct methodology is being utilized, and customers are receiving the correct credit. 4. Fiscal Year 2013/2014 Rate Adjustments. SCS Project Manager Michelle Leonard has been involved in the review of the fiscal year rate adjustments for the past 12 years,including review of the recent rate adjustments under the UWS and EDCO contracts. We will verify our previous work, and provide documentation of the process. 5. Insurances, Bonds and Letters of Credit. Both haulers are required to obtain and maintain insurance,bonds,and letters of credit in relation to the services they provide to the City. We will request copies of the most recent renewals of these documents, and verify they meet the requirements stipulated in the contracts. EXIT CONFERENCE After we have completed our detailed procedures,we will meet with representatives of EDCO and UWS to discuss our findings and seek to resolve any outstanding issues. We will then meet with City staff to review our preliminary findings,and report on any outstanding issues. PREPARE DRAFT AND FINAL REPORTS We will prepare a draft report that describes the project background, objectives,and our findings. We will provide a copy of the report to EDCO and UWS and to the City for their review. City staff and the haulers will review the draft report, and provide written comments. We will incorporate the City's and hauler's comments into the final report. If there are issues on which the City and hauler's disagree, we will be fair to the companies and seek to accurately reflect their perspectives in the report. However, if there are key differences between the City and the company in the presentation of information in the report,the City's perspective will prevail. The final report will be suitable for presentation to the City Council. 28 !I City of Rancho Palos Verdes r. r 7 PROFESSIONAL SERVICES AGREEMENT If selected for this project, SCS would appreciate the opportunity to discuss the possibility of adjusting some of the wording in one or two parts of the City of Rancho Palos Verdes Professional/Technical Services Agreement; for example,we would propose adding a Standard of Care provision, along the lines of: CONSULTANT shall perform its Services in accordance with the professional standards applicable to the Services provided i.e., engineering, planning, consulting or others), at the time such Services are rendered. CONSULTANT makes no other warranty, either expressed or implied, as part of this Agreement. SCS fully expects to reach consensus with the City quickly and efficiently on these discussions, and looks forward to cooperating with the City's decisions. • 29 41110 • City of Rancho Palos Verdes r f t, I`. Appendix A Resumes 30 1111/ • SCS ENC I r. LERS MICHELLE P. LEONARD Education BS—Environmental Studies(with honors),University of California,Berkeley, 1980 Affiliations Solid Waste Association of North America(SWANA), International Board Treasurer; Recycling and Special Waste Technical Division Past Director; Southern California Founding Chapter,Board of Directors(2009 to Present) Past Director, Southern California Waste Management Forum Past President,Women's Environmental Council Professional Experience Ms. Leonard has nearly 30 years of experience in environmental consulting and project management,with emphasis in solid waste management planning and facilities. She has assisted public and private sector clients in the preparation of solid waste management plans; designed and implemented waste reduction,recycling,and reuse programs; and evaluated existing programs to identify opportunities to reduce,reuse,and recycle solid waste. Ms.Leonard has conducted reviews of franchise agreements,rate studies,and hauler audits,and has assisted municipalities in negotiating rates and services. Ms. Leonard has a strong working knowledge of solid waste management regulations and practices, and has presented numerous successful projects to city,county, and state regulators. Relevant projects include: City of Rancho Palos Verdes Solid Waste Programs, Rancho Palos Verdes,CA. Project Director. Provides annual solid waste management services. Work includes a series of projects intended to increase the City's diversion,and review of hauler services and reports. Annually conduct rate adjustment analysis,including verifying compliance with the methodology included in the haulers agreements,and verifying disposal costs, CPI,and other factors. Other services include reviewing quarterly and annual hauler reports for accuracy and diversion compliance,coordinating with haulers for Mandatory Commercial Recycling implementation and monitoring,reviewing C&D debris management plans,preparing the City's Annual Report for LARA/CalRecycle submittal, and reviewing and analyzing legislation. • Franchise Agreement Review and Negotiations, City of Lakewood, CA. Project Manager. SCS has been the City of Lakewood's Solid Waste Consultant since 2001, and provides a variety of services,including contract review and compliance auditing,program design and implementation, and reporting and monitoring. The City of Lakewood has had one hauler since the City's inception that collects all solid waste generated in the City. When that family-owned business was purchased by EDCO Disposal in 2005,the City took the opportunity to review the existing contract. SCS assisted the City in conducting a comprehensive review of the agreement,updating the contract to meet modern contract language, and negotiating with the hauler for enhanced services. Subsequently,the hauler proposed new services for the City, including a fully-automated residential Resume 1 of 3 • MICHELLE P. LEONARD SCS ENGINEERS collection program. SCS created a financial model to evaluate the rates proposed by the hauler for implementation of the new system, and identified the true costs to the City and its residents for the potential program. As a result of the analysis,the program was not implemented in the City at that time. The hauler is required to submit an Annual Report to the City which summarizes their compliance with the provisions of their contract. SCS is responsible for reviewing the Annual Report,and preparing comments and requests for additional information,as necessary. Based on SCS' review of the report,the hauler may be required to undertake additional work or to amend the report. Solid Waste Franchise Agreement Audit, Redondo Beach, CA. Project Director. Performed an independent audit of the Solid Waste Handling Services Agreement between the City of Redondo Beach and Consolidated Disposal Service. The project included reviewing background information relative to the operation of the City's solid waste system,issuing a request to Consolidated for pertinent financial and operational data and documents,verifying the supporting documentation and recalculating the AB 939,administration,and HHW fees. Also sampled commercial bin service accounts for testing and performed selected site inspections to document service levels and contacted the largest multi-family accounts by telephone and/or performed selected site inspections to identify any differences with the hauler's customer database. Prepared a report that documented the findings and recommendations. Franchise Agreement Review and Evaluation, City of Baldwin Park, CA. Project Manager. The City's exclusive franchise includes the collection of residential,commercial roll-off boxes and industrial waste. The contract has been in effect for over 20 years,beginning with a small local company, Webster Disposal,that was subsequently purchased by Waste Management. The contract has been amended four times,making it difficult to review,enforce,and renegotiate SCS was tasked with conducting a comprehensive review of the original contract and all amendments,and re-organizing the entire agreement in order to make it useable and to make sure all of the amendments and original provisions were in place. Following completion of a new draft agreement, SCS and the City met with the hauler to review the changes page by page,and to ensure all parties were agreeable to the revised agreement. The revised contract was accepted by both entities. As part of the process, SCS prepared a detailed compliance checklist matrix that outlined by frequency(day,week,month,quarter,and year)the requirements of both the hauler and city. The City and hauler utilize this checklist to review on a regular basis compliance with the provisions of the contract. Zero Waste Strategic Plan, City of Pasadena,CA. Project Manager for the Zero Waste Strategic Plan for the City,which includes evaluating existing programs and determining needs,performing a waste characterization study,identifying options to address needs, developing guiding principles, and screening and selecting options for implementation. The project also includes a stakeholder engagement process, including workshops and outreach efforts. Zero Waste Strategic Operations Plan, City of Santa Monica, CA. Project Manager responsible for preparing a strategic operations plan for the City that evaluates the current conditions,and will recommend policies,programs and infrastructure to reach the City's goal of zero waste by 2030. The project includes the preparation of a zero waste ordinance,guiding principles, waste characterization and generation projections,and the review and recommendation of options. The Resume 2 of 3 • MICHELLE P. LEONARD SCS ENGINEERS plan will also evaluate the impacts on the City's rate structure, and mechanisms to finance the program. City of Irvine, Zero Waste Technical Assistance, Irvine, CA. Project Director. This project originated in 2004 to include conducting waste audits and providing information to businesses on recycling and waste reduction. The project was later expanded to include outreach and education to schools and other city facilities,zero waste program for restaurants,preparation of a construction and demolition debris ordinance,preparation and negotiations for a semi-exclusive solid waste franchise agreement,and recycling programs for special events and public venues. City of Anaheim Disposal Agreement Rate Model Analysis,Orange County, CA. Project Director. Performed an analysis of the landfill rate model prepared by Orange County,CA. The 34 cities of Orange County have a disposal agreement with the County to dispose of all city waste at the three County-owned landfills for a set tipping fee. The existing 10-year agreement expires in 2009,and the County has proposed a new tipping fee,based on a financial model. Identified and advised the Waste Management Committee of the Orange County City Managers Organization about any facts or issues that may enable the cities to constructively negotiate contract terms or a contract rate that is more favorable to the cities. assisted the cities in analyzing the relative merits of the alternative fee structures(i.e.,flat fee vs. adjusted annually based on inflation),and assisted the cities in designing a policy and methodology for the County to declare a dividend(or rate reduction)in the event actual expenses are less than projected or if actual tonnage quantities are greater than expected. City of Santa Maria, Collection and Disposal Rate Study, Santa Maria,CA.Project Director. Worked with the city to review the existing collection and disposal rates charged to residents, businesses and industrial customers. A thorough analysis of existing rate structure has been completed,based on the city's budget,operations, and financial reports.A financial model was developed that can be utilized to estimate the appropriate rate structure for all aspects of the city's solid waste system, and to estimate the costs and revenues associated with specific system programs. City of Pasadena Residential Collection Rate Study,Pasadena,CA. Project Director. The City of Pasadena currently provides solid waste and recycling collection service to approximately 27,000 residential units(single-family residences and multi-family units)within the City's incorporated limits. A rate model was developed that enabled projections of financial performance of residential refuse collection for the upcoming 10-year planning period(2006 to 2015),and model various user rate structures to help eliminate the Refuse Fund's existing negative cash balance. Based on data and information provided by City staff,these individual spreadsheets were linked to develop an overall rate model to evaluate the impact of critical City cost and program revenues areas ondifferent potential rate options. • Resume 3 of 3 • • SCS EkGINEERS MARIA HERNANDEZ Education BA—Interdisciplinary Field Studies,University of California,Berkeley,2003 AS—Mathematics,College of the Canyons, 1995 Recycling and Resource Management Certificate,Golden West College, 2012 Affiliations Solid Waste Association of North America(SWANA) Professional Experience Ms. Maria Hernandez is a specialist in resource management and recycling. She provides support services to SCS' sustainable materials management group. Since joining SCS in 2013, she has performed a variety of projects for the City of Rancho Palos Verdes,including evaluating and recommending enhancements to the City's Parks and City Hall recycling program,waste characterization study of recyclables collected in City parks,Used Oil program compliance, monitoring, and reporting,education and outreach for the mandatory commercial recycling program,and monitoring of hauler reports and disposal reporting system data. She has conducted business waste assessments in the City of Irvine and Pasadena,and performed research for composting feasibility studies. Prior to joining SCS, she assisted with a large project for the Los Angeles Unified School District's expanded recycling program. She also served as an intern with CalRecycle while completing her Recycling and Resource Management Certificate in 2012. Ms. Hernandez is bilingual in Spanish. Her relevant project experience is summarized below. • City of Rancho Palos Verdes AB 939 and Used Oil Program. Staff professional. Provides staff support for all aspects of the City's solid waste and used oil program,including evaluating and recommending enhancements to the City's Parks and City Hall recycling program,conducting a waste characterization study of recyclables collected in City parks,Used Oil program compliance,monitoring, and reporting,education and outreach for the mandatory commercial • recycling program, and monitoring of hauler reports and disposal reporting system data. Third Party Diversion Audits, Pasadena, CA. Verified third party diversion for commercial businesses in the City of Pasadena,on behalf of Athens Services. Project includes contacting businesses to verify the types and quantities of materials that are source reduced,recycled, composted or diverted through programs outside of the haulers control. Disposal Reporting System Monitoring and Corrections,San Gabriel, CA. Conduct regular tracking of Disposal Reporting System(DRS)data for the City of San Gabriel,as provided by • Los Angeles and other counties. Review the reports for accuracy,and identify waste that was not originated in San Gabriel. Contact haulers and verify waste origin,prepare letters to jurisdictions,County Public Works Department and Cal Recycle to correct misallocated waste. City of Irvine, Zero Waste Technical Assistance, Irvine, CA. Conducts waste audits and provides information to businesses on recycling and waste reduction. Site visits are arranged for and Resume 1 of 2 • MARIA HERNANDEZ s c s F N c l rJ E [ R S conducted with commercial and multi-family customers,and a report is prepared including recommendations for enhancing waste reduction,recycling,and composting. The project also includes design of outreachy materials,including a Business Recycling Kit consisting of containers to collect recyclables,posters,memos,and other outreach materials,and a spreadsheet for tracking collection and diversion. . Solid Waste System Audit, Malibu, CA. Participated in an evaluation of the City;s solid waste program to identify the strengths,weaknesses,opportunities and challenges of the existing program. Tasks included preparing a comparison of the City's policies and programs with industry standards and trends. Maria contacted 10 municipalities with similar demographics to Malibu,and obtaining information on existing policies and programs in place,and relevant information,such as year adopted or implemented,affected sector, diversion impacts and/or rate, cost per capita,household or business. This information was compiled in a matrix to facilitate review and evaluation by the City. City of Lakewood AB 939 and Used Oil Support Services. Review disposal data and monitor DRS reports. Provide assistance for completion of AB 939 Annual Report. Complete inspections of certified used oil centers. Prepare outreach and education materials as necessary. Composting Feasibility Study, Toledo,OH. Provide research and analysis for study that is evaluating the potential to develop a regional composting facility for leaves and food waste. Project assignments have included siting research,mapping,surveys, and report preparation. • Resume 2 of 2 410 MID RESUME-DAVID L.DAVIS,CMA CONSULTANTS Education California State University Fullerton, BA Finance 1983 Qualifications and Experience Mr. David Davis is a Certified Management Accountant (CMA)with over 25 years of experience in the field of solid waste management. Mr. Davis' expertise lies in working with municipal managers to maximize the value of the solid waste services provided to their ratepayers. He has held executive management positions in both the private and public sectors, and has extensive experience in providing business advisory services to local government in the field of solid waste management. • As a chief financial executive for local hauling and landfill divisions of a national solid waste management company, Mr. Davis was responsible for financial reporting, budgeting, cost analysis, billing and collections. He also managed the accounting and rate analysis sections of the City of Riverside's Department of Public Utilities. As a solid waste consultant, Mr. Davis has provided management consulting services to over 50 municipal clients in the areas of rate setting, service procurement, regulatory compliance, waste diversion,facility feasibility analysis,and operational assessment. Mr. Davis has specific experience in: ♦ Analysis and design of customer rates for refuse collection,transfer, processing and disposal,operations; ♦ . Development and evaluation of competitive proposals for waste collection, recycling, and transfer service; • Feasibility studies for waste processing,waste transfer, and landfill gas projects; • Verification of the proper payment of solid waste fees; • Management reviews of solid waste operations; ♦ Evaluation of alternative waste diversion programs; ♦ Solid waste program planning and funding; and, ♦ Evaluating internal management controls. This specific experience is described in more detail on the following pages. • • RESUME-DAVID L.DAVIS,CMA CONSULTANTS Solid Waste Rate Analysis and Design Analyzed time and motion data from municipal refuse collection operations. Determined the cost of automated residential and manual commercial collection service. Developed volume- based rates for residential customers. Analyzed the incremental cost and savings related to implementing curbside greenwaste programs for several cities. Developed computer spreadsheet models for several cities that allocate solid waste operating expenses among various service types and jurisdictions. Reviewed proposals for solid waste rate adjustments for over 20 municipal clients. This included: • Performing variance analysis and on-site detail testing of the service provider's financial and operational records; • Evaluating the reasonableness and logical consistency of revenue and expense allocations; • Evaluating the reasonableness of forecasted revenues and expenses; • Making appropriate revisions to the proposed rate adjustments; • Calculating new rates for various service types (i.e., residential,commercial, rolloff); and, • Presenting findings and recommendations to city staff and elected officials. Analysis of Solid Waste Transfer, Processing, and Disposal Facilities Developed a computer spreadsheet model to allocate costs and set tipping fees for a county's two transfer stations and landfill. The model enabled the county'to align the relationship between transfer tipping fees and disposal tipping fees based on market conditions and the county's operating costs. Developed a users' manual and trained county staff in the use of the model. Performed a feasibility study of a proposed waste processing and transfer facility. Estimated the facility throughput and associated tipping fee for three alternative facility designs. Performed competitive analysis of nearby waste transfer and processing facilities. Determined the impact on residential ratepayers. Evaluated an inter-agency agreement to participate in a proposed public-private partnership for waste transfer service. Performed a cost-benefit analysis and risk assessment, and developed a negotiating strategy for a city. RESUME-DAVID L.DAVIS,CMA CONSULTANTS Evaluated the reasonableness of waste transfer and mixed waste processing fees offered by a private MRF operator to a city. Evaluated alternative waste transfer and disposal options available to the City. Performed a comparison of the proposed fees to the tipping fees from similar nearby material recovery facilities. Analyzed the feasibility and valuation of a proposed landfill gas co-generation project. Evaluated public/private partnership alternatives to develop a MRF/composting facility. The partners included a city and a county,two private haulers,and a local not-for-profit recycler. Procurement of Solid Waste Services Developed a request for proposals (RFP) document and draft franchise agreement for exclusive refuse collection and recycling service. Participated in public meetings to receive City Council and community input regarding alternative service features. Evaluated a sole source proposal to a city for exclusive residential, commercial, and industrial solid waste collection and recycling service. Evaluated a proposal to assign an exclusive refuse collection agreement to a group of investors. ' This involved evaluating the financial capability and service history of the investors, and presenting our findings and recommendations to city staff. Conducted an analysis of two competing proposals to develop a material recovery facility and transfer station. Analyzed financial as well as public policy and siting issues. Prepared a response to an RFP for an exclusive residential. refuse collection contract. Developed bid prices and participated in subsequent contract negotiations; the contract included residential collection, curbside recycling, yardwaste collection, waste oil and household hazardous waste programs. Developed criteria for a city for use in evaluating the qualifications of refuse collection companies in connection with the issuance of a Request for Qualifications for exclusive refuse collection service. Verification Billing Accuracy and Proper Payment of Franchise Fees Audited the receipts, disposal tonnage, and recycling tonnage of over 40 refuse collection companies to verify their AB 939 fee payments to various cities. • MID RESUME-DAVID L.DAVIS,CMA CONSULTANTS Assessment of Solid Waste Collection Operations Performed a comprehensive financial and operational review of solid waste services provided by a franchised hauler, including reasonableness of rates charged, verification of fees paid to the city, reporting methods used at the recycling center, verification of proper billing in accordance with approved rates, analysis of customer complaints, and evaluation of the necessity of special service charges such as wheel-outs. Performed a route audit of all bin service customers. Conducted a performance review of a city's exclusive franchised hauler that included an evaluation of the hauler's customer service,diversion reporting,and program implementation. Supervised the evaluation of a city's residential refuse collection methods (both fully- automated and manual hard-to-serve accounts),vehicle routing, and maintenance operations. Performed an assessment of the services provided to a city by its exclusive solid waste service provider. This included reviewing the service provider's management structure, personnel policies, billing procedures, internal controls, customer service, worker productivity, and tonnage tracking procedures. It also included reviewing the service provider's franchise agreements, compensation methodology, and rate structure.. Documented findings and recommendations, and prepared a report for the City Council. Developed internal control procedures to coordinate a city's billing system with the service provided by a disposal company. Converted a refuse collection company's manual route books to a computerized system. Conducted route audits and time and motion analyses of refuse collection operations. • RESUME-DAVID L.DAVIS,CMA CONSULTANTS Analyses of Public vs. Private Operations Analyzed alternative public/private partnerships to develop and operate a material recovery facility. Obtained information about other public/private MRF partnerships. Developed alternative public/private arrangements and identified advantages and disadvantages of each on the projects stakeholders (i.e.,county, city, refuse haulers, etc.). • Evaluation of Waste Diversion Programs Evaluated the feasibility and estimated the cost of reaching 50%waste diversion without using a material recovery facility. Confirmed the city's current waste diversion rate using the method approved by the California Integrated Waste Management Board (CIWMB). Estimated the cost impact of using various waste diversion programs (i.e., curbside recycling, greenwaste, commercial and multi-family recycling,etc.)to reach the 50%diversion goal. Evaluated a city's incremental cost and additional waste diversion resulting from proposed alternative residential recycling methods. The alternative methods included mixed waste processing, co-collection, co-mingled collection, and greenwaste collection. • Evaluated the efficiency of various waste diversion options for a City. The analysis included estimating and comparing the incremental cost per additional ton diverted for the various waste diversion options. Evaluated alternative greenwaste collection methods for a City. The various methods included having residents provide their own containers, having containers provided by the service provider, and having every other week service. Evaluated the incremental cost and additional diversion for each method. Solid Waste Program Planning and Funding Developed and implemented a non-exclusive franchise system for refuse collection in a city with over 50 independent hauling companies. This involved reviewing the city's solid waste • program costs, estimating the level of city-wide gross receipts, forecasting the franchise fee revenues to the city, developing a standard non-exclusive franchise agreement, conducting an orientation meeting with the city's refuse haulers, and developing application materials and procedures for the haulers to enter into non-exclusive franchise agreements with the city. RESUME-DAVID L.DAVIS,CMA CONSULTANTS Assisted a city in evaluating alternative solid waste service arrangements. This included presenting city staff and a subcommittee of the city council with the advantages and disadvantages of public vs. private service, exclusive vs. non-exclusive service, and city-wide service vs. multiple service areas. Presented recommendations to the city council. Analyzed the impact on system-wide refuse collection costs of alternative transfer station and landfill facility siting scenarios for a regional association of local governments. Developed a comprehensive financial model to calculate and analyze the system-wide cost of collection, hauling, processing, transfer, transportation and disposal for several alternative combinations of transfer stations, recycling facilities, and landfills. Public and Private Sector Financial Administration Served as accounting/finance manager for a city's municipally-owned electric and water utility. Responsible for accounting and rate analysis. Supervised the preparation of monthly financial statements and annual budget. Developed an accounting system for a joint powers agency with annual revenues of$30 million. Served as controller for the hauling and landfill divisions of a major waste management company. Responsible for budgeting, financial reporting, internal control, productivity measurement, cost analysis, billing, collections, customer service, and office administration. Served as a project controller for various capital projects, including a material recovery facility, an office/maintenance facility, and a landfill expansion. Professional History MSW Consultants,Temecula,California, February 2000 to present. Hilton Farnkopf& Hobson (now HF&H Consultants): Newport Beach, California,Senior Associate, 1996 to January 2000;Associate, 1992 to 1995. City of Riverside: Riverside,California, Utilities Accounting/Finance Manager, 1991 to 1992. Waste Management, Inc.: Lancaster and Hemet, California, Controller, 1986 to 1991. • RESUME-DAVID L.DAVIS,CMA CONSULTANTS Professional Organizations Southern California Waste Management Forum (Member Board of Directors) Solid Waste Association of North America (SWANA) Institute of Management Accountants (IMA) Publications and Speeches "Solid Waste Service Arrangements and Rate Setting" presented at the NBS Utilities Finance Workshops in Livermore and Temecula, May and June 2010. "Greenwaste Briefing" Presented to the San Gabriel Valley Council of Governments Solid Waste Working Group, December 2008. "Analyzing Cost of Services and Determining Rates for Solid Waste Agencies" presented at the American Public Works Association Annual Congress and Exposition in New Orleans,August 2008. White Paper"Report to the City of Monrovia Regarding Service Arrangements for Solid Waste Collection," May 2008. "Solid Waste: Rate Setting and Finance Guide,Analyzing Cost of Services and Designing Rates for Solid Waste Agencies,APWA Press,August 2007, 60 pages,with M. Rogoff, R. Flint and B. Wallace. "Managed Competition:The Credibility Factor." Presented at SWANA's 37th Annual International Solid Waste Exposition,October 1999. "Comparing Waste Transfer, Processing and Disposal Alternatives:A System-wide Approach." Presented to the San Gabriel Valley Council of Governments Solid Waste Committee, March 31, 1997, "Cost-Based Rates:The Route to Commercial Collection Efficiency." MSW Management-The Journal for Municipal Solid Waste Professionals,September/October 1996. Continuing Education Managing Municipal Solid Waste Systems,SWANA Transfer Station Technical Course;SWANA Professional Certification Certified Management Accountant, IMA SCS ENGINEERS City of Rancho Palos Verdes Residential Solid Waste Services Audit Proposed Project Budget 11liLeonard Davis Staff Admin Total Hours Labor Task Hourly Rate $225 $190 $110 $75 Project Initiation/Management 12 8 6 2 28 $5,030 A. Operations 12 44 68 0 124 $18,540 B. Customer Service 8 0 32 0 40 $5,320 C. Financial 2 84 0 0 86 $16,410 Exit Conference 8 12 4 0 24 $4,520 Reports 18 32 16 0 66 $11,890 Subtotals 60 180 126 2 368 $ 61,710 110 Based on the proposed budget and allocation of time,we recommend the following breakdown by residential hauler: EDCO Disposal Corporation: $46,280.00 Universal Waste Systems, Inc. $15,430.00